ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Handle incoming calls from customers</li>
	<li>Address concerns of the customers in a satisfactory manner</li>
	<li>Provide clear and concise step-by-step instructions to users/customers over the phone to resolve technical and account related issues</li>
	<li>Adhere to company and account policies at all times</li>
</ul>

Consumer Electronics Technical Support TSR | Ortigas

<ul>
	<li>Assist users in identifying issues and finding right solutions</li>
	<li>Stay updated with product and service information to provide updated and accurate information to the customers</li>
	<li>Apply listening skills to help diagnose the product issue/defect for proper escalation</li>
	<li>Ensure satisfaction of the customers for all calls</li>
</ul>

Consumer Electronics Customer Support | Fort BGC

<ul>
	<li>Assist users in identifying technical issues and finding right solutions</li>
	<li>Conduct remote troubleshooting and give step by step clear instructions to customers over the phone</li>
	<li>Ensure follow-through of trouble tickets and satisfactory resolution of technical cases</li>
	<li>Keep abreast with the latest technologies to assist customers effectively</li>
</ul>

Consumer Electronics Technical Support Specialists | Dayshift | Pasig

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

The Marketing Services Coordinator will be responsible for supporting the marketing team in the development and execution of marketing campaigns, events, and promotional activities. This role requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously. The Marketing Services Coordinator will work closely with merchandisers to ensure brand consistency and enhance brand visibility. Additionally, the role involves teaching and reinforcing the Gardenia brand values and standards across various teams.

Marketing Services Coordinator


PL Aguila Manufacturing, INC.  (PLAMI) is a family corporation established in 1978, originally as a canning facility for sardines and a backyard meat processing plant.

It soon shifted to the manufacturing of locally produced; premium line of natural fruit and tea concentrates under the brand Golden A. PLAMI extended its mark of excellence into processing of European-style Deli meats with its brand, Aguila Gourmet Meats.  It  offers  a  wide  product  range  in  addition  to  delectable,  high  quality  and  affordable assortment guaranteed to exceed clients' expectations.

After 40 years, we remain a family-owned business committed to food quality of the highest standards with a thriving clientele that include international franchises, prestigious local institutions and nationwide retailers.


PL Aguila Manufacturing, Inc.

<ul>
	<li>Manage and oversee the organization’s sales operations.</li>
	<li>Manage entire sales workforce and manage Horeca and Modern Trade channels</li>
	<li>Responsible for designing plans to meet targets, developing relationships with clients/customers, and evaluating costs for selling products and services.</li>
	<li>Responsible for developing growth sales strategies, tactics and action plans and its successful execution.</li>
	<li>Drive sales growth in Horeca and Modern Trade channels.</li>
	<li>Drive profitability, operational efficiency and deliver on the revenue and share parameters.</li>
</ul>

Sales Director

Triplex Enterprises Inc, is among the top & biggest paper converters in the Philippines, with facilities located in Makati & Paranaque. We specialize in paper converting, roll slitting, rewinding, sheeting, and cutting. With 45 years of paper trading & converting experience, we import & convert various grades of paper & paper board for industrial, packaging, education, food service, consumer products, advertising, etc.

Triplex Enterprises, Inc.

Job Description 

A forklift operator is responsible for delivering, moving, loading, and unloading a variety of goods in warehouses and construction sites. A Forklift Operators drive industrial trucks and specialize in warehouse transportation. Their primary responsibilities include loading and unloading warehouse material, optimizing loads to ensure operational efficiency, and identifying damages to vehicles.

Judgement and Decision Making

Heavy Equipment Operator

Equipment, Material and Structural Inspection

Operation Monitoring

Product Development

Raw and Packaging Materials Evaluation

Forklift Operator

The Assistant Digital Manager will be responsible for the planning, execution, and evaluation of digital marketing strategies to increase online engagement, enhance brand visibility, and optimize digital platforms.

Why Join Us?

Gardenia Bakeries Philippines Inc. is the leading and fastest-growing bread brand in the country, renowned for our world-class standards and unwavering commitment to delivering the best quality products and services. 
 
In 2024, Gardenia was honored to be ranked #65 among the Philippines' Top 100 Employers for Fresh Graduates by Prosple, an international job platform for university students. Additionally, we received the Circle of Excellence Award at the 14th Asia CEO Awards for two categories: Top Employer of the Year and CSR Company of the Year. 
 
We take pride in fostering talent and providing exciting opportunities for passionate and driven individuals whether you're starting your career or looking to expand your expertise. Join us and be part of a community that values excellence, growth, and the opportunity to make a difference! 
 
#PowerUpYourPassionPowerUpYourCareer working with the largest and most advanced bread manufacturing company in the country!

Assistant Digital Manager

Rustan Marketing Corporation or RMK is one of the several companies under the Rustan Group of Companies. It was established in 1964 and is now a leading nationwide wholesale distributor of various international prestige brands. With a network of more than 700 wholesale and retail outlets in key cities and trading centers nationwide, Rustan Marketing Corporation has well established itself as a fully-integrated distribution service company with multi-distribution channels that include department stores, major supermarkets, drugstore chains, convenience stores, wholesalers and sub-distributors.

Rustan Marketing Corporation

Responsible for selling the company’s products in the store counters. He/she entertains prospective customers and convinces them to buy the company’s products. He/she is the one directly exposed to the ultimate customer and therefore largely responsible for actually “moving” the company’s products in the market.

Sales Associate Ortigas Area

CMG Retail is a house of brands empowering women to build confidence and creatively express themselves everyday.

Our portfolio spans boutiques (CLN, CMG, So Fab), department stores (Matthews, Figlia, Figliarina, Sorores, Marie Nicole, Shubizz), men's (Traffic, Uomo) and international (Dr. Martens, Staccato, Vizzano).

With over 40 years of experience in the fashion industry and more than 200 retail locations nationwide, we are a trusted partner of women from all walks of life.

We look forward to meeting you!

CMG Retail Group

The Merchandising Supervisor is responsible for ensuring that the target sales are reached for their assigned category/brand. She is expected to do this by executing all approved merchandising efforts such as inventory monitoring, purchase order processing, and stock movement processing

A Merchandising Supervisor is responsible for:

<ul>
	<li>Achieving brand sales target and profitability</li>
	<li>Providing sufficient and right merchandise mix for each store</li>
	<li>Monitoring merchandise movements and depletion of aging &amp; damaged items</li>
	<li>Maintaining and identifying good and potential suppliers</li>
	<li>Analyzing and recommending trends based on market research and competition</li>
	<li>Developing products and acquisition</li>
	<li>Accomplishing reports on top-selling &amp; non-moving items, inventory count, aging merchandise, merchandise sales status, merchandise mix ratio, saleable color, and style &amp; price point analysis</li>
	<li>Supporting the merchandising team in executing merchandise processes – selection, visual display, stock allocation, distribution, inventory, sales &amp; inventory analysis</li>
	<li>Distributing merchandise transfer orders in a properly and orderly manner to the stores</li>
</ul>

If you…

<ul>
	<li>Are organized and detail-oriented</li>
	<li>Business-minded</li>
	<li>Love to analyze data and solve problems</li>
	<li>Like working on excel spreadsheets</li>
	<li>Are numerically inclined</li>
	<li>Enjoy working with a team</li>
	<li>Are driven, committed, and can work well under pressure</li>
	<li>Enjoy multi-tasking and working in a fast-paced environment</li>
	<li>Have a strong interest in fashion retail</li>
</ul>

Then this is the job for you!

Brand Management

Competitor Analysis

Data Analysis

Business Mathematics

Merchandising Supervisor

Warehouse Manager Duties and Responsibilities:

<ul>
	<li>Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing the program, operational, and personnel policies and procedures.</li>
	<li>Controls inventory levels by conducting physical counts; reconciling with the data storage system.</li>
	<li>Maintains physical condition of warehouse by planning and implementing new design layouts.</li>
</ul>

 

Warehouse Manager Skills and Qualifications:

<ul>
	<li>Accomplishes warehouse human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, job contributions; adhering to policies and procedures.</li>
	<li>Meet warehouse operational standards by contributing warehouse information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying warehouse system improvements.</li>
	<li>Moves inventory by scheduling materials to be moved to and from the warehouse; coordinating inventory transfers with related departments.</li>
	<li>Maintains storage area by organizing floor space; adhering to storage design principles; recommending improvements.</li>
	<li>Maintains inventory by conducting monthly physical counts; reconciling variances; inputting data.</li>
	<li>Keeps equipment operating by enforcing operating instructions and conducting regular equipment inspection; troubleshooting breakdowns; requiring preventive maintenance; issuing work orders for repair and requisition for replacement.</li>
</ul>

 

Major Responsibilities on Warehousing &amp; Distribution

<ul>
	<li>Ensures effective utilization of warehouse areas and observes proper loading, unloading, handling, stocking, and safekeeping of items to maintain the quality of finished goods in order to prevent product damage and avoid the occurrence of pilferage, accidents, and occupational hazards.</li>
	<li>Effectively monitors the flow of goods and implements the First-In First-Out (FIFO) method in the use of raw materials and in dispatching of finished goods.</li>
	<li>Coordinates with the import/purchasing department with regards to incoming deliveries of raw materials and supplies.</li>
	<li>Coordinates with the manufacturing and traffic departments with regards to transfer and dispatch of finished goods.</li>
	<li>Maintains the highest standards of customer service by immediately attending and resolving customer issues on product preparation before dispatch.</li>
	<li>Coordinates with the head office warehouse in maintaining minimum and maximum level of finished goods in the warehouse based on market demand and sales forecast.</li>
	<li>Provides materials, equipment, and supplies by directing receiving, warehousing, and distribution services; supervising staff.</li>
	<li>Supervision, Developing Budgets, Safety Management, Developing Standards, Managing Processes, Surveillance Skills, Inventory Control, Reporting Skills, Analyzing Information, Equipment Maintenance, Very Sound Judgment</li>
	<li>The Warehouse Manager is responsible for the proper warehousing and inventory control of raw materials, finished goods, traded products, factory supplies, and spare parts. Ensures the maximum utilization of warehouse facilities. He/she also coordinates with the purchasing, manufacturing and traffic departments to ensure proper receiving, transfer, and dispatch of raw materials and finished goods. He/she coordinates with marketing department on sales forecast trending and planning for the next three (3) months rolling.</li>
	<li>Assists and supports the VP-Manufacturing towards the achievement of the departmental and corporate medium to long-term goals and objectives.</li>
</ul>

Warehouse Manager

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Position Overview: The Brand Manager serves as the primary advocate for the brand, ensuring its integrity across all facets of the business. This role involves strategic planning, market positioning, pricing, promotion, product mix, and advertising to drive brand growth and profitability. The Brand Manager coordinates cross-departmental collaboration, manages resources, and oversees brand initiatives to achieve sales, profitability, and cost control targets.

Key Responsibilities:

1. Brand Strategy and Planning:

<ul>
	<li>Develop and implement comprehensive brand strategies to enhance market positioning and achieve business objectives.</li>
	<li>Set and execute brand planning calendars, ensuring timely completion of all deliverables.</li>
</ul>

2. Cross-Departmental Collaboration:

<ul>
	<li>Coordinate with various departments to align brand initiatives, including MPCD, Visual Merchandising, Store Operations, Marketing, eCommerce, and Franchise Management.</li>
	<li>Direct resources effectively to support brand objectives and initiatives.</li>
</ul>

3. Sales and Profitability Management:

<ul>
	<li>Establish and achieve sales, profitability, and cost control budgets and targets for the brand.</li>
	<li>Analyze market trends, customer spending, preferences, and merchandising mix to drive product development and marketing innovation.</li>
</ul>

4. Brand Image and Customer Experience:

<ul>
	<li>Develop and maintain Gingersnaps's brand image and customer experience across all online and offline touchpoints.</li>
	<li>Ensure consistent brand look and feel to enhance customer engagement and loyalty.</li>
</ul>

5. Brand Engagement and Marketing:

<ul>
	<li>Led developing and implementing sustained brand engagement strategies through various channels, including social media, influencers, key opinion leaders, partnerships, and advertising.</li>
	<li>Establish relationships with key influencers, fan communities, and target market groups.</li>
</ul>

6. Market Analysis and Reporting:

<ul>
	<li>Analyze market trends, customer behavior, and category performance to make informed recommendations and decisions.</li>
	<li>Provide regular reports to measure and evaluate sales, sell-throughs, stock levels, and marketing activities.</li>
</ul>

7. Expansion and Growth Initiatives:

<ul>
	<li>Identify and recommend opportunities for brand and store expansions into new areas and territories.</li>
	<li>Implement expansion strategies to drive brand growth and market penetration.</li>
</ul>

Brand Manager

We are a below-the-line advertising agency with > 20 years of experience in health and ethical advertising: launches, communication strategies, branding, conventions, conferences, activations, etc.- we’ve done it all.

We are composed of dedicated and experienced team members who have your back when it comes to developing fresh and innovative brand strategies.

We invest in talents that integrate the science of your brand with creativity.

MarketConnect Inc.

<ul>
	<li>Responsible for deadline and deliverables management, placing Job Orders, and assisting the creative team in traffic management.</li>
	<li>Building and maintaining close relationships with clients; ultimately responsible for the health of client relationships and quality of services delivered</li>
	<li>Representing client’s interests by effectively identifying and communicating business goals and objectives, deliverables, and other factors to internal team members</li>
	<li>Scheduling and organizing client account calls, meetings, presentations, deadlines, and delivery of related materials</li>
	<li>Manages team members on assigned projects and proposals, including developing and maintaining project schedules, budget development, weekly projected billing forecasts, and reviewing all creative materials to align with client objectives</li>
	<li>Establishes and maintains trusting relationships with both new and existing clients</li>
	<li>Prepares and presents new business opportunities to existing clients</li>
	<li>Identify new sales opportunities within existing accounts to maintain a client-account manager relationship by up-selling and cross-selling</li>
	<li>Ensuring client satisfaction via feedback/survey</li>
	<li>Assistance in processing documents at the Ad Standards Council (ASC)</li>
	<li>Manage social media accounts</li>
	<li>Liaison with campaign partners that may/may not include PR, Influencer engagement, Community partnerships and the like</li>
</ul>

Business Development Manager

Pino Studio is a Manila-based design firm, comprised of a multi-disciplinary design team dedicated to branding and experience design.

As a company, our mission is to redefine and elevate our visual landscape through our multi-disciplinary design process: in quality, detail, and character.

Our corporate vision is to reimagine the Filipino visual landscape through all areas of design and to become the leading company in design and marketing in the Philippines.


PINO Design Studio Inc.

About the Company

We are a dynamic marketing agency that supports a diverse clientele in developing and executing marketing strategies across multiple industries, including FMCG, tech, and retail. Our team is dedicated to delivering strategic insights, creative ideas, and comprehensive marketing campaigns that resonate with target audiences and drive results.

 

Job Overview

As a Marketing Strategist, you will play a pivotal role in supporting our clients’ brand strategies through market research, campaign ideation, and communication planning. You’ll be responsible for uncovering consumer insights, analyzing industry trends, and developing data driven marketing strategies. This position requires a self starter who is resourceful in finding and analyzing relevant data and is comfortable collaborating with internal and external research teams.

 

Key Responsibilities

Market Research and Insights Development

<ul>
	<li>Conduct desk research using various market intelligence tools and reports (Euromonitor, Nielsen, Kantar, and other research platforms) to gather information on category volume, value size, category growth, key players, and consumer trends.</li>
	<li>Analyze data to produce actionable insights on consumer behavior, market dynamics, pricing tiers, and media presence.</li>
	<li>Compile findings into comprehensive reports in PowerPoint, with supporting data in Excel or Google Sheets.</li>
</ul>

Ideation Workshops

<ul>
	<li>Participate in ideation workshops and potentially facilitate insight gathering on consumer behavior and industry trends.</li>
	<li>Collaborate in brainstorming sessions using tools like mind mapping and SWOT analysis to define key challenges and potential solutions.</li>
	<li>Support the facilitation team by helping prepare and consolidate workshop materials, data points, and client feedback.</li>
</ul>

Communication Architecture and Campaign Strategy Development

<ul>
	<li>Conduct competitive and market analysis to inform brand positioning and communication strategy.</li>
	<li>Develop a detailed Communication Architecture, including brand positioning, personality, and key messaging pillars, based on data and consumer insights.</li>
	<li>Design 360 degree campaign strategies with a primary focus on digital and online media, outlining customer journey phases, target audiences, and communication touchpoints.</li>
</ul>

Coordination with External Parties, suppliers and agencies

<ul>
	<li>Collaborate with external teams to align research objectives and ensure the collection of relevant data.</li>
	<li>Review and analyze data from agency reports, integrating findings into campaign strategy presentations and deliverables.</li>
</ul>

Campaign Execution Support

<ul>
	<li>Work closely with the Project Manager to oversee campaign implementation, ensuring alignment with the proposed Communication Architecture and brand strategy.</li>
	<li>Provide insights and recommendations for executing campaigns across digital, social, and traditional media channels.</li>
</ul>

Marketing Strategist

Who we are
AboitizPower is a major Philippine energy provider focused on building a balanced fleet of generation capacities. We also manage the second and third largest electric power distribution networks across the country, providing Filipinos energy they need to prosper.

What we do
We provide reliable and affordable electricity through responsible operations and investments while supporting the country's energy transition goals.

Our impact
We are proud to be among the Philippines' leading providers of energy and aim to continue paving the way toward a brighter, more sustainable future for everyone.

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. AboitizPower will never ask or solicit any form of payment at any point during the job application process.  AboitizPower only uses its official pages and links to communicate open roles and its recruitment. To ensure your security, please correspond and refer to the official channels only. Our official channels are: 
1. Aboitiz Power Corporation Website: https://www.aboitizpower.com
2. Careers Website: https://careers.aboitizpower.com
3. LinkedIn: https://www.linkedin.com/company/aboitizpower




AboitizPower

The Retail Trading Specialist is responsible for the implementation and execution of the contracts of the Retail team through bilateral contract quantity (BCQ) declaration and processes that will minimize the cost of goods sold by the Retail Team. The role is also responsible for creating incremental value through proper allocation, declaration, and optimization of the supply contracts of Retail with its own suppliers.

Trading Specialist

The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities: 

Under the general guidance of the Section Head of Traffic and Mobility, the Shuttle Fleet Management Officer acts as the main resource on all matters concerning the internal and external shuttle systems

Main Duties and Responsibilities:

Plans, Policies and Guidelines

<ul>
	<li>Assists in the development and maintenance of mobility policies and guidelines, including conducting regular reviews and updates to ensure compliance with industry standards and best practices.</li>
	<li>Conducts data gathering and analysis activities to support the formulation of strategic plans, policies, and programs related to shuttle fleet management, utilizing analytical and research skills to identify trends, challenges, and opportunities for improvement.</li>
</ul>

Mobility Systems Improvement

<ul>
	<li>Serves as the section’s main liaison for school units (faculty and students) conducting research on the shuttle system, providing guidance and support to ensure that research activities are aligned with the university and the section’s strategic goals and objectives.</li>
	<li>Leads efforts to improve the efficiency of both internal and external shuttle systems through the development and implementation of technology-based solutions, working collaboratively with relevant stakeholders to identify and address operational challenges.</li>
	<li>Assists in the planning and study of demand management initiatives, such as carpool and point-to-point programs, using data analysis and research skills to develop effective strategies for reducing traffic congestion and improving transportation options.</li>
	<li>Prepares technical and statistical reports on trips and ridership data, utilizing analytical skills to identify trends and patterns useful for system and policy improvements.</li>
	<li>Provides input and recommendations for the improvement of both internal and external shuttle systems, including identifying areas for improvement, developing appropriate solutions, and implementing changes to improve service delivery.</li>
	<li>Conducts regular safety and vehicle roadworthiness inspections, ensuring that all vehicles are in compliance with industry and regulatory standards.</li>
	<li>Facilitates regular orientation programs for drivers to ensure that they are and that drivers are aware of safety protocols and procedures equipped with the skills needed to deliver safe and efficient transportation services.</li>
</ul>

Ensuring Compliance and Performance of Internal and External Shuttle Operations

<ul>
	<li>Oversees efficient operations of both internal and external shuttle systems, ensuring compliance with contract and service level agreements as well as government requirements.</li>
	<li>Coordinates with the supervisor of outsourced transport service providers regarding employee performance on campus and reviews/endorsed billing for processing of payment.</li>
	<li>Assists in regularly reviewing and updating contract and service level agreements with transport service providers.</li>
	<li>Manages the accreditation of school service and tricycle units deployed on campus.</li>
</ul>

Managing Mobility Stakeholders

<ul>
	<li>Coordinates with Basic Education to ensure that operations of the e-Jeep and school service are meeting expectations and requirements</li>
	<li>Handles concerns and complaints from parents, students, and other stakeholders regarding the school service and tricycle drivers and operators.</li>
	<li>Manages special trip requests for the e-Jeep (e.g. campus tours, event shuttle service) and coordinates with relevant units to fulfill these requests.</li>
</ul>

Others

<ul>
	<li>Performs other duties as may be required from the position, in accordance with the instructions of the Director and Assistant Director</li>
</ul>

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