bpo financial services for travel and hospitality

The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities: 
 
Under the supervision of the Assistant to the Associate Dean for Administrative and Student Services, the Administrative Assistant VI provides secretarial, administrative, and financial support in the day-to-day operations of the Office.

I. Secretarial and Administrative Support

Attends to inquiries and requests from stakeholders and visitors from various communication channels (e.g. face to face, online, phone, office email) and coordinates the flow of information internally and with other offices concerned

Receives and records Office correspondences and communication materials and carries out appropriate actions

Handles coordination and logistical support requirements for meetings, events, and activities

Contributes to efforts in communicating and promoting to various stakeholders vital and up-to-date information, reports, and initiatives pertaining to University strategies, rankings, and accreditations

Serves as a repository of all communication materials of the Office of the Associate Dean for Administrative and Student Services

Collates data and prepares reports pertaining to staff formation, health &amp; wellness, etc. and submits to the Assistant to the Associate Dean for Administrative and Student Services for review and endorsement

Coordinates with the Office of Mission and Identity to update and/or submit reports on MI-related programs

Coordinates with the University Physician’s Office and/or Higher Education Clinic on protocols related to employees and students’ health and wellness

Coordinates with Campus Security and Mobility Office on campus security and safety protocols

Coordinates with Graduate School of Business sub-offices, Finance and Treasurer/Central Accounting Office and Central Purchasing Office on inventory and/or disposal of office equipment and furniture

II. Financial Management Support

Keeps financial records and expense accounts of the Office to ensure that all financial documents are properly accounted for

Works closely with the Assistant to the Associate Dean in preparing the budget proposal of the Graduate School of Business, and provides information in drafting budget reports (e.g. supplies and expenses, new equipment, minor and major improvement, etc.)

Prepares and processes all financial-related documents (e.g. order for checks, reimbursements, liquidation reports, petty cash vouchers, etc.) for approval by the ADASS and submission to the Central Accounting Office

Assists in monitoring collection activities of Graduate School of Business

III. Records Management Support

Updates office database and maintains files and records of correspondences, documents, and other materials for the Office in a systematic manner and consistent with the need to protect confidentiality and data privacy

Maintains pertinent files and records and facilitates disposal of old files and records according to University guidelines

IV. Human Resource Matters Support

Facilitates the routing and submission of HR-related documents to Office of Human Resource Management and Organization Development (e.g. hiring justifications, Terms of References, etc.) and conducts follows throughs as needed

Provides support in filling in of vacancies in the School through:

Provides administrative support in the implementation of the developmental plans for employees under the Graduate School of Business

V. Performs other office-related tasks as may be assigned by immediate supervisor or authorized representative.

Office Assistant for Administrative and Student Services

Summary of Work Activities and Responsibilities:

Under the supervision of the Assistant to the VP for DITS / IT Governance Head, the Administrative Assistant shall perform clerical and office management tasks in accordance with the OVP DITS mandate and guidelines and University policies and processes such as internal and external communications, finance management, logistical administration and assistance in personnel management.

Main Duties and Responsibilities

Communication 

The Administrative Assistant shall be the main point person for internal and external communications of the office, specifically:

<ul>
	<li>As the first point of contact for the OVP DITS, handles inquiries received through the various communication channels including the dedicated local / mobile numbers and DITS office email.</li>
	<li>As the official custodian of the OVP DITS email account, sends out BlueBoard announcements and other official communications, maintains the filing system of the assigned Google Drive</li>
	<li>Prepares drafts of correspondence</li>
	<li>Disseminates information such as internal memos, office guidelines and event reminders</li>
	<li>Maintains the DITS Cluster page in the University Website</li>
</ul>

Finance Management Support

Assists in the processing, monitoring and reporting of office-related budget and expenses:

<ul>
	<li>Prepares year-end utilization report as reference for budget planning</li>
	<li>Initiates the payment processing by preparing Purchase Requisition (PR) or Request for Payment for supplies, communication, repairs and maintenance, CapEx items, miscellaneous expenses, staff development and others.</li>
	<li>Regularly updates the expense trackers</li>
	<li>Handles the petty cash of the office from request, routing for approval, utilization and liquidation</li>
	<li>Prepares other financial reports and summaries, as needed</li>
</ul>

Office Operations and Clerical Support

As overall coordinator for office operations, provides administrative support for office management functions, specifically:

<ul>
	<li>Prepares logistical requirements for meetings, staff development and other activities of the office and cluster</li>
	<li>Manages office supplies and equipment by maintaining the inventory, filing of requests for office equipment for repair or replacement, initiates job orders for tasks which requires the assistance of CFMO</li>
	<li>Assists in personnel management such as attendance monitoring, tracking of staff development activities and training</li>
	<li>Receives and routes documents for approval and signature of authorized personnel</li>
	<li>Manages the DITS Office and Cluster calendar</li>
	<li>Coordinates with other departments as required</li>
</ul>

Other tasks

<ul>
	<li>May be assigned to coordinate special projects</li>
	<li>May represent the office or cluster in committees for University-wide activities.</li>
</ul>

Performs any other duties as may be required by the position in accordance with the instructions and guidelines of the supervisor and authorized personnel.

Administrative Assistant for Digital Information and Technology Services Office

CreditDonkey is a US-based review and comparison website. We publish data-driven analyses to help people save money & make savvy financial decisions. We firmly believe:

- You shouldn't need a finance degree to have a healthy financial life.
- Information is the best way to level the playing field.
- There's always more to learn.

CreditDonkey Inc.

CreditDonkey simplifies financial decisions for businesses and individuals. We provide reviews, insights, and valuable information related to banking, investing, and entrepreneurship. We're seeking a Data Management Analyst to help us utilize our database effectively, improving both the reader's experience and our internal processes. 
 
This role is fully remote. Our ideal candidate has a keen understanding of U.S. financial services. 
 
Responsibilities:

<ul>
	<li>Utilize SQL for intricate data queries, analysis, and data extraction needs.</li>
	<li>Act as the primary liaison for data needs across various teams including web development, content writing, marketing, UX, and graphics.</li>
	<li>Develop and maintain documentation related to data processes, structures, and standard operating procedures.</li>
	<li>Work with the content team to ensure effective integration of data into articles.</li>
	<li>Provide training and support to other internal team members on data-related tasks and tools.</li>
	<li>Participate in workshops and brainstorming sessions to identify new ways data can be leveraged.</li>
	<li>Initiate and drive projects that improve data efficiency, reliability, and utility.</li>
	<li>Collaborate with the content team to deliver data insights that can guide and enrich content creation.</li>
	<li>Ensure data integrity and accuracy by conducting periodic audits and clean-up exercises.</li>
	<li>Suggest and implement database structural improvements to enhance efficiency and scalability.</li>
	<li>Research and recommend new tools or software that can enhance the company's data management capabilities.</li>
	<li>Leverage the understanding of internal data and external data sources to drive programmatic SEO growth strategies.</li>
	<li>Collaborate with SEO specialists to identify data-driven opportunities for content creation, optimization, and backlinking strategies.</li>
	<li>Analyze search data and trends to recommend areas of focus for the content team, aimed at organic traffic growth.</li>
	<li>Collaborate with the development team to optimize data retrieval and presentation for our readers.</li>
	<li>Translate complex data needs of the marketing team into actionable data extraction requirements.</li>
	<li>Assist UX designers by providing data-driven insights to refine user journeys and experiences.</li>
	<li>Work alongside the graphics team to visualize complex data points for easier reader comprehension.</li>
	<li>Generate regular data reports for management, focusing on highlighting trends, anomalies, and insights that can drive decision-making.</li>
	<li>Assist in automating tasks using data-driven methodologies, reducing manual intervention and optimizing efficiency.</li>
</ul>

 
Working Arrangements:

<ul>
	<li>Fully remote with flexibility in working hours.</li>
	<li>Preferred 2 hours daily overlap with USA working hours.</li>
	<li>Fast and reliable internet connection is essential.</li>
</ul>

 
Be a part of a dynamic team that shapes the financial decisions of our readers. At CreditDonkey, your insights will directly influence how we present content and how readers engage with our platform. If you're passionate about data, finance, and making a real difference, we'd love to hear from you.

Data Management Analyst | Financial Services | Remote

Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

As a Financial Analyst / Credit Officer, you will be responsible for evaluating an assigned company according to the inherent risks and opportunities that the company may be able to undertake. You will recommend the appropriate facilities and level of business that the SB Rental may be able to undertake with the said Entity. 

How you'll contribute

<ul>
	<li>Preparation of credit proposal, comprehensive analyses and reports based on client submitted documents and data, for presentation to Sales Head and President.</li>
	<li>Responsible for establishing/renewing and/or amending the lease facilities appropriate for the business requirements of SB Rental’s risk appetite; Evaluate investment opportunities for SB Rental on assigned project/proposals; Assist in the allocation of limits along users of the Bank.</li>
	<li>Ensures proper evaluation of Company or Industry by utilizing all available information obtained through plant visit, customer interview, trade checking, reference check, industry evaluation, and others.</li>
	<li>Assessing, analyzing and interpreting complicated financial information</li>
	<li>Conduct financial evaluation and prepare re-casted financial statements (if needed) to come up with more reflective financial statements.</li>
	<li>Recommends the appropriate security level, lease terms and condition, etc.</li>
	<li>Acquires the latest information on client’s business plans and activities through regular contracts, plant visits and customer interaction.</li>
	<li>Gathers relevant information and data that impacts the accounts being handled and evaluate how this will affect the client’s business. Keeping knowledge of key issues up-to-date (for example: legal, market risk and compliance issues)</li>
	<li>Ensures timely and satisfactory compliance to regulatory and internal requirements; Supports the implementation and compliance of internal controls within the assigned group/division/unit.</li>
	<li>PDC for Warehousing Transmittal Forms duly received by outsourced agency; Constant coaching of collection staff on meeting the deadlines for the submission of transmittal letter on PDCs from lessees.</li>
</ul>

Financial Analyst for SB Rental

As a Financial Analyst / Credit Analyst for SBM Leasing Inc., you will be responsible for evaluating an assigned company according to the inherent risks and opportunities that the company may be able to undertake. You will be recommending the appropriate facilities and level of business that the Bank may be able to undertake with the said Entity. 

How you'll contribute

<ul>
	<li>Conducts financial evaluation and prepares re-casted financial statements as needed for a more thorough evaluation of the accounts</li>
	<li>Gathers data and prepares comprehensive analyses and reports based on the submitted client documents and data for submission to Sales Team for purposes of including the same in the CP</li>
	<li>Recommends credit facilities appropriate for the business requirements and the bank's risk appetite to align the facility to industry/bank standards</li>
	<li>Recommends the appropriate security level, loan terms, and condition, and the like</li>
	<li>Monitors industry/market trends to determine performance of companies to ensure data-driven recommendations based on market conditions</li>
	<li>Ensures timely recognition of deterioration of risk and recommending or taking appropriate actions to re-classify accounts as needed</li>
	<li>Prepares client scorecards that will determine its risk rating, line accounts security to ensure the comprehensive assessment of the account</li>
</ul>

Financial Analyst for SBM Leasing

Under the supervision of the Associate Dean for Administrative and Student Services, he/she supports the associate dean in managing the day-to-day administrative requirements of the school by ensuring that set standards are implemented properly; and coordinating the service requirements of Graduate School of Business with the Central Administration Support Units

Main Duties and Responsibilities

I. Administrative support

Formulates, recommends, and implements guidelines pertaining to administrative processes (e.g., standard office procedures, alignment with university processes, etc.)

Liaises with students, faculty, partners, and other Professional Schools and other University units in relation to the delivery of administrative services within the school

Manages the associate dean's schedule and requests for appointments.

Attends to the correspondences, reports, and records of the office

II. School Budget and Funds

Prepares and monitors office budget and assists the associate dean in consolidating the budget, which includes those in the satellite campuses

Coordinates with the Academic Affairs, Director for Student Affairs and Formation and the Student Council for budget and support service requirements for student-driven initiatives (e.g., orientation seminar, annual student leaders strategic planning conference, placement activities, etc.)

Coordinates with the Office of the Vice President for the Professional Schools and/or the Office of the Vice President of Finance and Treasurer on the materials for the quarterly reports and mid-year review of operations.

Coordinates with the Office of the Dean for the mid-year review presentations

Monitors the utilization of the Restricted funds and Professorial Chairs and coordinates with the Office of the Vice President of Finance and Treasurer or Office of the President for requests to use such funds

III. Human resource matters

Coordinates policies, guidelines, protocols, faculty engagements to ensure alignment of processes and compliance to University standards

Coordinates hiring processes and facilitates the preparation of hiring documents and requirement

Collaborates with the Academic Affairs on faculty initial ranking, permanency, and promotion requirements

Uploads vacancies to online portals and conducts initial screening and interviews of applicants

Prepares faculty contracts and drafts memos for renewal of administrative appointments, including salaries

Works with the Office of the Dean in organizing and overseeing events and activities such as the annual staff conference, training/workshops for non-teaching staff, etc.

IV. Facilities and Information Technology Matters

Coordinates with the Office of the Vice President for Digital and Information Technology Services for it requirements

Coordinates with the Central Facilities Management Office for maintenance, repairs, and other facilities requirements and monitors the status and completion of requests

Assists in planning layouts of spaces, replacement of furniture, and in the general upkeep of offices

V. Management of Special Projects and Events

Keeps track of projects and initiatives of the office, such as but not limited to, Open House, Marketing Fora, online infrastructure training for classes, etc

Provides administrative and logistical support for student formation activities and other student-driven initiatives

VI. Performs any other tasks as may be assigned by the immediate supervisor and authorized representatives

Assistant to the Associate Dean for Administrative and Student Services

The Transnational Diversified Group of Companies (TDG) is a globally competitive and progressive business group of highly successful companies engaged in leading industries. Since its establishment in 1976, TDG now has more than 30 member companies that are major players in diverse industries such as:

TOTAL LOGISTICS(Shipping, Transportation, Cargo Forwarding, Warehousing, Vehicle Logistics, Customs Brokerage, 3rd and 4th Party Logistics, Trucking, Distribution, Liner and Tramp Agency Service)

TOTAL SHIP MANAGEMENT(Ship Crewing, Seafarer Training, Maritime Education, Tanker Operations, Medical Services and Financial Services)

AIR &amp; TRAVEL SERVICES(Tours, Travel Agency Services, Airline GSA, Ground-Handling, Cargo Handling, Airport Support &amp; Aviation Services)

INFORMATION &amp; COMMUNICATIONS TECHNOLOGY SERVICES(Contact Centers, Business Process Outsourcing Services, Software Development and E-Business Solutions), as well as Securities Trading, Real Estate Development, Renewable Energy, and other supplemental businesses. 
With its world-class excellence and win-win outlook, TDG has become a respected strategic partner of large global corporations with stringent requirements for total quality and cost-effective services in both traditional and new economy businesses. TDG’s distinguished partners and principals include NYK Line (Japan), Asiana Airlines (Korea), American Express (USA), Vroon B.V. (Netherlands), Yusen Logistics (Japan), Crystal Cruises (USA), Malaysia Airlines (Malaysia), Disney Cruise Line (USA), ePerformax Contact Centers (USA), Nippon Container Terminal (Japan) and Uyeno Transtech Ltd. (Japan).

A Partner and Employer of Choice, TDG has grown from one strategic partner and 16 employees in 1976 to more than 30 business partners and over 14,000 employees to date.

Transnational Diversified Group

The Sales Executive is directly responsible for establishing, developing and sustaining new and current businesses of Transnational Air Services Corporation (TASC-ANA).

<ul>
	<li>Accomplishes business objectives by planning, developing, implementing, and evaluating key operational activities.
	<ul>
		<li>Handles client/project acquisition and development (acquisition of new clients and follow up on existing pipeline)</li>
		<li>Prepares proposal for presentation to client (costing, proposal, contract)</li>
		<li>Maintains good relationship with existing clients; Complies with clients’ requirements in coordination with various departments.</li>
		<li>Get feedback from potential or current clients and provide it to internal teams.</li>
		<li>Assists in handling inquiries received through company's website and social medial accounts</li>
		<li>Provides information relevant to the company's market (market developments, business opportunities and threats)</li>
		<li>Administering market research to determine possible revenue opportunities and assess client demands</li>
		<li>Establishes relationships and cooperation with relevant agencies &amp; associations.</li>
	</ul>
	</li>
</ul>

Travel Sales Executive

<ul>
	<li>Japanese speaking</li>
	<li>Plans client itinerary and provide flight options and visa information </li>
	<li>Books and issue domestic and international tickets on Sabre and Galileo</li>
	<li>Offers travel insurance and hotel accommodation to clients </li>
	<li>Can assess visa requirement/documents submitted by the client </li>
</ul>

Japanese Travel Consultant

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StraightArrow Corporation is a creative process outsourcing company that supports creative and advertising agencies, marketing teams, and business owners by providing a repertoire of outsourced creative services to implement their marketing campaigns. 
Our primary clients are located in the US, UK, and Australia and enlist our services to execute and refine marketing processes, allowing them to focus on developing strategies and fulfilling core functions. We provide industry experience and insight, technical expertise, and, as a Google and HubSpot partner agency, technological support. 
Our in-house team of graphic designers, web developers, communication specialists, market researchers and analysts are backed up by a roster of over a thousand creatives from different fields. 
Our Services:
Graphic Design, Social Media Management, Website & Application Development, Content Marketing, Search Engine Optimization, Inbound Marketing, Business Analytics and Project Management. 
WHY JOIN US? 
StraightArrow Corporation's core service is to provide creative talent to support our clients. Our people are a happy mix of designers, copywriters, graphic designers, developers, analysts and marketers of other disciplines—all driven to deliver exceptional results through diligent, upstanding work. 
We envision ourselves as becoming one of the most admired companies in the Philippines: a pioneer in offshore creative services and a leader in the outsourcing industry. 
If you love innovation and hate mediocrity, if you wish to test and hone your skills, then come and challenge your limits with us—we’d be happy to have you. 
Our Benefits:
Monthly Pamper Benefit, Free Breakfast, Perfect Attendance Awards, Outpatient Reimbursement, Free Shuttle Service, Paid Holidays, Paid Vacation Leave, Paid Sick Leave, Maternity & Paternity Leave, Special Leave Benefits for Women and Life Insurance, Meal Allowance, Transportation Allowance, Medical / Health Insurance, 13th Month Pay, Night Differential, Birthday GCs</body></html>

StraightArrow Corporation

The Director of Financial Planning and Analysis (FP&amp;A) at 2X will play a critical role in driving the financial strategy and operational decision-making processes within the organization. Reporting directly to the Chief Financial Officer (CFO) in the US, this position is responsible for providing accurate financial analysis, forecasting, and strategic insights to support the company’s business objectives and long-term growth.

Key Responsibilities:

<ul>
	<li>Assist the CFO with the annual budgeting process and own the “always-on” rolling forecast view. Constantly flow input changes through the forecasting model to advise the leadership team on real-time outlooks.</li>
	<li>Educate and push budgets down to department leaders. Deliver actual vs. budget reporting and explain the financial impact of business decisions made on the P&amp;L.</li>
	<li>Provide comprehensive financial analysis and insights to drive key business decisions, focusing on profitability, cost structure, and revenue optimization.</li>
	<li>Own the suite of dashboards that go to key stakeholders in the business (Private Equity sponsors, Sales Leadership, Executive Leadership)</li>
	<li>Develop and maintain robust financial models to track key performance indicators (KPIs) and assess the impact of business decisions on overall financial health.</li>
	<li>Iterate on existing dashboards/KPIs/reports to provide deeper insights to decision makers.</li>
	<li>Advise accounting team on GL entry metadata to ensure optimal reporting outputs.</li>
	<li>Build and maintain cash forecasting models to ensure ample liquidity across 3+ geographic entities.</li>
	<li>Conduct ad-hoc financial analyses as needed to support new business opportunities or address emerging challenges</li>
</ul>

Data Visualization

Sales and Marketing Knowledge

Analyzing Data

Financial Analysis

Financial Modelling

Budgeting

Data Analysis

Financial Planning and Analysis Manager

<ul>
	<li>Japanese speaking is a must</li>
	<li>Plans client itinerary and provide flight options and visa information</li>
	<li>Books and issue domestic and international tickets on Sabre and Galileo</li>
	<li>Offers travel insurance and hotel accommodation to clients</li>
	<li>Can assess visa requirement/documents submitted by the client</li>
</ul>

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture in the Philippines

About the Role: As a Customer Service Analyst (SME) you will perform the following (but not limited to) duties and responsibilities: 

SME for Content Moderation

<ul>
	<li>Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. </li>
	<li>You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.</li>
	<li>Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust &amp; Safety community, provides valuable skills to promote individual and collective well-being. </li>
</ul>

 

SME for Voice Account

<ul>
	<li>Be subject matter expert across all facets of the business.</li>
	<li>Read, understand and analyze client process as per the business rules</li>
	<li>Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.</li>
	<li>Support with QC and Audit mechanism within process to ensure delivery on SLA’s.</li>
	<li>Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent.</li>
	<li>Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls</li>
	<li>Always demonstrate the highest level of customer service.</li>
	<li>Pay close attention to detail and follow through to resolve any outstanding issues.</li>
</ul>

BPO Customer Service Subject Matter Expert

Summary of Work Activities and Responsibilities: 
 
Under the supervision of the Assistant to the Associate Dean for Administrative and Student Services, the Administrative Assistant VI provides secretarial, administrative, and financial support in the day-to-day operations of the Office.

I. Secretarial and Administrative Support

<ul>
	<li>Attends to inquiries and requests from stakeholders and visitors from various communication channels (e.g. face to face, online, phone, office email) and coordinates the flow of information internally and with other offices concerned</li>
	<li>Receives and records Office correspondences and communication materials and carries out appropriate actions</li>
	<li>Handles coordination and logistical support requirements for meetings, events, and activities</li>
	<li>Contributes to efforts in communicating and promoting to various stakeholders vital and up-to-date information, reports, and initiatives pertaining to University strategies, rankings, and accreditations</li>
	<li>Serves as a repository of all communication materials of the Office of the Associate Dean for Administrative and Student Services</li>
	<li>Collates data and prepares reports pertaining to staff formation, health &amp; wellness, etc. and submits to the Assistant to the Associate Dean for Administrative and Student Services for review and endorsement</li>
	<li>Coordinates with the Office of Mission and Identity to update and/or submit reports on MI-related programs</li>
	<li>Coordinates with the University Physician’s Office and/or Higher Education Clinic on protocols related to employees and students’ health and wellness</li>
	<li>Coordinates with Campus Security and Mobility Office on campus security and safety protocols</li>
	<li>Coordinates with Graduate School of Business sub-offices, Finance and Treasurer/Central Accounting Office and Central Purchasing Office on inventory and/or disposal of office equipment and furniture</li>
</ul>

II. Financial Management Support

<ul>
	<li>Keeps financial records and expense accounts of the Office to ensure that all financial documents are properly accounted for</li>
	<li>Works closely with the Assistant to the Associate Dean in preparing the budget proposal of the Graduate School of Business, and provides information in drafting budget reports (e.g. supplies and expenses, new equipment, minor and major improvement, etc.)</li>
	<li>Prepares and processes all financial-related documents (e.g. order for checks, reimbursements, liquidation reports, petty cash vouchers, etc.) for approval by the ADASS and submission to the Central Accounting Office</li>
	<li>Assists in monitoring collection activities of Graduate School of Business</li>
</ul>

III. Records Management Support

<ul>
	<li>Updates office database and maintains files and records of correspondences, documents, and other materials for the Office in a systematic manner and consistent with the need to protect confidentiality and data privacy</li>
	<li>Maintains pertinent files and records and facilitates disposal of old files and records according to University guidelines</li>
</ul>

IV. Human Resource Matters Support

<ul>
	<li>Facilitates the routing and submission of HR-related documents to Office of Human Resource Management and Organization Development (e.g. hiring justifications, Terms of References, etc.) and conducts follows throughs as needed</li>
	<li>Provides support in filling in of vacancies in the School through:</li>
	<li>Provides administrative support in the implementation of the developmental plans for employees under the Graduate School of Business</li>
</ul>

V. Performs other office-related tasks as may be assigned by immediate supervisor or authorized representative.

Administrative Assistant VI | Office of the Associate Dean for Administrative and Student Services

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

The Product Specialist will participate in the formulation, execution, and monitoring of the marketing plan for the brand and/or area with the end view of realizing short- and medium-term optimum business growth.

The post will also assist in the overall management of the product, advertising, promotions, and selling, and general administration of the product.

Why Join Us?

Gardenia Bakeries Philippines Inc. the leading and fastest growing bread brand in the Philippines. We take pride in our world-class standards as part of our commitment to provide excellence in delivering only the best quality products and services.

We are looking for passionate and committed young and experienced individuals to join the Gardenia Philippines community.

Apply now and experience a #Fresh&amp;Healthy working environment!

Product Specialist for Visayas and Mindanao

This Administration and Operations Assistant reports to the Insitute Director of Le Cordon Bleu Ateneo and provides administrative and logistical support to the daily operations of the Institute. S/He helps in ensuring orderly and efficient operations.

Main Duties and Responsibilities: 

Administration and Finance: 

<ul>
	<li>Prepares orders for checks, purchase requisitions, justification forms, and other related documents</li>
	<li>Conducts inventory, record-keeping, and ordering of office supplies, student uniforms, and student knife sets</li>
	<li>Tracks and follows up payments from students</li>
	<li>Coordinates with Program Sales Officer to check submitted reports for student payments, and appropriate updating of the LCB EM portal</li>
	<li>Handles the revolving fund replenishment administrative processes</li>
	<li>Processes incoming and outgoing bills and documents</li>
	<li>Assists in HR-related matters such as monitoring of time-keeping, information dissemination, scheduling of interviews, timekeeping, posting of job vacancies</li>
	<li>Helps the supervisor in preparing reports by collating complete and updated data</li>
	<li>Coordinates with outside contractors, suppliers, and other University units for matters related to the above</li>
	<li>Performs administrative tasks such as printing, encoding, and filing</li>
</ul>

Operations: 

<ul>
	<li>Oversees the physical lay-out and set-up of venues for events such as open-houses and short-courses</li>
	<li>Monitors status of facilities, promptly reports to Supervisor any problems and coordinates with necessary parties for immediate repairs</li>
	<li>Assists in property management by regularly checking facilities, scheduling and coordinating for maintenance works</li>
	<li>Orders cleaning and maintenance supplies of the Institute’s kitchen laboratories and facilities</li>
	<li>Coordinates with outside contractors, suppliers and University units for matters related to the above</li>
	<li>Performs other tasks and assigned that may be assigned from time to time</li>
</ul>

Administration and Operations Assistant | For Pooling

Distriphil is a national pharmaceutical distribution company. Although new in the industry, as a company, the men and women behind Distriphil are considered veterans in the pharmaceutical field. Banded together under the banner of Chiongbian Group of Companies, Distriphil aims to be the healthcare industry's leading partner in health and wellness.

Being a pharmaceutical company, we always strive to provide each and every Filipino access to the best yet most affordable medicine that there is to offer. Setting new standards in the healthcare industry is our way of serving. We are committed to giving only the very best for the people most important to us: our patients.

At Distriphil, we place the people we help at the heart of everything we do because they are the reason for being.

Distribution Solutions Phils Inc.

Actively prepares and implements a meaningful discussion about relevant disease patient and product details with HCPs to make them fully informed about how Distriphil products can benefit the patient.

Analyzes, plans and implements business planning activities in his assigned territory in order to build and grow the Distriphil business.

Implements marketing-driven programs to targeted HCPs in order to create or sustain company and brand awareness and usage and build trust and confidence on the safety and efficacy of our brands.

Maintains professionally balanced relationships and upholds the Distriphil values in all interactions with HCPs and other external stakeholders.

Constantly learns and updates himself with knowledge of the Distriphil brands disease relevant to the brands and external market factors to be more credible and value adding to HCPs

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