Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

About the Role

 

 

As a Collector (Non Voice), you are responsible for performing collections activities through attending to routers filed in CRM using the bank’s tools and devices and documents all transactions into the collections system. The purpose of this role is to resolve customers’ needs and concerns, collect due amounts and ensure client information in the database is accurate and up to date.

 

 

 

How you'll contribute

 

• Receive router via CRM, adhere to their needs and concerns, and conduct collections actions according to the collections workflow.

• Review client information using the collections system and other resources provided by the department

• Answer client questions and provide support in resolving complaints, concerns and issues.

• Ensure accurate documentation of all transaction information into the collections system.

• Update database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner.

• Recommend adjustments/reversal on accounts through emails and the collections system to clean up the accounts of clients that have fully settled, or to comply with the process where client has availed, in compliance with the collections process.

Collector Non Voice

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
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(e.g,, Globe
Prepaid Load Card)

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
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Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
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•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

USRN with Active License Analyst (Non-voice Account / Fixed Weekends Off)

<ul>
	<li>Evaluate patients' records to determine eligibility to health insurance claims</li>
	<li>Consult with healthcare providers, clinics and physicians on the most effective and economical treatment for the patient</li>
	<li>Ensure documents are complete and sufficient to justify the disbursement of claims to the patient</li>
</ul>

USRN Non voice Nurse Analysts | Pasay

<ul>
	<li>Handle inbound and outbound calls from patients and healthcare providers.</li>
	<li>Analyze and determine eligibility of medical claims.</li>
	<li>Coordinate with providers and specialists in assessing validity of claims.</li>
	<li>Inform patients of the result of validation of claims.</li>
</ul>

Registered Nurses | Non Voice | MOA Pasay

USRN with Active License - Clinical Analyst (Non-Voice Account / Fixed Weekends Off)

<ul>
	<li>Analyse and determine eligibility of medical claims</li>
	<li>Coordinate with providers and specialists in assessing validity of claims</li>
	<li>Inform patients of the result of validation of claims</li>
</ul>

USRN Non voice | Nurse Associate | Alabang

This position is on Fixed weekends off. Work from Arrangement during quarantine.

Remote interview process for all applicants.

<ul>
	<li>Ensure that health care services are administered with quality, cost efficiency, and within compliance.</li>
	<li>Coordinates patient’s discharge planning needs with the healthcare team</li>
	<li>Prevent patient complications during hospital stay and advocate decreased hospital stay when appropriate</li>
	<li>Maintain accurate records of all patient related interactions</li>
</ul>

USRN | Illinois License | Non Voice | Cebu

<ul>
	<li>Process customer reservation or rebooking requests via email and chat system.</li>
	<li>Ensure responses to customer queries are done in prompt and polite manner.</li>
	<li>Provide instructions on payment process.</li>
	<li>Provide accurate and detailed product information and prices to prospective customers.</li>
</ul>

Salary Package: P18,000 to P21,000 plus incentives, HMO, night diffential pay, 13th month pay and other benefits

Non Voice Customer Associates | Travel Account | Antipolo

<ul>
	<li>Handle inbound and outbound calls from patients and healthcare providers</li>
	<li>Analyze and determine eligibility of medical claims</li>
	<li>Coordinate with providers and specialists in assessing validity of claims</li>
	<li>Inform patients of the result of validation of claims</li>
</ul>

USRN US Registered Nurses | Non Hospital | Pasay

<ul>
	<li>Responsible for evaluating and screening potential admissions to the facility.</li>
	<li>Conducts utilization reviews to determine if patients are receiving care appropriate to illness or condition.</li>
	<li>Consults with medical and treatment staff regarding client diagnosis, medical justification, length of treatment, and case documentation.</li>
	<li>Communicate with physicians to ascertain their plans for a timely discharge.</li>
</ul>

<ul>
</ul>

USRN Nurse Associates | Non Mainland License | Pasig

USRN with Active License Analyst (Non-voice Account / Fixed Weekends Off)

<ul>
	<li>
	Perform a variety of concurrent review of patient’s clinical information and retrospective utilization management reviews for efficiency
	</li>
	<li>
	Evaluate the patient’s situation against the hospital policies, insurance company’s standards and the cost of involved treatments
	</li>
	<li>
	Coordinate and communicate with providers, members, or other parties to facilitate optimal care and treatment
	</li>
</ul>

USRN | Non voice | Utilization Review Nurses | Pasay

Company Background

SEO Hacker started out as a website that publishes expert SEO tactics and strategies. Through the years, this website evolved into the SEO and Internet Marketing Services Company it is today. Officially opening its doors for business back in 2010, SEO Hacker caters to many clients in various industries and boasts having specialists and mavens in its digital marketing team. Overall, SEO Hacker aims to provide clients with the best quality services they can offer. 

About Us

SEO Hacker is a knowledge-based internet marketing firm which specializes in Search Engine Optimization (SEO). As a Digital Marketing firm, we not only aim to provide clients with SEO services but also aim to educate them with other facets of digital marketing and SEO - all in the efforts to improve their branding online. 

We aim to offer our services to both small and large scale businesses, helping their websites naturally rank in Google and other search engines. Consequently, we also fortify their online branding. These services include conceptualizing, designing, developing and managing their website, content creation, Search Engine Optimization, online reputation management, search engine marketing, display advertising, and Social Media Marketing. 

Our Vision: To see 500 digitally empowered companies by SEO Hacker experiencing huge growth in their online presence and conversions.

Our Mission: SEO Hacker exists to provide ethical, powerful strategies and execution to EMPOWER companies in generating more revenue in the digital market.

Interested to Make things Happen?
SEO Hacker is all about empowering companies and individual entities to generate more revenue in the digital market. We are Energetic, Motivated and Passionate people who Absolutely Love what we do.
We are on a mission to WIN and make WINNERS and we are looking for other like-minded, high-quality people to join us.
SEO Hacker works with some of the Most Widely Known Companies in the Philippines and Abroad including: SM, TGP, Toyota, Mega Global, Reedley International School, Inspire Leadership Consultancy, Enderun, Mineski, TV5, and the list goes on.

SEO Hacker

Responsible for identifying prospective clients and gaining new accounts. He/she is a confident and adaptable individual that has the necessary abilities to build and maintain client relationships for the sake of the company.

<ul>
	<li>Attending local and international leads from the website.</li>
	<li>Make 30 – 60 calls, SMS, or emails to potential leads.</li>
	<li>Go on tour to meet potential clients.</li>
	<li>Close deals and win new accounts.</li>
	<li>Celebrate whenever a WIN is achieved</li>
</ul>

Business Developer

We are a group of smart and fun creatives with comprehensive expertise in editorial work, design, and video production. Here, we provide contemporary multi-media solutions targeted for forward-thinking, globalized markets. We specialize in digital and IT-related services that aim to produce and develop lasting, effective results that resonate with a global audience.

Brighttank Inc.

Main Job Purpose

Analysis and Solution Definition

<ul>
	<li>Defines and documents customer business functions and processes.</li>
	<li>Drive and challenge business units on their assumptions of how they will successfully execute their plans.</li>
	<li>Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.</li>
	<li>Acts as a liaison between business users and technical team in the analysis, design, configuration, testing and maintenance of applications to ensure optimal operational performance.</li>
	<li>Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users.</li>
	<li>Collaborate with project managers, developers, stakeholders, and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance.</li>
	<li>Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.</li>
</ul>

Technical Documentation

<ul>
	<li>Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver standard artifacts or templates as needed
	<ul>
		<li>Business/Functional Requirements Document,</li>
		<li>Business Impact Analysis, User Stories</li>
		<li>Use Cases, GUI, Screen and Interface designs, User Guides and Walkthrough</li>
	</ul>
	</li>
	<li>Documents
	<ul>
		<li>Provide system documentation on assigned software/applications.</li>
	</ul>
	</li>
	<li>Project Execution
	<ul>
		<li>Assist in enforcement of project deadlines and schedules.</li>
		<li>Assist in the development of project definitions, cost/benefit and risk analysis, work plans, progress reports, and presentations</li>
		<li>Mentor developers for project development task and issues;</li>
		<li>Prepare policies and procedures / incident reports / change request / work-in-progress reports to keep management, users and the team informed of projects issues;</li>
		<li>Facilitate User Acceptance Testing;</li>
		<li>Problems/Issues Analysis and Isolation;</li>
		<li>Training of End Users and creation of end user documentation;</li>
		<li>Monitoring and documentation of all changes</li>
	</ul>
	</li>
</ul>

Business Analysis

Vendor Management

Requirements Analysis

Business Analyst

Simpletrade Ventures/Dropify is the first ever COD dropshipping company in the country.

VISION:

"Our vision is to elevate the quality of lives of Filipino by helping their online businesses be profitable"

MISSION:

"Our mission is to make it easier and competitive for micro sellers to do online business in the Philippines"


Simpletrade Solutions Inc.

Job Summary:

The Business Analyst is responsible for utilizing data analysis to drive improvements in seller performance and operational efficiency. The role supports cross-functional collaboration, process optimization, and demand planning by analyzing seller-related data, creating forecasting models, and identifying process inefficiencies. By developing dashboards and reports, the role conveys key insights to stakeholders, ensuring data-driven decisions. Additionally, the role provides essential support in documenting workflows, updating processes, and participating in company-wide projects.

Focus Area:

<ul>
	<li>Data Analysis</li>
	<li>Process Optimization</li>
	<li>Forecasting and Planning</li>
	<li>Cross-functional collaboration</li>
	<li>Demand Planning</li>
	<li>Process Documentation</li>
</ul>

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

<ul>
	<li>Take part in creating and defending business plans to the executive board;</li>
	<li>Identify key industry partners and spearhead partnerships to leverage SeriousMD solutions;</li>
	<li>Knowledge in marketing, together with the marketing team, you develop brand and identity standards of the company, as well as drive the creation and storyboarding of collaterals;</li>
	<li>Monitor the success of campaigns and promotions through performance reports;</li>
	<li>Provide efforts to increase customer satisfaction after surveying.</li>
</ul>

Organizing and Planning

Relationship Management

Persuasion and Negotiation

Brand Management

Competitor Analysis

Business Development

Planning

Founded in 1987, Questronix Corporation has grown to be one of the largest IT solution provider and systems integrator in the Philippines. We offer best of breed solutions from IT infrastructure to business applications, built on world class technology companies and supported by our certified technical team with proven Filipino expertise and skills available in the country today.

In 1990, Questronix was appointed by IBM as its first business partner for IBM UNIX platform and the company evolved in providing end-to-end solutions that run on IBM technology. After a decade of investment, skills and commitment in working with IBM, Questronix was awarded the Premier Business Partner status, making our company the first Business Partner in the country to be elevated to this exclusive circle.

Our methodology on selecting our technology partners and implementation team for our services ecosystem allows us to deliver consulting-led systems integration focused on open standards, interoperability and proven best practices that result in higher project success rates.

Today, Questronix’s solutions suite include Data Center & IT infrastructure, IT Service Management, Security, Business Continuity, Hybrid Cloud Solutions, Mobility Solutions, Enterprise Resource Planning, Business Analytics, Enterprise Asset Management, Enterprise Content Management, Information and Data Management, Business Process Management and Industry Specific Solutions.

Approaching its 34th year in business, Questronix Corporation continuously strives to improve and evolve coupled by its enduring drive to deliver Filipino excellence and workmanship to its clients. As such, it has earned prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched its name in the IT corporate landscape.

Questronix Corporation

<ul>
	<li>
	Develop regular and adhoc business dashboards, reports, MIS that will help the business, operations and compliance managers monitor their key performance indicators against goals. Visualize, analyze and provide data-driven insights to enable stakeholders to make vital decisions. 
	</li>
	<li>
	Deliver accurate, comprehensive, and timely reports to address control, compliance, or regulatory-related requirements 
	</li>
	<li>
	Regularly generate the list of exceptions to the bank’s internal and external policies and regulations using digital monitoring tools 
	</li>
	<li>
	During internal and external audits, deliver data and reports which are critical in the review of business processes 
	</li>
	<li>
	Find opportunities to automate data and report generation, as well as rationalize existing reports to ensure there is value in all reports generated 
	</li>
	<li>
	Ensure high quality of work and proactively resolve data issues if any 
	</li>
</ul>

USRN with Active License - Clinical Analyst (Non-voice Account / Fixed Weekends Off)

<ul>
	<li>Analyze and determine eligibility of medical claims.</li>
	<li>Review documents for completeness and request any missing documents and information to substantiate the claims.</li>
	<li>Record, analyze, and report data elements that could help improve the quality of care of a patient.</li>
</ul>

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