ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
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(e.g,, Globe
Prepaid Load Card)

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Manage knowledge transfer, material development and training delivery</li>
	<li>Standardize training modules - ensuring alignment with new process releases</li>
	<li>Execute process training to Operations team and calibrate results across.</li>
	<li>Collaborate with Quality team and management across sites to identify learing gaps and develop LEAN, solution oriented and measurable training.</li>
</ul>

Compensation: Php 35,000 to 40,000

BPO Process Trainer

<ul>
	<li>Answer inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Resolve problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Fulfill requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Sell additional services by recognizing opportunities to up-sell accounts and explaining new features.</li>
	<li>Maintain call center database by entering information.</li>
	<li>Keep equipment operational by following established procedures; reporting malfunctions.</li>
	<li>Update job knowledge by participating in educational opportunities.</li>
	<li>Enhance organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
</ul>

Customer Service

Medical BPO Associate

<ul>
	<li>Follow communication “scripts” when handling different topics.</li>
	<li>Keep equipment operational by following established procedures and reporting malfunctions.</li>
	<li>Provide customers with product and service information.</li>
	<li>Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.</li>
	<li>Recommend solutions and other services if appropriate.</li>
</ul>

Healthcare BPO Agent | Pasay

<ul>
	<li>Design and prepare training courses and materials specific to sales motivation.</li>
	<li>Help identify skills and opportunities for growth to create a program tailored to unique focus areas to improve performance.</li>
	<li>Create sales campaign and drive sales campaign based on project needs.</li>
	<li>Execute process training to Operations team and calibrate results across.</li>
	<li>Collaborate with Quality team and management across sites to identify learing gaps and develop LEAN, solution oriented and measurable training.</li>
</ul>

Compensation: Php 25,000 to 40,000

BPO Sales Trainer | Cebu

<ul>
	<li>Improve system performance by identifying problems and recommending changes.</li>
	<li>Route calls to appropriate resource.</li>
	<li>Follow up customer calls where necessary.</li>
	<li>Complete records of telephonic interactions, orders, and accounts.</li>
	<li>Determine eligibility by comparing client information to requirements.</li>
	<li>Accomplish information systems and organization mission by completing related results as needed.</li>
</ul>

Healthcare BPO Professional | Taguig

B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia. 

We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives. 

Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from.

We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people.

A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.

B4B Solutions Inc.

Key Responsibilities of a Senior Tax Accountant:

<ul>
	<li>Prepare and review income tax returns for individuals, companies, partnerships, and trusts</li>
	<li>Assist with the flow of information between the account &amp; its clients</li>
	<li>Liaise with ATO on client matters</li>
	<li>Input data using Xero Online accounting software</li>
	<li>Prepare draft Business Activity Statement (BAS) and Instalment Activity Statement (IAS) for further review by the offshore Accountants</li>
	<li>Prepare and analyse Financial Statements, for review by the offshore Accountants</li>
	<li>Prepare ATO applications such as ABN, TFN, GST and PAYG</li>
	<li>Handle business entity set-up and registration</li>
	<li>Maintain up-to-date knowledge of relevant taxation and other related legislation and rulings</li>
	<li>Assist with bookkeeping tasks</li>
	<li>Communicate with direct manager on workflow matters</li>
	<li>Prepare financial statements in accordance with all current, legal and accounting reporting standards</li>
	<li>Identify, research and/or resolve all complex accounting issues</li>
	<li>Prepare workpapers and workflow reports for clients</li>
	<li>Analyse management accounting reports and provide advice to clients</li>
	<li>Performing other tasks as required by the client and the management.</li>
</ul>

 

Other responsibilities may include:

<ul>
	<li>Prepare clear and concise work papers as evidence of work performed</li>
	<li>Apply knowledge of the business environment within which the client is operating and how the client is positioned in the industry</li>
	<li>Share knowledge, best practices, and industry market trends to actively increase the overall knowledge of the team</li>
	<li>Ensure processing of information into the Firm’s systems has been properly recorded</li>
	<li>Provide other support as necessary to the client</li>
	<li>Maintain current files and records accurate, and date any actions and detailed file notes</li>
	<li>Participate in internal and external training as required</li>
	<li>Review junior staff work papers and ensure appropriate evidence is documented</li>
	<li>Contribute to the team effort by accomplishing other tasks as requested by the client.</li>
</ul>

Senior Tax Accountant | Australian Tax Expert, Work from Home

<ul>
	<li>Manage knowledge transfer, material development and training delivery</li>
	<li>Standardize training modules - ensuring alignment with new process releases</li>
	<li>Execute process training to Operations team and calibrate results across.</li>
	<li>Collaborate with Quality team and management across sites to identify learing gaps and develop LEAN, solution oriented and measurable training.</li>
</ul>

BPO Process Trainer | Cebu

Aboitiz Power Corporation (AboitizPower, AP) is a leader in the Philippine Electric Power Industry with a portfolio of assets located across the country. It has several hydroelectric and geothermal assets in its generation portfolio and also has non-renewable power plants located across the country. 
 
This includes:

- Hedcor, Inc.
- Therma Luzon, Inc.
- Therma South, Inc.
- Therma Marine, Inc.
- Therma Mobile, Inc.
- East Asia Utilities Corp. 
- Cebu Private Power Corp. 
- AP Renewables, Inc.

At AboitizPower, we thrive together to drive change for a better world.

We are a PEOPLE-CENTRIC organization who provides growth OPPORTUNITIES on a professional and personal level. We shape a better future as we do purposeful WORK in an ENVIRONMENT that is culture-focused, continuously innovating, and where individual and team contributions aligned to winning with integrity are RECOGNIZED.

When you work at AboitizPower, you become part of an organization that is passionate and committed to advancing business and communities by providing reliable, reasonable, and responsible power to all.

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. Scammers are falsely claiming to be representatives of Aboitiz, offering jobs in exchange for recruitment fees. Aboitiz does not ask for money from our applicants at any point of the job application process.

#POWERyourFuture

Aboitiz Power Generation Group

The Tax and Compliance Supervisor will be responsible for Tax compliance and management, Board of Investments (BOI), statutory reporting to the Bureau of Internal Revenue (BIR), Securities and Exchange Commission (SEC), and other regulatory bodies. The incumbent is also responsible for the recovery of Input Value-Added Tax (VAT) and for the provision of financial reports to other concerned departments for the purpose of regulatory compliance [SEC, BIR and Energy Regulatory Commission (ERC), and other regulatory bodies, as applicable].

<ul>
	<li>Prepares monthly and special reports to management on status of BIR tax audits, VAT claims and status of court cases relating to taxes.</li>
	<li>Reviews and analyzes material transactions to ensure tax compliance and provides feedback to the accounting team and to management on a timely manner.</li>
	<li>Informs other finance team members about new tax regulation on a timely manner, and conduct orientation to the team.</li>
	<li>Serves as the finance team resource in ensuring tax compliance in the day-to-day transaction processing.</li>
	<li>Coordinates and discusses with the team leaders the tax impacts of contracts and other purchase/sale transactions prior to the finalization.</li>
	<li>Reviews monthly, quarterly and annual tax returns (EWT, VAT, Withholding taxes, Income tax, and other applicable tax types), and ensures timely remittance of corresponding tax amounts.</li>
	<li>Handles BIR audits and other BIR inquiries.</li>
	<li>Ensures correctness of computed tax obligations and monitor prompt settlement of such taxes.</li>
	<li>Responsible for the timely filing of administrative claims for VAT refund as well as judicial claims.</li>
	<li>Completes documentation required for VAT refund claims; responsible for the follow-up and monitoring of the status of outstanding VAT claims (both administrative and judicial claims).</li>
	<li>Responsible for conversion of Tax Credit Certificate (TCC) into Tax Debit Memo, and its timely application against the company’s tax liabilities.</li>
	<li>Prepares annual tax plans and forecasts and submits the same to the management; monitor actual results against approved tax plan/forecast.</li>
	<li>Ensures company compliance to tax regulations.</li>
	<li>Ensures prompt submission of statutory reports to BIR, SEC, BOI, ERC, and other government regulatory bodies, as applicable</li>
	<li>Provides financial reports and other necessary financial information to other concerned departments in relation to regulatory compliance on a timely manner.</li>
	<li>Ensures accuracy of computations and timely remittances thereof.</li>
	<li>Coordinates with parent company’s legal team and external counsel on status of tax cases.</li>
	<li>Coordinates with CSR Supervisor and Aboitiz Foundation Inc. to avail of Adopt-a-School tax incentives and other similar incentives; ensure documentary requirements are complied with, on a timely basis.</li>
	<li>Monitors all tax incentives availed by the company arising from various laws.</li>
</ul>

Tax and Compliance Supervisor | For BGC, Taguig City

<ul>
	<li>Deliver dynamic training lessons across the project to a diverse learning audience.</li>
	<li>Ensure effective knowledge transfer via an assortment of teaching techniques, assessment tools and continuous improvement opportunities.</li>
	<li>Perform training needs analysis, training design and material development.</li>
	<li>Standardize training modules - ensuring alignment with new process releases</li>
	<li>Collaborate with Quality team and management across sites to identify learing gaps and develop LEAN, solution oriented and measurable training.</li>
</ul>

Compensation: Php 25,000 to 45,000

Training Specialist | BPO | Call Center

Leadership: Responsible for leading seamless migrations anywhere from across the BPO company's global footprint. The role ensures perfect execution of transition processes with end to end accountability.

Business Development: Lead new business pursuits to develop customized solutions for specific client engagements, working closely with clients for onsite projects. Provide ground level assessment and recommendations on processes with respect to process re-engineering and offshoring feasibility.

Organization Development: Build capability of migration functional team, bringing thought leadership to the table that improves migration set up and implementation.

BPO Transition Manager | MOA Pasay

• Manage the day-to-day activities of the Tax Compliance team and responsible for the timeliness, accuracy and completeness of tax reporting covering both corporate and employee tax. Ensure compliance to local and global standards not limited to meeting both internal and external requirements while fostering key relationships with delivery stakeholders both locally and globally. 
• Assist in the preparation and review of tax returns, local income tax provision and deferred tax computation. 
• Monitor changes in the Philippines tax laws that may impact Company’s tax liability. 
• Provide technical expertise and advise to the Tax Compliance Team on complex tax issues. 
• Assist in coordinating responses to inquiries of government tax agencies, internal and external auditors and stakeholders regarding tax filings, compliance, claims, regulations and other related matters. 
• Owner of all Tax Compliance processes and ensures adherence to prescribed approvals and minimum requirements to comply with BIR and PEZA regulations. 
• Identify, and if needed run and co-sponsor, Finance-related process improvements and innovation initiatives 
• Approve and post tax related journal entries

Tax Associate Manager | Mandaluyong

<ul>
	<li>Design and prepare training courses and materials specific to sales motivation.</li>
	<li>Help identify skills and opportunities for growth to create a program tailored to unique focus areas to improve performance.</li>
	<li>Create sales campaign and drive sales campaign based on project needs.</li>
	<li>Execute process training to Operations team and calibrate results across.</li>
	<li>Collaborate with Quality team and management across sites to identify learing gaps and develop LEAN, solution oriented and measurable training.</li>
</ul>

Compensation: Salary Php 35,000 to 58,000 plus HMO from Day 1, 13th month pay, Annual merit increase and bonuses, Paid VL and SL, Government Mandated benefits, Retirement benefit, etc.

BPO Sales Trainer | Cubao QC

<ul>
	<li>Manage the training function for multiple client areas</li>
	<li>Lead and facilitate the development, design and timely implementation of training programs/curriculum and improvement initiatives</li>
	<li>Oversee the management and effiicent scheduling of training resources and training classes</li>
	<li>Identify and assess training needs of the process; generate and execute plan for training interventions and quality initiatives</li>
	<li>Support the training and development of Trainers and Training Assistant Managers</li>
	<li>Collaborate with Operations Team to meet client needs and drive performance benchmarking</li>
	<li>Maintain an in-depth understanding of the domain knowledge, procedures and policies pertaining to Process Training</li>
</ul>

BPO Senior Training Manager | Alabang

<ul>
	<li>Perform quality audit on calls</li>
	<li>Ensure that information provided during the call done by the agents are accurate</li>
	<li>Timely and accurate completion of standard and advanced quality forms, reports and analysis</li>
	<li>Adhere to targeted call audits to be done per agent per month</li>
	<li>Attend and participates in quality calibration sessions</li>
	<li>Provide immediate education, report error trends and propose action plans to mitigate errors, as needed</li>
	<li>Will potentially perform POC tasks, as needed</li>
	<li>May be asked to take calls to keep him/herself updated or as needed</li>
</ul>

Quality Analyst | BPO | MOA Pasay

<ul>
	<li>Provide booking and reservation services to corporate clients/customers.</li>
	<li>Use a booking system to secure ticket reservations, reschedule flights, process refunds and collect payments.</li>
	<li>Send confirmation of travel arrangements and tickets to clients.</li>
	<li>Strive to proivde excellent customer service at all times.</li>
</ul>

Salary Package

<ul>
	<li>Monthly fixed salary P26,000 to 29,000</li>
	<li>Night shift differential pay</li>
	<li>Performance incentives</li>
	<li>HMO benefit from Day 1</li>
	<li>Government mandated benefits</li>
</ul>

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