Operations Specialist
zennya Health
- Makati, PhilippinesMakati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- 18.000,00 PHP - 22.000,00 PHP / monthPHP180002200018000MONTH
- Toàn thời gianFULL_TIME
Miêu Tả Về Công Việc
Operations Specialist
Join zennya Health, a tech startup that provides wellness and medical services directly to our clients' homes. We are looking for a motivated and tech-savvy Operations Specialist who is passionate about using technology to enhance customer experiences.
About the Role:
As an Operations Specialist, you will play an important role in making sure daily tasks run smoothly, improving how we work, and ensuring great interactions with our customers. This role gives you a unique chance to help develop our in-house software, find patterns, solve problems, and make valuable suggestions to improve our systems. If you are tech-savvy, eager to learn, and enjoy finding creative solutions, this role is for you.
Key Responsibilities:
Resolve customer issues by identifying problems, researching solutions, and providing clear, concise guidance.
Maintain detailed records of customer interactions and support documentation for upper management.
Collaborate with our tech team to evaluate system issues and recommend enhancements
Provide support to customers for technical issues related to our app, guiding them to successful resolutions.
Proactively identify opportunities to improve processes and suggest innovative solutions.
What We Offer:
A dynamic, tech-focused environment where your ideas and feedback matter.
Opportunities for rapid career growth for those who demonstrate initiative and a passion for technology.
The chance to work with a forward-thinking team to build systems that directly impact our customers' experiences.
Trình độ tối thiểu
Strong written and oral communication skills in English.
Excellent customer service skills.
Ability to multitask, prioritize, and manage time effectively.
Good understanding of operating systems and relevant software.
Excellent problem-solving abilities and a focus on delivering quality outcomes.
Bachelor's degree preferred.
Onsite position.
Kỹ năng cần thiết
- MS Office
- Customer Service
- Time Management
- Reading Comprehension
- Critical Thinking
- Communication Skills
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Makati, Metro Manila, Philippines