Company Background

SEO Hacker started out as a website that publishes expert SEO tactics and strategies. Through the years, this website evolved into the SEO and Internet Marketing Services Company it is today. Officially opening its doors for business back in 2010, SEO Hacker caters to many clients in various industries and boasts having specialists and mavens in its digital marketing team. Overall, SEO Hacker aims to provide clients with the best quality services they can offer. 

About Us

SEO Hacker is a knowledge-based internet marketing firm which specializes in Search Engine Optimization (SEO). As a Digital Marketing firm, we not only aim to provide clients with SEO services but also aim to educate them with other facets of digital marketing and SEO - all in the efforts to improve their branding online. 

We aim to offer our services to both small and large scale businesses, helping their websites naturally rank in Google and other search engines. Consequently, we also fortify their online branding. These services include conceptualizing, designing, developing and managing their website, content creation, Search Engine Optimization, online reputation management, search engine marketing, display advertising, and Social Media Marketing. 

Our Vision: To see 500 digitally empowered companies by SEO Hacker experiencing huge growth in their online presence and conversions.

Our Mission: SEO Hacker exists to provide ethical, powerful strategies and execution to EMPOWER companies in generating more revenue in the digital market.

Interested to Make things Happen?
SEO Hacker is all about empowering companies and individual entities to generate more revenue in the digital market. We are Energetic, Motivated and Passionate people who Absolutely Love what we do.
We are on a mission to WIN and make WINNERS and we are looking for other like-minded, high-quality people to join us.
SEO Hacker works with some of the Most Widely Known Companies in the Philippines and Abroad including: SM, TGP, Toyota, Mega Global, Reedley International School, Inspire Leadership Consultancy, Enderun, Mineski, TV5, and the list goes on.

SEO Hacker

Responsible for identifying prospective clients and gaining new accounts. He/she is a confident and adaptable individual that has the necessary abilities to build and maintain client relationships for the sake of the company.

<ul>
	<li>Attending local and international leads from the website.</li>
	<li>Make 30 – 60 calls, SMS, or emails to potential leads.</li>
	<li>Go on tour to meet potential clients.</li>
	<li>Close deals and win new accounts.</li>
	<li>Celebrate whenever a WIN is achieved</li>
</ul>

Business Developer

We are a group of smart and fun creatives with comprehensive expertise in editorial work, design, and video production. Here, we provide contemporary multi-media solutions targeted for forward-thinking, globalized markets. We specialize in digital and IT-related services that aim to produce and develop lasting, effective results that resonate with a global audience.

Brighttank Inc.

Main Job Purpose

Analysis and Solution Definition

<ul>
	<li>Defines and documents customer business functions and processes.</li>
	<li>Drive and challenge business units on their assumptions of how they will successfully execute their plans.</li>
	<li>Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.</li>
	<li>Acts as a liaison between business users and technical team in the analysis, design, configuration, testing and maintenance of applications to ensure optimal operational performance.</li>
	<li>Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users.</li>
	<li>Collaborate with project managers, developers, stakeholders, and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance.</li>
	<li>Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.</li>
</ul>

Technical Documentation

<ul>
	<li>Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver standard artifacts or templates as needed
	<ul>
		<li>Business/Functional Requirements Document,</li>
		<li>Business Impact Analysis, User Stories</li>
		<li>Use Cases, GUI, Screen and Interface designs, User Guides and Walkthrough</li>
	</ul>
	</li>
	<li>Documents
	<ul>
		<li>Provide system documentation on assigned software/applications.</li>
	</ul>
	</li>
	<li>Project Execution
	<ul>
		<li>Assist in enforcement of project deadlines and schedules.</li>
		<li>Assist in the development of project definitions, cost/benefit and risk analysis, work plans, progress reports, and presentations</li>
		<li>Mentor developers for project development task and issues;</li>
		<li>Prepare policies and procedures / incident reports / change request / work-in-progress reports to keep management, users and the team informed of projects issues;</li>
		<li>Facilitate User Acceptance Testing;</li>
		<li>Problems/Issues Analysis and Isolation;</li>
		<li>Training of End Users and creation of end user documentation;</li>
		<li>Monitoring and documentation of all changes</li>
	</ul>
	</li>
</ul>

Business Analyst

INFOMAX is a wholly owned Filipino company that was incorporated and registered to SEC in February 1998. 
Infomax aims to provide world class solutions in the area of Content Integration and Business Intelligence.  Our goal is to maximize the IT investments of our clients by providing them with high-value solutions that will improve their business processes and increase their revenue stream. 
We aim to be the preferred Partner in their business initiatives.
We enable and empower our employees to render innovative and high quality services to our customers. We will empower our employees with industry skills and product knowledge to become highly respected professionals in their fields.

Infomax Systems Solutions and Services Inc.

<ol>
	<li>Performs business requirements gathering from external and internal stakeholders using elicitation techniques and ensures proper documentation of these business requirements</li>
	<li>Reviews, analyzes, and evaluates client's requirements to implement system solutions to support the client's requirements</li>
	<li>Translates client requirements into functional requirements in a clear manner that is comprehensible to developers or project team</li>
	<li>Conducts software design sessions with solutions architect and development team to define functionalities of a software for developed product and services</li>
	<li>Define project requirements by identifying project milestones, phases, and activities and creating a project timeline based on the milestones and activities</li>
	<li>Monitoring of the deliverables and ensuring timely completion of projects</li>
	<li>Function as a liaison between business users and the technical team</li>
	<li>Conducts regular checkpoints or meetings with the business users to ensure that issues are appropriately addressed</li>
	<li>Conducts functional testing of software releases and ensures that it is aligned with the business requirements</li>
	<li>Monitors software problems of developed products and services from problem reporting to resolution</li>
	<li>Supports project delivery by working with the project team to document and coordinate user acceptance testing and training plans</li>
	<li>Provides the necessary support to ensure that all issues encountered during user acceptance test are properly addressed and resolved on a timely manner</li>
	<li>Manages development of developed products and services, features, and enhancements as aligned with each product’s roadmap</li>
	<li>Conducts risk assessment with project team for identifying risks ang mitigating plans for each assigned project</li>
	<li>Consolidates and validates build packages and patches, as endorsed by the quality analyst for proper commercial versioning and documentation, and handover to the implementation team</li>
	<li>Formulates pricing strategies in delivering product to the marketplace</li>
	<li>Researches on new technologies for use in improving usage of the product</li>
</ol>

We provide software to help stakeholders in the global TIC (Testing, Inspection and Certification) industry operate and transfer information to increase value, integrity and awareness of accredited certification.

By helping the TIC industry digitize and facilitate the flow of key information we help business and regulators around the world develop, monitor an improve global supply chains which leads to greater economic, environmental and social impact.

HIRING FOR START UP SUCCESS!

It’s the perfect time to join ITHINKWEB CORPORATION and we are looking for the best of the best.

We are a high-growth tech company that is looking to hire the most talented and passionate people. We have a great culture and have more than enough room for growth as we continue to scale our business. 

We believe in our mission – to build products that are so good they can only be sold by unicorn companies and WE WANT YOU TO BE PART OF IT!


IThinkWeb Corporation

The Data Management Intern will play an integral role in supporting our Data and Analytics team by assisting in the organization, cleaning, testing, and management of data across multiple platforms. This internship is ideal for individuals looking to gain hands-on experience in data management and analytics, with a specific focus on data cleaning, testing, analysis, and importing data from various formats (e.g., CSV, Excel, API). You will work closely with the team to help ensure the data used across the organization is accurate, accessible, and optimized for decision-making. 
 
The Role:

<ul>
	<li class="text-justify">Assist in structuring datasets for easy access, analysis, and reporting, ensuring data is well-organized and properly classified.</li>
	<li class="text-justify">Perform data cleaning tasks, such as removing duplicates, correcting errors, and handling missing values to ensure high data quality.</li>
	<li class="text-justify">Input data from multiple sources into internal databases and ensure regular updates and maintenance for accuracy and completeness.</li>
	<li class="text-justify">Help identify patterns or issues in data and collaborate with the team to apply corrective measures that improve data integrity and usability.</li>
	<li class="text-justify">Collaborate with other teams to support data-related initiatives and ensure data consistency across systems.</li>
</ul>

Data Management Intern

The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

**Full JD to be sent to shortlisted candidates

Summary of Work Activities and Responsibilities:

Under the supervision of the Workforce Management and Analytics Supervisor, the Workforce Management Analyst will assist in monitoring, reviewing, and analyzing the University’s workforce complement vis-à-vis employee capabilities, organization capacities, market/industry trends, and recommends appropriate actions.

Main Duties and Responsibilities

I. Workforce Monitoring and Analytics

<ul>
	<li>Captures the different data that looks into organization and employee profiles, (which include plantilla, workforce complement, job specifications/profiles, and job levels/ranks, structure - reporting lines, etc.) in coordination with the other HR sections, and recommends strategies on how to improve the seamless capture of data and the integration of the databases.</li>
	<li>Monitors potential and actual employee transitions and movements to determine the state of University workforce in coordination with the offices and sections in the HR Cluster. </li>
	<li>Researches, analyzes, prepares trends, and presents University- and unit-level workforce data, in coordination with the other HR sections.</li>
	<li>Works with all unit heads in determining their workforce plans and requirements vis-à-vis the unit’s mandates, in coordination with the other OPT&amp;OD sections.</li>
	<li>Prepares the necessary materials, information, and logistics for the workforce management conversations with all the units heads in the University. </li>
</ul>

II. HR Partnering Functions

<ul>
	<li>Actively researches practices related to OPT&amp;OD functions - frameworks, assessment strategies, intervention and evaluation. </li>
	<li>Keeps abreast of industry trends and practices that might affect the University, and provides feedback to the administrators on how to anticipate and manage its possible impact. </li>
	<li>Partners with clients by understanding and addressing their needs, providing proactive solutions that meet present and long-term needs, and monitors progress of project plans and deliverables.</li>
	<li>Serves as a partner to an assigned cluster/school’s leadership teams on initiatives that require HR/OD expertise and services. Meeting with the cluster’s leadership team regularly to help identify successes and areas for improvement, achievement of set organization and HR goals.</li>
</ul>

III. Group Management Support

<ul>
	<li>Keeps abreast of organization advancements, taking special interest in organization design, workforce analytics, job design, and change management.</li>
	<li>Assists in creating/updating policies related to workforce analysis. </li>
	<li>Assists in managing and maintaining relationships with Workforce Management Analysts and builds network with various vendors for possible partnership to develop, customize, and improve project delivery and outcomes.</li>
	<li>Assists in monitoring, coordinating, implementing, and evaluating projects, deliverables, timelines, agreements, including possible sustainability measures.</li>
	<li>Assists in communicating the programs of the Group to unit heads and employees.</li>
	<li>Manages and keeps the project team abreast of developments, when necessary.</li>
	<li>Oversees the coordination, logistical, and resource requirements of the Group’s projects and activities.</li>
	<li>Documents all meetings, proceedings, and events of the Group’s projects and activities.</li>
	<li>Assists in budgeting for operational requirements. </li>
	<li>Assists the OPT&amp;OD during peak seasons, and the University for events and committee works. </li>
</ul>

IV. Performs all other duties as may be reasonably required of the position, in accordance with the instructions of the Immediate Supervisor, and its duly authorized representative.

Workforce Management Analyst

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

The jobholder contributes to the growth and profitability of Stradcom Corporation by ensuring the effective and efficient account management in terms of revenue collection and reporting of assigned connectivity account. The jobholder performs accounting works regularly which involves maintaining, preparing, posting and balancing of financial transactions, statements, records, documents and/or reports relative to connectivity projects of the company.

Duties and Responsibilities

<ul>
	<li>Prepares daily and periodical collection and revenue report of Business Connectivity projects;</li>
	<li>Maintains accurate revenue records for informational and operation use;</li>
	<li>Receives and documents payments and transactions from the Compliance Officer, Revenue Accountant, Accounting Specialist and Web Applications Development Officers;</li>
	<li>Communicates with clients their account balances and payments and initiates disconnection from system due to unsettled accounts;</li>
	<li>Entertains client inquiries regarding accounts-related matters and communicates with clients to establish good working relations;</li>
	<li>Ensures timely transmittal of a statement of accounts, transaction summary reports and corresponding official receipts for the deposit made by clients;</li>
	<li>Analyzes and reconciles revenue collection on a daily and monthly basis with the Accounting Department;</li>
	<li>Generates and prepares other reports required by management; and,</li>
	<li>Performs other job-related tasks that may be assigned by his/her superiors from time to time.</li>
</ul>

Accounts Management Assistant

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

MedGrocer

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

 
The Management Trainee oversees the daily operations of MedGrocer. They coordinate with different teams in ensuring the best patient experience.

 
Key Responsibilities 

<ul>
	<li>Establish thorough understanding of operational processes and systems relating to customer service or supply chain</li>
	<li>Identify and implement process and system improvements</li>
	<li>Manage day-to-day operations relating to customer service or supply chain</li>
	<li>Manage, train, and provide learning and growth opportunities to the team</li>
	<li>Coordinate with customers and partners</li>
	<li>Address, investigate, and resolve major operational concerns</li>
	<li>Manage databases and monitors key performance indicators</li>
</ul>

 
Perks and Benefits

<ul>
	<li>HMO for employees</li>
	<li>Paid leaves</li>
	<li>Medicine coupons</li>
	<li>Opportunities for promotion and performance bonuses</li>
	<li>13th month pay</li>
</ul>

 
Why MedGrocer?

<ul>
	<li>Progress: To work in a team to ensure the safe and efficient delivery of medicines to our clients. You will have ownership over your work and have a chance to be exposed to various systems and processes that could enhance your skills in the field of pharmacy</li>
	<li>Purpose: To design and implement an impact in the digitally enabled platform to provide holistic patient programs in the form of discounted medicines, replenishments, and doctor consultations in order to enhance the lives of millions of Filipinos</li>
	<li>People: To both work and have fun with a group of dynamic and passionate individuals from diverse backgrounds, from whom you will learn from and create bonds with</li>
</ul>

Management Trainee | Makati

The RISE mission is to accelerate internet in the Philippines—we do this by focusing on the overall customer experience as well as the actual internet service we provide to business clients. Transparency and openness are guiding principles of our customer experience.

Headquartered in Cebu City and with an office in Makati City, various teams across our group work to improve our services and technologies. If you apply and are successful you will be working with people who are fast acting and proactive while being encouraged to develop your proficiency and leadership.

You will be rated on your ideas and execution, which should ensure your career is as rewarding as what you put in. Benefits include full HMO after 6 months. 1 dependent after 1 year, 80% of a 2nd dependent after another year. Regularization review at 3 and 6 months.

Responsible Internet Sustainability Effort Inc. | RISE

As an Events Management Specialist, you will be responsible for overseeing the end-to-end process of our marketing team’s event planning and execution. Your role at RISE will include planning, liaising with vendors, budget management, coordination, and ensuring overall event success. You will be working closely with our marketing team to boost outside engagement and expand our brand awareness. 
 
Duties and Responsibilities

<ul>
	<li>Assist in events and marketing activities of the company including planning, managing, and execution</li>
	<li>Coordinate with the entire marketing department during events</li>
	<li>Source and negotiate with suppliers and vendors</li>
	<li>Prepare budget and ensure adherence</li>
	<li>Conceptualize enhancement on future and upcoming event activities</li>
	<li>Endorse and review details to marketing team for marketing collateral needed in all events and activities </li>
	<li>Assume marketing initiatives related to events planning and execution</li>
	<li>Ensure success of all activities and prepare documentation and reports </li>
</ul>

Event Management Specialist

facebook.com/ImpactTrainingConsultancy

IMPACT Training & Consultancy is a company committed to the advancement and excellence of its multi-national clients across several industries. We run nation-wide operations by a team of dynamic and highly competent individuals who aim to make an impact on each of our clients’ organizations. We do this by strengthening and intensifying their capabilities through effective training, management planning, analysis, and implementations.

IMPACT offers career opportunities across several workforces, providing a unique career experience depending on your skills, career goals and personal learning objectives.

IMPACT - Training / Marketing / Consulting

The Account Management Executive communicates with food and store owners or partners to understand their needs to resolve complaints and prevent additional issues by proposing and implementing process improvements.

• Build strong and lasting relationships with customer/partners based on trust and respect. 
• Liaise with internal departments to facilitate partner’s fulfillment and grow partners’ business and revenue through offering marketing promos and expansion. 
• Identify and understand partners’ business needs to be able to customize product offerings. 
• Expand partner merchants’ business by offering other products and services to further create partnership value. 
• Keep accurate and updated records of account related information. 
• Maintain updated knowledge of company products and services.

Account Management Executive

Be a part of a "not so corporate" organization that is continuing to embark on an exciting journey.

Squadzip, our SaaS platform, has been launched to our enterprise clients and has received praise for its fresh and unique approach to addressing real felt pains of sales, operations, and service organizations, as well as its simplicity in adoption and implementation. 

Squadzip is the first co-investment of Kickstart Ventures and Plug and Play Tech Center in the Philippines. In only a few years since we opened office, Squadzip has found itself as an invaluable tool for businesses in multiple industries and locations. Today, Squadzip has positioned itself to be the "Digital Extension of the Office",  where teams can stay on top of their work and be productive from anywhere.

This is a place where you will be challenged to be creative and innovative on a daily basis. The future of digitalization is bright and sunny and we are looking for the bold few to help us shape it.

Squadzip (Digital Space Explorer, Inc.)

We are looking for individuals who can evangelize the idea that productive work can be done from anywhere! Right now businesses are spending billions on larger than necessary workspaces. The pandemic has forced businesses to consider work-from-home arrangements, but businesses are struggling to see this as a sustainable and productive way to move forward.

Squadzip is the Digital Extension of the Office, a platform that serves as a central reporting hub for all types of customer interactions, face-to-face interactions, video calls, voice calls, messaging, and more. We are looking for a few, energetic, driven individuals to help us spread this movement across the world.

Squadzip's Product Management team are considered the keepers of our product. Product Management Associates play a critical role in the organization. Among these responsibilities are the following:

<ul>
	<li>Ownership of customer support and product quality testing functions.</li>
	<li>Ideating new product ideas and strategies.</li>
	<li>Researching new technologies, market trends</li>
	<li>Provide customer support to Squadzip customers and enterprises on trial.</li>
	<li>Provide support to Customer Success, Business Development and Marketing as a product expert both in the office and in the field.</li>
	<li>Gather data from customers and existing prospective customers to validate product roadmap, ideas, and assumptions.</li>
	<li>Working with development team to manage development timelines</li>
	<li>Building content to support external customers</li>
</ul>

Product Management Associate

WIBS PHP INC., a leading financial technology company operating as an EMI (Electronic Money Issuer) and VASP (Virtual Asset Service Provider) in the Philippines, is seeking passionate and innovative individuals to join our dynamic team. As part of a rapidly growing industry at the forefront of digital finance, you will have the opportunity to work on cutting-edge projects that shape the future of financial services. Our mission is to empower people with seamless, secure, and scalable financial solutions. If you are eager to make an impact, work in a fast-paced environment, and be part of the digital revolution, we encourage you to apply and grow with us!

WIBS PHP INC.

Job description: 
• Developing and implementing company-wide risk management strategies 
• Identifying, assessing, and monitoring market risk, operational risk, compliance risk, etc. 
• Proposing and implementing risk mitigation measures 
• Preparing regular risk evaluation reports and presenting them to management 
• Conducting risk assessments for new business ventures and projects 
• Maintaining a risk management framework in compliance with regulatory requirements and laws 
• Leading the risk management team and fostering staff development

Risk Management Officer

At BCI Central, a proud member of Hubexo, we help the world build better. As global leaders in delivering essential data-driven insights, our unrivalled technology solutions enable our customers to sell more, improve efficiency, and build sustainably. Our flagship product, BCI LeadManager, empowers professionals in the construction industry to find, track, and close project leads effectively.

BCI Central (Philippines), Inc.

About Us: At BCI Central, a proud member of Hubexo, we help the world build better. As global leaders in delivering essential data-driven insights, our unrivalled technology solutions enable our customers to sell more, improve efficiency, and build sustainably. Our flagship product, BCI LeadManager, empowers professionals in the construction industry to find, track, and close project leads effectively.

What we offer for this roles: -

<ul>
	<li>Basic salary, allowance, business travel reimbursement &amp; monthly Commission - the salary range indicates the average potential earning, Uncapped earning potential through Commissions/Performance Incentives (On-target commission of at least 20,000 and above)</li>
	<li>Training &amp; Development - Training is provided, but we require your commitment too!</li>
</ul>

 

Your roles - day-to-day responsibilities: -

<ul>
	<li>Actively search and prospect new potential clients.</li>
	<li>Perform outbound introduction calls to prospects.</li>
	<li>We are setting appointments with potential clients.</li>
	<li>Understand potential client business needs. - Liaise with the decision-maker and match BCI's services to fit their business.</li>
	<li>Consistently achieve key performance indicators (KPI) &amp; meet Sales targets monthly.</li>
	<li>Manage all sales activities through the company CRM system.</li>
	<li>Participate in company events/activities as required.</li>
	<li>Any ad-hoc task is assigned from time to time.</li>
</ul>

Sales and Marketing Knowledge

Communication Skills

Corporate Communication

Closing Sales

Sales Executive | Business Development Consultant

Inteluck provides data-driven end to end logistics services to enterprises in Southeast Asia. The core of Inteluck is to maximize logistics efficiency by leveraging technology and data and creating value for both customers and vendors.

Inteluck supports a variety of logistics platform services, including domestic FTL (full truckload) transportation, warehouse management, freight forwarding, cross border transportation and other bespoke supply chain services.

Headquartered in Singapore and operates in other Southeast Asian countries including the Philippines and Thailand, with offices in China and other regions.

Inteluck’s mission is to build the most efficient logistics world by connecting talented and responsible people driven by the data and technology.

Inteluck Corporation

Key Responsibilities:

1. Customer Relationship Maintenance:

<ul>
	<li>Responsible for building and maintaining positive relationships with existing customers to understand their logistics needs and business goals.</li>
	<li>Communicate regularly with customers to ensure they are satisfied with the company's services and to address their questions and concerns.</li>
</ul>

2. Customer Satisfaction Management:

<ul>
	<li>Monitor customer satisfaction, collect feedback, and take steps to improve the customer experience.</li>
	<li>Assists in resolving customer complaints to ensure issues are resolved promptly and to prevent future issues.</li>
</ul>

3. Business Re-development:

<ul>
	<li>Drive increased sales and business growth by developing a deep understanding of customer needs and identifying cross-sell and upgrade opportunities.</li>
	<li>Work with the sales team to develop account maintenance plans to ensure long-term stability and growth of customer relationships.</li>
</ul>

4. Data Analysis and Reporting:

<ul>
	<li>Collect and analyze customer data to understand customer demand trends and behavioral patterns.</li>
	<li>Generate regular reports on the progress of customer maintenance and business redevelopment.</li>
</ul>

5. Collaboration and Teamwork:

<ul>
	<li>Work closely with the Marketing, Sales and Logistics teams to ensure customer needs are met and provide a consistent customer experience.</li>
	<li>Participate in internal training and knowledge sharing within the company to continuously improve the team's comprehensive capabilities.</li>
</ul>

Customer Account Management Associate

Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

Responsible for driving loan product innovation, enhancing profitability, and ensuring alignment with the Wholesale Banking Segment’s business objectives. Partner with client coverage teams to pursue business opportunities and solutions while ensuring the effectiveness and efficiency of loan processes and policies. The role requires a deep understanding of commercial / corporate lending products, market dynamics, and regulatory requirements as well as strong leadership and analytical skills.

<ul>
	<li>Create and launch new loan products/programs and solutions supporting the key business segments of the bank.</li>
	<li>Manage existing products to ensure their continued commercialization, update features and risk parameters based on internal and external regulatory requirements, market practice and competitor landscape to sustain the bank’s value proposition.</li>
	<li>Collaborate with cross-functional teams including Operations, Risk Management, Finance, Compliance and Technology to ensure product compliance and seamless execution</li>
	<li>Perform annual or ad-hoc (as needed) Product Manual review and update.</li>
	<li>Manage loan product Profit &amp; Loss position in close coordination with FinPlan and WBS MIS. Ensure that data received are validated and reflects the expected revenue from both existing accounts and newly onboarded clients.</li>
	<li>Monitor the impact of asset quality, ECL provisions &amp; ROPA gains comparing month-on-month fluctuations and verifying the causes and note significant impact to P&amp;L.</li>
	<li>Initiate a periodic (e.g. quarterly) discussion with business segments to align pricing strategy, escalate observed reductions in margins and align on the direction towards reaching the budget requirement.</li>
	<li>Take full responsibility and accountability on the accuracy of data on business volume and revenue.</li>
	<li>Prepare monthly management report and highlight significant movements or events impacting the P&amp;L.</li>
	<li>Actively collaborate with client coverage, Transformation, EREM teams to structure, create loan financing solutions and services that address the needs of clients.</li>
	<li>Engage closely with Relationship Managers on pipeline monitoring and realization.</li>
	<li>Develop a strong working partnership with internal stakeholders such as Credit Risk, Compliance, Legal, Audit, and support teams such as Credit Operations, MIS, FinPlan, Accounting, Implementation, Onboarding and Service Delivery teams, among others for productive consultations and support in relation to product management and deal initiations.</li>
	<li>Articulate clearly and concisely to a wide range of audience both internal and external, on the varying parameters, benefits, structures, risks and mitigating factors of the bank’s loan portfolio and finance solutions.</li>
	<li>Negotiate effectively with internal and external counterparties in relation to compliance, risk, legal, regulatory and commercial consultations, among others.</li>
	<li>Monitor product commercialization, portfolio outstanding and movements, portfolio quality, adherence / deviations to product parameters, risk criteria, among others, and prepare management reports.</li>
	<li>Create learning modules and conduct product training to internal parties on loan finance solutions.</li>
	<li>Present product and portfolio updates to team and management using presentation tools as per the bank’s branding look and feel.</li>
	<li>Support the client coverage teams and / or present in Townhall, sales rallies and other management meetings to enhance the engagement of internal parties in commercializing the bank’s loan finance solutions.</li>
	<li>Adhere to existing risk, compliance and banking policies such as, but not limited to, HR policies and guidelines on the day-to-day conduct in the office, clients, internal and external stakeholders, among others.</li>
</ul>

Loans Product Management Officer

Job Function: 

<ul>
	<li>To actively contribute to the growth of the business by identifying new sales leads, pitching products or services, and maintaining fruitful relationships with existing customers. </li>
</ul>

Key Responsibilities: 

<ul>
	<li>Conduct market research to identify new business opportunities and potential clients. </li>
	<li>Engage with prospective clients through cold calls, emails, and networking. </li>
	<li>Prepare and deliver presentations to potential clients. </li>
	<li>Work closely with the team to develop and implement growth strategies. </li>
	<li>Manage and nurture relationships with existing clients to identify additional business opportunities. </li>
</ul>

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