We are a BPO located in Baguio City catering to Law Firms and Real Estate Companies in the US who have been our partners since 2007.

We specialize in paralegal services that include drafting legal documents, legal research, client interviews, appointment setting, case monitoring and case management.

We also have administrative assistant roles with tasks that include inbound client maintenance calls, outbound service calls, maintenance ticket monitoring, rent roll maintenance and video surveillance review.

We are looking for people who would like to grow our business with us.

Optimum Transsource Inc.

This is an ofice based job in Baguio City. 

The Marketing assistant will work in close coordination with the Marketing Head to:

1. Communicate with customers via phone, email, and other means.

2. Follow-up customers with mailers.

3. Set appointment for the sales manager.

4. Perform other marketing jobs that may be assigned.

Marketing Assistant

Aboitiz Power Corporation (AboitizPower, AP) is a leader in the Philippine Electric Power Industry with a portfolio of assets located across the country. It has several hydroelectric and geothermal assets in its generation portfolio and also has non-renewable power plants located across the country. 
 
This includes:

- Hedcor, Inc.
- Therma Luzon, Inc.
- Therma South, Inc.
- Therma Marine, Inc.
- Therma Mobile, Inc.
- East Asia Utilities Corp. 
- Cebu Private Power Corp. 
- AP Renewables, Inc.

At AboitizPower, we thrive together to drive change for a better world.

We are a PEOPLE-CENTRIC organization who provides growth OPPORTUNITIES on a professional and personal level. We shape a better future as we do purposeful WORK in an ENVIRONMENT that is culture-focused, continuously innovating, and where individual and team contributions aligned to winning with integrity are RECOGNIZED.

When you work at AboitizPower, you become part of an organization that is passionate and committed to advancing business and communities by providing reliable, reasonable, and responsible power to all.

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. Scammers are falsely claiming to be representatives of Aboitiz, offering jobs in exchange for recruitment fees. Aboitiz does not ask for money from our applicants at any point of the job application process.

#POWERyourFuture

Aboitiz Power Generation Group

He/ She will be responsible for computer systems to be more efficient or allow for more productive workflow across different departments related to computer hardware, programs, applications, and even cloud platforms.

Digital Data and Solutions

<ul>
	<li>Collaborate with the IT Infra team and internal customers to provide digital infrastructure solutions that enable business efficiency.</li>
	<li>Continuously evolves the organization’s infrastructure to facilitate and improve current and future requirements in digitalization.</li>
	<li>Conducts research and development for server and network systems optimization to improve the availability and reliability of enterprise IT services, including efficiency in the application of digitalization objectives.</li>
	<li>Provides assistance to the infra team for support and process optimization.</li>
	<li>Provides reports, project timeline, improvement plans and provides project updates on a weekly and monthly basis to the IT Digital Supervisor.</li>
	<li>Serves as project manager for outsourced activities related to Digital Infra optimization.</li>
	<li>Ensures project delivery and acceptance within projected timelines including turnover of completed digital infrastructure implementations to IT infra team (IT Infra).</li>
	<li>Ensures adherence to minimum security requirements during projects.</li>
	<li>Disseminates information related to teams on new technologies relevant to the organization.</li>
	<li>Manages 3rd party contracts and ensures conformance to agreements.</li>
	<li>Coordinates/Manages/executes tasks related to the EA directives with AP related to digitalization.</li>
</ul>

Solutions Specialist | For Benguet

<ul>
	<li>Monitor and observe a set of Video or CCTV footage and accurately record the necessary information for clients.</li>
</ul>

<ul>
	<li>Serve as phone support personnel to deal with client issues and collect information from them.</li>
	<li>Enter data into the database as well as to maintain and update it as necessary.</li>
	<li>Other tasks given by the Principal Client.</li>
	<li>Fielding of telephone calls;</li>
	<li>Coordination &amp; Discussion with client;</li>
	<li>Handle rent inquiries or billing issues</li>
	<li>Prepare reports and process paper works.</li>
	<li>Maintain and update an organized and accurate database records of and files.</li>
	<li>Function as back-office personnel</li>
	<li>Establishment and Proper maintenance of each client record, and files,</li>
	<li>Other job-related duties, as may arise from time to time</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This test measures the ability to relate and respond appropriately to different situations.

Dealing with Irate Customers

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

This test unit measures the ability to listen, understand, and follow a set of spoken instructions and remember the important details for implementation

Hiring employees that can accurately follow steps and processes dictated verbally ensures two things--same output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Verbal)

This measures the ability to grasp and comprehend fully and completely, explicit and implicit information of spoken communication/information.

Listening Comprehension

This measures the ability to retain information (written and spoken) presented in varied contexts.

Recall

Online Administrative Assistant | Office Based

<ul>
	<li>Manage and organize legal documents and files, ensuring everything is easily accessible and up to date.</li>
	<li>Gather and summarize information for attorneys, providing them with the insights they need to build strong cases.</li>
	<li>Draft essential legal documents and maintain clear communication with clients throughout the process.</li>
	<li>Handle scheduling and maintain case files, keeping everything on track and efficiently managed.</li>
	<li>File documents promptly and provide administrative support to attorneys, helping the team stay organized.</li>
	<li>Conduct legal research and assist in drafting documents to support the legal team’s efforts.</li>
</ul>

This test unit measures the ability to use Google and other search engines to acquire information

Research is made fast especially when employees doing the research know how savvy searches are done. Vocabulary to describe searches, knowledge in search engine operators, functions and features such as browsing history, and advanced search all allow narrowed and effective searches. Having search experts in the team is a must-have.This test measures ability to use search engines to acquire information.

Web Searching

This measures the ability to express thoughts in an organized structure.

Syntax

This test unit measures the ability to be brief and concise in written communication by avoiding redundancies

Efficient communication is effective communication. The more direct and accurate the message is, the clearer and the faster it gets to the receiver with little to no misinterpretation. And because businesses have more important tasks to do than read long-winded text or documents, hiring employees with this skill is a smart choice. This test measures the ability of the candidate to compose concise communication.

Brevity (Written)

This test unit measures the ability to paraphrase by choosing key ideas from a sentence and identifying good paraphrased versions of a sentence

Paraphrasing (Written)

Paralegal | Legal Assistant

eFlexervices is a 22-year-old BPO company providing exceptional quality and unwavering trust. Our partnership approach to the business allows us to match the right talent to every organization we support. We invest in people to optimize performance and maximize efficiency. We work hard to produce the highest possible results for our partners.

Performance is the underlying foundation that drives eFlexervices. We deliver the metrics our partners expect through proper recruitment and heavy investment in the right people.

Deep integration within our partners' organizations drives our team to take ownership of their work. This stakeholder mindset pushes higher performance, better quality, and longer retention.

eFlexervices Phils, Inc.

Who we are:

eFlexervices is a BPO company with a legacy spanning 22 years, we've honed our craft in providing exceptional quality and building unshakable trust. At eFlex, we're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support. We're not just investing in our work; we're investing in people, optimizing performance, and maximizing efficiency. We are all about exceptional quality and unwavering trust.

 

What we are looking for:

The Customer Success Operations Analyst will play a crucial role in optimizing our customer success team's efficiency and effectiveness. This role involves analyzing data to provide actionable insights, developing processes to improve customer satisfaction, and supporting the overall strategy and operations of the customer success team that will help increase our product’s value and revenue potential while also minimizing churn rates.

Ultimately, you will work directly with our Customer Success Managers and Customer Success Leadership Team to help solve problems and ensure their satisfaction. You will also work closely with other employees to ensure questions and concerns are addressed promptly.

 

What you’ll be doing:

<ul>
	<li>Data Analysis &amp; Reporting: Analyze customer data to identify trends, areas for improvement, and opportunities for proactive support. Develop, maintain, and automate reports and dashboards to track KPIs, such as customer satisfaction, retention, and engagement metrics.</li>
	<li>Process Optimization: Partner with cross-functional teams to create and refine workflows, processes, and tools that enhance productivity and customer outcomes. Conduct regular audits to identify process bottlenecks and propose solutions.</li>
	<li>Customer Segmentation: Work closely with the customer success team to define and refine customer segments based on usage, lifecycle stage, and behavior to deliver more tailored experiences.</li>
	<li>Customer Health Scoring: Support the design, implementation, and management of customer health scores to assess and monitor account health, proactively identifying at-risk accounts.</li>
	<li>System Management: Serve as the administrator for Customer Success tools (e.g., Gainsight, Salesforce, etc.), ensuring data quality, setting up new users, and troubleshooting issues.</li>
	<li>Cross-functional Collaboration: Work closely with Product, Sales, and Marketing to communicate customer insights and advocate for improvements that impact customer satisfaction and retention.</li>
	<li>Customer Insights: Regularly gather, analyze, and communicate feedback from customers to support product enhancements, improve customer experience, and inform strategic decision-making. </li>
	<li>Documentation &amp; Training: Develop and maintain documentation for customer success processes and help with conducting training sessions to ensure the team can fully leverage available tools and resources.</li>
</ul>

Customer Success Operations Analyst

<ul>
	<li>Our accounting staff will be the primary person in charge of bookkeeping, preparation of financial reports and drafting financial statements.</li>
	<li>Addtional regular tasks include payroll checking and preparation, check preparation and disbursement.</li>
	<li>Other recurring tasks would be tax compliance, governmenet agency complaince, and applying for business permits.</li>
	<li>Will work closely with the Accountant of the company</li>
</ul>

Auditing and Compliance

Financial Reporting

General Accounting

Taxation

Bookkeeping

Accounting

Payroll

Accounting Staff | Office Based

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

<ul>
	<li>Performs preventive maintenance on a monthly basis on all hardware equipment for office sites</li>
	<li>Isolates, reconfigures, troubleshoots, repairs/replaces and pulls out all defective hardware equipments within the standard response time set for each site</li>
	<li>Provides 2nd level of technical support in solving hardware and Windows Operating Systems-related issues by assisting site support and office personnel on minor hardware and software configurations via onsite or relay chat nationwide</li>
	<li>Isolates, troubleshoots and conducts on-site repairs, if applicable, on all defective equipments and peripherals of sites</li>
	<li>Performs staging of hard disks for server disk upgrade, deployment and database back-up nationwide</li>
	<li>Performs staging, hardware testing, software installation and configuration of all server computer workstations and peripheral for roll-out of new sites</li>
	<li>Provides support specifically on hardware for special events, trade fair and exhibits</li>
	<li>Prepares weekly and monthly status report on hardware/software to be submitted to Sr. Field Services Engineer for review and endorsement to the Field Services Manager</li>
	<li>Performs other job related tasks that may be assigned by his superiors from time to time</li>
</ul>

Junior Field Service Engineer | IT | CAR

He/ She will be responsible for making sense of any data it collects from different departments to build databases and define data elements, keeping the data structure standard across the organization.

Digital Data and Solutions

<ul>
	<li>Collaborate with team members and internal customers to provide Digital solutions as required by customers. Ensures proper monitoring and documentation.</li>
	<li>Optimize processes in the organization with the latest technologies, and develop innovations that add value to the company. </li>
	<li>Conducts research on the latest software and application technology and trends with the intent to define applicability in the organization.</li>
	<li>Develops prototypes &amp; tools, and proof of concept using the latest technology platforms relevant to business efficiency., if applicable.</li>
	<li>Provides reports, project timeline, improvement plans and provides project updates on a weekly and monthly basis to the IT Digital Supervisor.</li>
	<li>Come up with a product model that will include the following: Data Flow Diagram, algorithms, Data Dictionary, ER diagram, front-end design, and backend design.</li>
	<li>Develop the integration of all data sources and applications using agreed platforms based on customer requirements. Develop a data map that shows employees how they should use and interpret the data</li>
	<li>Serves as project manager for outsourced activities related to digital application development and optimization.</li>
	<li>Ensures project delivery and acceptance within projected timelines including turnover of completed digital applications.</li>
	<li>Administer, organize and maintain all data sources in the organization.(Data Warehouse/Data Lake)</li>
	<li>Disseminates information related to teams on new technologies relevant to the organization</li>
	<li>Manages 3rd party contracts and ensures conformance to agreements.</li>
	<li>Coordinates/Manages/executes tasks related to the EA directives with AP related to digitalization.</li>
</ul>

Data Specialist | For Benguet

Will be responsible for providing financial, administrative and clerical services to ensure effective and efficient business operations. He/She will also be responsible for the monthly closing of corporate books and account analysis, and does various related clerical and routine accounting tasks in support of the company's strategic objectives.

Cash Management

<ul>
	<li>Records of Money Market Placement</li>
	<li>Prepares summary of IEMOP’s collection for uploading and issuance of official receipts</li>
	<li>Records official receipts of customers other than IEMOP participants</li>
	<li>Prepares and Records bank reconciliation adjusting entries</li>
	<li>Ensures collection reconciliation with the customers</li>
</ul>

Loan Management

<ul>
	<li>Records monthly accrual of interest expense and its equivalent withholding taxes</li>
	<li>Records monthly amortization of deferred financing cost and reclassification of non-current portion to current portion</li>
	<li>Prepares BIR 2307 forms for every due payment of loan</li>
</ul>

Billing Management

<ul>
	<li>Prepares summary of IEMOP’s billing for uploading and issuance of power bills</li>
	<li>Records power bill for customers other than IEMOP</li>
	<li>Records reversal of revenue and its host community related benefit account</li>
	<li>Updates shared files for power sales and its related host community benefit account</li>
	<li>Prepares monthly AR Aging report</li>
</ul>

Prepayment Management

<ul>
	<li>Records monthly amortization of various insurance expenses</li>
	<li>Records monthly amortization of land rental</li>
	<li>Records monthly amortization of other prepayment</li>
	<li>Records monthly PFRS16 entries</li>
</ul>

Payroll Management

<ul>
	<li>Records monthly payroll costing</li>
	<li>Records monthly employee salary deduction</li>
</ul>

Tax and Compliance Management

<ul>
	<li>Prepares monthly government share computation</li>
	<li>Records monthly government shares</li>
	<li>Prepares RFP for quarterly government share payment</li>
	<li>Prepared various forms for government share quarterly submission to DOE</li>
	<li>Prepares monthly corporate income tax computation and send to Tax team for review</li>
	<li>Records monthly CIT and DIT</li>
</ul>

Fixed Asset Management

<ul>
	<li>Performs monthly addition of PPE to FA module</li>
	<li>Performs monthly retirement of PPE to FA module</li>
	<li>Performs monthly depreciation</li>
	<li>Performs monthly construction-in-progress reconciliation with close coordination from the project owners</li>
	<li>Performs monthly roll forward schedules</li>
	<li>Coordinates with external appraisers should there’s a need to perform PPE appraisal</li>
	<li>Reconciles lapsing and TB balances of PPE</li>
</ul>

General ledger and Other Schedules Management

<ul>
	<li>Prepares monthly Lead Schedule</li>
	<li>Prepares various reports requested by other departments</li>
	<li>Prepares monthly reconciliation of related party transactions</li>
	<li>Performs regular general ledger reconciliation, balance sheet and income statement analysis as assigned.</li>
	<li>Reviews monthly subsidiary ledgers prepared by other team and prepares adjusting or correction entries as necessary.</li>
	<li>Assists GL Team Leader build financial report templates, as the need arises.</li>
	<li>Reconciles inventory listing report with GL</li>
	<li>Assists GL Team Lead with other special projects, as the need arises.</li>
	<li>Assists GL Team Leader with reporting and analysis requests from various departments.</li>
	<li>Provides administrative support to other teams to ensure effective and efficient business operations.</li>
	<li>Performs month/year-end general ledger close/open activities for Oracle financial modules (AR, AP, FA and GL) as maybe assigned by GL Team Leader.</li>
</ul>

General Accounting Specialist | For Benguet

Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

The Role

As a Customer Advisor - New Accounts Officer, you will handle in-house selling, cross-selling of bank products and services, and managing of account portfolio to achieve sales targets. You will process the opening of new peso/dollar CASA accounts and placements, roll-over/renewal, termination, and payment of matured placements for all SBC products. You ensure on-time and accurate service delivery in compliance with the service standards of the Bank.

 

How you'll contribute

<ul>
	<li>Identifies customer's needs, maintains and nurtures customer relationships through marketing calls, recommending and cross-selling other bank products, services, and alternative channels to customers, and formulation of strategies to further increase dealings with the Bank</li>
	<li>Assists walk-in customers by serving and advising them on bank products to meet their needs and have dealings with the Bank</li>
	<li>Manages/attends to customers’ complaints by coordinating with the Branch Channel Manager (BCM) and/or concerned unit/s to ensure resolution and meet client satisfaction</li>
	<li>Processes over-the-counter transactions and requests in accordance with the policies and procedures set by the Bank to ensure service delivery to customers within the service standards of the Bank</li>
	<li>Acts as a primary co-custodian to the Main Vault Door and Cash Safe and is tasked to conduct end-of-day verification of cash in a vault in accordance with the policies and procedures set by the Bank</li>
</ul>

Persuasion and Negotiation

Salesforce

Sales and Marketing Knowledge

Customer Service

Communication Skills

Closing Sales

New Accounts Officer Baguio

Attention Teachers, Librarians, and Marketing practitioners! 
 
Do you have a passion to be an Account Manager with a leading company in the field of education? 
 
We have the perfect opportunity for you! 
 
Our company is seeking a highly motivated a creative individual to join our team.

<ul>
	<li>As an Account Manager, you will have the unique opportunity to combine your skills to provide effective solutions that will improve schools and libraries.</li>
	<li>As a key member of our team, you will be responsible for becoming an expert in education solutions.</li>
	<li>The Account Manager will be tasked with collaborating with teachers and academic heads to improve school literacy, and research skills to benefit students nationwide. 
	 
	We Offer:</li>
	<li>A competitive salary and benefits package,</li>
	<li>A dynamic work environment that fosters creativity, innovation, and growth.</li>
	<li>We also provide travel opportunities within the Philippines and Asia to help broaden your horizons and see the world</li>
</ul>

<ul>
	<li>Join us today and make an impact in the lives of learners everywhere! Apply now and join our team of successful Account Managers.</li>
</ul>

This test unit measures the familiarity of the test taker with the Windows Operating System, its screens and other Windows-specific function

Windows is one of the most widely used operating yesterday. Understanding how it is installed and used helps maintain computer efficiency and to solve basic operating problems. An employee with working knowledge of the Windows OS, will be efficient operator and problem solver. This test measures knowledge on Windows OS and its functions.

Windows Knowledge

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Kalibrr Job Search

Featured Jobs

Remote Jobs

Hybrid

Fresh Grads

All Jobs

New Jobs

Internship and Junior Level Jobs

High Paying Jobs

IT and Software

Sales and Marketing

Accounting and Finance

Senior Level Jobs