The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities: 
 
Under the supervision of Department’s Laboratory Manager, faculty member designated as Laboratory Supervisor and Department Chair, the Laboratory Technician I will perform technical and skilled duties in the testing, troubleshooting, repair, and calibration of equipment in the Electronics and Computer Laboratories; maintain/repair computer network, and provide support to the department in ensuring a seamless efficiency in the daily laboratory operations. To be assigned primarily and assist in CTC and Faura Hall laboratories.

Main Duties and Responsibilities

<ul>
	<li>Repair and Maintenance:
	<ul>
		<li>Inspect, repair and maintain lab equipment and facilities</li>
		<li>Identify and resolve equipment malfunctions</li>
		<li>Test electronic units using standard test equipment and analyze results to evaluate performance &amp; determine need for adjustments</li>
		<li>Perform preventive maintenance</li>
		<li>Fabricates products or components using bench lathers, drills or other machine tools</li>
		<li>Provides support on usage of new &amp; existing equipment with regards to installation, upgrade &amp; enhancements, prepares lab requirements of lab classes</li>
		<li>Assists and guides students to assure proper operation and maintenance of equipment and laboratory; distributes parts to students for use in laboratory exercises.</li>
		<li>Provides IT assistance to users, installs necessary softwares, and repairs &amp; maintains IT equipment, plans and schedules software upgrades; tests, debugs, configures and documents software as required to meet user needs.</li>
	</ul>
	</li>
	<li>Security and Logistics:
	<ul>
		<li>Check safety of facilities at Faura Hall and CTC Bldg</li>
		<li>Ensure that lab policies are implemented and followed always</li>
		<li>Arranges all facilities needed in meetings, talks, open house and Merit/DL receptions, lab tours</li>
		<li>Sets up the projector and laptop during classes, meetings and talks</li>
	</ul>
	</li>
	<li>Records Management
	<ul>
		<li>Inventory of materials</li>
		<li>Manage and/or prepare accident/incident report forms in coordination with laboratory manager</li>
		<li>Prepare and/or update status of maintenance and repair, report of lab equipment</li>
		<li>Provide information to Lab Manager on status of lab equipment, repair and maintenance done and other pertinent information related to the facilities</li>
	</ul>
	</li>
	<li>Performs other duties that may be assigned by the ECCE Laboratory Manager, Faculty Lab Coordinator and/or Chair</li>
</ul>

Laboratory Technician

“CHINOY TV” is the only Philippine-based television program that features the Chinese heritage and how it harmonizes with the Filipino culture. We believe that the Chinese aspect, in particular, should be elaborated more than overlooked. Thus, we continue to commit ourselves in fulfilling our mission specifically in:

<ol>
	<li>Promoting and preserving the Chinese culture through our different platforms (TV, Print, Online) and Events.</li>
	<li>Providing inspirations by regularly upholding the work and lives of our remarkable fellows in the Chinese-Filipino community.</li>
	<li>Giving the Chinoy youth different avenues to maximize their talents in various fields of media, entertainment and performing arts.</li>
	<li>Bridging the Chinese and Filipino community.</li>
</ol>

To do these, we have invited young, dynamic Chinoys like athlete-turned-TV personality Gretchen Ho and formerly, Chris Tiu, who are both figures of inspiration to the community, to help us explore lifestyle and other relevant stories of Chinoy entrepreneurs and their businesses, as well as on health and wellness and recent events. From May to July 2016, we have successfully spearheaded the third Mr. and Ms. Chinatown pageant which aims to search for Chinoys who would serve as role models to the youth. We have also consistently led Chinese themed events that highlight the best of Chinese traditional arts and culture for all kinds of audience to learn and appreciate. Chinoy TV airs every Saturday 8pm on ANC

Fil-Chi Media Productions Inc. (Chinoy TV)

<ul>
	<li>Review and update human resource policies and procedures. Conduct research and benchmarking to ensure that policies are relevant.</li>
	<li>Oversee the recruitment and selection based on approved manpower plan and conduct onboarding activities.</li>
	<li>Review and update role descriptions on a regular basis and undertake necessary job/role evaluation.</li>
	<li>Administer employee compensation and benefits. Comply statutory requirements applicable with compensation and benefits. Keep abreast with developments in compensation and benefits and give appropriate recommendations to management for action/s and decision/s.</li>
	<li>Oversee the performance management process (from contracting to evaluation of performance).</li>
	<li>Identify and organize staff activities that will foster teamwork and strong employee engagement. Establish frequent and effective communication and a feed backing system between and among staff and management.</li>
	<li>Report performance/ accomplishments to management. Draw out lessons and insights. Apply learnings to improve HR’s systems, processes and strategies.</li>
	<li>Act as the records custodian for HR, ensuring confidentiality of information. (from filing. retrieval and disposal). Implement necessary risk management measures like redundancy, proper storage and compliance with the Data Privacy Act.</li>
</ul>

HR Assistant

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

MedGrocer

MedGrocer partners with numerous pharma companies and employers to enhance the health of over one million Filipinos annually through our medicine programs, telehealth services, and onsite medical staff.

As a Call Center Agent, you'll handle both inbound and outbound calls, helping patients understand their healthcare benefits and enrolling them in disease management programs. You will also work with cross-functional teams to facilitate a seamless patient experience.

You will be required to meet call quotas in this role.

Key Responsibilities

<ul>
	<li>Outbound Calls:

	<ul>
		<li>Educate patients about their healthcare benefits and inform patients about the disease management program requirements</li>
		<li>Facilitate patient enrollment, appointment scheduling, follow-ups, and reminders</li>
	</ul>
	</li>
	<li>Inbound Calls:
	<ul>
		<li>Address patients’ inquiries via call, SMS, and email</li>
		<li>Work with different teams to follow through on patient requests</li>
		<li>Update patient records accurately</li>
	</ul>
	</li>
</ul>

 
Why MedGrocer? 

<ul>
	<li>Progress: Develop your communication and organizational skills in a dynamic health tech environment</li>
	<li>Purpose: Contribute to improving the lives of millions by providing essential health services</li>
	<li>People: Be part of a supportive and diverse team that values learning and growth</li>
</ul>

Call Center Agent | Makati

MedGrocer partners with numerous pharma companies and employers to enhance the health of over one million Filipinos annually through our medicine programs, telehealth services, and onsite medical staff.

As an Outbound Sales Representative, you'll handle both inbound and outbound calls, helping patients understand their healthcare benefits and enrolling them in disease management programs. You will also work with cross-functional teams to facilitate a seamless patient experience.

You will be required to meet call quotas in this role.

Key Responsibilities

<ul>
	<li>Outbound Calls:

	<ul>
		<li>Educate patients about their healthcare benefits and inform patients about the disease management program requirements</li>
		<li>Facilitate patient enrollment, appointment scheduling, follow-ups, and reminders</li>
	</ul>
	</li>
	<li>Inbound Calls:
	<ul>
		<li>Address patients’ inquiries via call, SMS, and email</li>
		<li>Work with different teams to follow through on patient requests</li>
		<li>Update patient records accurately</li>
	</ul>
	</li>
</ul>

 

Why MedGrocer? 

<ul>
	<li>Progress: Develop your communication and organizational skills in a dynamic health tech environment</li>
	<li>Purpose: Contribute to improving the lives of millions by providing essential health services</li>
	<li>People: Be part of a supportive and diverse team that values learning and growth</li>
</ul>

Outbound Sales Representative | Makati

MedGrocer partners with numerous pharma companies and employers to enhance the health of over one million Filipinos annually through our medicine programs, telehealth services, and onsite medical staff.

As a Telemarketing Agent, you'll handle both inbound and outbound calls, helping patients understand their healthcare benefits and enrolling them in disease management programs. You will also work with cross-functional teams to facilitate a seamless patient experience.

You will be required to meet call quotas in this role.

Key Responsibilities

<ul>
	<li>Outbound Calls:

	<ul>
		<li>Educate patients about their healthcare benefits and inform patients about the disease management program requirements</li>
		<li>Facilitate patient enrollment, appointment scheduling, follow-ups, and reminders</li>
	</ul>
	</li>
	<li>Inbound Calls:
	<ul>
		<li>Address patients’ inquiries via call, SMS, and email</li>
		<li>Work with different teams to follow through on patient requests</li>
		<li>Update patient records accurately</li>
	</ul>
	</li>
</ul>

 
Why MedGrocer? 

<ul>
	<li>Progress: Develop your communication and organizational skills in a dynamic health tech environment</li>
	<li>Purpose: Contribute to improving the lives of millions by providing essential health services</li>
	<li>People: Be part of a supportive and diverse team that values learning and growth</li>
</ul>

Telemarketing Agent | Makati

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups. 
 
The Neurologist is responsible for providing expert mental health and neurological care through consultations, diagnosis, and treatment of various neurological-related conditions. 

 
Key Responsibilities

<ul>
	<li>Conduct detailed medical consultations and neurological exams, including executive check-ups, and annual physicals, tailoring treatment plans to meet each patient’s unique needs </li>
	<li>Respond to emergency neurological cases and provide immediate care</li>
	<li>Collaborate with program leads and other mental health professionals to discuss and debrief cases, applying insights gained to improve patient outcomes </li>
	<li>Ensure that consultations and treatment plans are aligned with MedGrocer’s protocols</li>
</ul>

 
 
Perks and Benefits

<ul>
	<li>Hybrid work set-up</li>
	<li>Flexible Schedule</li>
</ul>

 
Why MedGrocer? 

<ul>
	<li>Progress: To work on projects that involve managing documents and reports while handling a team, which exercises your organization, analytical, and leadership abilities. You will have ownership over your tasks and have the chance to interact with other mental health professionals</li>
	<li>Purpose:To design and implement an impact in the digitally enabled platform to provide holistic mental health care in the form of 24/7 teleconsultations and medical coverage in order to enhance the lives of millions of Filipinos</li>
	<li>People: To collaborate and bond with a group of dynamic and passionate individuals from diverse backgrounds 
	 </li>
</ul>

Neurologist

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

 
The Financial Planner is responsible for delivering customized financial advice and strategies through seminars designed to assist clients in achieving their financial goals.

 
Key Responsibilities

<ul>
	<li>Conduct in-depth assessments of clients' financial situations, goals, and risk tolerance to develop tailored financial advice.</li>
	<li>Create engaging financial planning materials and deliver informative webinars and seminars on relevant topics.</li>
	<li>Provide one-on-one financial counseling sessions to address specific client needs and concerns.</li>
	<li>Stay updated on market trends and regulations to ensure the delivery of accurate and compliant financial advice.</li>
</ul>

 
Perks and Benefits

<ul>
	<li>Flexible work schedule </li>
	<li>Hybrid set-up</li>
	<li>Compensation based on fixed number of engagements </li>
</ul>

 
Why MedGrocer?

<ul>
	<li>Progress: To work with autonomy on engaging and stimulating projects that involve the mental and emotional well-being of our clients. You will have ownership over your tasks and have the chance to interact with other mental health professionals</li>
	<li>Purpose: To design and implement an impact in the digitally enabled platform to provide holistic mental health care in order to enhance the lives of millions of Filipinos</li>
	<li>People: To both work and have fun with a group of dynamic and passionate individuals from diverse backgrounds, from whom you will create bonds with and have the chance to learn from </li>
</ul>

Financial Planner | Makati

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

 
The Management Trainee oversees the daily operations of MedGrocer. They coordinate with different teams in ensuring the best patient experience.

 
Key Responsibilities 

<ul>
	<li>Establish thorough understanding of operational processes and systems relating to customer service or supply chain</li>
	<li>Identify and implement process and system improvements</li>
	<li>Manage day-to-day operations relating to customer service or supply chain</li>
	<li>Manage, train, and provide learning and growth opportunities to the team</li>
	<li>Coordinate with customers and partners</li>
	<li>Address, investigate, and resolve major operational concerns</li>
	<li>Manage databases and monitors key performance indicators</li>
</ul>

 
Perks and Benefits

<ul>
	<li>HMO for employees</li>
	<li>Paid leaves</li>
	<li>Medicine coupons</li>
	<li>Opportunities for promotion and performance bonuses</li>
	<li>13th month pay</li>
</ul>

 
Why MedGrocer?

<ul>
	<li>Progress: To work in a team to ensure the safe and efficient delivery of medicines to our clients. You will have ownership over your work and have a chance to be exposed to various systems and processes that could enhance your skills in the field of pharmacy</li>
	<li>Purpose: To design and implement an impact in the digitally enabled platform to provide holistic patient programs in the form of discounted medicines, replenishments, and doctor consultations in order to enhance the lives of millions of Filipinos</li>
	<li>People: To both work and have fun with a group of dynamic and passionate individuals from diverse backgrounds, from whom you will learn from and create bonds with</li>
</ul>

Management Trainee | Makati

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

The Procurement Officer manages the end-to-end procurement process, overseeing the acquisition of goods and services essential for the company's operations and overall efficiency. 
 
 
Key Responsibilities

<ul>
	<li>Collaborate with departments to identify procurement needs and develop cost-effective strategies</li>
	<li>Source, negotiate, and maintain relationships with suppliers, ensuring compliance with company policies</li>
	<li>Manage procurement processes, including purchase requests, orders, and contract reviews</li>
	<li>Monitor supplier performance and track order status to ensure timely delivery and quality standards</li>
</ul>

 
 
Perks and Benefits

<ul>
	<li>HMO for employees</li>
	<li>Paid leaves</li>
	<li>Medicine coupons</li>
	<li>Opportunities for promotion and performance bonuses</li>
	<li>13th month pay 
	 
	 </li>
</ul>

Why MedGrocer? 

<ul>
	<li>Progress: To work on projects that involve managing documents and reports while handling a team, which would allow you to exercise your organization, analytical, and leadership abilities. You will be able to have ownership over your work and have a chance to be exposed to various tools and skills that could enhance your capabilities in the field of finance</li>
	<li>Purpose: To design and implement an impact in the digitally enabled platform in order to provide holistic and proactive medical interventions through digital platforms that enable medicine-as-a-service to enhance the lives of millions of Filipinos</li>
	<li>People: To both work and have fun with a group of dynamic and passionate individuals from diverse backgrounds, from whom you will learn from and create bonds with</li>
</ul>

Procurement Officer | Makati

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

 
The Finance Management Trainee collaborates with various departments to support financial operations and enhance the overall efficiency of financial processes. 
 
Key Responsibilities 

<ul>
	<li>Establish a thorough understanding of operational processes and systems relating to finance</li>
	<li>Identify and implement process and system improvements</li>
	<li>Manage day-to-day operations relating to finance, accounting, and procurement</li>
	<li>Manage, train, and provide learning and growth opportunities to the team</li>
	<li>Address, investigate, and resolve major operational concerns</li>
	<li>Manage databases and monitor key performance indicators</li>
</ul>

 
Perks and Benefits

<ul>
	<li>HMO for employees</li>
	<li>Paid leaves</li>
	<li>Medicine coupons</li>
	<li>Opportunities for promotion and performance bonuses</li>
	<li>13th month pay</li>
</ul>

 
Why MedGrocer?

 

<ul>
	<li>Progress: To work in a team to ensure the safe and efficient delivery of medicines to our clients. You will have ownership over your work and have a chance to be exposed to various systems and processes that could enhance your skills in the field of healthcare</li>
	<li>Purpose: To design and implement an impact in the digitally enabled platform to provide holistic patient programs in the form of discounted medicines, replenishments, and doctor consultations in order to enhance the lives of millions of Filipinos</li>
	<li>People: To both work and have fun with a group of dynamic and passionate individuals from diverse backgrounds, from whom you will learn from and create bonds with</li>
</ul>

Finance Management Trainee | Makati

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

The Medical Coordinator oversees daily clinic operations, generates recruitment leads, and ensures that the clinic management team works efficiently and effectively.

Key Responsibilities

<ul>
	<li>Oversee day-to-day operations in clinics and maintain open communication with relevant stakeholders to build staffing strategies</li>
	<li>Source full-time and reliever nurses, as well as implement effective recruitment efforts to generate more leads</li>
	<li>Monitor proactively all staff schedules and ensure it meets all clinic requirements</li>
	<li>Collaborate with both the medical staff team as well as the clinic management team to guarantee all recruitment gaps are filled in a timely manner</li>
</ul>

Perks and Benefits

<ul>
	<li>HMO for employees</li>
	<li>Paid leaves</li>
	<li>Medicine coupons</li>
	<li>Opportunities for promotion and performance bonuses</li>
	<li>13th month pay</li>
</ul>

Why MedGrocer?

<ul>
	<li>Progress: To work with autonomy on engaging and stimulating projects that involve the well-being and career progression of medical staff. You will be able to have ownership over your work and have a chance to explore the different facets of HR, aside from recruitment</li>
	<li>Purpose: To design and implement an impact in the digitally enabled platform in order to provide holistic and proactive medical interventions through digital platforms that enable medicine-as-a-service to enhance the lives of millions of Filipinos</li>
	<li>People: To both work and have fun with a group of dynamic and passionate individuals from diverse backgrounds, from whom you will learn from and create bonds with</li>
</ul>

Medical Coordinator | Makati

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

The Medical Officer is responsible for managing the daily operations of healthcare programs, using medical knowledge to ensure good patient care and smooth program performance.

 
Key Responsibilities

<ul>
	<li>Utilize medical expertise to oversee healthcare services, ensuring patient safety</li>
	<li>Address special medical cases and provide advice on difficult situations</li>
	<li>Manage day-to-day tasks such as patient care and record-keeping</li>
	<li>Resolve escalated medical and operational issues</li>
	<li>Lead the Telehealth team, offering guidance and training</li>
	<li>Collaborate with the business and account teams by providing medical knowledge</li>
	<li>Monitor key performance indicators to guarantee quality service and program success</li>
	<li>Conduct patient consultations when needed 
	 
	 </li>
</ul>

Perks and Benefits

<ul>
	<li>HMO for employees</li>
	<li>Paid leaves</li>
	<li>Medicine coupons</li>
	<li>Opportunities for promotion and performance bonuses</li>
	<li>13th month pay</li>
</ul>

 
 
Why MedGrocer?

<ul>
	<li>Progress: To work in a team to ensure the safe and efficient delivery of medicines to our clients. You will have ownership over your work and have a chance to be exposed to various systems and processes that could enhance your skills</li>
	<li>Purpose: To design and implement an impact in the digitally enabled platform to provide holistic patient programs in the form of discounted medicines, replenishments, and doctor consultations in order to enhance the lives of millions of Filipinos</li>
	<li>People: To both work and have fun with a group of dynamic and passionate individuals from diverse backgrounds, from whom you will learn from and create bonds with</li>
</ul>

Medical Officer | Makati

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups. 
 
The Software Engineer leverages programs to drive MedGrocer towards more impactful and effective healthcare services. They collaborate with an agile and innovative team of designers, developers, quality assurance engineers, and project managers. 
 
Key Responsibilities

<ul>
	<li>Translate designs and wireframes into code aligned with user experience requirements</li>
	<li>Implement best practices to ensure performance, code readability, and security</li>
	<li>Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement</li>
	<li>Develop reusable code and libraries for future use</li>
</ul>

Perks and Benefits

<ul>
	<li>HMO for employees</li>
	<li>Paid leaves</li>
	<li>Medicine coupons</li>
	<li>Opportunities for promotion and performance bonuses</li>
	<li>13th month pay</li>
</ul>

Why MedGrocer? 

<ul>
	<li>Progress: To work with autonomy on engaging and stimulating projects that involve innovating current processes and systems to provide a smoother delivery of healthcare services. You will be able to have ownership over your work and have a chance to be exposed to various tools and skills that could enhance your capabilities as a software engineer</li>
	<li>Purpose: To design and implement an impact in the digitally enabled platform in order to provide holistic and proactive medical interventions through digital platforms that enable medicine-as-a-service to enhance the lives of millions of Filipinos</li>
	<li>People: To both work and have fun with a group of dynamic and passionate individuals from diverse backgrounds, from whom you will learn from and create bonds with</li>
</ul>

Software Engineer | Makati

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups. 
 
The Mental Health Counselor facilitates programs to improve the mental health and well-being of clients. 
 
Key Responsibilities

<ul>
	<li>Ensure that consultations and psychotherapy are aligned with MedGrocer’s scheduling system and teleconsultation protocols</li>
	<li>Collaborate with the Mental Health team for client triaging and escalations, and develop holistic mental health interventions for clients</li>
	<li>Coordinate with the Mental Health team and company representatives to align protocols, provide operational reports, and assist in other requests related to the mental health program</li>
	<li>Assess clients’ mental and emotional well-being through wellness check-ins and emergency handling</li>
	<li>Monitor program effectiveness and suggest necessary improvements to further develop current systems</li>
</ul>

 
Perks and Benefits

<ul>
	<li>HMO for employees</li>
	<li>Paid leaves</li>
	<li>Medicine coupons</li>
	<li>Opportunities for promotion and performance bonuses</li>
	<li>13th month pay</li>
</ul>

 
Why MedGrocer?

<ul>
	<li>Progress: To work with autonomy on engaging and stimulating projects that involve the mental and emotional well-being of our clients. You will have ownership over your tasks and have the chance to interact with other mental health professionals</li>
	<li>Purpose: To design and implement an impact in the digitally enabled platform to provide holistic mental health care in the form of 24/7 teleconsultations and medicine coverage in order to enhance the lives of millions of Filipinos</li>
	<li>People: To both work and have fun with a group of dynamic and passionate individuals from diverse backgrounds, from whom you will create bonds with and have the chance to learn from</li>
</ul>

Mental Health Counselor | Makati

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups. 
 
The Customer Experience Officer drives our company's growth by leading the efforts to create exceptional patient interactions, making sure their experience is filled with care and efficiency. 
 
Key Responsibilities

<ul>
	<li>Manage day-to-day operations relating to order processing and customer service</li>
	<li>Handle patient concerns and coordinate with various teams to address patient requests</li>
	<li>Generate and analyze daily, monthly, and ad hoc reports and present to internal and external parties</li>
	<li>Establish relationships with clients</li>
	<li>Manage team escalations and work plans, audit work, and provide learning and growth opportunities</li>
	<li>Collaborate with other MedGrocer teams (e.g. IT) to drive product, system, and process development projects</li>
	<li>Evaluate and design initiatives to improve patient health outcomes and customer experience</li>
	<li>Implement, monitor, and scale proposed initiatives</li>
</ul>

 
Perks and Benefits

<ul>
	<li>HMO for employees</li>
	<li>Paid leaves</li>
	<li>Medicine coupons</li>
	<li>Opportunities for promotion and performance bonuses</li>
	<li>13th month pay</li>
</ul>

 
Why MedGrocer? 

<ul>
	<li>Progress: To handle patient escalations by transforming their concerns into solutions, maintaining adherence to high standards and ensuring patient satisfaction in a fast-paced environment. You will be able to lead the end-to-end transformation of ideas into reality, creating a seamless patient experience</li>
	<li>Purpose: To create and execute a digitally enabled platform that seamlessly integrates onsite medical services with 24/7 teleconsultations, improving the lives of millions of Filipinos through comprehensive care</li>
	<li>People: To both work and have fun with a group of dynamic and passionate individuals from diverse backgrounds, from whom you will create bonds with and have the chance to learn from</li>
</ul>

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