The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Under the supervision of the Program Development Head, the Program and Administrative Assistant IV supports the implementation of programs, as well as provides office support to the day-to-day operations of the Section.

Main Duties and Responsibilities:

I. Program Management Support 

<ul>
	<li>Prepares and maintains the monthly calendar of scheduled programs </li>
	<li>Collates program data such as number of attendees, estimated gross earnings, etc., and submits them to the Program Development Head for review </li>
	<li>Documents program sessions and provides observation notes on class flow, class participation, class conduct, etc. to the Program Development Head and Program Development Officers</li>
	<li>Assists the Program Development Officers and Program Development Assistant in research by conducting desktop research and reviewing of available resources to complete the prescribed report template </li>
</ul>

II. Administrative Support 

<ul>
	<li>Oversees the physical upkeep of the office, and ensures that job orders for various equipment repair and maintenance services are properly coordinated </li>
	<li>Ensures that office supplies and resources are replenished, properly stored, and in good working condition
	<ul>
		<li>Monitors the inventory of office supplies and resources regularly, and coordinates with the Administrative Services Group for requisition </li>
	</ul>
	</li>
	<li>Handles coordination and logistical support requirements for meetings, events, and activities o Prepares materials and sets up the venues for meetings headed/organized by the Section
	<ul>
		<li>Prepares Minutes of the Meeting and submits them to the Program Development Head / Program Development Officers for review </li>
	</ul>
	</li>
</ul>

III. Records Management Support 

<ul>
	<li>Updates database and maintains files and records of correspondences, documents and other materials of the Section in a systematic manner and consistent with the need to protect confidentiality and data privacy.
	<ul>
		<li>Maintains physical and digital copies of Memorandum of Agreement (MOAs), Memorandum of Understanding (MOUs), Partnership Agreements, Accreditations, etc. o Updates the contact information of resource persons, clients, partners, and suppliers, etc.</li>
		<li>Tracks and records the status of the job orders, transmittals, etc. </li>
	</ul>
	</li>
</ul>

IV. Performs other work-related tasks that may be assigned by immediate supervisor and authorized representatives.

Program and Administrative Assistant IV

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

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Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

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Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
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•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
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Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
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•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Manage knowledge transfer, material development and training delivery</li>
	<li>Standardize training modules - ensuring alignment with new process releases</li>
	<li>Execute process training to Operations team and calibrate results across.</li>
	<li>Collaborate with Quality team and management across sites to identify learing gaps and develop LEAN, solution oriented and measurable training.</li>
</ul>

Compensation: Php 35,000 to 40,000

BPO Process Trainer

<ul>
	<li>Answer inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Resolve problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Fulfill requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Sell additional services by recognizing opportunities to up-sell accounts and explaining new features.</li>
	<li>Maintain call center database by entering information.</li>
	<li>Keep equipment operational by following established procedures; reporting malfunctions.</li>
	<li>Update job knowledge by participating in educational opportunities.</li>
	<li>Enhance organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
</ul>

Customer Service

Medical BPO Associate

HelixPay provides ticketing solutions and event & venue management technology in the Philippines. Our clients create products and experiences that people love; we build technology that makes it easy to earn revenue and enable a seamless experience for their customers.

We are a smart, fun, and high-energy team of 25 people building a pioneering new business in the Philippines. We are looking for a Legal Officer to ensure that our operations and business dealings align with all pertinent legal and internal guidelines. While years of experience would be ideal, we're equally excited about finding someone eager to dive into a more entrepreneurial environment, as opposed to a strictly corporate setting.


 HelixPay

We are looking for a knowledgeable lawyer that should be familiar with the corporate laws of regulations of our industry. The Legal Officer's role is to ensure that our operations and processes adhere to all relevant legal and internal regulations. Candidates should have both a strong legal understanding and an ability to understand and optimize for business goals and requirements. If you are a person who is enthusiastic about event/creative industries and finds it exciting to be part of such an innovative field, we would love to meet you! We are a fast-paced team and we are looking for individuals who bring a high level of intelligence and enthusiasm to the table.

 

Responsibilities

<ul>
	<li>Legal Compliance: Ensure that the company's operations, policies, and procedures comply with relevant laws and regulations. This may include areas such as labor laws, intellectual property rights, data protection laws, industry-specific regulations, and Know Your Customer (KYC) procedures. Review and verify KYC documents provided by clients and counterparties to ensure compliance with legal requirements.</li>
	<li>Contract Management: Draft, review, and negotiate contracts and agreements with clients, vendors, partners, and other parties. Ensure that contracts are legally sound and protect the interests of the company.</li>
	<li>Risk Management: Identify potential legal risks and liabilities faced by the company and develop strategies to mitigate them. Provide guidance to management on legal issues affecting business decisions.</li>
	<li>Legal Research: Conduct legal research on various topics relevant to the company's business activities. Stay updated on changes in laws and regulations that may impact the company.</li>
	<li>Dispute Resolution: Assist in resolving disputes, including litigation, arbitration, mediation, and negotiation.</li>
	<li>Corporate Governance: Ensure compliance with corporate governance requirements and advise management and the board of directors on corporate governance matters.</li>
	<li>Regulatory Compliance: Monitor changes in regulations relevant to the company's industry and operations. Develop and implement compliance programs to ensure adherence to regulatory requirements.</li>
	<li>Documentation and Record Keeping: Maintain accurate and up-to-date legal documentation, including contracts, agreements, corporate records, and regulatory filings.</li>
</ul>

Legal Officer

Quezon City is a vast and teeming city with a steadily increasing income and occupation of one-third of Metro Manila’s total land area. It now serves as the Philippines’ government center with the legislature and other important government offices located in its area. All of these are reminiscent of the same noble dream that brought forth the creation of the City.

Quezon City is situated on the northeast portion of Metro Manila. It is bounded on the north by Caloocan City and San Jose del Monte City in Bulacan Province, on the east by San Mateo and Marikina, on the south by Pasig and Mandaluyong, San Juan and Manila, and on the west by Valenzuela, Caloocan, and Manila. Its northeastern and eastern boundaries are defined by the Novaliches Watershed and the Marikina River. With an area of 16,112.58 hectares (based on 1995 GIS graphical plot), it is the largest among the sixteen (16) cities and one (1) municipality in the region and is almost one-fourth the size of Metro Manila.

VISION

The Quezon City Government envisions itself to be a model of effective governance and responsible leadership, working in partnership with the citizenry in building a Quality Community. 

MISSION

To provide quality service which will make Quezon City an ideal community where people live, work and do business in a hospitable, progressive & peaceful environment.

For more information on the application process, kindly visit the link below to learn more.

t.ly/Hpx8



Quezon City Local Government

he Quezon City Youth Development Office pursuant to Ordinance No. SP-2803, series of 2018, was designed to promote the right to quality education at all levels by enhancing and extending the education opportunities and financial assistance to poor but deserving students from indigent families in Quezon City. Also, to strengthen, expand and sustain all the existing services, programs and interventions for the City Youth that will formulate and implement effective programs and services attuned to the issues and concerns of the sector.

Vision

QCYDO envisions a city which is modernized and progressive wherein the interests of the youth have primary importance i the development of the City. A City wherein youth are empowered and educated.

Mission

To help the City government in addressing and minimizing the problem of out-of school youth. QCYDO shall spearhead the promotion and implementation of Quezon City Scholarship Program that will provide better services especially to the deserving students among the economically disadvantaged families.
QCYDO shall pursue youth empowerment through leadership skills training and livelihood programs.
Organize the youth into a broader network in order to promote active participation in governance.

Quezon City Youth Development Office

<ul>
	<li>Provide assistance in reviewing submitted requirements for scholarship grants processing</li>
	<li>Ensure proper filing of office records and documents</li>
	<li>Prepare copies of memorandums, office orders, communications, correspondence and other documents</li>
	<li>Ensure the maintenance and safekeeping of documents, records and properties and correct entries in the log book</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test unit measures the ability to type text presented on the computer screen with a minimum speed and accuracy

Unless the objective is to just transfer information to a new format or medium, information needs to get recorded in a timely and accurate manner so that the idea/thought does not get lost. And because most jobs require some amount of computer work, hiring an employee with keyboarding skills makes work more efficient. This test measures the ability to type text with minimum speed and accuracy.

Typing Speed and Accuracy

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Reading Comprehension

Administrative Assistant

Our Cyberbacker team will work round the clock providing 24/7 services to small, mid, and large sized businesses and busy professionals and entrepreneurs, helping to complete time-intensive tasks such as appointment setter, marketing sales staff, researcher and document creation which in turn helps you to concentrate on the important part of your business.

Cyberbacker

Job Highlights:

<ul>
	<li>Candidates must possess at least a High School Diploma.</li>
	<li>At least 1 Year(s) of working experience in the related field is required for this position.</li>
	<li>Clerical/Administrative Support or equivalent.</li>
	<li>Permanent Work From Home</li>
	<li>Paid Training Bonuses</li>
</ul>

Technical Requirements:

<ul>
	<li>Must have a working PC/Laptop Core i3 and above (5th to 12th Gen) or AMD equivalent</li>
	<li>8GB RAM and above</li>
	<li>WiFi connection with a minimum speed of 10mbps</li>
	<li>Working camera Noise Cancellation Headset (you may use regular earphones or a headset yet for the initial interview)</li>
</ul>

Perks and Benefits:

<ul>
	<li>Work from Home</li>
	<li>Earn in Dollars</li>
	<li>Training Included</li>
	<li>MST Working Time</li>
</ul>

Required Skills:

<ul>
	<li>Transcription</li>
	<li>Clerical Skills</li>
	<li>Attention to details</li>
	<li>Customer Service oriented</li>
	<li>Time Management</li>
	<li>Data Management</li>
	<li>Computer Literacy/Basic Computer skills</li>
	<li>Administrative Reporting</li>
</ul>

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

Activity Management

<ul>
	<li>Manages and coordinates the daily/weekly/monthly appointments, engagements and travels of the group</li>
	<li>Provides the required logistics for meetings, special assignments and travels of the group</li>
	<li>Coordinates schedule of meetings with concerned departments/ divisions or outside entities; and,</li>
	<li>Generates and prepares reports required by the group.</li>
</ul>

Communications

<ul>
	<li>Records &amp; disseminates incoming and outgoing letters and document</li>
	<li>Ensures recording and transmittal of external communication (i.e. outside the Company);</li>
	<li>Photocopies documents and disseminates it to its intended recipients;</li>
</ul>

Prepares the following for the Department:

<ul>
	<li>Routine correspondences and letters as requested;</li>
	<li>Cash advance &amp; expense report;</li>
	<li>Notice of meeting;</li>
	<li>Request for payment;</li>
	<li>Purchase requisition/capital expenditure request; and,</li>
	<li>Keeps confidentiality of oral and written communication heard or read that are sensitive in nature.</li>
</ul>

Records &amp; Office Supplies

<ul>
	<li>Organizes an effective filing system that will enable her to easily retrieve all files, correspondences and documents;</li>
	<li>Maintains an inventory and safekeeping of project supplies</li>
	<li>Monitors and controls office supplies needed by the group.</li>
</ul>

Use Mayle is a cutting-edge provider of virtual office solutions, dedicated to empowering businesses to operate with flexibility and efficiency in the digital age. We offer a comprehensive suite of services including virtual addresses, mail forwarding, and customer support solutions tailored to meet the needs of modern enterprises. With a commitment to innovation and customer satisfaction, Use Mayle combines advanced technology with a global team of skilled professionals to deliver seamless, reliable service. Join us and be part of a company that’s redefining the way businesses connect, operate, and grow in today’s fast-paced world.

Use Mayle Inc 

Job Title: Recruiter – BPO Talent Acquisition

Location: Remote / Metro Manila, Philippines

Company Overview:

Are you a driven and experienced recruiter with a passion for connecting top talent with dynamic career opportunities? We are an international BPO company expanding our operations in Metro Manila and seeking a talented Recruiter to join our team. Our company specializes in providing world-class customer service and technical support solutions to Fortune 500 companies, and we are looking for someone who can help us find and hire the best talent in the industry.

Key Responsibilities:

<ul>
	<li>Talent Acquisition: Source, screen, and interview candidates for various customer service and technical support roles, ensuring a high standard of quality and cultural fit.</li>
	<li>Candidate Experience: Manage the full recruitment cycle, from initial outreach to offer negotiation, ensuring a positive candidate experience throughout the process.</li>
	<li>Employer Branding: Develop and implement strategies to attract top-tier talent, including job postings, social media outreach, and networking at industry events.</li>
	<li>Partnerships: Build and maintain relationships with local job boards, recruitment agencies, and educational institutions to establish a steady pipeline of qualified candidates.</li>
	<li>Data-Driven Recruitment: Utilize recruitment metrics to continuously improve the hiring process, track performance, and report on recruitment activities.</li>
</ul>

Recruiter | BPO Talent Acquisition

<ul>
	<li>Design and prepare training courses and materials specific to sales motivation.</li>
	<li>Help identify skills and opportunities for growth to create a program tailored to unique focus areas to improve performance.</li>
	<li>Create sales campaign and drive sales campaign based on project needs.</li>
	<li>Execute process training to Operations team and calibrate results across.</li>
	<li>Collaborate with Quality team and management across sites to identify learing gaps and develop LEAN, solution oriented and measurable training.</li>
</ul>

Compensation: Php 25,000 to 40,000

BPO Sales Trainer | Cebu

<ul>
	<li>Follow communication “scripts” when handling different topics.</li>
	<li>Keep equipment operational by following established procedures and reporting malfunctions.</li>
	<li>Provide customers with product and service information.</li>
	<li>Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.</li>
	<li>Recommend solutions and other services if appropriate.</li>
</ul>

Healthcare BPO Agent | Pasay

<ul>
	<li>Improve system performance by identifying problems and recommending changes.</li>
	<li>Route calls to appropriate resource.</li>
	<li>Follow up customer calls where necessary.</li>
	<li>Complete records of telephonic interactions, orders, and accounts.</li>
	<li>Determine eligibility by comparing client information to requirements.</li>
	<li>Accomplish information systems and organization mission by completing related results as needed.</li>
</ul>

Healthcare BPO Professional | Taguig

<ul>
	<li>Manage knowledge transfer, material development and training delivery</li>
	<li>Standardize training modules - ensuring alignment with new process releases</li>
	<li>Execute process training to Operations team and calibrate results across.</li>
	<li>Collaborate with Quality team and management across sites to identify learing gaps and develop LEAN, solution oriented and measurable training.</li>
</ul>

BPO Process Trainer | Cebu

<ul>
	<li style="list-style-type: none;">Drafts and finalizes contracts/letters/board resolutions/certification/corporate undertaking and other documents.</li>
	<li>Researches/prepares legal opinions/memoranda on various legal issues that may affect the company.</li>
	<li>Gives advice to other departments on legal issues &amp; prepares and/or reviews position papers prepared by other departments.</li>
	<li>Attends meetings with other executive officers/departments/contractors/sub-contractors/consultants to discuss legal issues and their implications to the business.</li>
	<li>Prepares and handles confidential documents.</li>
	<li>Supervises the filing and organization of documents of the Division.</li>
	<li>Coordinates with other employees for the submission of supporting documents for legal opinions/position papers.</li>
	<li>Performs other job-related tasks that may be assigned by his/her superior from time to time.</li>
</ul>

Jr. Legal Officer

<ul>
	<li>Oversee the day-to-day operations of a team of nurses who assist 
	their onshore counterparts with administrative case management tasks.</li>
	<li>Accountable for overall performance of nurses according to established standards and business policies</li>
	<li>Plan, direct,supervise and evaluate workflow as well as coordinate work activities to achieve volume expected and meet operational requirements.</li>
	<li>Serve as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution and critical thinking</li>
	<li>Implement clinical policies and procedures in accordance with NCQA, URAC, state and federal standards and mandates</li>
	<li>Assesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing teams</li>
</ul>

PHRN Nurse Assistant Manager | BPO | Cebu

Are you confused about finding the right company?

Cyberbacker offers a variety of job opportunities in various fields and business departments that could be a perfect fit for your skills and qualifications. It is the leading provider of world-class administrative support services from anyone in the world to anyone in the world. Cyberbacker allows you to work from home, free from traffic and spend more time with your family. No dress code required!

Responsibilities: (Part Time or Full Time)

<ul>
	<li>Transcription</li>
	<li>Preparing paperwork</li>
	<li>Scheduling of consultation with clients</li>
	<li>Preparing and emailing weekly reports</li>
	<li>Updating virtual files</li>
	<li>Build ongoing task list</li>
	<li>Oversee administrative tasks</li>
	<li>Admin tasks</li>
</ul>

Kalibrr Job Search

Program and Administrative Assistant IV

BPO Process Trainer

Medical BPO Associate

Legal Officer

Administrative Assistant

Administrative Assistant

Administrative Assistant

Recruiter | BPO Talent Acquisition

BPO Sales Trainer | Cebu

Healthcare BPO Agent | Pasay

Healthcare BPO Professional | Taguig

BPO Process Trainer | Cebu

Jr. Legal Officer

PHRN Nurse Assistant Manager | BPO | Cebu

Cyberbacker: Administrative Assistant