Distriphil is a national pharmaceutical distribution company. Although new in the industry, as a company, the men and women behind Distriphil are considered veterans in the pharmaceutical field. Banded together under the banner of Chiongbian Group of Companies, Distriphil aims to be the healthcare industry's leading partner in health and wellness.

Being a pharmaceutical company, we always strive to provide each and every Filipino access to the best yet most affordable medicine that there is to offer. Setting new standards in the healthcare industry is our way of serving. We are committed to giving only the very best for the people most important to us: our patients.

At Distriphil, we place the people we help at the heart of everything we do because they are the reason for being.

Distribution Solutions Phils Inc.

<ul>
	<li>Responsible for order processing of Sales Orders and Purchase Orders.</li>
	<li>Check and receive all sales orders for completeness of data necessary for fast and accurate encoding of orders, picking and delivery to customers.</li>
	<li>Encodes data and orders in the system diligently and accurately for database building.</li>
	<li>Responsible for seeking approvals for orders and for providing necessary documents promptly for fast processing of deliveries.</li>
	<li>Follow up customers on payments and collection of such payments.</li>
	<li>Attends to / answers customers’ various inquiries on the status of their orders, accounts and deliveries as well as complaints.</li>
	<li>Responsible for monitoring Reports – Sales order monitoring, SI filing, Initial stocks monitoring, complaints monitoring, inventory, etc.</li>
	<li>Inter-departmental coordination regarding operational concerns. Coordinates closely with warehouse for delivery schedules, special instructions from customers and others.</li>
	<li>Confirmation and verification of returned invoices and reasons for rejections.</li>
	<li>Accounts Receivable collections. Follow-up and schedule collection of outstanding ARs.</li>
	<li>Follow established policies and procedures especially established timelines, cut-offs and lead times.</li>
	<li>Performs other duties that may be assigned by immediate superior from time to time.</li>
</ul>

Customer Service Representative

We are a telehealth platform that lets patients get prescribed generic medication via telemedicine online. We connect patients to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient. Our platform offers products and services available across 47 states in the USA. Our mission is to make it easier for all Americans to access affordable care and treatment for conditions that impact their daily lives.



Quantified Commerce

Remote position

Virtual training and work from home (remote)!

Competitive Incentives

How will this role have an impact?

<ul>
	<li>As part of the Quantified Commerce healthcare customer success team, you will interact with patients and resolve any billing and customer service related issues that they might have.</li>
	<li>This role will report to a customer success manager.</li>
</ul>

What will you do?

<ul>
	<li>Receive inbound customer calls &amp; chat requests from patients with questions and concerns that they might have regarding the service.</li>
	<li>Present a positive and professional face to clients, health plan members, and workforce</li>
	<li>Adhere to assigned shift times and maintain daily productivity requirements.</li>
	<li>Seek to support requested overtime to meet unexpected high-volume requirements.</li>
	<li>Escalate member complaints immediately if any to the customer success manager.</li>
	<li>Follow departmental procedures when communicating with patients.</li>
	<li>Respond well to coaching and supervision.</li>
	<li>Act as a subject matter expert for peer side-by-side coaching. Assist with training fellow employees, as needed.</li>
	<li>Be responsible for the security and privacy of any and all protected health information that may be accessed during normal work activities.</li>
</ul>

Copy of Copy of Customer Service Representative | Work From Home

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture in the Philippines

<h3>Apply now and receive 40,000 Hiring Bonus* once you get hired!</h3>

1-Day onsite processing is available for this role. Visit our Career Hub evey Monday-Fridat (except Holidays), 9AM-6PM.

 

About the Role: As a Customer Service Representative, you will be performing the following tasks on a daily:

<ul>
	<li>You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.</li>
	<li>You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.</li>
	<li>You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.</li>
	<li>You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope.</li>
</ul>

Customer Service Associate

We offer offshoring services to Australian businesses, using only the best talent in the Philippines that will allow companies to achieve short & long term goals by taking away daily tasks that will in turn allow them to focus on their core competencies.

Womasol Inc.

<ul>
	<li>Support our medical team and patient support staff to deliver timely and accurate information to both patient and referring medical professionals</li>
	<li>Liaise with various pathology laboratories and pharmacies </li>
	<li>Coordinate and manage a wide range of documentation needs including receipts, prescriptions, test results, referrals, letters, and other administrative forms with internal staff, pathology labs, and pharmacies </li>
	<li>Calendar Management </li>
</ul>

Administration & Customer Service Support

Rustan Marketing Corporation or RMK is one of the several companies under the Rustan Group of Companies. It was established in 1964 and is now a leading nationwide wholesale distributor of various international prestige brands. With a network of more than 700 wholesale and retail outlets in key cities and trading centers nationwide, Rustan Marketing Corporation has well established itself as a fully-integrated distribution service company with multi-distribution channels that include department stores, major supermarkets, drugstore chains, convenience stores, wholesalers and sub-distributors.

Rustan Marketing Corporation

The Customer Service Chat Support engages with customers, providing top-notch assistance, resolving issues, managing orders, and ensuring a smooth customer experience in our ecommerce platforms. Responsible for assisting customers with their online platform needs, queries, concerns.

Customer Service Chat Support Non Voice

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level). 

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies. 
	 </li>
</ul>

VIP Web Consultant | Customer Service | Remote

UTAK POS (www.utak.ph) is one of Asia's leading Cloud POS + Inventory Management Fintech Start-ups, helping business owners manage their real-time sales, inventory, employee attendance, and much more, and all you need is a tablet and subscription! We even provide a FREE e-commerce platform, so they can take your business online and get your own website to start accepting orders and payments!

We're also an award-winning, proudly Filipino Fintech Start-up built from scratch in Manila to support MSMEs (Micro, Small, and Medium Enterprises) with affordable technology solutions like cloud-based POS (point of- ale) inventory, time attendance, and e-commerce software on an iPad/Tablet or phone. Our social mission and advocacy is to help local businesses grow, so they can create more jobs, which reduces poverty and supports the local economy.

We serve thousands of clients across the Philippines in industries as diverse as cafes, restaurants, food kiosks, franchises, milk tea stores, retail, services, pharmacies, spas, groceries, and sari-sari stores.

Our work culture is friendly, fun, entrepreneurial, and humble. We believe in continually training, rewarding, encouraging, and supporting every member of our team to realize their full potential and become the best version of themselves. If that sounds like a company you would be interested in working at, do come and join us!

UTAK POS

<ul>
	<li>Deliver persuasive product pitches to leads during Zoom meetings</li>
	<li>Tailor pitches to address client needs and handle objections effectively</li>
	<li>Conduct regular follow-ups with leads to aim for conversions</li>
	<li>Provide additional information and support as needed to nurture leads</li>
	<li>Foster strong client relationships to enhance satisfaction and retention</li>
	<li>Ensure successful onboarding of clients onto the UTAK POS platform</li>
	<li>Assist clients with questions, concerns, and product usage throughout their journey</li>
	<li>Track lead interactions and update lead information accurately</li>
	<li>Effectively communicate the value and benefits of UTAK POS to potential clients</li>
	<li>Provide timely and effective solutions to client inquiries and issues</li>
	<li>Collaborate with the team to develop strategies for achieving sales goals</li>
	<li>Consistently meet or exceed assigned sales quotas and targets (acquire 35 new clients monthly)</li>
	<li>Support the team in maintaining clean and organized records</li>
</ul>

Training Facilitation

Sales and Marketing Knowledge

Point of Sale Terminal

Digital Marketing

Market Research

Closing Sales

Sales Representative

COMPANY OVERVIEW 

Primal Enterprises Corporation (PEC) was incorporated in 1988 and is one of the largest importers and distributors of automotive aftermarket products in the Philippines, supplying a range of globally-sourced automotive parts, accessories, electronics, and lubricants to key cities nationwide. Some of our popular automotive brands: 

●	VIC automotive filters from Japan
●	MAG 1 lubricants and chemicals from USA
●	Hi-Q brake pads and shoes from Korea
●	MA-FRA car care products from Italy
●	Deflector car accessories and many more

Beyond automotive aftermarket products, PEC is rapidly expanding into energy-saving devices and materials for architectural and industrial use, such as but not limited to:

●	Sunbloc architectural-grade ceramic window films from Korea
●	United Oil industrial lubricants from Singapore

WHY JOIN US? 

To support our expansion, we need highly motivated, self-driven individuals who go above and beyond what is expected and possess high initiative and integrity to grow with us. If you have what it takes, we look forward to having you on our team!

By being part of our team, you will have the opportunity to experience the following:

●	Development of critical work and interpersonal skills through working with a wide range of people in multiple departments within the company
●	Commitment to achievement of goals, quality products, and concern for all stakeholders
●	Ample benefits commensurate with level of work, including bonuses and health allowance (details to be discussed in job offers)


CHECK US OUT 

To understand more about what we do, check out our Facebook pages:

	Sunbloc Performance Window Films: www.facebook.com/SunblocWindowFilms 
	MAG 1 Philippines: : www.facebook.com/MAG1Philippines 
	MA-FRA Philippines: www.facebook.com/MaFraPhilippines 
	VIC Filter Philippines: www.facebook.com/VICPhilippines

Primal Enterprises Corporation

<ul>
	<li>The Sales Representative will work under the Automotive Division of the company, and will promote the product/brand to various clients.</li>
	<li>The position involves seeking prospects and responding to leads.</li>
	<li>Clients include both dealers and retailers.</li>
	<li>The job seeker must have the drive and patience to endure the challenges of the sales process, from following up to closing.</li>
</ul>

Organizing and Planning

Interpersonal Skills

Competitor Analysis

Attention to Detail

Customer Service

Problem Solving

JayCee Ventures Corporation, formerly known as Lucky Monkey Enterprise, is a trusted clothing supplier offering one mother brand, Kairos and two specialized sub-brands: Kairos Customwear and Kairos Medwear. Founded in June 28, 2014, Kairos Customwear brings client designs to life with custom-made apparel tailored to unique visions. In March 31, 2021, we started Kairos Medwear, dedicated to providing healthcare professionals with ready-to-wear white coats and scrub suits that blend comfort, style, and durability. Through our commitment to quality and personal service, we aim to deliver apparel solutions that genuinely support our clients' needs and aspirations.

JayCee Ventures Corporation

About Us: We are looking for a driven and dynamic Sales Executive to join our team and help us expand our market presence and achieve our sales goals. If you have a passion for sales and a track record of success, we want to hear from you!

Job Summary: The Sales Executive will be responsible for generating new business opportunities, managing client relationships, and achieving sales targets. This role involves identifying potential clients, presenting our products or services, and closing deals. The ideal candidate will possess excellent communication skills, a strong sales acumen, and a proactive approach to driving revenue growth.

Key Responsibilities:

<ul>
	<li>Business Development: Identify and pursue new business opportunities through research, networking, and cold calling. Develop and maintain a pipeline of potential clients and sales leads.</li>
	<li>Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions. Serve as the primary point of contact for client inquiries and concerns.</li>
	<li>Sales Presentations: Prepare and deliver compelling sales presentations and demonstrations to potential clients. Effectively communicate the value proposition of our products or services.</li>
	<li>Negotiation and Closing: Negotiate terms, prices, and contracts with clients to secure sales and achieve revenue targets. Close deals and manage the end-to-end sales process.</li>
	<li>Market Research: Conduct market research to identify trends, competitive landscape, and customer needs. Use insights to refine sales strategies and identify new opportunities.</li>
	<li>Sales Reporting: Track and report on sales activities, pipeline status, and performance metrics. Provide regular updates to management and contribute to sales forecasts.</li>
	<li>Collaboration: Work closely with other departments, such as marketing and product development, to ensure alignment on sales strategies and client requirements.</li>
	<li>Customer Service: Ensure a high level of customer satisfaction by addressing issues and resolving problems promptly. Follow up with clients to ensure successful implementation and use of products or services.</li>
	<li>Goal Achievement: Meet or exceed sales targets and quotas set by the company. Continuously seek ways to improve sales performance and contribute to the overall success of the sales team.</li>
</ul>

Filstar Distributors Corporation maintains the prestige of being the exclusive licensee of Hallmark Cards in the Philippines since 1974. In addition, it was made the authorized distributor of the following brands:

• Pioneer Balloons from the U.S.A. in 1995
• BIC Stationery products from France in 2001; BIC Lighters and Shavers (exclusive distributorship)
• Everts Balloons from Malaysia in 2003
• Martha Stewart Crafts 
• Scentco
• Crayola (Licensee)

The company was the first to introduce the scrapbooking hobby in the Philippines, creating the brand Craft Easy, formerly known as All About Scrapbooking.

Other of its locally-created brands include:

• Celebration Balloons
• Wrapsody - a line of high-end quality gift wrap paper with special effects
• Wrap 'Em Up – ribbons and quick gift wrapping ideas
• Photofun photo albums

THE STORY OF THE HALLMARK BRAND AND FILSTAR, THE COMPANY, IN THE PHILIPPINES

The beginnings of Hallmark in the Philippines had its share of twists and charm. In 1969, people from Kansas City, U.S.A., home of the Hallmark headquarters, came to the Philippines looking for a local licensee. It was in National Book Store (NBS) that Hallmark discovered the qualities they too valued: the premium placed on excellence and the right attitude towards growth. These were the same qualities which the founder of NBS, Mrs. Socorro C. Ramos, valued.

It was a Good Friday when Mrs. Ramos was approached by Hallmark U.S.A. Thereafter, she went to Kansas City to arrange the deal and successfully came back with the license to manufacture and distribute Hallmark in the Philippines. It was on her kitchen table that the very first cards were planned. This was in 1973, the start of the Hallmark- NBS partnership. The next year, Hallmark cards made their appearance on the racks of National Book Store.

What followed were years of astounding growth and excellence. In product lines, from Christmas to everyday themes, more greeting cards and other excellent products have been added on each year to establish a full line of quality Hallmark merchandise.

Today, Filstar distributes to 1,000 outlets nationwide and has evolved to be a distributor of not just Hallmark, but of other products that supplement and enhance the personal expressions industry. The successful introduction of the All About Scrapbooking brand spearheaded the art of scrapbooking in the Philippines. It is now the top of mind brand of scrapbooking enthusiasts and hobbyists.

Filstar Distributors Corporation

<ul>
	<li>Responsible for achieving sales targets and to keep management informed of problems and opportunities as well as area requirements of their areas.</li>
	<li>Establish priorities and completion duty of sales expansion and projects.</li>
	<li>Ensures that immediate actions are executed if there are customers complaints.</li>
	<li>Able to develop and recommend strategies to meet present and future requirements in his/her area of responsibility.</li>
	<li>Make recommendations on each matter pertaining to product quality, saleability, and non saleability .</li>
	<li>Monitors competitive activities and suggest counter measures.</li>
</ul>

Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

As a Service Officer, you will assist the Relationship Manager (RM) in overall account management of its day-to-day transactions such as loan availment, interest payments, and loan documentation, through coordination with Operating Units of the Bank (Credit, Trust, Treasury, International Banking Services Division, Operations &amp; Branch Banking) to achieve efficient and timely implementation of loan facilities. You will help in assessing account handling and early detection of problematic accounts.

<ul>
	<li>Provides timely and relevant information and issues to clients through effective communication to immediately address concerns that may affect the availability of their loan facilities</li>
	<li>Helps in assessing and evaluating accounts through monitoring payments and handling of clients to detect and identify possible problematic accounts</li>
	<li>Prepares and manages accounts with a credit line of P20.00MM and below through preparing short credit proposals and availment sheets to meet customer needs while developing and maintaining productive relationships</li>
	<li>Prepares availment and instruction sheets based on the Bank's format to ensure all accounts are in the current status</li>
	<li>Monitors documentary deficiencies of all accounts using the CDC monitoring tool in E-Source to ensure all lines are updated and are always available to clients</li>
	<li>Updates the RMs regarding the status of accounts through effective communication to ensure overall proper account management</li>
	<li>Organizes all loan documents through the proper filing of credit folders to ensure completeness of loan documentation</li>
</ul>

Service Officer

Skyeline Summit Life Insurance Agency is a leading affiliate of Alexandrite 2 District, the biggest and most successful district of Pru Life UK - the leading insurance company in the Philippines.

We commit to promote protection and a brilliant future to Filipino families. We also uphold and improve the quality of service delivered by our strong and knowledgeable Advisers. 

Led by MDRT leaders, Skyeline Summit LIA is determined to grow while it maintains excellence within our team.

Our newest Financial Advisers enjoy perks and receive the most advanced trainings exclusive to Skyelians. 

A lucrative career path awaits you! 

Skyeline Summit LIA - a General Agency under Pru Life UK

The pandemic has been an eye opener for a lot of Filipinos. We realized how important to get the basics of building a financial portfolio is. Do we have enough buffer funds that would shield us against life's uncertainties? Do we have part of our funds in investments that would hedge against inflation so we can live on interest when we are suddenly forced to "retire" again next time?

If you want the opportunity to help your family and friends set up a complete savings and investments program, have the freedom to manage your time wisely, and a chance to expand your network and make new friends..

If you have the passion for communication, leadership, financial literacy and helping others.. Then join us in our advocacy to spread financial literacy to as many Filipinos as we can reach.

Insurance Sales Representative

Pelicen is passionate about delivering the highest service excellence and establishing the most solid benchmarks for business operation and corporate governance. We create innovative solutions, which deliver compelling outsourcing services, creating value for shareholders, clients and employees, whilst maintaining a broad commitment to the environment and society.

Pelicen Inc.

Duties and Responsibilities

<ul>
	<li>Maintain active status of all assigned clients.</li>
	<li>Promote account-strength maintenance via account balance replenishment.</li>
	<li>Upsell the company offers and services.</li>
	<li>Ensure the adherence of the clients to compliance and other regulatory requirements in relation to their account activities.</li>
	<li>Coordinate with other departments regarding any actions taken by the assigned clients to maintain good account management.</li>
	<li>Work that may be assigned from time to time</li>
</ul>

Persuasion and Negotiation

Public Speaking

Communication Skills

Performance Management

Outbound Sales Representative

The Transnational Diversified Group of Companies (TDG) is a globally competitive and progressive business group of highly successful companies engaged in leading industries. Since its establishment in 1976, TDG now has more than 30 member companies that are major players in diverse industries such as:

TOTAL LOGISTICS(Shipping, Transportation, Cargo Forwarding, Warehousing, Vehicle Logistics, Customs Brokerage, 3rd and 4th Party Logistics, Trucking, Distribution, Liner and Tramp Agency Service)

TOTAL SHIP MANAGEMENT(Ship Crewing, Seafarer Training, Maritime Education, Tanker Operations, Medical Services and Financial Services)

AIR &amp; TRAVEL SERVICES(Tours, Travel Agency Services, Airline GSA, Ground-Handling, Cargo Handling, Airport Support &amp; Aviation Services)

INFORMATION &amp; COMMUNICATIONS TECHNOLOGY SERVICES(Contact Centers, Business Process Outsourcing Services, Software Development and E-Business Solutions), as well as Securities Trading, Real Estate Development, Renewable Energy, and other supplemental businesses. 
With its world-class excellence and win-win outlook, TDG has become a respected strategic partner of large global corporations with stringent requirements for total quality and cost-effective services in both traditional and new economy businesses. TDG’s distinguished partners and principals include NYK Line (Japan), Asiana Airlines (Korea), American Express (USA), Vroon B.V. (Netherlands), Yusen Logistics (Japan), Crystal Cruises (USA), Malaysia Airlines (Malaysia), Disney Cruise Line (USA), ePerformax Contact Centers (USA), Nippon Container Terminal (Japan) and Uyeno Transtech Ltd. (Japan).

A Partner and Employer of Choice, TDG has grown from one strategic partner and 16 employees in 1976 to more than 30 business partners and over 14,000 employees to date.

Transnational Diversified Group

<ul>
	<li>The Product Support Representative will focus on responding appropriately and timely to email and tickets from internal and external customers of the product.</li>
	<li>Provide product support to customers via email and/or chat leveraging internal resources in a timely manner</li>
	<li>Work on cases/tickets according to established departmental practices</li>
	<li>Document all interactions following standard operating procedures</li>
	<li>Improve the quality of the customer experience on a daily basis</li>
</ul>

Product Support Representative

Healthy Options is the first and largest all-natural and organic products retailer in the Philippines,
specializing in premium and natural food and health products.

Established in 1995, we have grown to expand our organization, creating three other equally passion-driven brands: Bow and Wow, our niche market for cats and dogs; Wine Story, a fine and rare wine retailer; and Planet Grapes, an upscale wine shop and restaurant that caters to the new generation of wine lovers.

We’re looking for the best talent who can help take our business to the next level, all while having fun and helping the world at the same time. If you believe you have what it takes, feel free to browse through the different job openings we have and see where you can fit in!

Healthy Options, Corp.

The Service Desk Officer manages the IT support system and handles the first line troubleshooting of concerns raised by the different business units.

The Service Desk Officer are shared between the Business Systems and the Technical services group and will be reporting to both team managers.

Essential Duties and Responsibilities

<ul>
	<li>User support</li>
	<li>Provides continuous first-line support to users of computer applications.</li>
	<li>Escalates the issues to the corresponding Bus. Systems Analyst and Technical Team or further checking as needed</li>
	<li>Coordinates other technical issues directly with service providers for second-line support.</li>
	<li>Monitors scheduled jobs and system and site availability</li>
	<li>Manages the manual/automated ticketing system and ensures that all concerns are addressed/answered based on the defined response times</li>
</ul>

Why Join Us?

<ul>
	<li>Be part of Asia’s largest all-natural product retailer for 25 years!</li>
	<li>Enjoy our beautiful and employee –friendly stores/office, with cute office pets in our HQ.</li>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

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