GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Merchandising Analyst

Position Overview: The Merchandising Analyst plays a crucial role by analyzing sales trends, inventory levels, and customer preferences to optimize product assortment and maximize profitability. This role involves collaborating with cross-functional teams to develop data-driven strategies that align with the company's goals and enhance the customer shopping experience.

Key Responsibilities:

<ol>
	<li>Sales Analysis:

	<ul style="list-style-type: disc;">
		<li>Analyze sales data to identify trends, patterns, and opportunities for improvement.</li>
		<li>Monitor product performance, category-wise sales, and regional variations.</li>
		<li>Generate sales reports and present insights to merchandising and management teams.</li>
	</ul>
	</li>
	<li>Inventory Management:
	<ul style="list-style-type: disc;">
		<li>Collaborate with inventory planners to ensure optimal stock levels, reducing stockouts and overstocks.</li>
		<li>Make recommendations for replenishments, markdowns, and clearance strategies based on inventory analysis.</li>
		<li>Assist in developing inventory forecasts to guide purchasing decisions.</li>
	</ul>
	</li>
	<li>Assortment Planning:
	<ul style="list-style-type: disc;">
		<li>Contribute to the development of seasonal assortment plans based on market trends, historical data, and customer preferences.</li>
		<li>Work with merchandising teams to identify gaps in the product range and suggest new product opportunities.</li>
		<li>Recommend assortment adjustments based on sales performance and market feedback.</li>
	</ul>
	</li>
	<li>Competitive Analysis:
	<ul style="list-style-type: disc;">
		<li>Research competitors' product offerings, pricing strategies, and promotional activities.</li>
		<li>Provide insights on competitive market trends and suggest strategies to maintain a competitive edge.</li>
	</ul>
	</li>
	<li>Pricing and Promotion:
	<ul style="list-style-type: disc;">
		<li>Analyze pricing strategies and promotional effectiveness to optimize pricing structures.</li>
		<li>Collaborate with pricing teams to set initial pricing and markdown strategies for products.</li>
	</ul>
	</li>
	<li>Data Analytics:
	<ul style="list-style-type: disc;">
		<li>Utilize data analytics tools to create data visualizations and dashboards that convey actionable insights to stakeholders.</li>
		<li>Conduct A/B testing and data-driven experiments to evaluate the impact of merchandising strategies.</li>
	</ul>
	</li>
	<li>Cross-Functional Collaboration:
	<ul style="list-style-type: disc;">
		<li>Work closely with the buying, marketing, and retail operations teams to align merchandising strategies with broader business objectives.</li>
		<li>Communicate findings and recommendations effectively to non-technical stakeholders.</li>
	</ul>
	</li>
	<li>Forecasting and Planning:
	<ul style="list-style-type: disc;">
		<li>Assist in the creation of sales forecasts and demand plans for upcoming seasons and promotional events.</li>
		<li>Evaluate the accuracy of forecasts and make adjustments as necessary.</li>
	</ul>
	</li>
	<li>Vendor Relationships:
	<ul style="list-style-type: disc;">
		<li>Collaborate with vendors to negotiate terms, monitor delivery schedules, and ensure product quality.</li>
	</ul>
	</li>
</ol>

Merchandising Analyst

Job Description

Specific duties:

<ul>
	<li>Monitoring of Yearly Store Pcount Charges Summary</li>
	<li>Pcount Schedule Yearly/Monthly</li>
	<li>Monthly Pcount Status Monitoring</li>
	<li>Pcount Permit Boutique/Depstore</li>
	<li>Conduct Store Pcount</li>
	<li>Cash Advance / Liquidation - Pcount Transpo and Allowance</li>
	<li>Monitoring/Pull out / Delivery efore store Pcount</li>
	<li>Monitoring of Pending for Incoming / after DS Pcount</li>
	<li>Pcount Discrepancy Monitoring Status-Encoding</li>
	<li>Pcount Analysis/Discrepancy Report</li>
	<li>Manual Adjustment / After Department store Analysis</li>
	<li>Egress Zero Out Monitoring</li>
	<li>Sanction / Non Sanction Manual Adjustment</li>
	<li>Monitoring of Delivery Discrepancy / Adjustment</li>
	<li>Store Negative SOH Monitoring-Merchandise</li>
	<li>Store pending ASN Monitoring Pull Out / Delivery</li>
	<li>Pending ASN Delivery / DS Store Assigned</li>
	<li>Monitoring Provincial Deliveries ( Confirmation of Goods)</li>
	<li>Department Store Delivery Incoming</li>
	<li>Department Store Pull Out Incoming</li>
	<li>Monitoring of Pull out Discrepancy</li>
	<li>Pull out discrepancy Manual Adjustment</li>
	<li>Non- Merchandise Manual Adjustment</li>
	<li>Reverse Adjustment ( WH/ STORE )</li>
	<li>Weekly Sales Encoding / Monthly Balancing</li>
	<li>Monthly Monitoring of Actual Sales Vs. Portal</li>
	<li>DMIS Department AM/PM Monthly Summary</li>
	<li>Store AM/PM Encoding / Weekly Summary</li>
	<li>OTRS/BOX/IA Password Monitoring</li>
	<li>Brand Review / Update inventory concern</li>
	<li>WH Analysis / Category</li>
	<li>Warehouse Negative SOH Monitoring ( Merchandise / Non Merchandise)</li>
	<li>Clerance Monitoring</li>
</ul>

Inventory Analyst

Fashion Designer

Job Summary: The Fashion Designer will be responsible for conceptualizing, creating, and developing fashion designs that align with the brand's aesthetic and target market. Will work closely with cross-functional teams, including Production Merchandising, Purchasing, R&amp;D, Product and Development, Merchandising Planning and Control Departmentand Marketing, to ensure that the designs are translated into successful retail products that meet customer needs and contribute to the company's growth.

Key Responsibilities:

<ol>
	<li>Design Development:

	<ul style="list-style-type: disc;">
		<li>Conceptualize and develop fashion designs, including apparel, accessories, and potentially footwear, that reflect the brand's identity, trends, and market preferences.</li>
		<li>Create detailed sketches, illustrations, and technical drawings to effectively communicate design ideas to the production team.</li>
	</ul>
	</li>
	<li>Market and Trend Research:
	<ul style="list-style-type: disc;">
		<li>Stay updated with current fashion trends, consumer preferences, and market insights to inform design decisions.</li>
		<li>Analyze and interpret trend forecasts to adapt them to the brand's design direction.</li>
	</ul>
	</li>
	<li>Collaboration and Communication:
	<ul style="list-style-type: disc;">
		<li>Work closely with cross-functional teams, including merchandisers, pattern makers, and product developers, to ensure the seamless execution of design concepts.</li>
		<li>Communicate design concepts, details, and requirements effectively through visual presentations and discussions.</li>
	</ul>
	</li>
	<li>Material and Trim Selection:
	<ul style="list-style-type: disc;">
		<li>Identify appropriate fabrics, materials, and trims for each design, considering factors like quality, cost, and availability.</li>
		<li>Collaborate with suppliers and vendors to source necessary materials and maintain strong relationships.</li>
	</ul>
	</li>
	<li>Prototyping and Sampling:
	<ul style="list-style-type: disc;">
		<li>Oversee the creation of prototypes and samples, providing guidance and feedback to ensure designs are accurately translated into physical products.</li>
		<li>Participate in fittings and adjustments to ensure the garments' fit, comfort, and overall aesthetic meet brand standards.</li>
	</ul>
	</li>
	<li>Collection Presentation:
	<ul style="list-style-type: disc;">
		<li>Contribute to the development of lookbooks, presentations, and visual displays for showcasing collections to internal teams and potential buyers.</li>
	</ul>
	</li>
	<li>Adaptation and Iteration:
	<ul style="list-style-type: disc;">
		<li>Continuously refine designs based on feedback, market performance, and emerging trends to enhance the brand's offerings.</li>
	</ul>
	</li>
	<li>Technical Expertise:
	<ul style="list-style-type: disc;">
		<li>Stay knowledgeable about garment construction techniques, pattern making, and manufacturing processes to ensure design feasibility and efficiency.</li>
	</ul>
	</li>
	<li>Brand Consistency:
	<ul style="list-style-type: disc;">
		<li>Ensure that all designs align with the brand's core values, identity, and aesthetic.</li>
	</ul>
	</li>
</ol>

Fashion Designer

Key Responsibilities:

<ol>
	<li>Area Manager Supervision:

	<ul style="list-style-type: disc;">
		<li>Directly manage and provide guidance to a team of Area Managers responsible for individual stores within the designated area.</li>
		<li>Set performance expectations and objectives for Area Managers and conduct regular performance evaluations.</li>
		<li>Provide coaching, training, and support to help Area Managers achieve their goals.</li>
	</ul>
	</li>
	<li>Store Operations Management:
	<ul style="list-style-type: disc;">
		<li>Ensure that each store within the area follows company operational standards and policies.</li>
		<li>Oversee daily operations, including inventory management, visual merchandising, and customer service.</li>
		<li>Monitor and analyze store performance metrics, identifying areas for improvement.</li>
	</ul>
	</li>
	<li>Sales and Financial Management:
	<ul style="list-style-type: disc;">
		<li>Collaborate with Area Managers to develop and implement sales strategies and goals for each store.</li>
		<li>Analyze sales data and financial reports to assess store performance and make recommendations for improvement.</li>
		<li>Assist in budgeting and expense control to maximize profitability.</li>
	</ul>
	</li>
	<li>Visual Merchandising and Brand Standards:
	<ul style="list-style-type: disc;">
		<li>Ensure that all stores maintain consistent visual merchandising and brand presentation.</li>
		<li>Implement and enforce visual standards and promotional campaigns across stores.</li>
		<li>Collaborate with marketing teams to execute marketing initiatives effectively.</li>
	</ul>
	</li>
	<li>Staff Development:
	<ul style="list-style-type: disc;">
		<li>Oversee the hiring, training, and development of store staff, working with Area Managers to ensure they provide excellent customer service.</li>
		<li>Foster a culture of teamwork, excellence, and customer focus within the area.</li>
	</ul>
	</li>
	<li>Inventory Control:
	<ul style="list-style-type: disc;">
		<li>Monitor inventory levels and stock turnover rates to minimize stockouts and overstock situations.</li>
		<li>Collaborate with Area Managers to implement loss prevention measures.</li>
	</ul>
	</li>
	<li>Compliance and Policies:
	<ul style="list-style-type: disc;">
		<li>Ensure all stores adhere to company policies, procedures, and compliance requirements.</li>
		<li>Stay informed about industry regulations and implement necessary changes.</li>
	</ul>
	</li>
	<li>Reporting and Analysis:
	<ul style="list-style-type: disc;">
		<li>Prepare regular reports on area-wide store performance, sales KPIs, and operational metrics.</li>
		<li>Analyze data to identify trends and opportunities for process improvement.</li>
	</ul>
	</li>
</ol>

Retail Operations Manager

Visual Merchandising Manager 

Job Summary: The Visual Merchandising Manager plays a crucial role in creating an engaging and visually appealing shopping experience for customers. This role involves leading a team of Regional Visual Merchandisers to effectively display merchandise, develop creative displays, and enhance the overall store aesthetics to drive sales and brand loyalty.

Responsibilities:

<ol>
	<li>Visual Merchandising Strategy: Develop and implement the visual merchandising strategy that aligns with the brand's image, target audience, and current trends.</li>
	<li>Store Layout and Design: Collaborate with the store management team to plan and optimize the store layout, ensuring efficient use of space and highlighting key product categories and promotions.</li>
	<li>Window Displays: Create captivating and innovative window displays that showcase the latest products and tell a compelling story, drawing customers into the store.</li>
	<li>In-Store Displays: Design and execute attractive in-store displays, including feature walls, focal points, and merchandise arrangements that guide customers through the store.</li>
	<li>Fixture Placement: Strategically place fixtures, mannequins, and signage to enhance product visibility and encourage exploration of different product sections.</li>
	<li>Planogram Implementation: Develop and maintain planograms for various store sections, ensuring consistent presentation of merchandise and easy navigation for customers.</li>
	<li>Product Presentation: Ensure products are presented in an organized and visually appealing manner, paying attention to color coordination, styling, and thematic groupings.</li>
	<li>Inventory Management: Collaborate with inventory and buying teams to ensure appropriate stock levels for display and replenishment, avoiding overstock or out-of-stock situations.</li>
	<li>Team Management: Lead and coach a team of visual merchandisers, providing guidance, training, and feedback to ensure consistent execution of visual standards.</li>
	<li>Seasonal Transitions: Oversee the seamless transition of displays and decor to align with seasonal changes, holidays, and promotional events.</li>
	<li>Collaboration: Work closely with the marketing and design teams to integrate branding, promotional materials, and graphics into visual displays.</li>
	<li>Competitor Analysis: Monitor and analyze competitors' visual merchandising strategies to identify trends and opportunities for improvement.</li>
	<li>Feedback and Reporting: Gather customer feedback and sales data to evaluate the effectiveness of visual merchandising strategies and make data-driven improvements.</li>
	<li>Health and Safety: Ensure all visual displays and setups adhere to safety and accessibility regulations, including fire codes and other Government guidelines.</li>
	<li>Budget Management: Manage the visual merchandising budget, including allocation of resources for props, materials, signage, and displays.</li>
</ol>

Visual Merchandising Manager

August 99 is a company of startups with 23 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

August 99 is a tech company with over 20 years of expertise in web design, online marketing, and creative outsourcing. Our offices are located in Ortigas, with distributed teams of 300+ talented developers, designers, marketing strategists, and more.

After more than two decades in the online marketing industry, August 99 has expanded its B2B services and is now supporting various startups and small businesses.

Aside from offering our bread and butter web development services, we also provide an array of business services. These range from creative outsourcing, digital marketing, software development for remote teams, office leasing, and back-office support services.

 
Job Description

Marketing Data Analyst serves a specialized role for structuring, tracking, measuring, visualizing, and analyzing the data essential to business operations like (including but not limited to) workforce planning, client success management, productivity and efficiency, and sales management.

MDA also takes the lead in developing processes for effective data analysis and reporting. The role of MDA requires an understanding of both the short-term goals and long-term business strategy of an organization, the market data analyst can develop recommendations on how best to put data analytics to use for company growth. 

An MDA must have the ability to produce understandable and actionable reports gleaned from data. Interpreting data and reporting key findings are important strengths required in this role.

 

Responsibilities include:

<ul>
	<li>Takes charge of the data mining, and gathering through SalesForce and other tools available to the company for tracking.</li>
	<li>MDA is also responsible for Data cleaning and visualization for reporting purposes, making data a lot more understandable and will be highly appreciated by team managers and C-suites.</li>
	<li>Data analysis of all necessary for business reporting including, but not limited to:</li>
	<li>Descriptive Analytics:
	<ul>
		<li>Project Completions</li>
		<li>Monthly Recurring Revenue</li>
		<li>Lead Conversion</li>
		<li>Billing</li>
		<li>Diagnostic Analytics</li>
		<li>Escalations and Cancellations</li>
		<li>Team Capacity, Efficiency, and Productivity</li>
		<li>Performance Metrics</li>
		<li>Cost x Benefit Analysis</li>
		<li>Cost-Volume-Profit Analysis</li>
		<li>Predictive Analytics</li>
		<li>Lost Opportunities</li>
		<li>Demand Forecasting</li>
		<li>Workforce Planning</li>
		<li>Prescriptive Analytics</li>
		<li>Pricing Structure and Strategy</li>
		<li>Sales Management</li>
		<li>Client Success Management</li>
	</ul>
	</li>
	<li>Develop effective business intelligence strategies and analytics solutions when the need for a new metric or performance tracking arises.</li>
	<li>With close coordination and collaboration with the Marketing team, MDA will apply statistics and data modeling to gain actionable business insights and boost customer productivity and revenue.</li>
	<li>Keep abreast of industry best practices and policies when it comes to business analytics.</li>
	<li>Complete the following certification upskilling program/course within the next 6 months</li>
	<li>Udemy Data Science Courses</li>
	<li>Code Academy Data Science Course</li>
</ul>

Marketing Data Analyst

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<ul>
	<li>Answer and respond to customers' calls and mails relating to their technical issues.</li>
	<li>Diagnose, clarify, and/or resolve support requests.</li>
	<li>Seek appropriate guidance for more complex matters.</li>
	<li>Record all calls and questions relating to technical problems in the internal call database.</li>
	<li>Achieve computer system objectives by:
	<ul>
		<li>Gathering pertinent data.</li>
		<li>Identifying and evaluating options.</li>
		<li>Recommending a course of action.</li>
	</ul>
	</li>
	<li>Confirm program objectives and specifications by:
	<ul>
		<li>Testing new programs.</li>
		<li>Comparing programs with established standards.</li>
		<li>Making modifications.</li>
	</ul>
	</li>
	<li>Improve existing programs by:
	<ul>
		<li>Reviewing objectives and specifications.</li>
		<li>Evaluating proposed changes.</li>
		<li>Recommending changes.</li>
		<li>Making modifications.</li>
	</ul>
	</li>
</ul>

MS Office

Technical Support Representative

Job Summary: The Area Manager is responsible for the overall performance and management of multiple fashion retail stores within a specified geographic area. They must ensure that all stores meet sales goals, deliver exceptional customer service, adhere to company policies and procedures, and operate efficiently.

Key Responsibilities:

<ol>
	<li>Store Performance Management:

	<ul style="list-style-type: circle;">
		<li>Set and communicate each store's sales targets, KPIs, and performance expectations.</li>
		<li>Monitor and analyze sales data, inventory levels, and customer feedback to identify areas for improvement.</li>
		<li>Develop and implement strategies to increase store sales and profitability.</li>
	</ul>
	</li>
	<li>Team Leadership and Development:
	<ul style="list-style-type: circle;">
		<li>Recruited, trained, and developed store managers and staff.</li>
		<li>Provide coaching, support, and performance feedback to store teams.</li>
		<li>Foster a positive and motivating work environment.</li>
	</ul>
	</li>
	<li>Visual Merchandising and Store Presentation:
	<ul style="list-style-type: circle;">
		<li>Ensure that stores are well-maintained, clean, and organized.</li>
		<li>Oversee visual merchandising to create an appealing and on-brand store environment.</li>
		<li>Implement planograms and visual displays as needed.</li>
	</ul>
	</li>
	<li>Inventory Management:
	<ul style="list-style-type: circle;">
		<li>Monitor inventory levels and ensure that each store has adequate stock.</li>
		<li>Coordinate stock transfers between stores to optimize inventory allocation.</li>
		<li>Conduct regular inventory audits to minimize shrinkage.</li>
	</ul>
	</li>
	<li>Operational Efficiency:
	<ul style="list-style-type: circle;">
		<li>Ensure that all stores adhere to company policies and procedures.</li>
		<li>Implement cost-control measures to optimize operational expenses.</li>
		<li>Address operational issues and resolve them promptly.</li>
	</ul>
	</li>
	<li>Customer Service and Satisfaction:
	<ul style="list-style-type: circle;">
		<li>Maintain high levels of customer service by setting and enforcing customer service standards.</li>
		<li>Address customer complaints and issues in a professional and timely manner.</li>
		<li>Gather and analyze customer feedback to improve the shopping experience.</li>
	</ul>
	</li>
	<li>Compliance and Reporting:
	<ul style="list-style-type: circle;">
		<li>Ensure that stores comply with all local, state, and federal regulations.</li>
		<li>Prepare regular reports on store performance and key metrics.</li>
		<li>Communicate performance updates to senior management.</li>
	</ul>
	</li>
</ol>

Area Sales Manager

Are you ready to take on the world with us?

About
A leading provider of skilled Analysts for businesses requiring dependable resources for diverse workflow assignments. Our solution enables them to confidently make operational decisions by providing our clients with on-time reliable data.

Company Overview
Eximius BPO provides high-value real estate processing services. Our goal is to help businesses organize and access critical information so they can focus on core competencies. We deliver these services with an understanding of the service-level, security, and scalability requirements necessary to succeed. Our services are enhanced by selective recruitment, intensive training, and a meticulous Quality Control Process.

Why work with us?
Branded as one of the leading providers of back-office services in the Philippines, Eximius BPO demonstrates excellence from hiring the best and brightest minds to developing extraordinary talents without compromising work-life balance.

At Eximius BPO, we offer:

• Permanent employment
• Day shift work
• Hybrid set-up with;
• Company-provided equipment and internet allowance
• Regular performance evaluation and mentoring for faster promotion
• Established career with an enhanced learning perspective
• Guaranteed superior venue for leadership and professional growth
• Atmosphere and culture conducive to team development
• Employee-engagement activities

As the demand for our services increases, we are inviting excellent people to join us.

APPLY NOW AND LET US HELP YOU DEVELOP AN EXCELLENT CAREER!

Eximius BPO Services, Inc.

Join our unstoppable team and be the trailblazer that kickstarts our success story! If you are resourceful with a meticulous eye for detail and have a knack for analyzing the fine print in everyday products and documents, this is the career opportunity you’ve been waiting for!

In Detail…

Picture yourself being the powerhouse behind our work projects, leading the charge in the initial phase. As a Contract/Lease Analyst, you will meticulously navigate our client’s businesses to ensure fairness and clarity in every aspect. From unraveling complex terms to deciphering instructions, you'll be at the forefront of it all, making a tangible impact from the get-go.

Responsibilities That Ignite:

<ul>
	<li>Unleash your analytical prowess as you delve into contracts, legal documents, and business-related materials like a master investigator.</li>
	<li>Craft concise and insightful abstracts and summaries, following our pre-provided guidelines.</li>
	<li>Embrace additional tasks with gusto, showcasing your resourcefulness and getting things done with finesse.</li>
</ul>

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<ul>
	<li>Government-mandated benefits that cater to your well-being and security—we got you!</li>
	<li>Embrace the best of both worlds with our Hybrid Solution</li>
	<li>Company-provided equipment</li>
	<li>HMO (health card) coverage for yourself, and we go above and beyond by extending coverage to your qualified dependents (up to two) – all at no cost to you!</li>
	<li>We believe in inclusivity – our HMO coverage even extends to common-law partners and domestic partners of any gender.</li>
	<li>Stay in top shape with medical reimbursement allowances covering outpatient and even maintenance medicines, optical care, other dental expenses, and more.</li>
	<li>Protect what matters most - group term life insurance for you and your qualified dependents, ensuring peace of mind for you and your family.</li>
	<li>Gain access to a supportive Employee Assistance Program (EAP), offering 24/7 support from life coaches, licensed professionals, and counseling sessions for you and your loved ones.</li>
	<li>Secure your future with our comprehensive retirement plan, starting right from your regularization.</li>
	<li>Recharge and unwind with well-deserved paid leave credits, allowing you to enjoy personal time and maintain a healthy work-life balance.</li>
	<li>Embrace a semi-flexible dayshift schedule, ensuring your productivity aligns seamlessly with your personal life.</li>
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	<li>Immerse yourself in a vibrant, dynamic, and inclusive working environment, where your ideas are valued and collaboration is celebrated!</li>
</ul>

 

Ready to embark on an exhilarating adventure as a Contract Analyst? Don't let this opportunity pass you by! Apply now to unlock a rewarding career filled with growth, support, and an inclusive work culture that celebrates your unique strengths.

Together, we'll conquer new horizons and redefine what's possible!

Lease Analyst | Hybrid Set-up

<ul>
	<li>Analyze eligibility of medical claims of patients</li>
	<li>Handle both inbound and outbound calls for matters related to health insurance claims</li>
	<li>Coordinate with providers and specialists in assessing validity of claims</li>
	<li>Inform patients of the result of validation of claims</li>
</ul>

USRN Nurse Analyst | Pasig

<ul>
	<li>Perform quality audit on calls</li>
	<li>Ensure that information provided during the call done by the nurses are accurate</li>
	<li>Timely and accurate completion of standard and advanced quality forms, reports and analysis</li>
	<li>Adhere to targeted call audits to be done per agent per month</li>
	<li>Attend and participates in quality calibration sessions</li>
	<li>Provide immediate education, report error trends and propose action plans to mitigate errors, as needed</li>
</ul>

USRN Quality Analysts | US Registered Nurses | Pasig

<ol>
	<li>Content Creation: Generate high-quality digital content, including images, videos, blog posts, and social media updates, to showcase the company's products and brand identity. Ensure that all content aligns with the brand's visual and messaging guidelines.</li>
	<li>Content Strategy: Develop and execute a comprehensive content strategy that aligns with the company's marketing and branding goals. Plan content calendars and schedules to maintain a consistent online presence.</li>
	<li>Social Media Management: Manage and monitor the company's social media accounts. Create engaging posts, respond to comments, and analyze performance metrics to improve content strategies.</li>
	<li>E-commerce Support: Collaborate with the e-commerce team to optimize product listings, ensuring that product descriptions, images, and videos are attractive and informative to online shoppers.</li>
	<li>SEO Optimization: Implement SEO strategies to enhance the discoverability of digital content. Use keyword research and optimization techniques to improve search engine rankings.</li>
	<li>Collaboration: Work closely with marketing, design, and photography teams to coordinate content creation efforts. Ensure that the brand's messaging is consistent across all digital channels.</li>
	<li>Content Management: Organize and maintain a digital asset library, including images, videos, and written content. Ensure that all content is up to date and easily accessible for various marketing campaigns.</li>
	<li>Analytics and Reporting: Utilize analytics tools to track the performance of digital content. Generate reports and insights to measure the effectiveness of content strategies and make data-driven improvements.</li>
</ol>

Digital Content Producer

We are a group of smart and fun creatives with comprehensive expertise in editorial work, design, and video production. Here, we provide contemporary multi-media solutions targeted for forward-thinking, globalized markets. We specialize in digital and IT-related services that aim to produce and develop lasting, effective results that resonate with a global audience.

Brighttank Inc.

The Business Systems Analyst will be responsible for analyzing existing systems for improvement, recommend new system processes and keep detailed reports of all structural and process changes. He/she will prepare needs assessments and cost-benefit analysis to align the technology of the company with business strategies.

Responsibilities &amp; Accountabilities

<ol>
	<li>Work with customers to gather and document business requirements and functional specifications using standard documents that developers, engineers and testers will use to ensure IT solutions meet their needs</li>
	<li>Provide support for IT groups by gathering requirements, and coordinating the implementation of new applications, system, reports and business processes</li>
	<li>Assist in the analysis and implementation of technology and process improvements and reporting needs within the scope of current expertise</li>
	<li>Write flowcharts, UML diagrams and use cases to illustrate business requirements, data flows, DB schemas and third-party integration</li>
	<li>Perform impact analysis on system change requests and exceptions</li>
	<li>Acts as SME (subject matter expert) for a number of critical applications/solutions</li>
	<li>Examine process impact and dependencies based on the required changes in an application or system</li>
	<li>Prepare and review test case scripts and suites, test data and all required system documentation</li>
	<li>Determine completeness of application/solution and facilitate UAT</li>
	<li>Use appropriate verification techniques to manage changes in project scope, schedule, and costs</li>
	<li>Report and escalate to management as needed</li>
	<li>Create and maintain comprehensive project documentation across all stages of the projects</li>
	<li>Conduct application training and provide support to other departments as required Customer/Client demand</li>
</ol>

Data Visualization

Document management system software

Business Analysis

Critical Thinking

Data Analysis

Data Management

IT Business Analyst

Job Description: Customer Relations Officer 

As a Customer Relations Officer, your primary responsibility is to nurture and maintain strong relationships between the company and its valued customers. You play a pivotal role in ensuring exceptional customer experiences, enhancing brand loyalty, and contributing to the overall success of the organization.

Key Responsibilities:

1. Customer Support and Communication:

<ul>
	<li>Respond promptly and professionally to customer inquiries, resolving issues, providing information, and addressing concerns via various communication channels, including email, chat, and phone.</li>
	<li>Maintain a courteous and empathetic approach to ensure a positive customer experience.</li>
</ul>

2. Order Management:

<ul>
	<li>Oversee order processing, tracking, and delivery to ensure accurate and timely fulfillment of customer orders.</li>
	<li>Address order-related issues such as discrepancies, delays, or returns, ensuring customer satisfaction.</li>
</ul>

3. Product Knowledge:

<ul>
	<li>Develop an in-depth understanding of the fashion products offered by the company, staying up-to-date with the latest trends and collections.</li>
	<li>Assist customers with product selection and styling suggestions to meet their needs.</li>
</ul>

4. Complaint Resolution:

<ul>
	<li>Handle customer complaints effectively, aiming to turn negative experiences into positive ones.</li>
	<li>Collaborate with relevant departments to address and resolve complex issues, providing comprehensive solutions.</li>
</ul>

5. Feedback Analysis:

<ul>
	<li>Gather and analyze customer feedback and suggestions to identify areas for improvement in products, services, or processes.</li>
	<li>Contribute to the enhancement of customer satisfaction through actionable insights.</li>
</ul>

6. Proactive Engagement:

<ul>
	<li>Initiate proactive outreach to customers for feedback, product reviews, and special promotions.</li>
	<li>Engage in personalized interactions to create a loyal customer base.</li>
</ul>

 

 

7. Data Management:

<ul>
	<li>Maintain accurate and organized customer records and interactions within the company's CRM system.</li>
	<li>Ensure data privacy and security compliance in all customer-related activities.</li>
</ul>

8. Cross-Functional Collaboration:

<ul>
	<li>Collaborate with various departments, including Marketing, Visual, Quality Control and Fulfillment, to streamline operations and improve customer experiences.</li>
	<li>Contribute to the development of marketing campaigns and promotions.</li>
</ul>

Customer Relations Officer

<ul>
	<li>
	Provide assistance to victims of identity theft.
	</li>
	<li>
	Provide necessary counseling and education regarding theft cases to potential victim.
	</li>
	<li>
	Collect information on theft from victim by phone or by direct interaction.
	</li>
	<li>
	Analyze the identity theft information to understand the seriousness of the theft.
	</li>
	<li>
	Maintain database of customer personal data and theft case information for timely retrieval and analysis.
	</li>
	<li>
	Analyze customer statements, affidavits and evidences to resolve identity theft cases and claims.
	</li>
	<li>
	Stay updated on new laws and policies regarding identity theft.
	</li>
</ul>

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