Magic is a 24/7 personal assistant on demand in your pocket - text Magic any request, any time, from anywhere in the world and we’ll get to work. From managing calendars of busy entrepreneurs, exclusive restaurant reservations for celebrities, to booking last minute private jets for executives, our groundbreaking service can do it all. Come join our radically innovative venture-backed startup founded in 2015 and be a part of our amazing team of go-getters in our offices in San Francisco and Manila. 

Kalibrr has given Magic Inc. the following awards: Top Performing Recruiter Award (2018), Leading Employer of the Year Award (2019), Most Admired Employer of the Year Award (2019) and Top Performing Recruiter Award (2019). 


Magic, Inc.

We're looking for an Executive Assistant to perform a variety of administrative tasks and support senior-level managers.

Job Type

Full-Time

Schedule

Can work U.S. Business hours

Roles and Responsibilities:

<ul>
	<li>Complete a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organization</li>
	<li>Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately</li>
	<li>Provide sophisticated calendar management</li>
	<li>Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO</li>
	<li>Manage information systems operations including hardware, software, desktop support, internal telecommunications, and strategic systems development and planning</li>
	<li>Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials</li>
</ul>

Executive Virtual Assistant

We are seeking a reliable and highly organized Virtual Assistant to provide administrative and clerical support to our team. As a Virtual Assistant, you will work remotely and collaborate with team members to ensure smooth daily operations. You will be responsible for managing various administrative tasks, scheduling appointments, coordinating travel arrangements, conducting research, and handling correspondence. The ideal candidate should possess excellent communication skills, attention to detail, and the ability to multitask effectively.

 

Responsibilities:

<ul>
	<li>Provide general administrative support including managing emails, scheduling appointments, and organizing calendars.</li>
	<li>Conduct research and compile data on various topics as required.</li>
	<li>Prepare and edit documents, presentations, and reports.</li>
	<li>Coordinate travel arrangements, including flight bookings, hotel reservations, and transportation.</li>
	<li>Act as the point of contact for internal and external stakeholders, maintaining excellent communication and professionalism.</li>
	<li>Assist in the preparation and organization of meetings, including taking minutes and distributing relevant materials.</li>
	<li>Handle incoming and outgoing correspondence, ensuring timely responses and appropriate follow-up actions.</li>
	<li>Maintain and update databases, records, and files.</li>
	<li>Perform basic bookkeeping tasks, such as processing expenses and invoices.</li>
	<li>Assist in the creation and management of social media content and campaigns.</li>
</ul>

General Virtual Assistant

JoyRide is a leading homegrown superapp in the Philippines offering on-demand services in ride-hailing, delivery, and e-commerce. Operating 24/7, JoyRide covers cities across Metro Manila, Bulacan, Cavite, Laguna, Metro Cebu and more!

Launched in 2019, JoyRide started as a motorcycle taxi service as an answer to the call of commuters for a safe and reliable transport alternative. Since then, JoyRide has served millions of bookings across the country and has successfully evolved into a superapp.

JoyRide's mission has always been to empower its growing network of customers, driver-partners, and merchant partners by providing convenient and accessible solutions through a scalable multi-service technology platform. Today, JoyRide continues to grow its list of product offerings and is committed to providing quality value-for-money services to everyone and anyone who needs them.

JoyRide PH

Responsibilities:

• Creates high performance, reusable, and reliable code

• Designs, builds, and maintains APIs, user-facing experiences, services, and systems

• Ensures best possible performance, quality, and responsiveness of the applications and platforms

• Delivers new product functionality in the shape of private services and public APIs

• Collaborates with stakeholders to understand requirements and identify backend deliverables

• Ensures high availability and reliability of existing platforms

• Debugs production issues across services at multiple levels of the stack and explains both short and long-term solutions with trade-offs

• Identifies and corrects bottlenecks, and fixes bugs

• Works with other engineers in your team to improve performance, enhance code quality, and establish best practices

• Facilitates collaboration with other engineers and product designers to address and solve problems

• Communicates and translates technical issues to non-technical team members

• Evaluates new technologies relevant to the advancement of products

Software Engineer | Backend

As a Sales Trainer, you will play a vital role in enhancing the sales performance of our clients by delivering comprehensive training programs. Drawing upon your extensive sales training experience in the BPO or virtual setting, you will create and facilitate engaging and interactive learning sessions that equip sales teams with the necessary skills, techniques, and strategies to excel in their roles. Your outstanding training delivery and coaching skills will be instrumental in driving sales productivity, enhancing customer relationships, and ultimately, contributing to our clients' success. Additionally, if you have experience in developing effective training programs/modules, it would be a great advantage in this role.

Responsibilities:

<ul>
	<li class="text-justify">Develop and deliver effective sales training programs to meet the specific needs of our clients in the BPO or virtual setting.</li>
	<li class="text-justify">Conduct training sessions, both in-person and online, to educate sales professionals on best practices, sales methodologies, and product knowledge.</li>
	<li class="text-justify">Collaborate with clients to assess their training requirements and customize training programs accordingly.</li>
	<li class="text-justify">Utilize a variety of training methods, such as role-playing, group discussions, and simulations, to maximize learning effectiveness.</li>
	<li class="text-justify">Provide ongoing coaching and support to sales teams to reinforce training concepts and ensure sustained growth in sales performance.</li>
	<li class="text-justify">Measure the impact and effectiveness of training programs through assessments and feedback, and make necessary improvements to enhance their performance.</li>
	<li class="text-justify">Stay updated with industry trends, sales techniques, and market dynamics to continuously improve training content and methodologies.</li>
</ul>

Join our team of dedicated professionals and make a significant impact on the sales performance of our clients. If you are a passionate and experienced Sales Trainer with excellent communication skills, outstanding training delivery and coaching skills, and the ability to measure performance, we want to hear from you. Experience in developing effective training programs/modules is a plus! Apply today to contribute to our clients' success and advance your career in sales training!

Sales Trainer

Aboitiz Power Corporation (AboitizPower, AP) is a leader in the Philippine Electric Power Industry with a portfolio of assets located across the country. It has several hydroelectric and geothermal assets in its generation portfolio and also has non-renewable power plants located across the country. 
 
This includes:

- Hedcor, Inc.
- Therma Luzon, Inc.
- Therma South, Inc.
- Therma Marine, Inc.
- Therma Mobile, Inc.
- East Asia Utilities Corp. 
- Cebu Private Power Corp. 
- AP Renewables, Inc.

At AboitizPower, we thrive together to drive change for a better world.

We are a PEOPLE-CENTRIC organization who provides growth OPPORTUNITIES on a professional and personal level. We shape a better future as we do purposeful WORK in an ENVIRONMENT that is culture-focused, continuously innovating, and where individual and team contributions aligned to winning with integrity are RECOGNIZED.

When you work at AboitizPower, you become part of an organization that is passionate and committed to advancing business and communities by providing reliable, reasonable, and responsible power to all.

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. Scammers are falsely claiming to be representatives of Aboitiz, offering jobs in exchange for recruitment fees. Aboitiz does not ask for money from our applicants at any point of the job application process.

#POWERyourFuture

Aboitiz Power Generation Group

He/ She will be responsible for responsible for providing support and assistance to observe all applicable laws, rules and regulations in meeting our tax compliance with BIR, BOI, SEC and other government agencies. 

<ul>
	<li>Ensures that all accountabilities and reportorial requirements in the Project Financing and/or Loan Covenants are complied with.</li>
	<li>Prepares compliance periodical reports to Lenders including but not limited to:</li>
</ul>

<ol>
	<li>Interim financial statements</li>
	<li>Loan Covenant compliance</li>
</ol>

<ul>
	<li>Preparation of tax reports such as VAT, EWT, ITR and other taxes due to the government</li>
	<li>Assist in the drafting of correspondences with Lenders, BOI, BIR, SEC, DOE or LGU.</li>
	<li>Ensures that performance bonds and other similar requirements of regulatory bodies are obtained on a timely basis.</li>
	<li>Monitor timely payment of payables to borrowers/lenders, government institutions, suppliers or contractors.</li>
	<li>Preparation of account schedules and reconciliations for tax audits and other related inquiries.</li>
	<li>Assists in compliance audits as well as day to day compliance and provides feedback to the management.</li>
	<li>Assists in the preparation of monthly and special reports on status of BIR audits, VAT claims and status of court cases relating to taxes.</li>
	<li>Assists in the timely filing of administrative claim for VAT refund as well as judicial claims.</li>
	<li>Assists in ensuring the complete documentation required for VAT claims and follow up and monitoring of the status of the VAT claims.</li>
	<li>Assists in the conversion of Tax Credit Certificates into Tax Debit Memo and its timely application against the Company’s tax liabilities.</li>
	<li>Ensures and monitors timely filing of monthly, quarterly and annual tax returns (VAT, Withholding taxes, Income tax, and other applicable tax types), and timely remittance of corresponding tax amounts.</li>
	<li>Dissemination of existing and new regulations relating to scope of work on a timely manner.</li>
	<li>Assists in the preparation and submission of reports to BIR, SEC, BOI and other government agencies.</li>
	<li>Performs any other related duties and responsibilities that may be assigned from time to time by immediate superior consistent with the purpose of this role.</li>
</ul>

Tax and Compliance Specialist | For BGC, Taguig City

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

FaceBook 
Messenger 

m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

http://youtube.com/acesjobs 

 
Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

Aces Call Center Jobs Inc.

<ul>
	<li>Respond to requests for technical assistance</li>
	<li>Provide user support and customer service on company-supported computer applications and platforms; troubleshoot problems and advise on the appropriate action.</li>
	<li>Monitor and respond quickly and effectively to requests received</li>
	<li>Ability to identify and organize tickets according to priority and forward tickets to engineers and techs</li>
	<li>Identify deficiencies and escalates risk and proposes innovative solutions to address the issue/problem</li>
	<li>Validate the set-up process</li>
	<li>Identify any trending issues or bugs whilst using strong problem-solving skills to resolve or escalate the matter quickly and efficiently</li>
	<li>Provide management with knowledge and an analysis of any existing issues, areas of concern and broadcaster feedback</li>
</ul>

Search Engine Technical Support Specialist | Fort Bonifacio, BGC

​​​​​​Will be responsible for assisting the positive closure of legal cases, or mitigation of any penalties that may be imposed from unfavorable case closures. He/ She will also be responsible for ensuring compliance to relevant and applicable legal and other requirements by actively identifying, implementing, or coordinating the compliance, monitoring, and reporting of the requirement.

Compliance management

<ul>
	<li>Provide internal/external requirements</li>
	<li>Draft contract terms and conditions</li>
	<li>Review contract</li>
	<li>Cascade contract</li>
	<li>Execute contract (To be captured under compliance/SLA)</li>
	<li>Monitor execution of the contract (Part of LLOR compliance)</li>
</ul>

Compliance management (Legal &amp; Compliance)

<ul>
	<li>Stalk/Check upcoming power industry requirements from regulatory agencies, affiliate organizations, and special interest groups</li>
	<li>Attend upcoming power industry requirements from regulatory agencies, affiliate organizations, and special interest groups</li>
	<li>Secure copies of legal requirements from regulatory agencies, affiliate organizations, and special interest groups</li>
	<li>Identify applicable legal requirement, consult/inform complying department/section</li>
	<li>Include/disseminate applicable requirements in Legal and other requirements of complying department/section</li>
	<li>If compliant, monitor/execute assigned compliance under LLOR, document proof of compliance, and update LLOR, operating reports i.e. but not limited to MAPE, Operations performance update, etc.)</li>
	<li>If not compliant, formulate an action plan to comply with the requirement.</li>
	<li>Monitor and update LLOR and develop Root Cause Analysis (RCA) and recommend action plans for non-compliance</li>
</ul>

Hedcor Compliance governance

Policy Development

<ul>
	<li>Develop/review compliance 2Ps/Compliance system</li>
	<li>Approve 2Ps/Compliance system</li>
	<li>Cascade compliance 2Ps/Compliance system to Hedcor</li>
</ul>

Policy Monitoring, Reporting &amp; Continuous Improvement

<ul>
	<li>Monitor compliance of Hedcor to the 2Ps/Compliance system, develop Root Cause Analysis (RCA), recommend action plans to resolve issues to the 2Ps/compliance system.</li>
	<li>In coordination with SME/AP, Research applicable regulations, laws, and judicial decisions and circulate to “Accountable and Responsible/s“ for further review</li>
	<li>Assist “Accountable and Responsible/s” in mapping compliance in their respective LLOR/compliance monitoring systems</li>
	<li>Assist “Accountable and Responsible/s” in the inclusion/disseminate of applicable requirements in the LLOR/compliance monitoring systems</li>
	<li>Monitor, update, and report compliance of Hedcor group</li>
	<li>For non-compliance, trigger/monitor the formulation of corrective/preventive compliance plans of “Accountable and Responsible/s”</li>
</ul>

Compliance Management - Data Privacy

<ul>
	<li>Program planning</li>
	<li>Review of PIA with process owners and facilitate for its approval</li>
	<li>Develop/review/ facilitate review, approval, and cascade of DP manual</li>
	<li>Develop, execute and recommend action plans for DP compliance test plan</li>
	<li>Monitor, update, and report DP compliance. For non-compliance, trigger/monitor the formulation of corrective/preventive compliance plans of “Accountable and Responsible/s”</li>
</ul>

RPT payment

<ul>
	<li>Create a timeline of plant improvements consistent with the O&amp;M timeline</li>
	<li>Prepare a sworn statement, facilitate its review and approval, and submission to the Assessor</li>
</ul>

RPT protest

<ul>
	<li>Prepare a protest letter, facilitate its review, approval, and submission to the Treasurer.</li>
	<li>Prepare filing fee, petition support documents, monitor and update progress of the petition from LBAA to SC.</li>
</ul>

Legal and Compliance Specialist | For BGC, Taguig City

Aboitiz Power Corporation (AboitizPower, AP) is a leader in the Philippine Electric Power Industry with a portfolio of assets located across the country.

At AboitizPower, we thrive together to drive change for a better world. 

We are a PEOPLE-CENTRIC organization who provides growth OPPORTUNITIES on a professional and personal level. We shape a better future as we do purposeful WORK in an ENVIRONMENT that is culture-focused, continuously innovating, and where individual and team contributions aligned to winning with integrity are RECOGNIZED. 

When you work at AboitizPower, you become part of an organization that is passionate and committed to advancing business and communities by providing reliable, reasonable, and responsible power to all. 

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. Scammers are falsely claiming to be representatives of Aboitiz, offering jobs in exchange for recruitment fees. Aboitiz does not ask for money from our applicants at any point of the job application process.

#POWERyourFuture 




AboitizPower

Provide assistance in Quality Management Systems, Document Management System, and other Corporate Services functions through data encoding and analysis, monitoring and coordination with other units

<ul>
	<li>Quality Management System</li>
	<li>Document Management System Administration</li>
	<li>Business Process Analysis and Improvement</li>
</ul>

Business Process and Quality Specialist

<ul>
	<li>Assign codes to diagnoses and procedures, using ICD (International Classification of Diseases) and CPT (Current Procedural Terminology) codes</li>
	<li>Ensure codes are accurate and sequenced correctly in accordance with government and insurance regulations</li>
	<li>Analyzes medical records and identifies documentation deficiencies.</li>
	<li>Audits clinical documentation and coded data to validate documentation supports services rendered for reimbursement and reporting purposes.</li>
</ul>

Salary Package

<ul>
	<li>Basic Monthly Salary and Allowances Php 45,000 to P50,000</li>
	<li>Additional P10,000 to 15,000 merit increase upon certification - final salary P60,000 after 3 months</li>
	<li>Plus night differential pay</li>
	<li>HMO benefit</li>
	<li>Performance incentives</li>
</ul>

Medical Coding Specialists

Why does this role exist

We are looking for a Talent Coordinator to help our dedicated hiring team. He or She will be responsible for organizing, assessing, and completing daily targets for the assistant and client matches and creating ways to try to improve our hiring process and think with a data-first approach.

The impact you’ll make:

Organize candidate data (e.g. resumes, assignments, and contact details) in internal databases

<ul>
	<li>Draft roles and responsibilities on behalf of the clients</li>
	<li>Contact candidate community through mobile text, mobile calls, and emails</li>
	<li>Update other Departments regarding assistant and client statuses (Hubspot, Airtable, etc.)</li>
</ul>

Assess candidates regarding their compatibility with the clients

<ul>
	<li>Present client information and roles and responsibilities to the candidates</li>
	<li>Conduct candidate interviews</li>
	<li>Focus on matching quality candidates with agility and speed</li>
	<li>Prepare job offer letters and negotiate contracts as needed</li>
	<li>Assist with new hire onboarding (e.g. preparing the necessary paperwork and scheduling training)</li>
</ul>

Coordinate with other departments to find the perfect candidate that matches the client’s requirements

<ul>
	<li>Acts as the liaison between the clients and assistants</li>
	<li>Organize the calendar invites for the candidates and the clients</li>
	<li>Present Candidate Information to Clients and schedule client interviews as necessary</li>
	<li>Coordinate with Clients and Assistants regarding the rates for the tasks</li>
</ul>

Achieve Daily and Weekly Quotas

<ul>
	<li>Complete daily targets for assistant and client matches</li>
	<li>Create ways to try to improve our hiring process and think with a data-first approach</li>
</ul>

Assist with the Full life-cycle recruiting

<ul>
	<li>Assist with the recruiting process from start to finish; which includes sourcing, interviewing, and hiring top talent</li>
	<li>Coordinate with other departments regarding any client needs that are not addressed by our current hiring funnels</li>
</ul>

Evaluate candidate experience and also analyze feedback

<ul>
	<li>Act as a liaison between the other departments to the talent community</li>
</ul>

Interviewing and Hiring

Recruiting Wizard

Talent Coordinator | PH, Remote

Why does this role exist

Join the Magic team as a Customer Success Manager for our Dedicated Product and embark on an exciting journey of driving client success and unleashing your full potential. You'll manage relationships with multiple assistants, delivering tailored solutions that make a lasting impact on our esteemed US-based B2B clients. This is your chance to shine, grow, and thrive in a dynamic and rewarding environment.

The Impact you will make:

<ul>
	<li class="text-justify">High-Performance Sales Development and Lead Generation: Lead Generation Execution. Conducts research to identify potential prospects (contact list building for cold and warm contacts. Does Email Marketing/Outreach, LinkedIn Outreach (Manual and Automated) (50% of the time)</li>
	<li class="text-justify">MQL Endorsements: Generate qualified leads satisfying the BANTF lead qualification model. (Budget, Authority, Need, Timeline, and Fit with Magic’s business model and moving on the sales funnel), and the prospect should attend the meeting. The default is 2MQLs per week. (50% of the time)</li>
	<li class="text-justify">Other duties as needed.</li>
</ul>

Sales Development Representative | For Pooling | Fulltime

Will be responsible for providing support and assistance to observe all applicable laws, rules, and regulations in meeting our tax compliance with BIR, BOI, SEC, and other government agencies.

Tax Compliance

<ul>
	<li>Assists in the preparation of account schedules and reconciliations for BIR tax audits and other BIR inquiries.</li>
	<li>Assists in tax compliance audits as well as day-to-day compliance and provides feedback to the management.</li>
	<li>Assists in the preparation of monthly and special reports on the status of BIR audits, VAT claims, and the status of court cases relating to taxes.</li>
	<li>Assists in the timely filing of administrative claims for VAT refunds as well as judicial claims.</li>
	<li>Assists in ensuring the complete documentation required for VAT claims and follow-up and monitoring of the status of the VAT claims.</li>
	<li>Assists in the conversion of Tax Credit Certificates into Tax Debit memos and their timely application against the Company’s tax liabilities.</li>
	<li>Submits reports to BIR offices on or before tax due dates, as necessary.</li>
	<li>Ensures and monitors timely filing of monthly, quarterly, and annual tax returns (VAT, Withholding taxes, Income tax, and other applicable tax types), and timely remittance of corresponding tax amounts.</li>
	<li>Dissemination of existing and new tax regulations in a timely manner.</li>
	<li>Assists in the preparation and submission of reports to BIR, SEC, BOI, and other government agencies.</li>
	<li>Ensures that all accountabilities and reportorial requirements in the Project Financing and/or Loan Covenants are complied with.</li>
	<li>Ensures that performance bonds and other similar requirements of PSALM and other regulatory bodies are obtained on a timely basis.</li>
	<li>Monitor timely payment of payables to borrowers/lenders, government institutions, suppliers, or contractors.</li>
</ul>

Tax Assistant | Fixed Term | For BGC, Taguig City

Why does this role exist

We are seeking a Magic Sales Professional Account Lead who will pioneer a full-time, entry-level management role responsible for managing a team of high-performing virtual assistant sales representatives. The Sales Account Lead will act as a point of contact for the client, addressing all quality and performance-related concerns of the virtual assistant sales representatives to ensure a positive client experience. This will play a pivotal role in establishing this new position and ensuring its success.

The Impact you will make:

Team Management

<ul>
	<li>Build strong relationships with sales representatives through regular 1:1s, coaching sessions, and check-ins.</li>
	<li>Monitor daily sales representatives' performance/stats in coordination with several dedicated departments and strategize to hit goals.</li>
	<li>Provide guidance and support to sales representatives as they work on their tasks.</li>
	<li>Complete end-of-day reports on sales representative attendance, performance, and deal pairing status with KPIs and metrics expected by the client.</li>
	<li>Take action to decrease sales representative idle time and attendance issues.</li>
	<li>Review output to ensure it meets client standards.</li>
	<li>Attend weekly meetings and report to their direct manager regarding the team’s status and concerns/bottlenecks.</li>
	<li>Assist in troubleshooting technical issues, payment problems, software concerns (e.g., CRMs, Dialers), etc.</li>
</ul>

Account Management

<ul>
	<li>Facilitate and oversee client-sales representative onboarding.</li>
	<li>Recognize and facilitate additional client needs, such as additional hiring needs.</li>
	<li>Communicate with clients regarding sales representatives' performance and quality concerns.</li>
	<li>Offer sales representative replacement if needed.</li>
	<li>Assist in resolving escalations with clients and sales representatives.</li>
</ul>

Quality Assurance

<ul>
	<li>Check quality and formulate the next actions to improve AOOs or quality issues.</li>
	<li>Update quality sheets, end-of-shift reviews, matching lists, and other important documents to record the sales representative’s progress.</li>
</ul>

Interdepartmental Duties

<ul>
	<li>Close coordination with CRM, ARM, and other departments for sales representatives or client-related concerns, such as replacements, hour adjustments, etc.</li>
	<li>Send feedback to the Matching Team for sales representatives rematching.</li>
</ul>

Quality Assurance

People Management

Marketing Communications

Problem Solving

Communication Skills

Coaching

Account Management

Sales Account Coordinator | PH, Remote

The position holder is responsible for the management of activities relating to regulatory and compliance requirements of all ARI PDE Renewable projects. The position holder studies regulations and communicates with internal and external stakeholders to ensure compliance and suggests possible mitigation plans. 

 

<ul>
	<li>Ensures the timely preparation, filing, processing and acquisition of permits and approvals during the Pre Development, Development and Execution Stage of ARI Renewable Projects. 
	<ul>
		<li>Requirements may come from, but not limited to, the following agencies: DOE, ERC, BOI, PSALM, Transco, NPC, PEMC/IEMOP/WESM, RE Market, NGCP, and other energy industry related stakeholders and interested persons. </li>
		<li>Such requirements may also be required from relevant regulations such as the EPIRA, RE Law, and other related power industry regulations.</li>
	</ul>
	</li>
	<li>Ensures timely, complete and correct documentation of compliance requirements falling within SRC Regulatory team’s scope of work as may be necessary for ARI PDE activities and for proper handover to Operating BU.</li>
	<li>Timely reports progress of permitting processes to the top management and other concerned ARI personnel. 
	<ul>
		<li>This includes, but is not limited to, the timely identification, management and reporting of potential or actual concerns and issues. </li>
		<li>In relation to this, the position holder is also expected to provide effective, efficient and practical recommendations for identified concerns and issues for proper action by the relevant persons.</li>
	</ul>
	</li>
	<li>Establishes strong working relationships with SRC Regulatory team’s stakeholders (as identified above).</li>
	<li>Knowledge of applicable regulations and permitting requirements relevant to SRC Regulatory team’s scope of work. This includes: 
	<ul>
		<li>Staying current with and monitoring developments (new or amendments) in the said regulations and permitting requirements; </li>
		<li>Being able to identify and raise issues and provide proper recommendation to protect ARI’s interests. </li>
		<li>Provides updates regarding relevant developments in regulations and permitting requirements. </li>
	</ul>
	</li>
	<li>Conducts research and develops reference materials as may be necessary or relevant to SRC Regulatory team’s scope of work. </li>
	<li>Coordinates with other departments for the necessary information or assistance required for the preparation and processing of permits clearances.</li>
	<li>Coordinates and implements projects and initiatives and prepares contract agreements/concessions.</li>
	<li>Capable of properly managing a team to perform various functions under SRC Regulatory team’s scope of work.</li>
</ul>

Regulatory and Compliance Manager

Why does this role exist

We are looking for a Magic Professional Account Lead who will be in a full-time, entry-level management leadership role and will be responsible for handling the company’s top clients and managing a team of virtual assistants (VAs).

The impact you’ll make:

 

Account Management - Work with the clients to drive further growth into their business/es and serve as the main point of contact for all VA and quality-related concerns.

<ul>
	<li>Understanding business needs</li>
	<li>Establishing cadence for check-in meetings, feedback loop, and performance updates</li>
	<li>Working with clients to determine their success criteria for the account</li>
	<li>Assistance in building and updating SOPs and guidelines for the assistants</li>
	<li>Facilitating account adjustments, expansions, and assistant replacements</li>
</ul>

Quality Control - Monitor and manage the quality of the VAs' output and strategies for handling tasks, as well as the general quality of communication.

<ul>
	<li>Maintain and track KPIs and metrics</li>
	<li>Reviewing the quality of output and course correcting assistants</li>
	<li>Creating coaching plan/s or a performance improvement plan (PIP) for underperforming assistants</li>
	<li>Providing necessary support to assistants which include but are not limited to quality, client concerns, feedback, and pay-related issues.</li>
	<li>Supplementing training/coaching sessions for growth and development.</li>
</ul>

Kalibrr Job Search