ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Prepaid Load Card)

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and accurately</li>
	<li>Deliver world class customer service by communicating with energy and personal confidence</li>
	<li>Provide accurate product information and serve as a knowledgeable resource for the customer</li>
	<li>Meet and exceed monthly key performance standards, and deliver exceptional reliability and adherence to policy</li>
</ul>

Customer Support | Education Account | Cubao

<ul>
	<li>Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and accurately</li>
	<li>Deliver world class customer service by communicating with energy and personal confidence</li>
	<li>Provide accurate product information and serve as a knowledgeable resource for the customer</li>
	<li>Meet and exceed monthly key performance standards, and deliver exceptional reliability and adherence</li>
</ul>

Customer Service Representative | Education Service | CDO

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

Student Affairs Management

<ul>
	<li>Maintaining an active, harmonious, and vibrant learning environment for students by way of communicating student concerns to faculty, school personnel, external agencies and other stakeholders, and vice versa</li>
	<li>Manage the publication of all internal communications to the student body in coordination with the Student Formation Service Manager, Branding and Communications Manager, Academic Head and the Student Council</li>
	<li>Act as the content supervisor of the student information portals</li>
	<li>Collect, manage and prepare statistics and reporting activities relating to student affairs.</li>
	<li>Process and monitor the compliance documents needed for out-of-campus activities in accordance with the policies and procedures set by LGUs and CHED.</li>
	<li>Develop, review, and update policies and procedures pertaining to the management of student affairs programs and services.</li>
</ul>

Management of Student Experience

<ul>
	<li>Facilitate the creation, update, and deployment of the Student Services Survey in coordination with the SFS Manager and collaborate with the HR Department on communicating its results to the concerned departments.</li>
	<li>Organize student orientations, assemblies, and town halls to assist in the onboarding of new students to the CIIT community, keep them updated about academic plans and new policies.</li>
	<li>Provide general assistance to all student related concerns and clearances during the enrollment period.</li>
	<li>Actively participate in the review of the Student Handbook and oversee its dissemination to students.</li>
	<li>Determine and assess student services needs of students and initiate referrals to appropriate teams.</li>
	<li>Advise students on policy concerns and assist in the resolution of problems and issues by advocating for the student rights in these issues.</li>
</ul>

Student Activities 

<ul>
	<li>Oversee all student-led events and activities initiated by recognized student organizations (RSOs), in and off-campus.</li>
	<li>Monitor and advise students on the implementation of student events and activities such as, but not limited to, cultural events, outreach activities initiated by RSOs, sporting and gaming events, social events like,inter-school competitions, etc.</li>
	<li>Develop and implement together with the SFS Manager, special campus events including, but not limited to, national and international day celebrations, commemorations, etc.</li>
	<li>Plans and implements social, cultural, recreational activities of various student groups, according to school policies and process protocols</li>
	<li>Promotes student participation in social, cultural and recreational activities.</li>
</ul>

Student Leadership and Empowerment

<ul>
	<li>Design and implement leadership and soft-skills workshops, training sessions, and activities for students</li>
	<li>Develop and implement a student leadership program targeting student leaders in RSOs and the Student Council with the aim of developing leadership skills and behavioral competencies that are anchored in CIIT’s core values.</li>
	<li>Regulate and supervise the Student Council, the Student Organizations and the Student Body as a whole</li>
	<li>Provide assistance and support to student-related endeavors and competitions outside of the school</li>
	<li>Organize a student leadership rewards and recognition program.</li>
</ul>

Student Affairs Officer

Reedley International School is a private, co-educational, non-sectarian International School that offers program levels from Kindergarten to Grade 12. Accredited by the Western Association of Schools and Colleges (WASC), Reedley provides quality, college-preparatory education for local and international students permanently or temporarily residing in Metro Manila.
Driven by various curricular and co-curricular activities, a passionate group of personnel and about 700 students from various nations, Reedley has grown to be a reputable institution known for its kind and nurturing culture. The school has a dynamic, stimulating, and collaborative working environment, with excellent opportunities for professional development. 
Changing lives is at the core of what we do in Reedley as we believe in what matters most -- academic excellence and happy students. If you are an educator that passionately takes on the holistic formation of learners, then we invite you to join us on this exciting journey to greatness!

Reedley International School

Takes on the role of Teacher who ensures that student learning happens with competent lesson preparation, instruction, and assessment. Plans for and execute the curriculum. Successful teacher hires are expected to be:

<ul>
	<li>
	Globally-minded educators, to help students see beyond themselves to better understand the world
	</li>
	<li>
	To work collaboratively in a cross-cultural school environment
	</li>
	<li>
	To use differentiation in assessment and teaching for student success
	</li>
	<li>
	To develop personal and professional growth
	</li>
	<li>
	To contribute to a warm, nurturing, and big-hearted school culture
	</li>
</ul>

Teacher | Special Education (SPED)

What you will be doing:

 

<ul>
	<li>Assist students with inquiries and navigation of the university website</li>
	<li>Provide first line of support for any system issues relating to enrollment, registration and the like</li>
	<li>Resolve customer/user concerns in a satisfactory and timely manner</li>
</ul>

Open University Account Technical Support | Cubao

MISSION
We are a global innovative learning institution that partners with families in providing transformative education to help build holistically developed Christ-like influencers.

VISION
Through global innovative education, we envision our learners to be holistically developed, Christ-like servant-leaders who love God and others, with a commitment to make a positive difference in the world.

Life Academy Foundation Inc. | Life Academy International

<ul>
	<li>Developing the LAIC’s library system and collection</li>
	<li>Building of the library collection</li>
	<li>Working closely with all members of the Library Team and other personnel of the School</li>
	<li>Reference Service: Provides library orientation to both the faculty and the students regarding the policies, procedures, rules and regulations and physical orientation of the library</li>
	<li>Cataloging: Organizes new and old materials quickly, efficiently and accurately</li>
	<li>Weeding: Deselects and takes out books that are worn out, no longer updated, and with multiple copies</li>
	<li>Floor Plan: Arranges the physical set up of the library</li>
</ul>

School Librarian for Higher Education

<ul>
	<li>Develop a Guidance Program in accordance with SFS and the Academic Department’s objectives</li>
	<li>Deliver the different guidance services such as counseling, testing, inventory, information, placement, evaluation and research, and group guidance as needed by the students</li>
	<li>Prepare intervention programs for students who have been referred to the Guidance Center for further assessments and evaluation</li>
	<li>Prepare yearly guidance modules that regularly meets the needs and concerns of the student body</li>
	<li>Evaluate students’ abilities and interests through aptitude assessments and interviews ;</li>
	<li>Administer psychological tests to students and other school personnel as the need arises</li>
	<li>Identify school issues that affect students’ academic performance</li>
	<li>Collaborate with teachers, administrators and parents regarding student issues</li>
	<li>Conducts learning seminars or brainstorming sessions on school-related issues and career planning</li>
	<li>Ensure an updated information / report of each student on file and in the Centralized Student Database or existing database system in place</li>
	<li>Assist the Admissions Office in administering entrance examinations and group testing;</li>
	<li>Refer possible cases of mental health disorders to partner Psychological clinics</li>
</ul>

Guidance Counselor

ABOUT US 
 
Norde International Distributors is Making Digital Happen.
 
Located in Quezon City, Philippines, the company was established in 2005 and has become the leading distributor of digital graphic solutions in the country. Throughout its more than a decade history, Norde has been associated with continuous innovation and revolutionary technology.
 
The company collaborates with global partners who possess cutting edge machineries, highly developed skills and certified processes that strengthens business.
 
Norde International provides exceptional state-of the-art digital print solutions to a broad array of industry segments covering general commercial printing, labels, packaging, signages, displays, finishing, direct to garment, design, manufacturing, engineering, and 3D technology.
 
The company aims to bring forth progress and innovation to its clients. It targets to bring great opportunities that can provide sustainability and progress.
 
Norde International Distributors continuously go beyond expectation as it make digital possibilities happen
 
MISSION
We empower our customers to be the most successful they can be in their respective industries by improving their product development and production processes. We do this by: 

+ Delivering great service through our people and processes 
+ Offering relevant solutions through our technologies and innovation 
+ Creating and nurturing mutually beneficial partnerships through commitment and integrity 

VISION
To be the overwhelming partner-of-choice in our target segments through our market leadership, world class products, and industry-leading after-sales services. 

ONE NORDE. ONE TEAM.

Norde International Distributors (QL Development, Inc.)

Job Description 

<ul>
	<li>Master and implement the lesson plan and activities provided by the school</li>
	<li>Conduct effectively daily classes</li>
	<li>Develop and implement supplemental activities that promote the cognitive, social and emotional development of children</li>
	<li>Create a warm, welcoming and inclusive classroom environment that fosters a love of learning and promotes positive interactions among children</li>
	<li>Observe and assess the progress of each child and communicate as needed with parents regarding their child’s development</li>
	<li>Work collaboratively with other teachers and staff to plan and implement special events</li>
	<li>Maintain a clean, organized, and safe classroom environment, and ensure that all materials and equipment are in good working condition</li>
	<li>Attend meetings, PTCs, and participate in trainings and other professional and personal development opportunities</li>
	<li>Adhere to all school policies, health and safety regulations</li>
</ul>

Preschool Teacher

Takes on the role of Teacher who ensures that student learning happens with competent lesson preparation, instruction, and assessment. Plans for and execute the curriculum. Successful teacher hires are expected to:

<ul>
	<li>Work collaboratively in a cross-cultural school environment.</li>
	<li>Use differentiation in assessment and teaching for student success.</li>
	<li>Develop personal and professional growth.</li>
	<li>Contribute to a warm, nurturing and big-hearted school culture.</li>
</ul>

Classroom Management

Learning Strategies

Learning Management System LMS

Presentation Skills

Record Keeping

Interpersonal Skills

Problem Solving

Primary or Secondary School Teachers

The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities: 

The Program Officer for Formation II is part of a self-managed team (SMT) and reports directly to the Executive Director.

S/he collaborates closely with his/her teammates for his/her tasks, and consults with PO for Program Support to ensure proper development and efficient implementation of the program for their assigned year level.

 

Main Duties and Responsibilities:

I. Program Management

<ul>
	<li>Conduct home visits and student interviews for intake of program participants </li>
	<li>Plan and implement interventions and community-building activities including college bridging, mentoring sessions, batch gatherings, orientation seminars, etc</li>
	<li>Conduct consultations or “kumustahan” sessions with students and other stakeholders (parents, volunteers, partners) and prepare consultation reports</li>
	<li>Coordinate the participation of students in events including donor meet-ups</li>
	<li>Gives critical and reliable inputs about the participants whenever necessary (e.g. during their final acceptance deliberations, donor-donee matching, special concerns meetings)</li>
	<li>Collaborate with Program Officers (POs) for Program Support to align the interventions with the Trailblazers Program objectives and outcomes</li>
	<li>Continuously work with teammates to monitor, evaluate, and iterate the identified caring and community building activities and interventions</li>
</ul>

II. Administrative and Team/Office Support 

<ul>
	<li>Collaborates with teammates in the performing the administrative functions and other team maintenance tasks such as the following:
	<ul>
		<li>Formulates quality and efficient cluster activities, systems, and processes. </li>
		<li>Acts as documenter or presider/facilitator during SMT meetings</li>
		<li>Acts as documenter or logistical support during the conduct of trainings or workshops</li>
		<li>Gives critical and reliable inputs about the participants whenever necessary (e.g. during their final acceptance deliberations, donor-donee matching, special concerns meetings)</li>
		<li>Submits timely progress reports, program updates, and other relevant documentation to properly transition their batch to another SMT.</li>
		<li>Facilitates information dissemination to the participants</li>
		<li>Prepares budget requests and liquidation reports </li>
	</ul>
	</li>
	<li>Provides critical but constructive inputs during team member’s performance appraisal/review conduct.</li>
	<li>Performs functions as defined by their committee involvement (e.g. Pa-Care, VolMan, GA, Paskuhan, PDE, Finance, etc.)</li>
	<li>Assists other SMT’s in the implementation of their events and interventions </li>
	<li>Acts as support during team events like Education Partner’s Luncheon, Coordinators’ Conventions, Thanksgiving lunches and dinners, other assemblies, planning and evaluation sessions, and multi-stakeholder gatherings.</li>
	<li>Acts as one of the panelists during HR Panel Interview of applicants</li>
	<li>Submitting timely and accurate daily time record</li>
	<li>Overseeing Student Assistants and Service Hours</li>
	<li>Submitting any requirements that may be deemed necessary by the Executive Director, Senior Program Officer, or as requested by other Ateneo offices/units</li>
</ul>

Program Officer for Formation | Pathways for Higher Education

Edge Tutor is an innovative platform that offers comprehensive tutor support solutions. It provides rewarding learning experiences by sourcing, screening, training, and retaining highly qualified tutors. The platform was founded in 2022 by Harvard alumnus Henry Motte-Muñoz and initially operated under Edukasyon.ph, the leading EdTech platform in the Philippines with over 10 million visitors.


In 2023, Edge Tutor spun out of Edukasyon.ph to focus entirely on its mission of offering an exceptional online tutoring service. The team at Edge Tutor comprises industry experts with decades of experience working with some of the world's most prominent online tutoring companies, such as Education First, VIPKID, 51Talk, and AllRight. Moreover, the team members hold qualifications and training from distinguished institutions such as Cambridge University and Trinity College London.

EDGE Tutor International

EDGE Tutor Perks: 

<ul>
	<li>Teach internationally from home, enjoying the convenience and comfort of your own space.</li>
	<li>Enjoy year-round teaching opportunities, ensuring a stable and consistent workload.</li>
	<li>Get 24/7 All-Human Support team to seamlessly connect you with your students</li>
	<li>Access prepared teaching materials and resources to enhance your lessons</li>
	<li>Expand your expertise and open doors to further career opportunities with paid international training</li>
	<li>Teach a diverse range of students, including both group classes and personalized one-to-one lessons.</li>
	<li>Make a positive and lasting impact on learners of all ages</li>
</ul>

Benefits: 

<ul>
	<li>Health and Security: Benefit from HMO and life insurance coverage, prioritizing your well-being.</li>
	<li>Rewards for Commitment: 1-month fee Retention bonus after 12 months</li>
	<li>Equipment Assistance: Access a Php12,000 subsidy to equip yourself with the tools needed for effective teaching.</li>
	<li>Internet Load Assistance: Emergency internet bill assistance of up to 3k, interest free.</li>
	<li>Class incentives</li>
</ul>

ESL Online Math Tutor for North America Full time

Caspo Incorporated is a Strategic Support Provider that provides technical support and services to its clients in the areas of sports information intelligence, predictive analytics and data management. Its operations started on July 2005 and is based in the Philippines’ Central Business District – Ayala Avenue, Makati City for more than 14 years.

We are in need of dynamic and results-driven individuals who are dedicated to reaching higher levels of excellence in terms of personal and professional growth.
What the company prides itself in:

- We empower our clients with expert advisory services based on advanced as well as predictive analytics.
- We conduct consistent research and data analysis to develop vast sports information repository to satisfy the specific needs and critical standards of our clients worldwide. Advanced info-communication technology and applications are leveraged upon to achieve excellence in all aspects of our business processes or business operations .
- We pride ourselves for being recognized for the commitment and expertise of our teams to deliver accurate, reliable, timely and effective support and services.

Caspo Incorporated

Key Accountability Areas

<ul>
	<li>Facilitate in live or recorded training sessions</li>
	<li>Partner with other members of Training and Organization Development Department to develop eLearning versions of classroom and written training materials</li>
	<li>Manage the end-to-end process of the Caspo Learning Hub from conceptualization, creation, testing, implementation and roll-out, evaluation of courses, monitoring and assessment of learners’ progress.</li>
	<li>Work in close coordination with the IT Software Development Team for the integration of developed modules in Company Platform</li>
</ul>

Training Officer | eLearning Specialist

To ensure we continue to fulfill our role as a provider of vital services to customers, we are still hiring and continue to recruit top talent to Wells Fargo. However, we have adjusted our hiring practices due to the COVID-19 situation and the related social distancing guidelines. As a result, throughout your application process, you may be asked to connect with us virtually. We encourage you to check our job postings regularly for updates and additions.

About Wells Fargo

Wells Fargo & Company (NYSE WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

About Wells Fargo Enterprise Global Services (EGS) 
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

Wells Fargo has a long legacy with deep-rooted values that we live by every day. We work hard to attract exceptional talent to the business and we hope that the following information demonstrates why Wells Fargo truly offers a “welcome difference.”

Wells Fargo offers an inclusive environment where every team member knows and feels that they are valued, no matter their role. We refer to our employees as ‘team members’ because our people are resources to be invested in and because teamwork is essential to our success.
Collaboration is at the heart of our culture with everyone taking a proactive approach. Wells Fargo team members enjoy working together — across lines of business and geographies.

A welcome difference
“Welcome” is the basis of who Wells Fargo is as an international employer. We welcome team members into an inclusive environment that encourages amazing work. We find it important to let our team know that they are valued, no matter their role. As an employer we live by three important pillars;

Everyone matters. At Wells Fargo, our inclusive culture results in an atmosphere of respect and encouragement that has team members feeling great about coming into work every day. We value the viewpoints of our team members and encourage them to be their best.

I succeed when we all succeed. When collaboration is the expectation, everyone takes a proactive approach — pitching in to ensure all team members reach their goals. At Wells Fargo, our team genuinely enjoys working together.

Our progress, your development. Success is always in sight at Wells Fargo as our opportunity-rich international business, supportive managers, and engaged colleagues provide the environment for you to develop professionally and personally. We support your development and encourage you to advance your career. Additionally, our company’s global presence will allow team members to knowledge-share with their colleagues around the world.

We achieve our goals through collaboration and believe everyone matters at Wells Fargo. We create a community where we promote diversity and inclusion, wellness and volunteering.

Making Wells Fargo a great place to work, we have facilities that our team members can enjoy.
• Fitness gym
• Sleeping rooms
• Karaoke room
• Team member parking
• Sports court
• Quiet rooms
• Cafeteria
• Internal Shuttle service

Because we value inclusivity, Wells Fargo has special interest groups that you can join.
• Basketball, volleyball, football
• Badminton, chess
• Music, arts, dance
• Camera club
• Runners and riders club
• LGBTQ network
• Women’s network

Our Vision
Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially.

Our Values
Five primary values guide every action we take:

What’s right for customers. We place customers at the center of everything we do. We want to exceed customer expectations and build relationships that last a lifetime.

People as a competitive advantage. We strive to attract, develop, motivate, and retain the best team members — and collaborate across businesses and functions to serve customers.

Ethics. We’re committed to the highest standards of integrity, transparency, and principled performance. We do the right thing, in the right way, and hold ourselves accountable.

Diversity and inclusion. We value and promote diversity and inclusion in all aspects of business and at all levels. Success comes from inviting and incorporating diverse perspectives.

Leadership. We’re all called to be leaders. We want everyone to lead themselves, lead the team, and lead the business — in service to customers, communities, team members, and shareholders.
Our Goals

We want to become the financial services leader in these areas:

Customer service and advice. After listening to and understanding our customers and their financial goals, we want to provide exceptional service and guidance to help them succeed financially.

Team member engagement. Our team members are our most valuable resource. We want to be the employer of choice — a place where people feel included, valued, and supported; everyone is respected; and we work as a team.

Innovation. Through innovative thinking, industry-leading technology, and a willingness to test and learn, we create lasting value for customers — and increased efficiency for our operations.

Risk management. While working to set the global standard in managing all forms of risk, we want to serve customers’ needs and protect their assets, information, and privacy.

Corporate citizenship. We make a positive contribution to communities through philanthropy, advancing diversity and inclusion, creating economic opportunity, and promoting environmental sustainability.

Shareholder value. We want to deliver long-term value for shareholders through a balanced business model, strong risk discipline, efficient execution, and a world-class team.

We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Wells Fargo Philippines

In this role, you will:

<ul>
	<li>Support customers with inquiries on financial products and services</li>
	<li>Identify ways to improve customer experience within established procedures</li>
	<li>Perform routine customer support tasks by responding to and resolving customer inquiries and complaints</li>
	<li>Receive direction from customer service supervisor</li>
	<li>Escalate questions and issues to more experienced representatives</li>
	<li>Interact with immediate customer service team as well as internal and external customers on incoming questions and concerns</li>
</ul>

Cards Representative (CSR)

In this role, you will:

<ul>
	<li>Support customer success and seek ways to improve moderately complex inquiries or issues from customers regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication</li>
	<li>Perform routine tasks such as answering inquiries, resolving problems, and providing a best in class customer experience while adhering to work guidelines, policies, and regulations</li>
	<li>Regularly receive direction from management, escalate questions and refer more difficult issues to staff</li>
	<li>Perform research to resolve moderately complex customer issues including communicating with other departments for issue resolution</li>
	<li>Interact with experienced representatives on difficult issues</li>
	<li>Be responsible for coaching new hires and less experienced staff</li>
	<li>Respond to inquiries and issues from customers</li>
</ul>

Everyday Banking Representative (CSR)

<ul>
	<li>Frequently attend educational seminars to improve knowledge and performance level</li>
	<li>Maintain customer/potential customer data bases</li>
	<li>Accommodates client disabilities by recommending devices and techniques.</li>
	<li>Improves client references by writing and maintaining documentation.</li>
</ul>

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