ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

Aces Call Center Jobs Inc.

<ul>
	<li>Assist customers with IT related problems on android phones</li>
	<li>Monitor support request for timely resolution</li>
	<li>Provide detailed instructions to customers</li>
	<li>Research required information using available resources to provide adequate solution to customer technical concerns</li>
</ul>

Salary package: P22,000 per month PLUS incentives and government mandated benefits and HMO.

Technical Specialists | Ortigas | Android Phone Helpdesk

<ul>
	<li>Provide client support and technical issue resolution via email, phone, chat, and other electronic media</li>
	<li>Creates (opens/stalls/closes) and resolves tickets on customers’ technical issues, concerns, and general inquiries; ensures that every customer interaction is properly documented</li>
	<li>Handles Customers’ concerns and queries regarding any Support-related product FAB’s (features, advantages, and benefits)</li>
</ul>

Technical Support Representative | Pasig

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Position Overview: 
The Audit Assistant is primarily responsible for assisting with the physical counting process in boutiques and department stores within the Fashion Retail Company. This role ensures the accurate tracking of inventory and identifies discrepancies to maintain the integrity of the company’s financial records and stock levels.

Key Responsibilities:

<ol>
	<li>Physical Counting:

	<ul style="list-style-type: disc;">
		<li>Conduct regular and ad-hoc physical counts of inventory items in boutiques and department stores.</li>
		<li>Accurately record the count results and ensure they align with the system records.</li>
		<li>Identify and report discrepancies between the physical count and system records.</li>
	</ul>
	</li>
	<li>Documentation &amp; Reporting:
	<ul style="list-style-type: disc;">
		<li>Document the inventory count process, noting any challenges or variances observed.</li>
		<li>Prepare count sheets and reconcile them with the inventory management system.</li>
		<li>Submit detailed reports on count results, discrepancies, and any potential reasons for those discrepancies to the Audit Supervisor.</li>
	</ul>
	</li>
	<li>Process Improvement:
	<ul style="list-style-type: disc;">
		<li>Suggest process improvements to enhance the efficiency and accuracy of the physical counting process.</li>
		<li>Coordinate with the inventory management team to understand and rectify any recurring discrepancies.</li>
	</ul>
	</li>
	<li>Communication:
	<ul style="list-style-type: disc;">
		<li>Collaborate with store personnel during the count process to ensure smooth operations and minimal disruption.</li>
		<li>Address any queries or concerns raised by store personnel regarding the counting process.</li>
	</ul>
	</li>
	<li>Compliance:
	<ul style="list-style-type: disc;">
		<li>Adhere to all company policies, procedures, and audit standards during the counting process.</li>
		<li>Stay updated on any changes in inventory audit processes or standards.</li>
	</ul>
	</li>
	<li>Training:
	<ul style="list-style-type: disc;">
		<li>Assist in training new team members or store personnel on inventory counting best practices and procedures.</li>
	</ul>
	</li>
</ol>

Audit Assistant

Work as Technical Support for the world's leading brand of laptop and gadgets.

<ul>
	<li>Handle tickets of customers who have issues with their devices</li>
	<li>Receive and provide technical knowledge and instruction to customers on the use of devices</li>
	<li>Assist customers with troubleshooting of devices and resolved issues in a satisfactory manner</li>
	<li>Handle queries regarding set-up or updating of device's operating system and other applications</li>
</ul>

Technical Support Specialists | Gadgets and Devices | Pasig

Fashion Designer

Job Summary: The Fashion Designer will be responsible for conceptualizing, creating, and developing fashion designs that align with the brand's aesthetic and target market. Will work closely with cross-functional teams, including Production Merchandising, Purchasing, R&amp;D, Product and Development, Merchandising Planning and Control Departmentand Marketing, to ensure that the designs are translated into successful retail products that meet customer needs and contribute to the company's growth.

Key Responsibilities:

<ol>
	<li>Design Development:

	<ul style="list-style-type: disc;">
		<li>Conceptualize and develop fashion designs, including apparel, accessories, and potentially footwear, that reflect the brand's identity, trends, and market preferences.</li>
		<li>Create detailed sketches, illustrations, and technical drawings to effectively communicate design ideas to the production team.</li>
	</ul>
	</li>
	<li>Market and Trend Research:
	<ul style="list-style-type: disc;">
		<li>Stay updated with current fashion trends, consumer preferences, and market insights to inform design decisions.</li>
		<li>Analyze and interpret trend forecasts to adapt them to the brand's design direction.</li>
	</ul>
	</li>
	<li>Collaboration and Communication:
	<ul style="list-style-type: disc;">
		<li>Work closely with cross-functional teams, including merchandisers, pattern makers, and product developers, to ensure the seamless execution of design concepts.</li>
		<li>Communicate design concepts, details, and requirements effectively through visual presentations and discussions.</li>
	</ul>
	</li>
	<li>Material and Trim Selection:
	<ul style="list-style-type: disc;">
		<li>Identify appropriate fabrics, materials, and trims for each design, considering factors like quality, cost, and availability.</li>
		<li>Collaborate with suppliers and vendors to source necessary materials and maintain strong relationships.</li>
	</ul>
	</li>
	<li>Prototyping and Sampling:
	<ul style="list-style-type: disc;">
		<li>Oversee the creation of prototypes and samples, providing guidance and feedback to ensure designs are accurately translated into physical products.</li>
		<li>Participate in fittings and adjustments to ensure the garments' fit, comfort, and overall aesthetic meet brand standards.</li>
	</ul>
	</li>
	<li>Collection Presentation:
	<ul style="list-style-type: disc;">
		<li>Contribute to the development of lookbooks, presentations, and visual displays for showcasing collections to internal teams and potential buyers.</li>
	</ul>
	</li>
	<li>Adaptation and Iteration:
	<ul style="list-style-type: disc;">
		<li>Continuously refine designs based on feedback, market performance, and emerging trends to enhance the brand's offerings.</li>
	</ul>
	</li>
	<li>Technical Expertise:
	<ul style="list-style-type: disc;">
		<li>Stay knowledgeable about garment construction techniques, pattern making, and manufacturing processes to ensure design feasibility and efficiency.</li>
	</ul>
	</li>
	<li>Brand Consistency:
	<ul style="list-style-type: disc;">
		<li>Ensure that all designs align with the brand's core values, identity, and aesthetic.</li>
	</ul>
	</li>
</ol>

Fashion Designer

Job Summary: The Regional Visual Merchandiser is responsible for developing and implementing visual merchandising strategies and guidelines across a designatedregion/cluster. This role aims to maximize sales, enhance the brand image, and create an inviting shopping environment.

Key Responsibilities:

<ol>
	<li>Visual Merchandising Strategy: Develop and execute a regional visual merchandising strategy in alignment with the company's overall brand objectives.</li>
	<li>Store Visits and Audits: Regularly visit retail locations within the region/cluster to ensure compliance with visual merchandising standards and guidelines.</li>
	<li>Planogram Development: Create planograms and merchandise layouts that optimize product placement and highlight key collections or seasonal items.</li>
	<li>Fixture Placement: Determine the placement of fixtures, racks, and displays to maximize space utilization and traffic flow while adhering to safety regulations.</li>
	<li>Visual Displays: Design and set up eye-catching window displays, in-store displays, and product presentations to attract and engage customers.</li>
	<li>Visual Guidelines: Develop and distribute visual merchandising guidelines to store teams, ensuring consistent implementation.</li>
	<li>Training and Coaching: Provide training and coaching to store staff on visual merchandising techniques, including proper product handling, folding, and display maintenance.</li>
	<li>Inventory Management: Collaborate with the inventory management team to ensure that merchandise is replenished and rotated appropriately to maintain freshness and relevance.</li>
	<li>Feedback and Reporting: Collect feedback from store managers and customers to continuously improve visual merchandising strategies. Prepare and submit regular reports on visual merchandising performance within the region.</li>
	<li>Budget Management: Manage and allocate budgets for visual merchandising materials, fixtures, and supplies.</li>
	<li>Trend Analysis: Stay updated on industry trends and competitor activities to adapt and enhance visual merchandising strategies accordingly.</li>
	<li>Compliance: Ensure compliance with safety, regulatory, and legal requirements in visual merchandising activities.</li>
</ol>

Visual Merchandiser

Key Responsibilities:

<ol>
	<li>Area Manager Supervision:

	<ul style="list-style-type: disc;">
		<li>Directly manage and provide guidance to a team of Area Managers responsible for individual stores within the designated area.</li>
		<li>Set performance expectations and objectives for Area Managers and conduct regular performance evaluations.</li>
		<li>Provide coaching, training, and support to help Area Managers achieve their goals.</li>
	</ul>
	</li>
	<li>Store Operations Management:
	<ul style="list-style-type: disc;">
		<li>Ensure that each store within the area follows company operational standards and policies.</li>
		<li>Oversee daily operations, including inventory management, visual merchandising, and customer service.</li>
		<li>Monitor and analyze store performance metrics, identifying areas for improvement.</li>
	</ul>
	</li>
	<li>Sales and Financial Management:
	<ul style="list-style-type: disc;">
		<li>Collaborate with Area Managers to develop and implement sales strategies and goals for each store.</li>
		<li>Analyze sales data and financial reports to assess store performance and make recommendations for improvement.</li>
		<li>Assist in budgeting and expense control to maximize profitability.</li>
	</ul>
	</li>
	<li>Visual Merchandising and Brand Standards:
	<ul style="list-style-type: disc;">
		<li>Ensure that all stores maintain consistent visual merchandising and brand presentation.</li>
		<li>Implement and enforce visual standards and promotional campaigns across stores.</li>
		<li>Collaborate with marketing teams to execute marketing initiatives effectively.</li>
	</ul>
	</li>
	<li>Staff Development:
	<ul style="list-style-type: disc;">
		<li>Oversee the hiring, training, and development of store staff, working with Area Managers to ensure they provide excellent customer service.</li>
		<li>Foster a culture of teamwork, excellence, and customer focus within the area.</li>
	</ul>
	</li>
	<li>Inventory Control:
	<ul style="list-style-type: disc;">
		<li>Monitor inventory levels and stock turnover rates to minimize stockouts and overstock situations.</li>
		<li>Collaborate with Area Managers to implement loss prevention measures.</li>
	</ul>
	</li>
	<li>Compliance and Policies:
	<ul style="list-style-type: disc;">
		<li>Ensure all stores adhere to company policies, procedures, and compliance requirements.</li>
		<li>Stay informed about industry regulations and implement necessary changes.</li>
	</ul>
	</li>
	<li>Reporting and Analysis:
	<ul style="list-style-type: disc;">
		<li>Prepare regular reports on area-wide store performance, sales KPIs, and operational metrics.</li>
		<li>Analyze data to identify trends and opportunities for process improvement.</li>
	</ul>
	</li>
</ol>

Retail Operations Manager

<ul>
	<li>Educate and guide customers on how to use branded cell phones, tablets and other gadgets</li>
	<li>Assist customers on any technical issues and provide detailed instructions over the phone to fix the issues</li>
	<li>Provide information on product features and warranty</li>
	<li>Raise trouble tickets to log all technical concerns</li>
	<li>Constantly update one's knowledge on product features and information to better enhance customer experience</li>
</ul>

Mobile Phone Support | TSR | Pasig

Boldr | Outsourcing With Impact. 

Boldr is a purpose-driven outsourcing partner to fast-growing businesses. We provide custom solutions in Customer Experience, Data Management, and Sales Enablement.
At Boldr, we foster an environment where the energetic, the curious, and the passionate thrive. We never shy away from difficulties and have fun taking them on. We see challenges as opportunities to learn because we believe that the finest blades are forged in fire. Our door is always open to like-minded individuals who are looking for a new and exciting BPO culture — ordinary is not in our vocabulary.

If you’re bold enough and want to contribute to making a lasting impact, we want you!

Boldr

WHAT IS YOUR ROLE

The Technical Services Data Integration Engineer is a member of our Professional Services team who is responsible for the successful implementation and continued success of our clients. In this role, you will primarily be responsible for managing the ins and outs of complex data-related software and supporting clients’ data related issues. In addition, you will be helping clients align to, implement, and optimize data management schemes and practices in adherence to our standardized methods. You will also be responsible for assisting with the design and implementation of an ETL solution to standardize, optimize and scale client’s data ingestion capabilities. As you familiarize yourself with our software you will hep to build and expand our ETL solution, interacting with product engineering to help define API use cases and our team’s requirements. There will be continued opportunities to migrate clients from the legacy system to the new tool.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

Understand and execute complex client data operations and troubleshooting within a PHP application

Help to build a data load system using an ETL platform (Matillion) with existing APIs and new constructs

Work collaboratively with clients to understand, adhere to, and adopt data integration methodologies &amp; formatting

Possess client-centered mindset around delivery &amp; communications, focused on client delight and success

Implement data extraction &amp; insertion procedures

Work effectively with our internal and external clients to ensure timely delivery of implementation and ongoing tasks

Build and foster strong relationships with all levels of technical and non-technical staff at client institutions

Identify, recognize, and proactively act on opportunities for improvement in order to advance business process goals

Ability to identify challenges, accept and implement change, and quickly adapt to dynamic situations

Possess strong verbal and written communication skills.

Data Integration Engineer

Filstar Distributors Corporation maintains the prestige of being the exclusive licensee of Hallmark Cards in the Philippines since 1974. In addition, it was made the authorized distributor of the following brands:

• Pioneer Balloons from the U.S.A. in 1995
• BIC Stationery products from France in 2001; BIC Lighters and Shavers (exclusive distributorship)
• Everts Balloons from Malaysia in 2003
• Martha Stewart Crafts 
• Scentco
• Crayola (Licensee)

The company was the first to introduce the scrapbooking hobby in the Philippines, creating the brand Craft Easy, formerly known as All About Scrapbooking.

Other of its locally-created brands include:

• Celebration Balloons
• Wrapsody - a line of high-end quality gift wrap paper with special effects
• Wrap 'Em Up – ribbons and quick gift wrapping ideas
• Photofun photo albums

THE STORY OF THE HALLMARK BRAND AND FILSTAR, THE COMPANY, IN THE PHILIPPINES

The beginnings of Hallmark in the Philippines had its share of twists and charm. In 1969, people from Kansas City, U.S.A., home of the Hallmark headquarters, came to the Philippines looking for a local licensee. It was in National Book Store (NBS) that Hallmark discovered the qualities they too valued: the premium placed on excellence and the right attitude towards growth. These were the same qualities which the founder of NBS, Mrs. Socorro C. Ramos, valued.

It was a Good Friday when Mrs. Ramos was approached by Hallmark U.S.A. Thereafter, she went to Kansas City to arrange the deal and successfully came back with the license to manufacture and distribute Hallmark in the Philippines. It was on her kitchen table that the very first cards were planned. This was in 1973, the start of the Hallmark- NBS partnership. The next year, Hallmark cards made their appearance on the racks of National Book Store.

What followed were years of astounding growth and excellence. In product lines, from Christmas to everyday themes, more greeting cards and other excellent products have been added on each year to establish a full line of quality Hallmark merchandise.

Today, Filstar distributes to 1,000 outlets nationwide and has evolved to be a distributor of not just Hallmark, but of other products that supplement and enhance the personal expressions industry. The successful introduction of the All About Scrapbooking brand spearheaded the art of scrapbooking in the Philippines. It is now the top of mind brand of scrapbooking enthusiasts and hobbyists.

Filstar Distributors Corporation

<ul>
	<li>Providing tech support, reviewing and updating existing programs, identifying and fixing defects, supporting data architecture, generating reports, developing in-house software, and mitigating potential risk</li>
</ul>

<ul>
	<li>Coding and debugging</li>
	<li>Designing and testing computer structures</li>
	<li>Troubleshooting system errors</li>
	<li>Providing tech support</li>
	<li>Assists in development of IT applications</li>
	<li>Maintains historical records and ensures safekeeping of program codes</li>
</ul>

Software Testing

Database Software

Document management system software

HRIS software

Information Analysis

Programmer

Visual Merchandising Manager 

Job Summary: The Visual Merchandising Manager plays a crucial role in creating an engaging and visually appealing shopping experience for customers. This role involves leading a team of Regional Visual Merchandisers to effectively display merchandise, develop creative displays, and enhance the overall store aesthetics to drive sales and brand loyalty.

Responsibilities:

<ol>
	<li>Visual Merchandising Strategy: Develop and implement the visual merchandising strategy that aligns with the brand's image, target audience, and current trends.</li>
	<li>Store Layout and Design: Collaborate with the store management team to plan and optimize the store layout, ensuring efficient use of space and highlighting key product categories and promotions.</li>
	<li>Window Displays: Create captivating and innovative window displays that showcase the latest products and tell a compelling story, drawing customers into the store.</li>
	<li>In-Store Displays: Design and execute attractive in-store displays, including feature walls, focal points, and merchandise arrangements that guide customers through the store.</li>
	<li>Fixture Placement: Strategically place fixtures, mannequins, and signage to enhance product visibility and encourage exploration of different product sections.</li>
	<li>Planogram Implementation: Develop and maintain planograms for various store sections, ensuring consistent presentation of merchandise and easy navigation for customers.</li>
	<li>Product Presentation: Ensure products are presented in an organized and visually appealing manner, paying attention to color coordination, styling, and thematic groupings.</li>
	<li>Inventory Management: Collaborate with inventory and buying teams to ensure appropriate stock levels for display and replenishment, avoiding overstock or out-of-stock situations.</li>
	<li>Team Management: Lead and coach a team of visual merchandisers, providing guidance, training, and feedback to ensure consistent execution of visual standards.</li>
	<li>Seasonal Transitions: Oversee the seamless transition of displays and decor to align with seasonal changes, holidays, and promotional events.</li>
	<li>Collaboration: Work closely with the marketing and design teams to integrate branding, promotional materials, and graphics into visual displays.</li>
	<li>Competitor Analysis: Monitor and analyze competitors' visual merchandising strategies to identify trends and opportunities for improvement.</li>
	<li>Feedback and Reporting: Gather customer feedback and sales data to evaluate the effectiveness of visual merchandising strategies and make data-driven improvements.</li>
	<li>Health and Safety: Ensure all visual displays and setups adhere to safety and accessibility regulations, including fire codes and other Government guidelines.</li>
	<li>Budget Management: Manage the visual merchandising budget, including allocation of resources for props, materials, signage, and displays.</li>
</ol>

Visual Merchandising Manager

<ul>
	<li>Answer and respond to customers' calls and mails relating to their technical issues.</li>
	<li>Diagnose, clarify, and/or resolve support requests.</li>
	<li>Seek appropriate guidance for more complex matters.</li>
	<li>Record all calls and questions relating to technical problems in the internal call database.</li>
	<li>Achieve computer system objectives by:
	<ul>
		<li>Gathering pertinent data.</li>
		<li>Identifying and evaluating options.</li>
		<li>Recommending a course of action.</li>
	</ul>
	</li>
	<li>Confirm program objectives and specifications by:
	<ul>
		<li>Testing new programs.</li>
		<li>Comparing programs with established standards.</li>
		<li>Making modifications.</li>
	</ul>
	</li>
	<li>Improve existing programs by:
	<ul>
		<li>Reviewing objectives and specifications.</li>
		<li>Evaluating proposed changes.</li>
		<li>Recommending changes.</li>
		<li>Making modifications.</li>
	</ul>
	</li>
</ul>

MS Office

Technical Support Representative

CommPeak, a leading call center solutions provider, makes cloud-based communication easier and more affordable, empowering people with superior quality products. Our solutions, including A-Z VoIP termination, predictive Dialer, Cloud PBX, and more, enable companies to create customized solutions based on unique business models. The CommPeak team continuously strives to bring the most innovative, user-friendly tools to the market

CommPeak Limited

Responsibilities:

<ul>
	<li>Provide technical support for all CommPeak services such as VoIP, DID, PBX and Dialer (24/7/365 environment)</li>
	<li>Perform the first level of troubleshooting and resolution of incidents through proper investigation, data gathering, identification, and application of workarounds or solutions</li>
	<li>Deliver support services to end-users via ticketing system and chat</li>
	<li>Assist in the monitoring of business and infrastructure alerts. Ensure proper escalation and coordination of monitored events or incidents</li>
	<li>Perform routine health checks over and above automated monitoring to ensure the quickest detection time for service affecting issues</li>
</ul>

Customer Service

Technical Skills

Critical Thinking

Technical Support

Technical Support Engineer

Established in 2016, Baytech BPO aims to provide our clients with solutions that actually work. The team is composed of online marketing professionals with a combined experience of over 30 years in the industry.
The rise of e-commerce websites have ballooned over the past decade and as quickly as they are created, they die out just as fast. Setting up an online business we make sure that we create a business for our clients that will actually create profit.
Frustrated by our own experience with outsourcing services, we know what it is like to be in our clients’ shoes. That gives us the edge when it comes to anticipating client needs.
With Baytech, you can be sure to get the best quality service.
Send us an email to know more about our services.

Baytech BPO Corporation

We are seeking a driven, detail-oriented Front End Developer to join our growing Technology team. He/She will be responsible for building the ‘client-side’ of our web applications and implementing visual elements that users see and interact within a web application. He/She will also be involved in developing plans for websites and determining what types of content, such as videos or graphics, will be included.

 

Duties and Responsibilities

<ul>
	<li>Write code to implement visual elements into various web applications</li>
	<li>Develop functional and appealing web- and mobile-based applications based on usability</li>
	<li>Optimize websites and applications to ensure fast loading speeds</li>
	<li>Maintain websites and implement any necessary additions or enhancements</li>
	<li>Identify and troubleshoot various website issues and coding problems</li>
	<li>Use a combination of markup languages to write web pages</li>
	<li>Write functional requirement documents and specifications</li>
	<li>Create quality mockups and prototypes on tight timelines</li>
	<li>Assist back-end developers with coding and troubleshooting</li>
	<li>Create cascading style sheets (CSS) that are consistent across all browsers and platforms</li>
	<li>Maintain graphic standards and branding throughout the product’s interface</li>
	<li>Perform other tasks that may be assigned by the management</li>
</ul>

Front End Developer Onsite

Job Description: Customer Relations Officer 

As a Customer Relations Officer, your primary responsibility is to nurture and maintain strong relationships between the company and its valued customers. You play a pivotal role in ensuring exceptional customer experiences, enhancing brand loyalty, and contributing to the overall success of the organization.

Key Responsibilities:

1. Customer Support and Communication:

<ul>
	<li>Respond promptly and professionally to customer inquiries, resolving issues, providing information, and addressing concerns via various communication channels, including email, chat, and phone.</li>
	<li>Maintain a courteous and empathetic approach to ensure a positive customer experience.</li>
</ul>

2. Order Management:

<ul>
	<li>Oversee order processing, tracking, and delivery to ensure accurate and timely fulfillment of customer orders.</li>
	<li>Address order-related issues such as discrepancies, delays, or returns, ensuring customer satisfaction.</li>
</ul>

3. Product Knowledge:

<ul>
	<li>Develop an in-depth understanding of the fashion products offered by the company, staying up-to-date with the latest trends and collections.</li>
	<li>Assist customers with product selection and styling suggestions to meet their needs.</li>
</ul>

4. Complaint Resolution:

<ul>
	<li>Handle customer complaints effectively, aiming to turn negative experiences into positive ones.</li>
	<li>Collaborate with relevant departments to address and resolve complex issues, providing comprehensive solutions.</li>
</ul>

5. Feedback Analysis:

<ul>
	<li>Gather and analyze customer feedback and suggestions to identify areas for improvement in products, services, or processes.</li>
	<li>Contribute to the enhancement of customer satisfaction through actionable insights.</li>
</ul>

6. Proactive Engagement:

<ul>
	<li>Initiate proactive outreach to customers for feedback, product reviews, and special promotions.</li>
	<li>Engage in personalized interactions to create a loyal customer base.</li>
</ul>

 

 

7. Data Management:

<ul>
	<li>Maintain accurate and organized customer records and interactions within the company's CRM system.</li>
	<li>Ensure data privacy and security compliance in all customer-related activities.</li>
</ul>

8. Cross-Functional Collaboration:

<ul>
	<li>Collaborate with various departments, including Marketing, Visual, Quality Control and Fulfillment, to streamline operations and improve customer experiences.</li>
	<li>Contribute to the development of marketing campaigns and promotions.</li>
</ul>

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