ITVT has been concentrating since 2001, with more than 180 employees, on the implementation of innovative branch solutions for the industrial and energy sectors. With professional advice, reliable project implementation and the subsequent 24/7 support according to ITIL standards, we create sustainable customer satisfaction. As a DIN ISO 9001 , DIN ISO 14001 and DIN ISO 27001 certified company and Microsoft Alpha Partner from the very beginning, we know what is important. In particular, the data security of our customers is very important to us. For this reason, ITVT operates several high-security data centers in Germany for its customers. The Federal Data Protection Act therefore applies.

ITVT Philippines Inc.

Area of Responsibility:

<ul>
	<li>Provides technical support for MS Dynamics 365 Business Central, addressing user issues and ensuring system functionality.</li>
	<li>Perform regular updates and maintenance to keep the system running smoothly.</li>
	<li>Identify, diagnose and resolve technical problems, including performing root cause analysis</li>
	<li>Develop and maintain detailed documentation for system configurations, processes, and user guides</li>
	<li>Conduct training sessions for end-users to enhance their understanding and use of Business Central</li>
	<li>Administration of microsoft business central environment</li>
	<li>Manage and support integrations with other systems and third-party applications</li>
	<li>Coordinate and collaborate with customer users, IT and internal support</li>
	<li>Propose and implement system improvements to enhance performance and user experience.</li>
</ul>

Technical Support

MySQL

Computer Troubleshooting

Dynamics Business Central Support Engineer

The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities

Under the direct supervision of the Grounds, Trees, and Waste Management Section Head, the Grounds Officer oversees the delivery of grounds management/maintenance and waste management services by evaluating campus grounds conditions and monitoring work on grounds repair and grounds preventive maintenance. The position involves managing the work of contractors, who implements the primary service of the Section.

 

Main Duties and Responsibilities:

I. Grounds and Trees Operations 

<ul>
	<li>Oversees the Grounds Repair and Grounds Preventive Maintenance Program
	<ul>
		<li>Oversees the servicing of Ateneo de Manila University Campus grounds job order requests, and preparation of the daily report</li>
		<li>Determines the required scope of work for preventive maintenance procedures and recommends the schedule and frequency of the corresponding services of the contractor</li>
	</ul>
	</li>
	<li>Assist the Section Head on evaluating effectiveness and efficiency of current systems and procedures and recommending improvements</li>
	<li style="list-style-type: none;">
	<ul style="list-style-type: circle;">
		<li>Gives feedback on the effectiveness of currently implemented systems and approach</li>
	</ul>
	</li>
	<li>Identifies and recommends supplies &amp; maintenance and repairs needs, to be used as basis in the preparation of the corresponding budgets</li>
	<li>Records and analyzes services availed, and costs and expenses incurred as basis for grounds repairs and reference for future budget planning</li>
	<li>Checks if established operational standards and procedures for Grounds, Trees and Waste Management are being implemented</li>
	<li style="list-style-type: none;">
	<ul style="list-style-type: circle;">
		<li>Inspects and evaluates the physical condition of Campus Grounds</li>
		<li>Inspects all campus grounds areas</li>
	</ul>
	</li>
	<li style="list-style-type: none;">
	<ul style="list-style-type: circle;">
		<li>Attends to the resolution of concerns/complaints relating to Grounds Management</li>
		<li>Recommends how to compliance may be ensured and partners with clients</li>
	</ul>
	</li>
	<li>Monitors performance of outsourced services
	<ul>
		<li>Coordinates with the contractor on work schedules, assignments, and scope of work</li>
		<li>Guides the contractors in implementing work policies and procedures and resolving performance challenges, as well as the efficient use and maintenance of equipment and supplies</li>
		<li>Monitors contractor performance to ensure specifications and standards are complied with and recommends suggestions for corrective measures</li>
	</ul>
	</li>
	<li>Writes daily, weekly, and monthly corresponding Grounds report
	<ul>
		<li>Record all data’s pertaining to Environmental Management Board (EMB), Laguna Lake Development Authority (LLDA) and in all aspects of permits</li>
	</ul>
	</li>
</ul>

II. Performs other duties that may be required by the immediate supervisor and authorized representatives

Grounds Officer | Central Facilities Management Office

3E Hitech Solutions, Inc. embraces a wide area of fields of specialization in the Philippine business environment. Among these are state-of-the-art networking and telecommunication systems such as routers, switches. Likewise, 3E Hitech is also engage in the distribution of Fiber and Power Cables with one pf the major manufacturer of these cables. These cutting-edge technologies are proudly under exclusive distributorship.

3E Hitech has also expanded its presence by partnering up with some of the best and most respected brands around the world in the field of cyber-security and PON/GPON equipment.

3E Hitech Solutions Inc.

Follow all traffic laws

Drive defensively to ensure safety

Maintaining an organized travel schedule: research and plan for traffic, construction and weather delays etc.

Use navigation applications to determine the best route

Transport clients and/or packages to and from destinations

Arrive at destinations on schedule

Interact with clients professionally at all times

Keep the Exterior and the interior of the vehicle spotless.

Carrying out vehicle maintenance checks. Arrange for vehicle repairs as needed.

Ensure that the vehicle is always fueled and are always ready for use

Fulfill administrative needs,

Keep accurate count of gas usage, miles, and other data, and keep records and repair records up-to-date

Open to working nights and weekends

Interacting with clients in professional conduct.

Personal Driver

B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia. 

We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives. 

Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from.

We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people.

A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.

B4B Solutions Inc.

The Afterhours Consultant is responsible for assisting the Recruitment Consultants in the branch through active call handling, simultaneous record/database updating, and email management that requires effective multi-tasking skills to ensure all job orders are filled in quickly.

Purpose

As an Afterhours Consultant, you will:

<ul>
	<li>Manage virtual reception for our client, which includes but is not limited to, handling inbound and outbound calls, responding to emails to immediately address the concern</li>
	<li>Address all associated admin tasks like updating the record (roster) and the system diligently</li>
	<li>Contribute to team efficiencies by accomplishing the related task, as required</li>
</ul>

Your daily tasks will include:

<ul>
	<li>Assist clients in their job requests such as Job Orders or Shift Queries</li>
	<li>Coordinate with clients and Branch Consultants with regards to job orders, absences, tardiness, and replacement of candidates</li>
	<li>As requested by Branch Consultants or clients, contact and place preferred candidates</li>
	<li>Update clients on a candidate who confirmed and who needs a replacement</li>
	<li>Cancel candidates as requested by Branch Consultants</li>
	<li>Fill in the vacant orders by contacting available candidates</li>
	<li>Create placements, update client card and candidate card using the client’s existing system</li>
	<li>Initiate calls to complete candidate’s confirmations/attendance for client rosters</li>
	<li>Ensure the database is always updated</li>
	<li>Complete candidates’ availability checks in preparation for consultants to do the roster</li>
	<li>Screen resumes and book interviews as required</li>
	<li>Conduct Reference Checks of the candidates</li>
	<li>Screen candidates to check suitability on the job orders</li>
	<li>Run virtual reception for offices as required</li>
	<li>Deal with candidate’s pay queries</li>
	<li>Liaise with Branch Consultants in a professional and timely manner</li>
	<li>Complete tasks and email requirements in a timely manner</li>
	<li>Collaborate well with the team by assisting in completing all other tasks as needed</li>
	<li>Perform other duties as assigned by the client and/or management.</li>
</ul>

Weekend Afterhours Consultant | Work from Home

At BCI Central, a proud member of Hubexo, we help the world build better. As global leaders in delivering essential data-driven insights, our unrivalled technology solutions enable our customers to sell more, improve efficiency, and build sustainably. Our flagship product, BCI LeadManager, empowers professionals in the construction industry to find, track, and close project leads effectively.

BCI Central (Philippines), Inc.

About Us: At BCI Central, a proud member of Hubexo, we help the world build better. As global leaders in delivering essential data-driven insights, our unrivalled technology solutions enable our customers to sell more, improve efficiency, and build sustainably. Our flagship product, BCI LeadManager, empowers professionals in the construction industry to find, track, and close project leads effectively.

What we offer for this roles: -

<ul>
	<li>Basic salary, allowance, business travel reimbursement &amp; monthly Commission - the salary range indicates the average potential earning, Uncapped earning potential through Commissions/Performance Incentives (On-target commission of at least 20,000 and above)</li>
	<li>Training &amp; Development - Training is provided, but we require your commitment too!</li>
</ul>

 

Your roles - day-to-day responsibilities: -

<ul>
	<li>Actively search and prospect new potential clients.</li>
	<li>Perform outbound introduction calls to prospects.</li>
	<li>We are setting appointments with potential clients.</li>
	<li>Understand potential client business needs. - Liaise with the decision-maker and match BCI's services to fit their business.</li>
	<li>Consistently achieve key performance indicators (KPI) &amp; meet Sales targets monthly.</li>
	<li>Manage all sales activities through the company CRM system.</li>
	<li>Participate in company events/activities as required.</li>
	<li>Any ad-hoc task is assigned from time to time.</li>
</ul>

Sales Executive | Business Development Consultant

What we offer for this roles: -

<ul>
	<li>Basic salary, allowance, business travel reimbursement &amp; monthly Commission - the salary range indicates the average potential earning</li>
	<li>Training &amp; Development - Training is provided, but we required your commitment too!</li>
</ul>

Your roles - day-to-day responsibilities: 

<ul>
	<li>Actively search and prospect new potential clients.</li>
	<li>Perform outbound introduction calls to prospects.</li>
	<li>Setting appointments with potential clients.</li>
	<li>Understand potential client business needs. - Liaise with the decision-maker and match BCI's services that fit their business.</li>
	<li>Consistently achieve key performance indicators (KPI) &amp; meet Sales targets monthly.</li>
	<li>Manage all sales activities through the company CRM system.</li>
	<li>Participate in company events/activities as required.</li>
	<li>Any ad-hoc task assigns from time to time.</li>
</ul>

Corporate Sales | Business Development

Distriphil is a national pharmaceutical distribution company. Although new in the industry, as a company, the men and women behind Distriphil are considered veterans in the pharmaceutical field. Banded together under the banner of Chiongbian Group of Companies, Distriphil aims to be the healthcare industry's leading partner in health and wellness.

Being a pharmaceutical company, we always strive to provide each and every Filipino access to the best yet most affordable medicine that there is to offer. Setting new standards in the healthcare industry is our way of serving. We are committed to giving only the very best for the people most important to us: our patients.

At Distriphil, we place the people we help at the heart of everything we do because they are the reason for being.

Distribution Solutions Phils Inc.

<ul>
	<li>Responsible for order processing of Sales Orders and Purchase Orders.</li>
	<li>Check and receive all sales orders for completeness of data necessary for fast and accurate encoding of orders, picking and delivery to customers.</li>
	<li>Encodes data and orders in the system diligently and accurately for database building.</li>
	<li>Responsible for seeking approvals for orders and for providing necessary documents promptly for fast processing of deliveries.</li>
	<li>Follow up customers on payments and collection of such payments.</li>
	<li>Attends to / answers customers’ various inquiries on the status of their orders, accounts and deliveries as well as complaints.</li>
	<li>Responsible for monitoring Reports – Sales order monitoring, SI filing, Initial stocks monitoring, complaints monitoring, inventory, etc.</li>
	<li>Inter-departmental coordination regarding operational concerns. Coordinates closely with warehouse for delivery schedules, special instructions from customers and others.</li>
	<li>Confirmation and verification of returned invoices and reasons for rejections.</li>
	<li>Accounts Receivable collections. Follow-up and schedule collection of outstanding ARs.</li>
	<li>Follow established policies and procedures especially established timelines, cut-offs and lead times.</li>
	<li>Performs other duties that may be assigned by immediate superior from time to time.</li>
</ul>

Customer Service Representative

<ol>
	<li>Ensure proper execution and implementation of all policies procedures with regards to warehouse and logistics inbound and outbound activity.</li>
	<li>Provide timely service to sales department and principals / clients while minimizing transport and other operating costs.</li>
	<li>Train, guide and lead the team in executing and resolving day-to-day operational issues and ensures that deliverables are accomplished as schedule. </li>
	<li>Ensures compliance with safety and quality standards in warehouse and transportation activities.</li>
	<li>Ensures that company owned vehicles are in good running condition and will not disrupt the delivery operation.</li>
	<li> Initiate cost efficiency measures to hit target Cost to Sales ratio.</li>
	<li>Ensures the adherence of cold chain transport requirement to all areas especially for the delivery to distant location</li>
	<li>Oversees the day-to-day operations and ensures that all orders as committed and processed will be able to serve on time as required by customers.</li>
	<li>Ensures that all incoming and outgoing products and materials are properly accounted, monitored and recorded including trade returns.</li>
	<li>Ensures to disseminate clearly and effectively to all warehouse and delivery personnel all instructions, job order procedures and guidelines related to operations</li>
	<li>Ensures strict implementation of policies and procedures on matters involving proper storage, warehousing, prompt delivery of goods, inventory control and management and sufficient security measures to safeguard company assets in warehouse.</li>
	<li>Reviews, suggests and implements improvements and innovative processes and procedures to improve productivity and efficiency in warehouse and transport operations.</li>
	<li>Coordinates with other departments, hubs, principals and customers and ensures that all communications are accurately and promptly disseminated and acted upon, if required.</li>
	<li>Evaluates staff performance, determines training requirements to ensure that skills &amp; knowledge are enhanced as part of staff development program.</li>
	<li>Ensures that a well-motivated workforce is maintained in order to achieve departmental goals and objectives. Ensures that proper disciplinary actions are imposed to erring employees to maintain order in the workplace.</li>
	<li>Ensures the proper handling and maintenance of warehouse devices and equipment.</li>
	<li>Perform other functions that may be assigned.</li>
</ol>

Operations Supervisor

HOPE, the Philippines’ first certified B Corp, is an impact organization that has consistently been ‘Best for the World.’ 100% of its profits are invested in improving public school infrastructure, increasing livelihood opportunities, and enabling efforts that conserve the environment.

Launched in 2012, HOPE’s mission was simple: to provide Filipinos with an easy way to vote with their peso about what was important to them. We put Education at the forefront of our movement, building much-needed public school classrooms through the sale of our flagship product, Hope in Bottle.

In 2014, HOPE branched out to livelihood opportunities through agricultural interventions with the overall goal of increasing income for smallholder coconut farmers. As of 2024, we are on track to planting 2 million coconut seedlings and we look to engage even more smallholder coconut farmers in Mindanao.

Not wanting to solve one problem by contributing to another, HOPE set an audacious goal of becoming the first Philippine brand to offset 100% of its plastic footprint, making sure we walk the talk towards a safer and cleaner planet. In the same year, HOPE also launched Aling Tindera, a waste-to-cash program that aims to divert plastic waste away from nature, provide incremental income to communities, encourage behavior change and educate the public about responsible plastic waste management.

All of these efforts come together to deliver on what we at HOPE promise – a movement leveraging the power of people to achieve great things Together.

Business for Good.

GenerationHope, Inc.

The Sales Associate will be part of our dynamic Sales and Business Development team in charge of selling Hope in a Bottle, and Hope in a Box.

You will have the opportunity to work on a broad range of responsibilities from customer business development, account management, sales coverage and planning, business analytics, and sales reporting.

This role is a high-growth opportunity where we quickly expect you to be able to manage a portfolio of existing and new customers.

 

Key Responsibilities:

<ul>
	<li>Implement sales and business development activities for the assigned territory (Visayas region). This may include face to face visits to accounts in different provinces in the Visayas region.</li>
	<li>Build and maintain excellent relationship with potential and current partner clients and establishments</li>
	<li>Ensure fulfillment of order processing and deliveries</li>
	<li>Ensure the timely processing of invoices and the collections from the customers in coordination with the Order to Cash Team and Accounting Department</li>
	<li>Conducting regular store checks and account visits</li>
	<li>Prepare and submit sales reports.</li>
</ul>

Sales Associate

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

Key duties involve all aspects of ensuring customer satisfaction and service excellence:

<ul>
	<li>Delivering outstanding customer support by understanding and addressing customer needs.</li>
	<li>Responding to inquiries with comprehensive and precise information to assist users.</li>
	<li>Conducting in-person and online product demonstrations, as well as hosting webinars.</li>
	<li>Maintaining and updating help documentation and other internal resources.</li>
	<li>Executing various administrative tasks as directed by management.</li>
</ul>

Why Consider Joining Our Team?

<ul>
	<li>Benefit from hands-on experience and mentoring in your role.</li>
	<li>Seize opportunities for personal growth and leadership development.</li>
	<li>Thrive in an environment that encourages entrepreneurial thinking.</li>
	<li>Enjoy competitive compensation and a workplace with high employee satisfaction and retention.</li>
</ul>

Customer Experience Specialist

INQUIRER.net is the official news website and member of the Inquirer Group of Companies that includes the Philippine Daily Inquirer, Hinge Inquirer Publications, Cebu Daily News, Inquirer LIBRE, Bandera, INQUIRER.net, Megamobile Inquirer, Print Town, DZIQ 990AM Radyo Inquirer and DAG.
 
It features 24/7 breaking news, the latest on local and international issues and events, and compelling commentaries on Politics, Entertainment, Sports, Lifestyle, Business, and Technology. It also features Global Nation for OFWs who want to know more about the latest from the Philippines.
 
INQUIRER.net offers multimedia features, easy channel navigation, strong social media presence and numerous engagement platforms that allow the readers to experience and be part of the news no matter where they are.

Inquirer Interactive Inc.

<ol>
	<li>Processes breaking news filed by reporters, sent by Central Desk, from the wires, and stories monitored from Tv, radio, social media and other websites.</li>
	<li>Handles channel/s on the site, breaks and edits stories meant for the assigned channel/s. Ensures accuracy of details in stories as well as correctness in grammar and spelling.</li>
	<li>Enhances assigned channel/s content with related reports, videos, infographics, links and other tools that will engage readers.</li>
	<li>Coordinates with Inquirer net Tech unit to ensure that all the links on the entire site are functioning.</li>
	<li>Performs other related tasks that may be assigned from time to time.</li>
</ol>

Copy Editor

Key Responsibilities:

<ol>
	<li>Understands online terminologies and systems (ad serving platforms) and mathematical computations related to online publishing business.</li>
	<li>Understands the online audience and the digital landscape, particularly in the Central Visayas Region, in relation to online publishing business.</li>
	<li>Develops sales packages in line with the overall sales strategy of Inquirer but tailor-fit to Central Visayas clients.</li>
	<li>Prospects to identify and qualify new potential customers, including cold calling and development of leads through referral channels, to generate appointments and establish relationships.</li>
	<li>Manages the pipeline of opportunities from current and prospective clients to ensure that sales goal can be met.</li>
	<li>Closes sales of technology solutions to sales prospects and clients, to meet sales goals and contribute to company profitability.</li>
	<li>Responsible for the solution design and preparation of proposals, performing or coordinating demonstrations/presentations when necessary.</li>
	<li>Conducts technology planning meetings with clients to discuss new technologies and plan for upgrades and enhancements.</li>
	<li>Provides guidance to Digital Advertising Specialists on sales packages and selling strategies.</li>
	<li>Maintains all sales resources and databases such that they are kept up to date and accurate.</li>
	<li>Coordinates closely with the concerned departments (Information Technology, Marketing, Ad Operations) to ensure uploading of ads and articles according to client’s specifications and requirements.</li>
	<li>Coordinates with marketing Staff for up-to-date sales kits and sales-related data needed for sales presentation and proposal.</li>
	<li>Performs other related tasks that may be assigned from time to time</li>
</ol>

Sales and Marketing Knowledge

Analyzing Data

Time Management

Problem Solving

Communication Skills

Organization

Negotiation

Account Executive | Cebu

Summary of Work Activities and Responsibilities: 
 
Under the supervision of the Assistant to the Associate Dean for Administrative and Student Services, the Administrative Assistant VI provides secretarial, administrative, and financial support in the day-to-day operations of the Office.

I. Secretarial and Administrative Support

Attends to inquiries and requests from stakeholders and visitors from various communication channels (e.g. face to face, online, phone, office email) and coordinates the flow of information internally and with other offices concerned

Receives and records Office correspondences and communication materials and carries out appropriate actions

Handles coordination and logistical support requirements for meetings, events, and activities

Contributes to efforts in communicating and promoting to various stakeholders vital and up-to-date information, reports, and initiatives pertaining to University strategies, rankings, and accreditations

Serves as a repository of all communication materials of the Office of the Associate Dean for Administrative and Student Services

Collates data and prepares reports pertaining to staff formation, health &amp; wellness, etc. and submits to the Assistant to the Associate Dean for Administrative and Student Services for review and endorsement

Coordinates with the Office of Mission and Identity to update and/or submit reports on MI-related programs

Coordinates with the University Physician’s Office and/or Higher Education Clinic on protocols related to employees and students’ health and wellness

Coordinates with Campus Security and Mobility Office on campus security and safety protocols

Coordinates with Graduate School of Business sub-offices, Finance and Treasurer/Central Accounting Office and Central Purchasing Office on inventory and/or disposal of office equipment and furniture

II. Financial Management Support

Keeps financial records and expense accounts of the Office to ensure that all financial documents are properly accounted for

Works closely with the Assistant to the Associate Dean in preparing the budget proposal of the Graduate School of Business, and provides information in drafting budget reports (e.g. supplies and expenses, new equipment, minor and major improvement, etc.)

Prepares and processes all financial-related documents (e.g. order for checks, reimbursements, liquidation reports, petty cash vouchers, etc.) for approval by the ADASS and submission to the Central Accounting Office

Assists in monitoring collection activities of Graduate School of Business

III. Records Management Support

Updates office database and maintains files and records of correspondences, documents, and other materials for the Office in a systematic manner and consistent with the need to protect confidentiality and data privacy

Maintains pertinent files and records and facilitates disposal of old files and records according to University guidelines

IV. Human Resource Matters Support

Facilitates the routing and submission of HR-related documents to Office of Human Resource Management and Organization Development (e.g. hiring justifications, Terms of References, etc.) and conducts follows throughs as needed

Provides support in filling in of vacancies in the School through:

Provides administrative support in the implementation of the developmental plans for employees under the Graduate School of Business

V. Performs other office-related tasks as may be assigned by immediate supervisor or authorized representative.

Office Assistant for Administrative and Student Services

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Job Overview: We are looking for a dedicated and proactive Client Success Specialist to join our team. This role is crucial in ensuring our clients’ successful adoption and ongoing satisfaction with our SaaS platform. You will serve as the main point of contact for our clients, assisting them in reaching their business objectives through our software, providing training, support, and insights that drive product adoption, retention, and overall success. The ideal candidate is client-focused, has a knack for problem-solving, and is passionate about driving customer success in a technology environment. Additionally, you will identify upselling opportunities and negotiate contract renewals to enhance client value and drive revenue growth.

Key Responsibilities: 
1. Client Onboarding and Training: 
a. Lead client onboarding, training sessions, and provide resources to ensure clients understand and can use the platform effectively. 
b. Create tailored onboarding plans and product walkthroughs that address each client’s specific needs and use cases.

 
2. Relationship Management: 
a. Serve as the primary point of contact for a portfolio of clients, building long-term relationships and understanding their business needs. 
b. Monitor client health scores and engagement metrics, identifying at-risk clients and working proactively to retain them.

 
3. Proactive Client Engagement: 
a. Conduct regular check-ins and business reviews to ensure clients are achieving their objectives and maximizing platform usage. 
b. Gather feedback on the client’s experience and product usage, sharing insights with internal teams to inform product development and process improvements.

 
4. Product Support and Issue Resolution: 
a. Collaborate with technical support teams to troubleshoot and resolve any client issues or concerns, ensuring a seamless experience. 
b. Educate clients on new features and updates, ensuring they are well-prepared to take advantage of product enhancements. 
 

5. Upselling and Contract Negotiation: 
a. Identify opportunities for upselling and cross-selling additional services that align with the client’s goals, effectively communicating the value of add-ons. 
b. Negotiate contract renewals, pricing adjustments, and expansion opportunities to drive revenue growth while ensuring continued client satisfaction. 
c. Collaborate with the sales team to develop tailored proposals that address client needs and support successful contract negotiation.

6. Advocate for the Client: 
a. Act as the client’s advocate within the organization, collaborating with product, marketing, and sales teams to address client needs and expectations. 
b. Share client feedback to influence product enhancements, ensuring our offerings align with evolving client needs.

Junior Client Success Specialist | MMI

Key Responsibilities:

<ol>
	<li>Processes breaking news filed by reporters from Cebu Daily News Digital and all other Inquirer net news desks, sent by Central Desk, from the wires, and stories monitored from Tv, radio, social media and other websites. </li>
	<li>Handles channel/s on the site, breaks and edits stories meant for the assigned channel/s. Ensures accuracy of details in stories as well as correctness in grammar and spelling. </li>
	<li>Checks the quality of posts and ensuring they adhere to the Inquirer net editorial style guide.</li>
	<li>Uploads, publishes, and manages multimedia content using the Content Management System (cms).</li>
	<li>Assists other platforms under the Inquirer Group of Companies in using the cms and posting multimedia content.</li>
	<li>Enhances assigned channel/s content with related reports, videos, infographics, links and other tools that will engage readers. </li>
	<li>Coordinates with Inquirer net Tech unit to ensure that all the links on the entire site are functioning.</li>
	<li>Performs other related tasks that may be assigned from time to time.</li>
</ol>

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