artistic service cultural gifts store and community center

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

We are seeking a passionate and experienced Community Manager to join our team. This role is pivotal in building and nurturing communities centered around specific chronic diseases such as diabetes, asthma, etc. The ideal candidate will have a deep understanding of patient needs, the ability to create engaging content, and the strategic foresight to grow the community through partnerships and influencer outreach.

Responsibilities:

1. Build and manage online and offline communities of patients suffering from specific chronic diseases. 
2. Develop and implement community-building strategies that enhance engagement, knowledge sharing, and mutual support among community members. 
3. Craft compelling and relevant content for the community to stimulate conversation and engagement within the communities. 
4. Identify, reach out to, and build relationships with potential partners and influencers who can help grow the community. 
5. Monitor, track, and report on feedback and online reviews, leveraging this information to improve community experiences. 
6. Organize and participate in events to build community and boost the community's brand visibility. 
7. Coordinate with the marketing team to ensure brand consistency and to leverage marketing initiatives for community growth. 
8. Stay updated with digital technology trends to ensure the community remains a user-friendly environment and to leverage new tools for community growth.

 

Qualifications:

1. Proven experience as a community manager or similar role. 
2. Experience in building and growing online communities, preferably in the healthcare sector. 
3. Excellent verbal and written communication skills. 
4. Ability to identify and track relevant community metrics. 
5. Knowledge of online marketing and marketing channels. 
6. Attention to detail, critical-thinker, and problem-solving skills. 
7. Ability to work with diverse groups and build strong relationships. 
8. Familiarity with chronic diseases and patient needs is a plus.

We are looking for a Community Manager who is passionate about making a difference in the lives of patients. If you are a team player, enthusiastic, and a self-starter with a passion for community building, we would like to meet you.

Community Manager

Get Hooked 360 is a Philippines-based digital marketing agency committed to drive businesses forward by making smart and creative campaign ideas come to life.

Our mission is to empower brands to succeed through practical, flexible, and efficient use of digital that transforms brand awareness to brand advocacy.

We offer end-to-end digital marketing tools and solutions to suit business needs. Strategy, creatives, media, community management and technology are developed in-house allowing us to offer our services with better flexibility, competitiveness and customization.

Why Work With Us?

Our strength lies in years of experience in corporate marketing, creative servicing and information technology honing our skills to understand your brand and business objectives and choose the right messaging, digital tools, and channel to strengthen your digital presence and get to your target market.

Be Part Of Our Team

Get Hooked 360 strives to nurture a healthy and supportive work environment where everyone can thrive, enjoy rewarding personal relationships and work according to their abilities.

Redefining the working environment of an agency, we believe that the role of both the management and its employees working together results in not only productive business outcomes but also relationships where the overall wellbeing of everyone is valued and encouraged.

We value malasakit and we have a heart for our customers and our people.

We believe that when we take care of our people, our people naturally takes care of our organization.

We love life within and beyond work.

Get Hooked 360, Inc.

We are working with exciting clients and they need our help to take care of their online community.

<ul>
	<li>You will be dealing directly with our clients’ customers in all social media channels and/or online chat interactions. You will be moderating all user-generated content in line with the our clients’ policies.</li>
	<li>You will also need to respond promptly to customer inquiries. A good handle on resolving customer complaints is your superpower.</li>
	<li>You will be responsible for the delivery of key social media metrics of our clients’ brands and provide insights based on customer feedback and online sentiments towards the brand.</li>
	<li>You will develop effective and enduring customer relationships with our clients’ online community.</li>
	<li>Perform other tasks as maybe assigned from time to time. 
	 </li>
</ul>

Community Engagement Associate

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

We are seeking a creative and detail-oriented Store Planner to join our team. In this role, you will be responsible for creating technical drawings, maintaining bills of material, and ensuring that store designs meet operational and aesthetic requirements. You will collaborate closely with the Store Operations department to ensure that drawings are accurate, error-free, and aligned with the company’s objectives.

What you will do:

<ol>
	<li>Produce accurate and detailed technical drawings as instructed by the immediate supervisor.</li>
	<li>Generate drawings and bills of material based on sketches, existing drawings, electronic images, and verbal or written descriptions.</li>
	<li>Work closely with the Store Operations team to ensure that the drawings convey the correct information and meet all project requirements.</li>
	<li>Utilize available drafting resources to efficiently complete assigned tasks.</li>
	<li>Maintain an organized archive of all approved products and store drawings for future reference.</li>
</ol>

Store Planner

Healthy Options is the first and largest all-natural and organic products retailer in the Philippines,
specializing in premium and natural food and health products.

Established in 1995, we have grown to expand our organization, creating three other equally passion-driven brands: Bow and Wow, our niche market for cats and dogs; Wine Story, a fine and rare wine retailer; and Planet Grapes, an upscale wine shop and restaurant that caters to the new generation of wine lovers.

We’re looking for the best talent who can help take our business to the next level, all while having fun and helping the world at the same time. If you believe you have what it takes, feel free to browse through the different job openings we have and see where you can fit in!

Healthy Options, Corp.

Join us to continue and expand the contribution Healthy Options is making to society.

<ul>
	<li>Provide superior customer service by understanding customers' health conditions and requirements.</li>
	<li>Answer queries and provide complete and accurate product information and benefits carried by the company.</li>
	<li>Generate sales and assist in retail operations management.</li>
	<li>Perform other administrative tasks that may be assigned by the Store Executive.</li>
	<li>Participate in all improvement and engagement programs and initiatives implemented in the store.</li>
</ul>

 

Why Join Us?

In return, we will teach and prepare you to manage your own business. How soon you achieve this is entirely up to you. From cashiering to merchandising, from planning to operations, from brand management to people management, you will learn all the skills and secrets of how to be your own boss in a retail environment. Moreover, you will receive above average starting salary and benefits including medical and life insurance after a successful probationary period.

<ul>
	<li>Be part of Asia’s largest all-natural product retailer for more than 30 years!</li>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our Leadership Development Program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Relationship Management

Customer Service

Speaking

Rapport Building

Selling

Store Pharmacist

Healthy Options opens up an unimagined array of gustatory emotions to lift your mood and awaken your senses.

Freshly baked by hand every day, our artesan and gluten-free breads, and pastries combine pleasure and good healthy balance, made from natural ingredients selected for their qualities in nutrition and flavor.

As a service associate for Baking Therapy, you will assist in day-to-day operations by assisting and interacting with customers, packing and preparing their orders, and maintaining highest quality standards.

Why Join Us?

<ul>
	<li>Be part of Asia’s largest all-natural product retailer for 26 years!</li>
	<li>Enjoy our beautiful and employee –friendly stores/office/</li>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Conflict Resolution

Problem Sensitivity

Kitchen Appliance, Equipment, Machine and Operation

Baking

Food and Beverage Service Associate

Healthy Options opens up an unimagined array of gustatory emotions to lift your mood and awaken your senses.

Freshly baked by hand every day, our artesan and gluten-free breads, and pastries combine pleasure and good healthy balance, made from natural ingredients selected for their qualities in nutrition and flavor.

As a service associate for Baking Therapy, you will assist in day-to-day operations by assisting and interacting with customers, packing and preparing their orders, and maintaining highest quality standards.

Why Join Us?

<ul>
	<li>Be part of Asia’s largest all-natural product retailer for 26 years!</li>
	<li>Enjoy our beautiful and employee –friendly stores/office, with cute office pets in our HQ.</li>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Equipment Maintenance

Communication Skills

Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

About the Role

As a Better Banking Specialist, you are responsible for delivering the Bank’s service proposition by providing quality customer management and service through various robust and efficient channels of the Contact Center Inbound/Outbound Calls, Email, Chat, Social Media with 24x7 support. You will handle service-related queries of clients that may involve credit card inquiries, billing, disputes and other bank products.

 

 

How you'll contribute

 

<ul>
	<li>Receive inbound or conduct outbound calls to support and manage client inquiries, and requests, and address concerns.</li>
	<li>Provide Support to a wide range of product lines: CASA, Loans, Transaction banking (Digibanker), Security Bank Online, Credit cards and all other products supported by the contact center.</li>
	<li>Answer/accomplish emails and/or other correspondences where required</li>
	<li>Conduct cross or upsell of various bank products based required portfolio sales delivery</li>
	<li>Escalate complaints or complex cases timely; Assign or endorse to appropriate Support units/functions; Case Management and resolution.</li>
</ul>

Contact Center Specialist

The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

*full job description will be sent to shorlisted candidates

Summary of Work Activities and Responsibilities:

The Program and Administrative Officer II performs functions in support of the Office of the Director’s mandates. The position assists in managing the projects of the Director, facilitating opportunities for partnerships, monitoring the capability development of the CCE team, and overseeing the recruitment strategies of the Center.

Main Duties and Responsibilities:

I. Project Management Support

<ul>
	<li>Provides support to the Director for new program initiatives and projects.
	<ul>
		<li>Attends client calls and/or business development meetings, upon the instruction of the Director.</li>
		<li>Keeps abreast of industry trends and practices that might affect the prospective project, and provides feedback to the Director on how to anticipate and manage its possible impact.</li>
		<li>Prepares the necessary materials, infographics, and presentation kits.</li>
		<li>Assists in facilitating opportunities to network, managing and maintaining client relationships and partnerships.</li>
		<li>Documents all meetings, proceedings, events, projects and activities of the Director, taking crucial notes of pertinent information relevant to the success of the projects.</li>
	</ul>
	</li>
	<li>Tracks the different projects of the Director.
	<ul>
		<li>Records pertinent and assigned data in the Office database, ensuring the timely updating of records, and recommends strategies on how to improve the seamless capture of data.</li>
	</ul>
	</li>
</ul>

II. Administrative Support

<ul>
	<li>Monitors the schedules and appointments of Director in relation to external clients and partners, and programs conducted outside the campus.</li>
	<li>Coordinates closely with the University Marketing and Communications Office, and CCE’s Marketing team in creating communication campaigns, ensuring compliance with University directives, protocols, and branding guidelines related to communication.</li>
	<li>Maintains records of learning development needs and program attendance of CCE employees.</li>
	<li>Ensures that all documents and contracts for approval are adequately supported and properly conceptualized.</li>
</ul>

III. Internal Recruitment and Internship Program Management

<ul>
	<li>Oversees employee recruitment strategies of the Center, in consultation with the HR Cluster.</li>
	<li>Manages the internship program for the Center as part of its recruitment strategy.
	<ul>
		<li>Keeps track of CHED regulations in relation to internship program.</li>
		<li>Identifies possible internship opportunities by coordinating and cultivating relationships with various academic departments in the University, and with other schools.</li>
		<li>Prepares Memorandum of Agreement (MOAs) and other internship/ partnership agreements, and facilitates the routing for necessary approvals in coordination with the University Legal and Compliance Office (ULCO) and University Data Protection Office (UDPO).</li>
	</ul>
	</li>
	<li>Serves as a liaison between the students and the academic departments in addressing inquiries and/other concerns about the internship program.
	<ul>
		<li>Gathers feedback from the interns and the internal stakeholders regarding the run/course of the internship program to continuously monitor that objectives and agreements are attained.</li>
	</ul>
	</li>
</ul>

IV. Performs other duties as may be assigned by the immediate supervisor, or any authorized representative.

Program and Administrative Officer II | Center for Continuing Education

Full JD to be sent to shortlist.

Main Duties and Responsibilities: 
 
I. Frontline and Administrative Support

Attends to inquiries and requests from stakeholders and visitors of both the Ethics Center and the Office of the Student Activities and Formation and the Office of the Dean from various communication channels (e.g., face-to-face, online, phone, office email) and coordinates the flow of information internally and with other offices concerned

Receives and records office correspondences and communication materials and carries out appropriate actions

Prepares and files copies of outgoing correspondences and ensures that they are addressed/distributed to intended recipients in a prompt and efficient manner

Provide support to the Dean’s various projects and initiatives, such as but not limited to, academic affairs, budget, quality assurance, marketing, School events, etc.

 
II. Logistical Support for Office Activities

Assists with the logistical support requirements for the trainings, seminars, conferences, retreats, workshops and events headed by the Ethics Center and the Office of Student Activities and Formation

Disseminates information and marketing collaterals about these programs and activities through the website, email, and/or print channels, and addresses inquiries accordingly

Prepares materials, equipment, and tokens while ensuring the reservation of venues, catering, and transportation requirements

Processes financial arrangements with external vendors such as cash advances, reimbursements, liquidation, and payments

III. Center Management Support

Coordinates and arranges meetings, appointments, and travel arrangements of the

Executive Director

Prepares and submit annual year-end report and summary of operations

Assists in the organization of meeting presentations of the Executive Director

Draft contracts for Independent Contractors in accordance with legal and

organizational requirements

Assists in implementing the Ethics Center's marketing and admission initiatives

Maintains and updates the student tracking database for accurate and up-to-date records

Handles communication and information dissemination to relevant stakeholders and offices

IV. Student Activities and Formation Support

Assists the Director in managing the day-to-day administrative requirements and implementation of the different programs of the Office of the Student Activities and Formation and the Mulat Diwa Foundation

Drafts various documents and reports (e.g. requests for funding and endowments, Terms of Reference, CHED reports, etc.) and submits them to the Director for review and approval

Reviews accuracy and completeness of submitted project proposals, collates and submits to the Director for approval

Ensures the maintenance and proper usage of the Student Council room

Assists the Director in drafting the budget of the Student Council and Mulat Diwa Foundation by providing relevant financial data and completing the necessary documentation

Monitors expenses of the Office of Student Activities and Formation, Mulat Diwa Foundation and the Student Council Fund vis-à-vis approved budget and keeps records of all financial transaction

V. Performs other duties as may be assigned by the immediate supervisor, or any 
authorized representative

Administrative Assistant for Student Activities & Formation and the Ethics Center

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

MedGrocer

MedGrocer partners with numerous pharma companies and employers to enhance the health of over one million Filipinos annually through our medicine programs, telehealth services, and onsite medical staff.

As a Call Center Agent, you'll handle both inbound and outbound calls, helping patients understand their healthcare benefits and enrolling them in disease management programs. You will also work with cross-functional teams to facilitate a seamless patient experience.

You will be required to meet call quotas in this role. 
 

Key Responsibilities

<ul>
	<li>Outbound Calls:

	<ul>
		<li>Educate patients about their healthcare benefits and inform patients about the disease management program requirements</li>
		<li>Facilitate patient enrollment, appointment scheduling, follow-ups, and reminders</li>
	</ul>
	</li>
	<li>Inbound Calls:
	<ul>
		<li>Address patients’ inquiries via call, SMS, and email</li>
		<li>Work with different teams to follow through on patient requests</li>
		<li>Update patient records accurately</li>
	</ul>
	</li>
</ul>

 
Why MedGrocer? 

<ul>
	<li>Progress: Develop your communication and organizational skills in a dynamic health tech environment</li>
	<li>Purpose: Contribute to improving the lives of millions by providing essential health services</li>
	<li>People: Be part of a supportive and diverse team that values learning and growth</li>
</ul>

Call Center Agent | Makati

Autohub GROUP is a synergy of automotive dealerships, distributorships and car service companies composed of Ford, Nissan, Hyundai, Mazda, Foton, Changan, Ssangyong, Geely, MINI, Rolls Royce, Lotus, Pagani, Vespa, and Triumph. It also sets up the Autohub Institute of Technology which caters to Automotive Servicing NCI and NCII. Renthub for car rentals, Nexthub for car repair services, Painthub for automotive body and paint, ACCS and VKool for car parts and accessories. 

Autohub Group of Companies, Inc. is a registered business under the Securities and Exchange Commission on July 19, 2007, with its corporate office at Block 15, Ford Global City Building, Rizal Drive, Bonifacio Global City, Taguig. Its primary function is to manage the different dealerships/brands indicated above. It is headed by its President and Dealer Principal, Mr. Willy Q. Tee Ten. 

Autohub is your One-Stop-Auto Shop! Its product range consists of high-end to entry level vehicles (i.e. passenger cars, SUV’s, pick-ups, 4-6 wheeler cab and chassis trucks and motorcycles), genuine and aftermarket parts and accessories, and car care products.  

Autohub is equipped with the world’s finest machines, as well as highly trained, qualified sales and service personnel, to provide its clientele with all their vehicle requirement’s needs while maintaining excellent customer satisfaction through efficient and quality customer oriented programs and the centralization of its group sales and service activities.

VISION – to be the preferred Automotive Group for innovative solutions, quality products and reliable services.

MISSION – to provide comprehensive automotive products and services through synergy that would ensure complete customer satisfaction and best interest of all stakeholders.


Autohub Group of Companies, Inc.

Job Description

<ul>
	<li>Providing customer services in the Body Repair and Painting through liaising between the customer and the workshop</li>
	<li>Monitoring the progress of vehicles being serviced, giving technical advice on maintenance and repair needs</li>
	<li>To ensuring that all vehicles leaving the workshop are of the highest quality in order to deliver complete customer satisfaction.</li>
	<li>Proper and timely compliance with service reception procedural, documentation and reportorial requirements as prescribed by Company, Plant/Manufacturer and/or government regulatory bodies.</li>
</ul>

MS Office

Technical Skills

Data Encoding / Data Entry

Service Advisor

As a Service Officer, you will assist the Relationship Manager (RM) in overall account management of its day-to-day transactions such as loan availment, interest payments, and loan documentation, through coordination with Operating Units of the Bank (Credit, Trust, Treasury, International Banking Services Division, Operations &amp; Branch Banking) to achieve efficient and timely implementation of loan facilities. You will help in assessing account handling and early detection of problematic accounts.

<ul>
	<li>Provides timely and relevant information and issues to clients through effective communication to immediately address concerns that may affect the availability of their loan facilities</li>
	<li>Helps in assessing and evaluating accounts through monitoring payments and handling of clients to detect and identify possible problematic accounts</li>
	<li>Prepares and manages accounts with a credit line of P20.00MM and below through preparing short credit proposals and availment sheets to meet customer needs while developing and maintaining productive relationships</li>
	<li>Prepares availment and instruction sheets based on the Bank's format to ensure all accounts are in the current status</li>
	<li>Monitors documentary deficiencies of all accounts using the CDC monitoring tool in E-Source to ensure all lines are updated and are always available to clients</li>
	<li>Updates the RMs regarding the status of accounts through effective communication to ensure overall proper account management</li>
	<li>Organizes all loan documents through the proper filing of credit folders to ensure completeness of loan documentation</li>
</ul>

Service Officer

WHO ARE WE?

Maxima is a company with a 35-year history providing customers with quality heavy and industrial equipment to support their needs. We're a subsidiary of Marubeni Corporation, a global Fortune 500 company. We're the sole distributor of Komatsu Construction and Mining Equipment, as well as Bomag Compaction machines.

WHAT CAN I EXPECT?

At Maxima, our people are the heart of our business. With over 800 employees, we aspire to give you career opportunities and job security where you can pursue new ideas and take action to build your future. You’ll be part of a team working together to achieve value-driven and innovative services where you can play a vital role in achieving growth and excellence.

You can expect a conducive working environment, various learning opportunities, competitive compensation and benefits package, fun and dynamic activities and depending on your role, opportunities to work abroad. 

WHAT ARE WE LOOKING FOR?

You will be part of a professional and passionate team who are working together to achieve value-innovative services and can play a vital role in achieving growth and excellence.


Maxima Machineries Incorporated

About the role:

Jr. Service Associate in Maxima plays an important role in ensuring that all requests related to service assistance and customer care tickets are prepared and completed. In this role, initial assignment will include the following:

<ul>
	<li>Validate requests and create service job orders</li>
	<li>Process Service documents needed to execute and close service job orders</li>
	<li>Endorse service job orders to service advisors</li>
</ul>

Clerical Skills

Attention to Detail

Time Management

Critical Thinking

Jr. Service Associate

Distriphil is a national pharmaceutical distribution company. Although new in the industry, as a company, the men and women behind Distriphil are considered veterans in the pharmaceutical field. Banded together under the banner of Chiongbian Group of Companies, Distriphil aims to be the healthcare industry's leading partner in health and wellness.

Being a pharmaceutical company, we always strive to provide each and every Filipino access to the best yet most affordable medicine that there is to offer. Setting new standards in the healthcare industry is our way of serving. We are committed to giving only the very best for the people most important to us: our patients.

At Distriphil, we place the people we help at the heart of everything we do because they are the reason for being.

Distribution Solutions Phils Inc.

<ul>
	<li>Responsible for order processing of Sales Orders and Purchase Orders.</li>
	<li>Check and receive all sales orders for completeness of data necessary for fast and accurate encoding of orders, picking and delivery to customers.</li>
	<li>Encodes data and orders in the system diligently and accurately for database building.</li>
	<li>Responsible for seeking approvals for orders and for providing necessary documents promptly for fast processing of deliveries.</li>
	<li>Follow up customers on payments and collection of such payments.</li>
	<li>Attends to / answers customers’ various inquiries on the status of their orders, accounts and deliveries as well as complaints.</li>
	<li>Responsible for monitoring Reports – Sales order monitoring, SI filing, Initial stocks monitoring, complaints monitoring, inventory, etc.</li>
	<li>Inter-departmental coordination regarding operational concerns. Coordinates closely with warehouse for delivery schedules, special instructions from customers and others.</li>
	<li>Confirmation and verification of returned invoices and reasons for rejections.</li>
	<li>Accounts Receivable collections. Follow-up and schedule collection of outstanding ARs.</li>
	<li>Follow established policies and procedures especially established timelines, cut-offs and lead times.</li>
	<li>Performs other duties that may be assigned by immediate superior from time to time.</li>
</ul>

Customer Service Representative

The Service Desk Officer manages the IT support system and handles the first line troubleshooting of concerns raised by the different business units.

The Service Desk Officer are shared between the Business Systems and the Technical services group and will be reporting to both team managers.

Essential Duties and Responsibilities

<ul>
	<li>User support</li>
	<li>Provides continuous first-line support to users of computer applications.</li>
	<li>Escalates the issues to the corresponding Bus. Systems Analyst and Technical Team or further checking as needed</li>
	<li>Coordinates other technical issues directly with service providers for second-line support.</li>
	<li>Monitors scheduled jobs and system and site availability</li>
	<li>Manages the manual/automated ticketing system and ensures that all concerns are addressed/answered based on the defined response times</li>
</ul>

Why Join Us?

<ul>
	<li>Be part of Asia’s largest all-natural product retailer for 25 years!</li>
	<li>Enjoy our beautiful and employee –friendly stores/office, with cute office pets in our HQ.</li>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Kalibrr Job Search