Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

The Role

As a Customer Advisor - New Accounts Officer, you will handle in-house selling, cross-selling of bank products and services, and managing of account portfolio to achieve sales targets. You will process the opening of new peso/dollar CASA accounts and placements, roll-over/renewal, termination, and payment of matured placements for all SBC products. You ensure on-time and accurate service delivery in compliance with the service standards of the Bank.

 

How you'll contribute

<ul>
	<li>Identifies customer's needs, maintains and nurtures customer relationships through marketing calls, recommending and cross-selling other bank products, services, and alternative channels to customers, and formulation of strategies to further increase dealings with the Bank</li>
	<li>Assists walk-in customers by serving and advising them on bank products to meet their needs and have dealings with the Bank</li>
	<li>Manages/attends to customers’ complaints by coordinating with the Branch Channel Manager (BCM) and/or concerned unit/s to ensure resolution and meet client satisfaction</li>
	<li>Processes over-the-counter transactions and requests in accordance with the policies and procedures set by the Bank to ensure service delivery to customers within the service standards of the Bank</li>
	<li>Acts as a primary co-custodian to the Main Vault Door and Cash Safe and is tasked to conduct end-of-day verification of cash in a vault in accordance with the policies and procedures set by the Bank</li>
</ul>

Persuasion and Negotiation

Salesforce

Sales and Marketing Knowledge

Customer Service

Communication Skills

Closing Sales

New Accounts Officer Laguna

The Transnational Diversified Group of Companies (TDG) is a globally competitive and progressive business group of highly successful companies engaged in leading industries. Since its establishment in 1976, TDG now has more than 30 member companies that are major players in diverse industries such as:

TOTAL LOGISTICS(Shipping, Transportation, Cargo Forwarding, Warehousing, Vehicle Logistics, Customs Brokerage, 3rd and 4th Party Logistics, Trucking, Distribution, Liner and Tramp Agency Service)

TOTAL SHIP MANAGEMENT(Ship Crewing, Seafarer Training, Maritime Education, Tanker Operations, Medical Services and Financial Services)

AIR &amp; TRAVEL SERVICES(Tours, Travel Agency Services, Airline GSA, Ground-Handling, Cargo Handling, Airport Support &amp; Aviation Services)

INFORMATION &amp; COMMUNICATIONS TECHNOLOGY SERVICES(Contact Centers, Business Process Outsourcing Services, Software Development and E-Business Solutions), as well as Securities Trading, Real Estate Development, Renewable Energy, and other supplemental businesses. 
With its world-class excellence and win-win outlook, TDG has become a respected strategic partner of large global corporations with stringent requirements for total quality and cost-effective services in both traditional and new economy businesses. TDG’s distinguished partners and principals include NYK Line (Japan), Asiana Airlines (Korea), American Express (USA), Vroon B.V. (Netherlands), Yusen Logistics (Japan), Crystal Cruises (USA), Malaysia Airlines (Malaysia), Disney Cruise Line (USA), ePerformax Contact Centers (USA), Nippon Container Terminal (Japan) and Uyeno Transtech Ltd. (Japan).

A Partner and Employer of Choice, TDG has grown from one strategic partner and 16 employees in 1976 to more than 30 business partners and over 14,000 employees to date.

Transnational Diversified Group

Job Description:

<ul>
	<li>Oversee day-to-day HR functions, including but not limited to recruitment, onboarding, performance management, and employee relations.</li>
	<li>Implement and monitor HR policies and procedures to ensure compliance with company standards and legal requirements.</li>
	<li>Spearhead talent acquisition efforts, focusing on attracting and retaining top talent within the travel industry.</li>
	<li>Drive organizational development initiatives to enhance employee performance and engagement.</li>
	<li>Manage employee relations and act as a mediator in conflict resolution.</li>
</ul>

Qualifications:

<ul>
	<li>Must be a graduate of 4 year course related to Psychology / Behavioral Science / Social Science or any related field</li>
	<li>Minimum of 5 years of experience as an HR Manager, with a preference for candidates </li>
	<li>Strong background in Talent Acquisition, demonstrating expertise in sourcing, selecting, and hiring top talent.</li>
	<li>Proven experience in Organizational Development, with the ability to drive initiatives that enhance employee engagement and performance.</li>
	<li>Knowledge of Labor Laws, Performance Management, Basic HR Metrics, Talent Acquisition, Project Management, Compensation and Benefits Administration.</li>
	<li>Willing to be assigned in Laguna area</li>
</ul>

Human Resources Manager

The Human Resources Manager for NYK-TDG Philippines, Inc. shall be responsible for the following:

<ul>
	<li>Overseeing day-to-day HR functions, including but not limited to recruitment, onboarding, performance management, and employee relations.</li>
	<li>Implementing and monitoring HR policies and procedures to ensure compliance with company standards and legal requirements.</li>
	<li>Spearheading talent acquisition efforts, focusing on attracting and retaining top talent within the travel industry.</li>
	<li>Driving organizational development initiatives to enhance employee performance and engagement.</li>
	<li>Managing employee relations and act as a mediator in conflict resolution.</li>
</ul>

Qualifications:

<ul>
	<li>Must be a graduate of 4 year course related to Psychology / Behavioral Science / Social Science or any related field</li>
	<li>Minimum of 5 years of experience as an HR Manager</li>
	<li>Proven experience in Organizational Development, with the ability to drive initiatives that enhance employee engagement and performance.</li>
	<li>Working Knowledge of Labor Laws, Performance Management, Basic HR Metrics, Talent Acquisition, Project Management, Compensation and Benefits Administration.</li>
	<li>Willing to be assigned in Laguna area</li>
</ul>

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