![Banner Image](http://s3-ap-southeast-1.amazonaws.com/kalibrr-static-assets/assets/shared/img/banners/Job-post--Default-Banner.png)
![Wide-out Workforces Inc.](https://rec-data.kalibrr.com/www.kalibrr.com/logos/NKTG3FWLJKC73B4SBYSRRMBJWZNPPE5UH85384DT-5ff796e4.png)
Salesforce Administrator | Hybrid
Wide-out Workforces Inc.
- Makati, PhilippinesUnit 2802 28th Floor Pacific Star Building, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Miêu Tả Về Công Việc
As a Salesforce Administrator, you will play a crucial role in managing user accounts, configuring and customizing Salesforce, handling user support tickets, and facilitating user training. You’ll be responsible for implementing changes, optimizing workflows, and ensuring a seamless user experience within the Salesforce ecosystem.
Duties and Responsibilities:
User Management:
- Create, modify, and deactivate user accounts as per organizational needs.
- Define roles, profiles, and permissions to control user access.
- Manage public groups for efficient collaboration.
User Support:
- Address user queries and support tickets promptly, resolving issues related to errors, functionalities, or report generation.
- Provide guidance and assistance to users on Salesforce features and functionalities.
Salesforce Configuration:
- Customize Salesforce modules including Case, Email, and Onboarding objects.
- Configure and maintain flows, fields, page layouts, record types, and custom settings.
- Develop dashboards and reports to meet specific business requirements.
Process Mapping and Flow Orchestration:
- Translate process maps into effective Salesforce flows for streamlined operations.
- Utilize flow orchestration techniques to optimize workflows and automate processes.
User Training and Documentation:
- Conduct user training sessions to ensure proper utilization of Salesforce functionalities.
- Develop and maintain Knowledge Base (KB) articles and training materials for users.
- Create help articles and documentation on Salesforce usage.
Trình độ tối thiểu
Minimum Qualifications
- Proven experience as a Salesforce Administrator or similar role.
- Proficiency in Salesforce configuration, including flows, fields, page layouts, and reports.
- Strong understanding of user management, roles, profiles, and permissions.
- Ability to translate business processes into Salesforce workflows.
- Excellent communication and training skills.
- Certification(s) in Salesforce Administration is a plus.
- Familiarity with CRM/SaaS principles and best practices.
- Capacity to analyze and improve existing processes through Salesforce customization.
- Detail-oriented with a focus on delivering high-quality solutions.
Đặc quyền và lợi ích
Work from Home
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Unit 2802 28th Floor Pacific Star Building
- Ngành nghề
- Software Consultancy and Supply
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.aqa.work/
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.