The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Under the supervision of the Program Development Head, the Program and Administrative Assistant IV supports the implementation of programs, as well as provides office support to the day-to-day operations of the Section.

Main Duties and Responsibilities:

I. Program Management Support 

<ul>
	<li>Prepares and maintains the monthly calendar of scheduled programs </li>
	<li>Collates program data such as number of attendees, estimated gross earnings, etc., and submits them to the Program Development Head for review </li>
	<li>Documents program sessions and provides observation notes on class flow, class participation, class conduct, etc. to the Program Development Head and Program Development Officers</li>
	<li>Assists the Program Development Officers and Program Development Assistant in research by conducting desktop research and reviewing of available resources to complete the prescribed report template </li>
</ul>

II. Administrative Support 

<ul>
	<li>Oversees the physical upkeep of the office, and ensures that job orders for various equipment repair and maintenance services are properly coordinated </li>
	<li>Ensures that office supplies and resources are replenished, properly stored, and in good working condition
	<ul>
		<li>Monitors the inventory of office supplies and resources regularly, and coordinates with the Administrative Services Group for requisition </li>
	</ul>
	</li>
	<li>Handles coordination and logistical support requirements for meetings, events, and activities o Prepares materials and sets up the venues for meetings headed/organized by the Section
	<ul>
		<li>Prepares Minutes of the Meeting and submits them to the Program Development Head / Program Development Officers for review </li>
	</ul>
	</li>
</ul>

III. Records Management Support 

<ul>
	<li>Updates database and maintains files and records of correspondences, documents and other materials of the Section in a systematic manner and consistent with the need to protect confidentiality and data privacy.
	<ul>
		<li>Maintains physical and digital copies of Memorandum of Agreement (MOAs), Memorandum of Understanding (MOUs), Partnership Agreements, Accreditations, etc. o Updates the contact information of resource persons, clients, partners, and suppliers, etc.</li>
		<li>Tracks and records the status of the job orders, transmittals, etc. </li>
	</ul>
	</li>
</ul>

IV. Performs other work-related tasks that may be assigned by immediate supervisor and authorized representatives.

Program and Administrative Assistant IV

We are a BPO located in Baguio City catering to Law Firms and Real Estate Companies in the US who have been our partners since 2007.

We specialize in paralegal services that include drafting legal documents, legal research, client interviews, appointment setting, case monitoring and case management.

We also have administrative assistant roles with tasks that include inbound client maintenance calls, outbound service calls, maintenance ticket monitoring, rent roll maintenance and video surveillance review.

We are looking for people who would like to grow our business with us.

Optimum Transsource Inc.

<ul>
	<li>Manage and organize legal documents and files, ensuring everything is easily accessible and up to date.</li>
	<li>Gather and summarize information for attorneys, providing them with the insights they need to build strong cases.</li>
	<li>Draft essential legal documents and maintain clear communication with clients throughout the process.</li>
	<li>Handle scheduling and maintain case files, keeping everything on track and efficiently managed.</li>
	<li>File documents promptly and provide administrative support to attorneys, helping the team stay organized.</li>
	<li>Conduct legal research and assist in drafting documents to support the legal team’s efforts.</li>
</ul>

MS Office

Judgement and Decision Making

Legal Writing

Attention to Detail

Time Management

Reading Comprehension

Monitoring and Evaluation

Paralegal | Legal Assistant

Quezon City is a vast and teeming city with a steadily increasing income and occupation of one-third of Metro Manila’s total land area. It now serves as the Philippines’ government center with the legislature and other important government offices located in its area. All of these are reminiscent of the same noble dream that brought forth the creation of the City.

Quezon City is situated on the northeast portion of Metro Manila. It is bounded on the north by Caloocan City and San Jose del Monte City in Bulacan Province, on the east by San Mateo and Marikina, on the south by Pasig and Mandaluyong, San Juan and Manila, and on the west by Valenzuela, Caloocan, and Manila. Its northeastern and eastern boundaries are defined by the Novaliches Watershed and the Marikina River. With an area of 16,112.58 hectares (based on 1995 GIS graphical plot), it is the largest among the sixteen (16) cities and one (1) municipality in the region and is almost one-fourth the size of Metro Manila.

VISION

The Quezon City Government envisions itself to be a model of effective governance and responsible leadership, working in partnership with the citizenry in building a Quality Community. 

MISSION

To provide quality service which will make Quezon City an ideal community where people live, work and do business in a hospitable, progressive & peaceful environment.

For more information on the application process, kindly visit the link below to learn more.

t.ly/Hpx8



Quezon City Local Government

he Quezon City Youth Development Office pursuant to Ordinance No. SP-2803, series of 2018, was designed to promote the right to quality education at all levels by enhancing and extending the education opportunities and financial assistance to poor but deserving students from indigent families in Quezon City. Also, to strengthen, expand and sustain all the existing services, programs and interventions for the City Youth that will formulate and implement effective programs and services attuned to the issues and concerns of the sector.

Vision

QCYDO envisions a city which is modernized and progressive wherein the interests of the youth have primary importance i the development of the City. A City wherein youth are empowered and educated.

Mission

To help the City government in addressing and minimizing the problem of out-of school youth. QCYDO shall spearhead the promotion and implementation of Quezon City Scholarship Program that will provide better services especially to the deserving students among the economically disadvantaged families.
QCYDO shall pursue youth empowerment through leadership skills training and livelihood programs.
Organize the youth into a broader network in order to promote active participation in governance.

Quezon City Youth Development Office

<ul>
	<li>Provide assistance in reviewing submitted requirements for scholarship grants processing</li>
	<li>Ensure proper filing of office records and documents</li>
	<li>Prepare copies of memorandums, office orders, communications, correspondence and other documents</li>
	<li>Ensure the maintenance and safekeeping of documents, records and properties and correct entries in the log book</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

This test unit measures the ability to type text presented on the computer screen with a minimum speed and accuracy

Unless the objective is to just transfer information to a new format or medium, information needs to get recorded in a timely and accurate manner so that the idea/thought does not get lost. And because most jobs require some amount of computer work, hiring an employee with keyboarding skills makes work more efficient. This test measures the ability to type text with minimum speed and accuracy.

Typing Speed and Accuracy

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Administrative Assistant

Distriphil is a national pharmaceutical distribution company. Although new in the industry, as a company, the men and women behind Distriphil are considered veterans in the pharmaceutical field. Banded together under the banner of Chiongbian Group of Companies, Distriphil aims to be the healthcare industry's leading partner in health and wellness.

Being a pharmaceutical company, we always strive to provide each and every Filipino access to the best yet most affordable medicine that there is to offer. Setting new standards in the healthcare industry is our way of serving. We are committed to giving only the very best for the people most important to us: our patients.

At Distriphil, we place the people we help at the heart of everything we do because they are the reason for being.

Distribution Solutions Phils Inc.

<ul>
	<li>(meetings, events, training, programs and etc)</li>
	<li>Performs and completion of other task/functions as assigned by immediate superior.</li>
</ul>

Others

<ul>
	<li>Facilitation of Flight and Hotel accommodation arrangements.</li>
</ul>

Performs other task / functions as assigned by immediate superior.

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

Activity Management

<ul>
	<li>Manages and coordinates the daily/weekly/monthly appointments, engagements and travels of the group</li>
	<li>Provides the required logistics for meetings, special assignments and travels of the group</li>
	<li>Coordinates schedule of meetings with concerned departments/ divisions or outside entities; and,</li>
	<li>Generates and prepares reports required by the group.</li>
</ul>

Communications

<ul>
	<li>Records &amp; disseminates incoming and outgoing letters and document</li>
	<li>Ensures recording and transmittal of external communication (i.e. outside the Company);</li>
	<li>Photocopies documents and disseminates it to its intended recipients;</li>
</ul>

Prepares the following for the Department:

<ul>
	<li>Routine correspondences and letters as requested;</li>
	<li>Cash advance &amp; expense report;</li>
	<li>Notice of meeting;</li>
	<li>Request for payment;</li>
	<li>Purchase requisition/capital expenditure request; and,</li>
	<li>Keeps confidentiality of oral and written communication heard or read that are sensitive in nature.</li>
</ul>

Records &amp; Office Supplies

<ul>
	<li>Organizes an effective filing system that will enable her to easily retrieve all files, correspondences and documents;</li>
	<li>Maintains an inventory and safekeeping of project supplies</li>
	<li>Monitors and controls office supplies needed by the group.</li>
</ul>

Summary of Work Activities and Responsibilities: 
 
Under the supervision of the Assistant to the Associate Dean for Administrative and Student Services, the Administrative Assistant VI provides secretarial, administrative, and financial support in the day-to-day operations of the Office.

I. Secretarial and Administrative Support

Attends to inquiries and requests from stakeholders and visitors from various communication channels (e.g. face to face, online, phone, office email) and coordinates the flow of information internally and with other offices concerned

Receives and records Office correspondences and communication materials and carries out appropriate actions

Handles coordination and logistical support requirements for meetings, events, and activities

Contributes to efforts in communicating and promoting to various stakeholders vital and up-to-date information, reports, and initiatives pertaining to University strategies, rankings, and accreditations

Serves as a repository of all communication materials of the Office of the Associate Dean for Administrative and Student Services

Collates data and prepares reports pertaining to staff formation, health &amp; wellness, etc. and submits to the Assistant to the Associate Dean for Administrative and Student Services for review and endorsement

Coordinates with the Office of Mission and Identity to update and/or submit reports on MI-related programs

Coordinates with the University Physician’s Office and/or Higher Education Clinic on protocols related to employees and students’ health and wellness

Coordinates with Campus Security and Mobility Office on campus security and safety protocols

Coordinates with Graduate School of Business sub-offices, Finance and Treasurer/Central Accounting Office and Central Purchasing Office on inventory and/or disposal of office equipment and furniture

II. Financial Management Support

Keeps financial records and expense accounts of the Office to ensure that all financial documents are properly accounted for

Works closely with the Assistant to the Associate Dean in preparing the budget proposal of the Graduate School of Business, and provides information in drafting budget reports (e.g. supplies and expenses, new equipment, minor and major improvement, etc.)

Prepares and processes all financial-related documents (e.g. order for checks, reimbursements, liquidation reports, petty cash vouchers, etc.) for approval by the ADASS and submission to the Central Accounting Office

Assists in monitoring collection activities of Graduate School of Business

III. Records Management Support

Updates office database and maintains files and records of correspondences, documents, and other materials for the Office in a systematic manner and consistent with the need to protect confidentiality and data privacy

Maintains pertinent files and records and facilitates disposal of old files and records according to University guidelines

IV. Human Resource Matters Support

Facilitates the routing and submission of HR-related documents to Office of Human Resource Management and Organization Development (e.g. hiring justifications, Terms of References, etc.) and conducts follows throughs as needed

Provides support in filling in of vacancies in the School through:

Provides administrative support in the implementation of the developmental plans for employees under the Graduate School of Business

V. Performs other office-related tasks as may be assigned by immediate supervisor or authorized representative.

Office Assistant for Administrative and Student Services

Under the supervision of the Director of the University Legal and Compliance Office (ULCO), the University Legal Counsel shall be responsible for providing legal and compliance support specifically to the assigned unit (with supplementary support to other units) in order to mitigate legal risks and ensure legal compliance.

Main Duties and Responsibilities:

<ul>
	<li>Governance and Compliance
	<ul>
		<li>Draft and recommend policies, programs, and protocols to manage the legal and compliance risks of the assigned units</li>
		<li>Provide guidance to the University in effecting policy changes in the assigned unit that may impact other units of the University</li>
		<li>Provide input to the Internal Audit and Financial Risk Management Office and to the President on the regulatory and compliance aspects of the assigned unit’s operations</li>
		<li>Evaluate complex and volatile situations with legal implications, and recommend the best option available for the assigned unit /University administration</li>
		<li>Provide accurate and timely legal advice to key administrators of the assigned unit on a variety of legal concerns, including labor and immigration law, administrative proceedings, torts, and damages, education law, corporation law, commercial and construction law, tax and finance law, intellectual property law, and data privacy</li>
	</ul>
	</li>
	<li>Documents drafting and review
	<ul>
		<li>Draft and/or review agreements, contracts, and other legal documents entered into by the University, through the assigned unit, to ensure the University’s legal compliance and protect the University’s rights and interests</li>
		<li>Review external and internal communications of the assigned unit to ensure that information is conveyed in a legally-compliant manner</li>
	</ul>
	</li>
	<li>Legal representation
	<ul>
		<li>Represent the assigned unit in internal and external activities requiring legal representation (e.g., consultations, workshops, conferences, etc.).</li>
	</ul>
	</li>
	<li>Dispute management
	<ul>
		<li>Manage a range of legal disputes involving a variety of internal and external stakeholders</li>
		<li>Review complaints involving acts of misconduct or disciplinary offenses by employees in the assigned unit and provide legal guidance on handling the investigative and disciplinary processes</li>
		<li>Identify critical disputes that have a high potential for litigation and determine the necessity for referral to external counsel in preparation for possible lawsuits</li>
	</ul>
	</li>
	<li>Legal empowerment/Building of a compliance culture
	<ul>
		<li>Initiate programs and activities to promote a corporate culture that maintains the highest possible standards of legal and regulatory compliance</li>
		<li>Design and implement training and information sessions to raise awareness and compliance with laws, other governmental issuances, and University/school policies, rules, and regulations</li>
	</ul>
	</li>
	<li>Administrative functions
	<ul>
		<li>Manage external legal services</li>
		<li>Design and implement a monitoring and evaluation system to ensure quality and cost-efficient services of external counsel with regard to legal matters involving the assigned unit</li>
		<li>Review and monitor the assigned unit’s budgets for engaging services of external legal counsel</li>
		<li>Develop and implement a case/legal intervention management system to document the legal requirements of the assigned unit and ensure responsiveness to the assigned unit’s needs for legal services</li>
	</ul>
	</li>
	<li>Communication
	<ul>
		<li>Represent key administrators of the assigned unit in communicating sensitive, controversial, and complex messages of a legal nature to internal stakeholders, and coordinate the exchange of information on such matters with the assigned unit</li>
		<li>Provide input to the University Marketing and Communication Office on the legal aspects of communications with external stakeholders</li>
	</ul>
	</li>
</ul>

University Legal Counsel

Detail of Prinicpal Accountabilities and Project Deliverables 
I. Secretarial and Administrative Support to the Chair 
● Provides secretarial and administrative support to the Chair in the day-to-day 
operations of the office 
● Manages the schedules, meeting, appointment of the Chair. 
● Handles incoming and outgoing calls, documents of the department 
● Drafts periodic reports for Chair’s review and approval 
● Assists and recommends to the Chair possible improvements in the physical upkeep 
of the Department 
● Facilitates and coordinates for the use facilities and equipment 
● Handles the reservation of classrooms and other facilities of the department 
II. Documentation and Communication 
● Prepares and updates the following documents for Chair’s approval 
o Advance consolidated list for hiring of part-time faculty 
o Advance approval for new faculty 
o Third summer leave 
o Faculty consultation hours 
o Waiver request 
o Leave of absence 
o Change of Concentration 
o Validation and load revision 
o Clearance 
o Appointment Contracts of faculty 
● Assists in processing hiring documents and pre-employment requirements for new 
part-time and full-time faculty 
● Prepares and processes documents for submission to the Office of the Registrar every semester 
o Course offering 
o Dissolved classes 
o Class schedule change 
o Final examination list 
o Letter of request for tagging certain classes 
o Validation of subjects 
o List of students completing Minors 
● Prepares new course proposal for approval and submission to the Office of the 
Associate Dean 
● Assists the Academic Adviser during advisement of undergraduate students and in 
updating ips 
● Manages the Office Facebook and website 
● Disseminates information regarding office/Higher Education events, schedules and 
deadlines 
● Provides logistical support in the departmental events and 
● Responds and handles inquiries on the department programs, course curriculum, 
academic load of students, departments activities/events 
● Receives incoming outgoing calls/memos and routes these according to content 
● Safeguards and keeps confidential matters/documents in the office 
● Generates annual list of students for undergraduate thesis 
● Updates and maintains the database of such thesis for reference purposes 
● Administrative Support for the Students 
o Maintains, updates and monitors students’ files for easy retrieval 
o Assists and reminds the students in their advisements 
o Inputs and updates Student’s Individual Program of Study 
o Prepares and updates the documents for approval of the Chair 
o Reserves venues for the thesis defense of students 
III. Budget and Financial Support Management Support 
● Prepares and processes financial documents for endorsement by the Chair and for 
submission to the Central Accounting Office 
o Order for checks 
o Reimbursement and liquidation request 
o Petty cash voucher 
o Cash advance 
o Requisition form 
o Budget realignment 
● Keeps financial records and expense accounts of the office 
● Monitors office budget and dcb accounts of the Department 
IV. Logistical Support for the Events of the Department 
● Provides logical and secretarial support in various events conducted by the 
department 
● Communicates and coordinates with stake holders and security as regards to 
the logistical requirements of various events and activities 
V. Performs other work-related tasks that may be assigned by supervisor.

Temporary Administrative Assistant

Empire East is a renowned Real Estate developer owned and operated by billionaire Andrew L. Tan. Incorporated under the laws of the Philippines and registered with SEC in 1994, Empire East has had a solid base of successful  credentials that include conceptualization and construction of high-end homes in Metro Manila up until the outskirts of the city.


The Company’s Corporate or Business Profile Empire East Land Holdings, Inc. (the "Company") was incorporated under Philippine law on 15 July 1994. Prior to its incorporation, the Company was a division of Megaworld Corporation (formerly, Megaworld Properties & Holdings, Inc.) and was then known as its Community Housing Division. In 1994, Megaworld Corporation decided to spin off its Community Housing Division into what is now the Company for the purpose of separating its high-end residential and office business from its lower and middle-income housing business.

The Company is presently engaged in the development and marketing of mid-cost housing projects in the form of condominium communities, subdivision lots and house and lot packages, and commercial units to a limited extent. The Company also leases out commercial and industrial properties. Its core products are mid-to high-rise condominium towers within metro manila up to single-detached homes and house-and-lot packages in progressive suburban areas. As of December 2013, Megaworld holds 81.72% of the Company.



Our Vision- To be a brand of home that understands the humanity of its dwellers and crafts a cityscape of lifestyle empowerment.


Our Mission- To build homes with a blueprint that reflects the reality of the all-time wants and needs of aspiring homebuyers, integrated into dynamic communities engineered thru innovative and pioneering lifestyle concepts.


Empire East Land Holdings Inc.

Duties and Responsibilities:

<ul>
	<li>Facilitate the requisition and issuance of supplies.</li>
	<li>Ensure adequate supplies stocked by conducting monthly and annual inventory.</li>
	<li>Prepare Supplies Inventory Report and Utility Dues Report.</li>
	<li>Prepare working permits, gate pass and other documents as instructed.</li>
	<li>Manage the filing system.</li>
	<li>Collate receipts, invoices, tickets etc. </li>
	<li>Compile, upload and encode data</li>
</ul>

General Administrative Assistant

**full jd will be shared to shortlisted candidates

Summary of Work Activities and Responsibilities

The Administrative Assistant IV provides frontline and administrative support to the Office of the Principal.

Main Duties and Responsibilities

I. Administrative Support

<ul>
	<li>Attends to inquiries and requests from stakeholders and visitors from various communication channels (e.g., face-to-face, online, phone, office email) and coordinates the flow of information internally and with other offices concerned</li>
	<li>Schedules one-on-one Kamustahan sessions between Junior High School employees and the Junior High School Principal</li>
	<li>Receives and processes requests for permit to study and subsidies for studies</li>
</ul>

II. Logistical Support for Office and School Activities 

<ul>
	<li>Disseminates information and marketing collaterals about the Office’s and School’s events and activities through the website, email, and/or print channels, and addresses inquiries accordingly</li>
	<li>Prepares materials, equipment, and tokens while ensuring the reservation of venues/conference rooms, catering, and transportation requirements</li>
	<li>Monitors event attendance and prepares detailed reports to track participant turnout and engagement</li>
	<li>Processes financial arrangements with external vendors such as cash advances, reimbursements, liquidation, and payments</li>
</ul>

III. Coordination Support

<ul>
	<li>Coordinates with the Office and University Office of People, Team, and Organization Development Office and Faculty Development Coordinator in implementing development programs for employees
	<ul>
		<li>Provides logistical support in the implementation of the different learning programs/initiatives, as needed</li>
		<li>Processes the requests for ordering and preparing payments/liquidation for the approved budget for employee development (faculty development activities, seminars for support employees, etc.)</li>
	</ul>
	</li>
	<li>Handles coordination within the School in relation to the hiring process for faculty (e.g. scheduling of interviews with the hiring committee, drafting and approval of hiring memos, etc.)</li>
	<li>Prepares and distributes faculty appointment contracts
	<ul style="list-style-type: circle;">
		<li>Coordinates with the Human ResourceUniversitys Operations Shared Services Office on the implementation of additional compensation for faculty with administrative appointments, special assignments, or moderatorships</li>
	</ul>
	</li>
	<li>Coordinates with Human ResourceUniversitys Operations Shared Services Office regarding faculty loading, faculty overload/substitution pay</li>
	<li>Serves as the School’s attendance custodian by consolidating, recording, and sending the signed Daily Time Records of employees to the Human ResourceUniversitys Operations Shared Services Office</li>
	<li>Receives, processes, and forwards employee clearances to Human ResourceUniversitys Operations Shared Services Office</li>
</ul>

IV. Records Management Support

<ul>
	<li>Maintains records of training and seminars attended and ledger of expenses related to training and development of employees</li>
	<li>Prepares documents for the year-end calibration of performance rating of faculty members</li>
	<li>Assists in the preparation, distribution, collation, data gathering, and filing of documents concerning the year-end, mid-year, renewal and non-renewal evaluation of faculty members</li>
	<li>Assists in monitoring the initial rank and promotion of faculty</li>
	<li>Maintains and updates the roster of employees, ensuring accurate and up-to-date information for effective workforce management</li>
</ul>

V. Performs other work-related tasks as may be required by the immediate supervisor and authorized representative

Administrative Assistant | JHS

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture in the Philippines

About the Role: As a Quality Auditing Associate Manager you will perform the following (but not limited to) duties and responsibilities: 

<ul>
	<li>Assess quality issues, conduct root cause analysis, recommend insights, develop improvement plans, and collaborate with operations team to improve quality performance</li>
	<li>Establish quality governance process with Client and operations to ensure effective communication and organization, including change management, tools enhancement and process changes. </li>
	<li>Drive investigation of highly sensitive issues affecting Client, working with different teams to understand why and what happened </li>
	<li>Proactively identify opportunities and coordinate with different functions – operations, training, workforce, and reporting towards quality improvement</li>
	<li>Surface creative workarounds for quality issues where tools are the root cause and a technology solution is not imminent.</li>
	<li>Establish governance with the Training &amp; Policy team to execute requirements from client and internal stakeholders.</li>
</ul>

BPO Quality Audit Associate Manager

Summary of Work Activities and Responsibilities: 
 
Under the supervision of the Assistant to the Associate Dean for Administrative and Student Services, the Administrative Assistant VI provides secretarial, administrative, and financial support in the day-to-day operations of the Office.

I. Secretarial and Administrative Support

<ul>
	<li>Attends to inquiries and requests from stakeholders and visitors from various communication channels (e.g. face to face, online, phone, office email) and coordinates the flow of information internally and with other offices concerned</li>
	<li>Receives and records Office correspondences and communication materials and carries out appropriate actions</li>
	<li>Handles coordination and logistical support requirements for meetings, events, and activities</li>
	<li>Contributes to efforts in communicating and promoting to various stakeholders vital and up-to-date information, reports, and initiatives pertaining to University strategies, rankings, and accreditations</li>
	<li>Serves as a repository of all communication materials of the Office of the Associate Dean for Administrative and Student Services</li>
	<li>Collates data and prepares reports pertaining to staff formation, health &amp; wellness, etc. and submits to the Assistant to the Associate Dean for Administrative and Student Services for review and endorsement</li>
	<li>Coordinates with the Office of Mission and Identity to update and/or submit reports on MI-related programs</li>
	<li>Coordinates with the University Physician’s Office and/or Higher Education Clinic on protocols related to employees and students’ health and wellness</li>
	<li>Coordinates with Campus Security and Mobility Office on campus security and safety protocols</li>
	<li>Coordinates with Graduate School of Business sub-offices, Finance and Treasurer/Central Accounting Office and Central Purchasing Office on inventory and/or disposal of office equipment and furniture</li>
</ul>

II. Financial Management Support

<ul>
	<li>Keeps financial records and expense accounts of the Office to ensure that all financial documents are properly accounted for</li>
	<li>Works closely with the Assistant to the Associate Dean in preparing the budget proposal of the Graduate School of Business, and provides information in drafting budget reports (e.g. supplies and expenses, new equipment, minor and major improvement, etc.)</li>
	<li>Prepares and processes all financial-related documents (e.g. order for checks, reimbursements, liquidation reports, petty cash vouchers, etc.) for approval by the ADASS and submission to the Central Accounting Office</li>
	<li>Assists in monitoring collection activities of Graduate School of Business</li>
</ul>

III. Records Management Support

<ul>
	<li>Updates office database and maintains files and records of correspondences, documents, and other materials for the Office in a systematic manner and consistent with the need to protect confidentiality and data privacy</li>
	<li>Maintains pertinent files and records and facilitates disposal of old files and records according to University guidelines</li>
</ul>

IV. Human Resource Matters Support

<ul>
	<li>Facilitates the routing and submission of HR-related documents to Office of Human Resource Management and Organization Development (e.g. hiring justifications, Terms of References, etc.) and conducts follows throughs as needed</li>
	<li>Provides support in filling in of vacancies in the School through:</li>
	<li>Provides administrative support in the implementation of the developmental plans for employees under the Graduate School of Business</li>
</ul>

V. Performs other office-related tasks as may be assigned by immediate supervisor or authorized representative.

Administrative Assistant VI | Office of the Associate Dean for Administrative and Student Services

Summary of Work Activities and Responsibilities:

Under the supervision of the Assistant to the VP for DITS / IT Governance Head, the Administrative Assistant shall perform clerical and office management tasks in accordance with the OVP DITS mandate and guidelines and University policies and processes such as internal and external communications, finance management, logistical administration and assistance in personnel management.

Main Duties and Responsibilities

Communication 

The Administrative Assistant shall be the main point person for internal and external communications of the office, specifically:

<ul>
	<li>As the first point of contact for the OVP DITS, handles inquiries received through the various communication channels including the dedicated local / mobile numbers and DITS office email.</li>
	<li>As the official custodian of the OVP DITS email account, sends out BlueBoard announcements and other official communications, maintains the filing system of the assigned Google Drive</li>
	<li>Prepares drafts of correspondence</li>
	<li>Disseminates information such as internal memos, office guidelines and event reminders</li>
	<li>Maintains the DITS Cluster page in the University Website</li>
</ul>

Finance Management Support

Assists in the processing, monitoring and reporting of office-related budget and expenses:

<ul>
	<li>Prepares year-end utilization report as reference for budget planning</li>
	<li>Initiates the payment processing by preparing Purchase Requisition (PR) or Request for Payment for supplies, communication, repairs and maintenance, CapEx items, miscellaneous expenses, staff development and others.</li>
	<li>Regularly updates the expense trackers</li>
	<li>Handles the petty cash of the office from request, routing for approval, utilization and liquidation</li>
	<li>Prepares other financial reports and summaries, as needed</li>
</ul>

Office Operations and Clerical Support

As overall coordinator for office operations, provides administrative support for office management functions, specifically:

<ul>
	<li>Prepares logistical requirements for meetings, staff development and other activities of the office and cluster</li>
	<li>Manages office supplies and equipment by maintaining the inventory, filing of requests for office equipment for repair or replacement, initiates job orders for tasks which requires the assistance of CFMO</li>
	<li>Assists in personnel management such as attendance monitoring, tracking of staff development activities and training</li>
	<li>Receives and routes documents for approval and signature of authorized personnel</li>
	<li>Manages the DITS Office and Cluster calendar</li>
	<li>Coordinates with other departments as required</li>
</ul>

Other tasks

<ul>
	<li>May be assigned to coordinate special projects</li>
	<li>May represent the office or cluster in committees for University-wide activities.</li>
</ul>

Performs any other duties as may be required by the position in accordance with the instructions and guidelines of the supervisor and authorized personnel.

Administrative Assistant for Digital Information and Technology Services Office

About the Role: As a Customer Service Analyst (SME) you will perform the following (but not limited to) duties and responsibilities: 

SME for Content Moderation

<ul>
	<li>Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. </li>
	<li>You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.</li>
	<li>Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust &amp; Safety community, provides valuable skills to promote individual and collective well-being. </li>
</ul>

 

SME for Voice Account

<ul>
	<li>Be subject matter expert across all facets of the business.</li>
	<li>Read, understand and analyze client process as per the business rules</li>
	<li>Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.</li>
	<li>Support with QC and Audit mechanism within process to ensure delivery on SLA’s.</li>
	<li>Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent.</li>
	<li>Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls</li>
	<li>Always demonstrate the highest level of customer service.</li>
	<li>Pay close attention to detail and follow through to resolve any outstanding issues.</li>
</ul>

BPO Customer Service Subject Matter Expert

Main Duties and Responsibilities: 
 
I. Frontline and Administrative Support

<ul>
	<li>Attends to inquiries and requests from stakeholders and visitors of both the Ethics Center and the Office of the Student Activities and Formation and the Office of the Dean from various communication channels (e.g., face-to-face, online, phone, office email) and coordinates the flow of information internally and with other offices concerned</li>
	<li>Receives and records office correspondences and communication materials and carries out appropriate actions</li>
	<li>Prepares and files copies of outgoing correspondences and ensures that they are addressed/distributed to intended recipients in a prompt and efficient manner</li>
	<li>Provide support to the Dean’s various projects and initiatives, such as but not limited to, academic affairs, budget, quality assurance, marketing, School events, etc.</li>
</ul>

 
II. Logistical Support for Office Activities

<ul>
	<li>Assists with the logistical support requirements for the trainings, seminars, conferences, retreats, workshops and events headed by the Ethics Center and the Office of Student Activities and Formation
	<ul>
		<li>Disseminates information and marketing collaterals about these programs and activities through the website, email, and/or print channels, and addresses inquiries accordingly</li>
		<li>Prepares materials, equipment, and tokens while ensuring the reservation of venues, catering, and transportation requirements</li>
		<li>Processes financial arrangements with external vendors such as cash advances, reimbursements, liquidation, and payments</li>
	</ul>
	</li>
</ul>

III. Center Management Support

<ul>
	<li>Coordinates and arranges meetings, appointments, and travel arrangements of the</li>
	<li>Executive Director</li>
	<li>Prepares and submit annual year-end report and summary of operations</li>
	<li>Assists in the organization of meeting presentations of the Executive Director</li>
	<li>Draft contracts for Independent Contractors in accordance with legal and</li>
	<li>organizational requirements</li>
	<li>Assists in implementing the Ethics Center's marketing and admission initiatives
	<ul>
		<li>Maintains and updates the student tracking database for accurate and up-to-date records</li>
	</ul>
	</li>
	<li>Handles communication and information dissemination to relevant stakeholders and offices</li>
</ul>

IV. Student Activities and Formation Support

<ul>
	<li>Assists the Director in managing the day-to-day administrative requirements and implementation of the different programs of the Office of the Student Activities and Formation and the Mulat Diwa Foundation
	<ul>
		<li>Drafts various documents and reports (e.g. requests for funding and endowments, Terms of Reference, CHED reports, etc.) and submits them to the Director for review and approval</li>
		<li>Reviews accuracy and completeness of submitted project proposals, collates and submits to the Director for approval</li>
		<li>Ensures the maintenance and proper usage of the Student Council room</li>
	</ul>
	</li>
	<li>Assists the Director in drafting the budget of the Student Council and Mulat Diwa Foundation by providing relevant financial data and completing the necessary documentation
	<ul>
		<li>Monitors expenses of the Office of Student Activities and Formation, Mulat Diwa Foundation and the Student Council Fund vis-à-vis approved budget and keeps records of all financial transaction</li>
	</ul>
	</li>
</ul>

V. Performs other duties as may be assigned by the immediate supervisor, or any 
authorized representative

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