ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

Aces Call Center Jobs Inc.

Work as Technical Support for the world's leading brand of laptop and gadgets.

<ul>
	<li>Handle tickets of customers who have issues with their devices</li>
	<li>Receive and provide technical knowledge and instruction to customers on the use of devices</li>
	<li>Assist customers with troubleshooting of devices and resolved issues in a satisfactory manner</li>
	<li>Handle queries regarding set-up or updating of device's operating system and other applications</li>
</ul>

Technical Support Specialists | Gadgets and Devices | Pasig

<ul>
	<li>Provide answers to clients by:
	<ul>
		<li>Identifying problems.</li>
		<li>Researching answers.</li>
		<li>Guiding client through corrective steps.</li>
	</ul>
	</li>
	<li>Improve client references by writing and maintaining documentation.</li>
	<li>Participate in development of client training programs by:
	<ul>
		<li>Identifying learning issues.</li>
		<li>Recommending instructional language.</li>
	</ul>
	</li>
	<li>Accommodate client disabilities by recommending devices and techniques.</li>
	<li>Avoid legal challenges by monitoring compliance with service agreements.</li>
	<li>Improves system performance by:
	<ul>
		<li>Identifying problems.</li>
		<li>Recommending changes.</li>
	</ul>
	</li>
	<li>Update job knowledge by:
	<ul>
		<li>Participating in educational opportunities.</li>
		<li>Maintaining personal networks.</li>
	</ul>
	</li>
	<li>Accomplish information systems and organization mission by completing related results as needed.</li>
</ul>

Technical Support Associate

ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments.
 
As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence.

Prior to the shutdown of its broadcast operations in 2020, ABS-CBN was the largest television network in the Philippines. As a radio broadcast company, it operated 22 radio stations including anchor radio stations in Mega Manila, DZMM and DWRR, in the AM and FM bands, respectively.
 
The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services. Its offerings are further complemented by subsidiaries focused on other multimedia services such as film production, music recording, telecommunications, and magazine and book publishing.

ABS-CBN Corporation

Provide Information Security Senior Level support and expertise in the following areas but not limited to: 

Governance, Risk and Compliance (GRC), Assist the defensive team in Security Monitoring, Incident Response, Threat Hunting and Intelligence. Gather inputs from Offensive Security team (Vulnerability Management, Penetration Testing and Application Security Review) to enhance risk treatment and policies-and-standards development.

Performs risk assessment and provides recommendations cyber risk treatment strategies. Maintain and update the cyber risk register, monitor risk mitigation activities and reports risk profile of the organization. Update, review and develop information/cyber security policies, standards, guidelines, and procedures, making sure of its relevance and controls are in place for the emerging threat landscape. 

Performs document review including but not limited to third party review, privacy and security assessments, contracts, scope of works ensuring compliance and controls are in place. Plans, execute and measure content protection and information security awareness campaign in alignment to policies, compliance, and regulatory requirement on the organization.

Assist in information security incident response, tracking risk mitigation and control implementation completion. Provides inputs to defensive security team to minimize incidents and gathers input from offensive security team to enhance risk mitigation and control implementation.

Perform other tasks that maybe assigned by CIS head like project management, access control management, compliance-audit review among others.

Responsibilities:

<ul>
	<li>Performs risk assessment of new (projects, engagements, major changes) and existing systems.</li>
	<li>Maintain and update the infosec risk register.</li>
	<li>Reports (and escalate if needed) the risk profile of the organization.</li>
	<li>Update, review and develop information/cyber/content security policies, standards, guidelines, and procedures.</li>
	<li>Performs document review including but not limited to third party review, privacy and security assessments, contracts, scope of works ensuring compliance and controls are in place.</li>
	<li>Plans, execute and measure content protection and information security awareness.</li>
	<li>Reports the content and infosec awareness of the organization.</li>
	<li>Works with other business units like Audit, Fraud Management and Technology Group to ensure policy compliance.</li>
	<li>Act as a point of escalation for L1 Analysts in support of content and information security governance, risk and compliance issues.</li>
	<li>Provide guidance and oversight on incident resolution, containment techniques, remediation, and recovery efforts.</li>
	<li>Review and understand data collected from GRC metrics to recommend improvement initiatives.</li>
	<li>Work with Content and Information Security Head to better security operations and address identified deficiencies.</li>
	<li>Work with content protection team to automate and institutionalize content protection and anti-piracy activities.</li>
	<li>Participate in evaluating, recommending, implementing controls, and troubleshooting security tools.</li>
	<li>Other tasks that may be assigned by the CIS Head.</li>
</ul>

Auditing and Compliance

Risk Management

Information security

Senior Security Analyst | Governance Risk and Compliance

INFOMAX is a wholly owned Filipino company that was incorporated and registered to SEC in February 1998. 
Infomax aims to provide world class solutions in the area of Content Integration and Business Intelligence.  Our goal is to maximize the IT investments of our clients by providing them with high-value solutions that will improve their business processes and increase their revenue stream. 
We aim to be the preferred Partner in their business initiatives.
We enable and empower our employees to render innovative and high quality services to our customers. We will empower our employees with industry skills and product knowledge to become highly respected professionals in their fields.

Infomax Systems Solutions and Services Inc.

We are seeking a highly skilled Senior .NET Developer with experience in VB.NET, Bootstrap, jQuery, SQL, and C#. The ideal candidate will have a strong background in developing and maintaining complex software systems, as well as the ability to work in a fast-paced environment.

Responsibilities:

<ul>
	<li>Design, develop, and maintain software applications using VB.NET, C#, and other Microsoft technologies.</li>
	<li>Work with a team of developers to create and implement new features and functionality.</li>
	<li>Write clean, efficient, and well-documented code.</li>
	<li>Troubleshoot and debug software issues.</li>
	<li>Collaborate with other teams to identify and resolve technical challenges.</li>
	<li>Participate in code reviews and ensure that all code is thoroughly tested and meets quality standards.</li>
	<li>Create and maintain technical documentation.</li>
	<li>Stay up-to-date with the latest technologies and industry trends</li>
</ul>

HTML

Angular.js

jQuery

Bootstrap

Senior .Net Developer

Responsible for driving quality practices on functional projects and implementing test automation strategies, frameworks, and tools. Work closely with cross-functional teams to enhance testing efficiency and deliver high-quality software products.

Responsibilities:

<ul>
	<li>Work closely with Product team and Engineering during solutioning to provide functional insights and review business requirements to polish acceptance criteria</li>
	<li>Generate Test Strategy and Plan that outlines the overall testing objectives, scope, and methods to achieve quality goals for a project</li>
	<li>Monitor Quality Metrics and conduct bug analysis session to improve product quality</li>
	<li>Drive QA effort throughout and until end of each release</li>
	<li>Maintain an updated regression suite both for manual and automated tests</li>
	<li>Identify and analyze issues, bugs, defects, and other problems particularly when problem is recurring; recommends and facilitates solutions to these issues</li>
	<li>Develop and implement test automation strategies, frameworks, and processes to improve testing efficiency and effectiveness.</li>
	<li>Collaborate with development and QA teams to identify test automation opportunities and define automation test plans.</li>
	<li>Design, develop, and maintain automated test scripts, harnesses, and libraries using industry-standard tools and frameworks.</li>
	<li>Drive continuous integration and continuous delivery (CI/CD) practices by integrating automated tests into the build and release pipelines.</li>
</ul>

Quality Assurance Lead | Digital Consumer Tech Division

<ul>
	<li>Provide client support and technical issue resolution via email, phone, chat, and other electronic media</li>
	<li>Creates (opens/stalls/closes) and resolves tickets on customers’ technical issues, concerns, and general inquiries; ensures that every customer interaction is properly documented</li>
	<li>Handles Customers’ concerns and queries regarding any Support-related product FAB’s (features, advantages, and benefits)</li>
</ul>

Technical Support Representative | Pasig

MS Office

IT Online Technical Support Specialist | Gaming Console

Job Summary 
 
The Senior Network Engineer is responsible for the implementation, enhancements, and troubleshooting of ABS-CBN's network infrastructure. The ideal candidate will demonstrate strong technical skills with switching, routing, firewall, and wireless operations. Applicants will be highly motivated, organized, and able to work with distributed teams, while also capable of managing projects independently with minimal supervision. We are seeking a dynamic individual who is a problem solver, creative, has a strong sense of ownership and initiative, collaborates and communicates effectively, and is interested in continually learning new networking technologies in an exciting and challenging environment. 
 

Responsibilities

<ul>
	<li class="text-justify">Contributes to the design, implementation, and ongoing management of the corporate IT network.</li>
	<li class="text-justify">Gathers requirements and design solutions to meet global network infrastructure needs.</li>
	<li class="text-justify">Establishes &amp; maintains foundational network architecture and technical standards.</li>
	<li class="text-justify">Monitors, manages, and maintains network health and integrity.
	<ul>
		<li class="text-justify">Performs on-call duties as a member of the on-call rotation team.</li>
		<li class="text-justify">Triage, troubleshooting and incident management.</li>
	</ul>
	</li>
	<li class="text-justify">Escalation for Reactive operations (service requests and incidents).</li>
	<li class="text-justify">Executes proactive maintenance tasks. </li>
	<li class="text-justify">Handles provisioning of service requests.</li>
	<li class="text-justify">Manages change implementation including hardware/software upgrades, required refresh and post-testing to ensure no unplanned business interruption.</li>
	<li class="text-justify">Manages network projects from initiation to completion.</li>
	<li class="text-justify">Interfaces with the internal security team to design and continuously deliver security-related enhancements.</li>
	<li class="text-justify">Analyzes data and defines network capacity models and performance metrics. Deliver Capacity management reports and resolution plans. </li>
	<li class="text-justify">Identifies, recommends, and implements operational improvements. Develops Operational Materials including Troubleshooting &amp; Maintenance Guides as necessary.</li>
	<li class="text-justify">Develops automated methods to mitigate and remediate network events and minimize operational complexity.</li>
	<li class="text-justify">Assist in the evaluation of new technology solutions, provide perspective to the selection of new technology and adoption of processes.</li>
	<li class="text-justify">Strives towards optimizing the network in every possible way.</li>
</ul>

Senior Network Engineer

<ul>
	<li>Help with the build, test, and delivery of OutSystems solutions</li>
	<li>Comfortable presenting ideas and areas of improvement for processes</li>
	<li>To produce documentation and articulate key ideas in developing new systems</li>
	<li>
	Outsystems Certification is a Plus
	</li>
</ul>

Developer Outsystems Hybrid Work

<ol>
	<li>Performs business requirements gathering from external and internal stakeholders using elicitation techniques and ensures proper documentation of these business requirements</li>
	<li>Reviews, analyzes and evaluates client's requirements to implement system solutions to support the client's requirements</li>
	<li>Translates client requirements into functional requirements in a clear manner that is comprehensible to developers/project team.</li>
	<li>Conducts software design sessions with Solutions Architect and Development to define functionalities of a software for Infomax developed product and services.</li>
	<li>Define project requirements by identifying project milestones, phases and activities and creating a project timeline based on the milestones and activities</li>
	<li>Monitoring of the deliverables and ensuring timely completion of projects.</li>
	<li>Function as a liaison between business users and the technical team.</li>
	<li>Conducts regular checkpoints/meetings with the business users to ensure that issues are appropriately addressed.</li>
	<li>Conducts functional testing of software releases and ensures that it's aligned with the business requirements</li>
	<li>Monitors software problems of Infomax developed products and services from problem reporting to resolution.</li>
	<li>Supports project delivery by working with the Project Team to document and coordinate user acceptance testing and training plans</li>
	<li>Provides the necessary support to ensure that all issues encountered during User Acceptance Test are properly addressed and resolved on a timely manner.</li>
	<li>Manages development of Infomax developed products and services, features and enhancements, as aligned with each product’s roadmap.</li>
	<li>Conducts Risk Assessment with Project team for identifying risks ang mitigating plans for each assigned project.</li>
	<li>Consolidates &amp; Validates Build Packages and Patches, as endorsed by QA, for proper commercial versioning and documentation, and handover to implementation team.</li>
	<li>Formulates pricing strategies in delivering product to the marketplace.</li>
	<li>Researches on new technologies for use in improving usage of the product.</li>
</ol>

Business Analyst  Hybrid Work Set Up

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

The Junior Back-end Developer will report to the Infrastructure Team Lead. He will be trained and will perform the following under the supervision of the DevOps EngineerThe following items will be your job description;

<ul>
	<li>How to automate the entire DevOps pipeline, including application performance monitoring, Continuous integration (CI) and continuous delivery (CD) cycles, infrastructure and configuration management, and other similar activities as approved by the Infrastructure Team Lead.</li>
	<li>Familiarize in DevOps toolset, coding, and scripting.</li>
	<li>Familiarize in code releases and deployments.</li>
	<li>How to connect various application elements, such as libraries, software development kits, and APIs, and integrates other components with the help of coding and scripting as concurred by the Project Team.</li>
	<li>Familiarize in configuration and database management such as MySQL, Mongo</li>
	<li>How to identify and deploy cybersecurity measures by continuously performing vulnerability assessment and risk management.</li>
	<li>Coordinate and communicate within the IT team all improvements relative to the DevOps, particularly new implementation of deployment, testing, and support processes.</li>
	<li>Submit self-evaluation and participate in team’s evaluation every quarter.</li>
	<li>How to manage and maintain the company’s cloud platforms as approved by the Infrastructure Team Lead and as concurred by the Project Team.</li>
</ul>

Junior Back End Developer

At 7Gen, we're looking at corporate functions like communications, HR and corporate planning through the lens of big data and artificial intelligence. We're creating cutting-edge, generative AI software that transforms how businesses operate. If you are eager to make an impact and immerse yourself in the exciting world of AI-driven solutions, you might want to try out for our growing team!

Are you a highly organized, tech-savvy individual with a passion for learning on the job? Do you enjoy collaborating with others and solving complex problems? As a Project Management Associate, you'll be an essential part of our project management team, ensuring the successful execution of our AI software projects. This entry-level position is perfect for someone who is focused, process-oriented, and looking to grow their skills in a dynamic and supportive environment.

Key Responsibilities:

<ul>
	<li>Work alongside project managers and other departments to plan, execute, and close AI software projects, mastering every phase of the project management cycle.</li>
	<li>Foster relationships with various departments, acting as a liaison between the project management team and external partners.</li>
	<li>Utilize information technology tools such as Google Suite, Gantt charts, and spreadsheets to track project progress, manage deadlines, and analyze data.</li>
	<li>Support project managers in evaluating and preparing reports for recommended changes, estimating project costs, and presenting updates to clients.</li>
	<li>Participate in stakeholder meetings, take minutes, and follow up on action items.</li>
	<li>Maintain organized project documentation, such as filing paperwork, managing records, and ensuring materials are easily accessible</li>
</ul>

IT Project Management Associate

<ul>
	<li>Take incoming calls or messages on reported cybersecurity issues</li>
	<li>Gather information from the user to understand the source of the cybersecurity breach and area of vulnerability</li>
	<li>Provide guidance to the customers on how to recover or restore any files</li>
	<li>Guide customers or users on how best to secure their software and security data</li>
	<li>Report the issue for tracking and resolution</li>
</ul>

Technical Support Specialist | Cybersecurity Account | Fort BGC

Position Summary 

Responsible for supporting the architecture and design of high traffic sites compatible with modern browsers. Will be expected to participate in the innovation, evaluation and direct integration of different web applications, back-end and third party systems.

Major Duties and Responsibilities 

<ul>
	<li>Must be able to create web-based solutions that are compatible with different platforms such as modern web browsers, etc.</li>
	<li>Evaluate and implement web solutions and do prototypes.</li>
	<li>Performs end-to-end Systems Integration and Functional Validation of various components.</li>
	<li>Conducts system testing and verification, deployment.</li>
	<li>Ensures close collaboration with all internal and external groups to ensure proper implementation of different Web application solutions.</li>
	<li>Assist in documentation of architecture/design, deployment, operations and troubleshooting.</li>
	<li>Assist in functional validation of various components of the system that are either internally developed or licensed solutions from external vendors.</li>
	<li>Ensures that web application systems are always updated and secured to comply with application security standards such as OWASP, ISO, etc.</li>
	<li>Provides support to other DCT initiatives as needed.</li>
</ul>

Full Stack Developer | Digital Consumer Tech Division

<ul>
	<li>Assist and guide users on installation and to perform fixes over the phone.</li>
	<li>Document calls and their resolutions for future reference.</li>
	<li>Prioritize and schedule technical problem resolution.</li>
	<li>Evaluate system potential by testing compatibility of new programs with existing programs.</li>
	<li>Evaluate expansions or enhancements by studying work load and capacity of computer system.</li>
</ul>

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