GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

<ul>
	<li>Safely drive family members to various destinations, including schools, offices, malls, and hospitals.</li>
	<li>Ensure timely pick-up and drop-off according to schedules and appointments.</li>
	<li>Maintain the cleanliness and good condition of the vehicle.</li>
	<li>Perform basic car maintenance.</li>
	<li>Assist family members with loading and unloading items as need.</li>
</ul>

Family Driver

Innity is one of the leading digital media network in Asia that provides interactive online marketing platforms and data-driven technologies for advertisers and publishers. Established in 1999, Innity is committed in exploring online marketing opportunities through versatile combination of online media proficiency, industry clout, cutting-edge technology as well as sophisticated modelling and analytical tools.

We provide the following services:

• Display Advertising Network
• Video Advertising Network
• Microsite Advertising Network
• Wifi Advertising Network
• Data Management Platform
• Rich Media Programmatic
• Social and Content Hub
• Content and Influencer Marketing

INNITY PHILIPPINES, INC.

We are looking for talented individuals who are eager to learn about our business through an internship program which includes relevant training and on-the-job experience. 

As an intern, you will be working closely with the key persons in every team, attending meetings and company activities. To be successful as an Intern, you should be willing to help with any relevant tasks assigned by your manager. You will be involved in upcoming projects as well as assisting with current campaigns.

As an Intern, your day to day task would include:

<ul>
	<li>Coordination with KOLs during the campaign implementations</li>
	<li>Assist in KOL data collection for reports</li>
	<li>Assist in creating rich media and influencer marketing reports for our clients</li>
	<li>Assist in organizing Innity PH drive mapping and post-campaign reports tracker</li>
</ul>

 

<ul>
</ul>

Client Services Intern

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

The Marketing Services Coordinator will be responsible for supporting the marketing team in the development and execution of marketing campaigns, events, and promotional activities. This role requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously. The Marketing Services Coordinator will work closely with merchandisers to ensure brand consistency and enhance brand visibility. Additionally, the role involves teaching and reinforcing the Gardenia brand values and standards across various teams.

Marketing Services Coordinator

Started in 2013, we are the first agency in the Philippines to provide sales and marketing outsourcing solutions through a fully-staffed, ready to dock sales and marketing organization. In less than 5 years, we have serviced some of the biggest brands in the country, such as adidas Philippines, Globe Telecom, Datu Puti, San Remo Pasta, Bridgestone, Meralco, and many more!

Check out more at:
https://www.youtube.com/watch?v=TzmRH_T4Tvs&t=7s

Blue Spark Solutions, Inc.

Job Description: Production (Intern) 
 Support the Production Team in collating all budget requests with cost estimates and liquidation 
documents 
 Check if all submitted documents are correct 
 Upload documents on Fyle 
 Inform the Budget Requestors if documents have been successfully uploaded on Fyle, send the 
Accounts Receivables ID to the Budget Requesters or the Production in charge of the project 
(Budget Requestors are still required to follow up with Finance and Admin if funds have been 
successfully transferred) 
 Help in drafting contracts for external manpower and talents 
 Help in looking for additional suppliers talents and other necessary Production requirements

 

Job Description: Shared Services (Intern) 
 Collate all budget requests with cost estimates and liquidation documents 
 Check if all submitted documents are correct 
 Upload documents on Fyle 
 Inform the Budget Requestors if documents have been successfully uploaded on Fyle, send the 
Accounts Receivables ID to the Budget Requesters or the Production in charge of the project 
(Budget Requestors are still required to follow up from Finance and Admin if funds have been 
successfully transferred) 
 Help in all necessary documentation and compilation needed in the Finance Department 
 Help in looking for additional suppliers talents and other necessary Production requirements

Intern | Shared Services, Copywriting, Production

CreditDonkey is a US-based review and comparison website. We publish data-driven analyses to help people save money & make savvy financial decisions. We firmly believe:

- You shouldn't need a finance degree to have a healthy financial life.
- Information is the best way to level the playing field.
- There's always more to learn.

CreditDonkey Inc.

CreditDonkey simplifies financial decisions for businesses and individuals. We provide reviews, insights, and valuable information related to banking, investing, and entrepreneurship. We're seeking a Data Management Analyst to help us utilize our database effectively, improving both the reader's experience and our internal processes. 
 
This role is fully remote. Our ideal candidate has a keen understanding of U.S. financial services. 
 
Responsibilities:

<ul>
	<li>Utilize SQL for intricate data queries, analysis, and data extraction needs.</li>
	<li>Act as the primary liaison for data needs across various teams including web development, content writing, marketing, UX, and graphics.</li>
	<li>Develop and maintain documentation related to data processes, structures, and standard operating procedures.</li>
	<li>Work with the content team to ensure effective integration of data into articles.</li>
	<li>Provide training and support to other internal team members on data-related tasks and tools.</li>
	<li>Participate in workshops and brainstorming sessions to identify new ways data can be leveraged.</li>
	<li>Initiate and drive projects that improve data efficiency, reliability, and utility.</li>
	<li>Collaborate with the content team to deliver data insights that can guide and enrich content creation.</li>
	<li>Ensure data integrity and accuracy by conducting periodic audits and clean-up exercises.</li>
	<li>Suggest and implement database structural improvements to enhance efficiency and scalability.</li>
	<li>Research and recommend new tools or software that can enhance the company's data management capabilities.</li>
	<li>Leverage the understanding of internal data and external data sources to drive programmatic SEO growth strategies.</li>
	<li>Collaborate with SEO specialists to identify data-driven opportunities for content creation, optimization, and backlinking strategies.</li>
	<li>Analyze search data and trends to recommend areas of focus for the content team, aimed at organic traffic growth.</li>
	<li>Collaborate with the development team to optimize data retrieval and presentation for our readers.</li>
	<li>Translate complex data needs of the marketing team into actionable data extraction requirements.</li>
	<li>Assist UX designers by providing data-driven insights to refine user journeys and experiences.</li>
	<li>Work alongside the graphics team to visualize complex data points for easier reader comprehension.</li>
	<li>Generate regular data reports for management, focusing on highlighting trends, anomalies, and insights that can drive decision-making.</li>
	<li>Assist in automating tasks using data-driven methodologies, reducing manual intervention and optimizing efficiency.</li>
</ul>

 
Working Arrangements:

<ul>
	<li>Fully remote with flexibility in working hours.</li>
	<li>Preferred 2 hours daily overlap with USA working hours.</li>
	<li>Fast and reliable internet connection is essential.</li>
</ul>

 
Be a part of a dynamic team that shapes the financial decisions of our readers. At CreditDonkey, your insights will directly influence how we present content and how readers engage with our platform. If you're passionate about data, finance, and making a real difference, we'd love to hear from you.

Data Management Analyst | Financial Services | Remote

The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities: 
 
Under the supervision of the Assistant to the Associate Dean for Administrative and Student Services, the Administrative Assistant VI provides secretarial, administrative, and financial support in the day-to-day operations of the Office.

I. Secretarial and Administrative Support

Attends to inquiries and requests from stakeholders and visitors from various communication channels (e.g. face to face, online, phone, office email) and coordinates the flow of information internally and with other offices concerned

Receives and records Office correspondences and communication materials and carries out appropriate actions

Handles coordination and logistical support requirements for meetings, events, and activities

Contributes to efforts in communicating and promoting to various stakeholders vital and up-to-date information, reports, and initiatives pertaining to University strategies, rankings, and accreditations

Serves as a repository of all communication materials of the Office of the Associate Dean for Administrative and Student Services

Collates data and prepares reports pertaining to staff formation, health &amp; wellness, etc. and submits to the Assistant to the Associate Dean for Administrative and Student Services for review and endorsement

Coordinates with the Office of Mission and Identity to update and/or submit reports on MI-related programs

Coordinates with the University Physician’s Office and/or Higher Education Clinic on protocols related to employees and students’ health and wellness

Coordinates with Campus Security and Mobility Office on campus security and safety protocols

Coordinates with Graduate School of Business sub-offices, Finance and Treasurer/Central Accounting Office and Central Purchasing Office on inventory and/or disposal of office equipment and furniture

II. Financial Management Support

Keeps financial records and expense accounts of the Office to ensure that all financial documents are properly accounted for

Works closely with the Assistant to the Associate Dean in preparing the budget proposal of the Graduate School of Business, and provides information in drafting budget reports (e.g. supplies and expenses, new equipment, minor and major improvement, etc.)

Prepares and processes all financial-related documents (e.g. order for checks, reimbursements, liquidation reports, petty cash vouchers, etc.) for approval by the ADASS and submission to the Central Accounting Office

Assists in monitoring collection activities of Graduate School of Business

III. Records Management Support

Updates office database and maintains files and records of correspondences, documents, and other materials for the Office in a systematic manner and consistent with the need to protect confidentiality and data privacy

Maintains pertinent files and records and facilitates disposal of old files and records according to University guidelines

IV. Human Resource Matters Support

Facilitates the routing and submission of HR-related documents to Office of Human Resource Management and Organization Development (e.g. hiring justifications, Terms of References, etc.) and conducts follows throughs as needed

Provides support in filling in of vacancies in the School through:

Provides administrative support in the implementation of the developmental plans for employees under the Graduate School of Business

V. Performs other office-related tasks as may be assigned by immediate supervisor or authorized representative.

Office Assistant for Administrative and Student Services

Summary of Work Activities and Responsibilities:

Under the supervision of the Assistant to the VP for DITS / IT Governance Head, the Administrative Assistant shall perform clerical and office management tasks in accordance with the OVP DITS mandate and guidelines and University policies and processes such as internal and external communications, finance management, logistical administration and assistance in personnel management.

Main Duties and Responsibilities

Communication 

The Administrative Assistant shall be the main point person for internal and external communications of the office, specifically:

<ul>
	<li>As the first point of contact for the OVP DITS, handles inquiries received through the various communication channels including the dedicated local / mobile numbers and DITS office email.</li>
	<li>As the official custodian of the OVP DITS email account, sends out BlueBoard announcements and other official communications, maintains the filing system of the assigned Google Drive</li>
	<li>Prepares drafts of correspondence</li>
	<li>Disseminates information such as internal memos, office guidelines and event reminders</li>
	<li>Maintains the DITS Cluster page in the University Website</li>
</ul>

Finance Management Support

Assists in the processing, monitoring and reporting of office-related budget and expenses:

<ul>
	<li>Prepares year-end utilization report as reference for budget planning</li>
	<li>Initiates the payment processing by preparing Purchase Requisition (PR) or Request for Payment for supplies, communication, repairs and maintenance, CapEx items, miscellaneous expenses, staff development and others.</li>
	<li>Regularly updates the expense trackers</li>
	<li>Handles the petty cash of the office from request, routing for approval, utilization and liquidation</li>
	<li>Prepares other financial reports and summaries, as needed</li>
</ul>

Office Operations and Clerical Support

As overall coordinator for office operations, provides administrative support for office management functions, specifically:

<ul>
	<li>Prepares logistical requirements for meetings, staff development and other activities of the office and cluster</li>
	<li>Manages office supplies and equipment by maintaining the inventory, filing of requests for office equipment for repair or replacement, initiates job orders for tasks which requires the assistance of CFMO</li>
	<li>Assists in personnel management such as attendance monitoring, tracking of staff development activities and training</li>
	<li>Receives and routes documents for approval and signature of authorized personnel</li>
	<li>Manages the DITS Office and Cluster calendar</li>
	<li>Coordinates with other departments as required</li>
</ul>

Other tasks

<ul>
	<li>May be assigned to coordinate special projects</li>
	<li>May represent the office or cluster in committees for University-wide activities.</li>
</ul>

Performs any other duties as may be required by the position in accordance with the instructions and guidelines of the supervisor and authorized personnel.

Administrative Assistant for Digital Information and Technology Services Office

Under the supervision of the Associate Dean for Administrative and Student Services, he/she supports the associate dean in managing the day-to-day administrative requirements of the school by ensuring that set standards are implemented properly; and coordinating the service requirements of Graduate School of Business with the Central Administration Support Units

Main Duties and Responsibilities

I. Administrative support

Formulates, recommends, and implements guidelines pertaining to administrative processes (e.g., standard office procedures, alignment with university processes, etc.)

Liaises with students, faculty, partners, and other Professional Schools and other University units in relation to the delivery of administrative services within the school

Manages the associate dean's schedule and requests for appointments.

Attends to the correspondences, reports, and records of the office

II. School Budget and Funds

Prepares and monitors office budget and assists the associate dean in consolidating the budget, which includes those in the satellite campuses

Coordinates with the Academic Affairs, Director for Student Affairs and Formation and the Student Council for budget and support service requirements for student-driven initiatives (e.g., orientation seminar, annual student leaders strategic planning conference, placement activities, etc.)

Coordinates with the Office of the Vice President for the Professional Schools and/or the Office of the Vice President of Finance and Treasurer on the materials for the quarterly reports and mid-year review of operations.

Coordinates with the Office of the Dean for the mid-year review presentations

Monitors the utilization of the Restricted funds and Professorial Chairs and coordinates with the Office of the Vice President of Finance and Treasurer or Office of the President for requests to use such funds

III. Human resource matters

Coordinates policies, guidelines, protocols, faculty engagements to ensure alignment of processes and compliance to University standards

Coordinates hiring processes and facilitates the preparation of hiring documents and requirement

Collaborates with the Academic Affairs on faculty initial ranking, permanency, and promotion requirements

Uploads vacancies to online portals and conducts initial screening and interviews of applicants

Prepares faculty contracts and drafts memos for renewal of administrative appointments, including salaries

Works with the Office of the Dean in organizing and overseeing events and activities such as the annual staff conference, training/workshops for non-teaching staff, etc.

IV. Facilities and Information Technology Matters

Coordinates with the Office of the Vice President for Digital and Information Technology Services for it requirements

Coordinates with the Central Facilities Management Office for maintenance, repairs, and other facilities requirements and monitors the status and completion of requests

Assists in planning layouts of spaces, replacement of furniture, and in the general upkeep of offices

V. Management of Special Projects and Events

Keeps track of projects and initiatives of the office, such as but not limited to, Open House, Marketing Fora, online infrastructure training for classes, etc

Provides administrative and logistical support for student formation activities and other student-driven initiatives

VI. Performs any other tasks as may be assigned by the immediate supervisor and authorized representatives

Assistant to the Associate Dean for Administrative and Student Services

Summary of Work Activities and Responsibilities: 
 
Under the supervision of the Assistant to the Associate Dean for Administrative and Student Services, the Administrative Assistant VI provides secretarial, administrative, and financial support in the day-to-day operations of the Office.

I. Secretarial and Administrative Support

<ul>
	<li>Attends to inquiries and requests from stakeholders and visitors from various communication channels (e.g. face to face, online, phone, office email) and coordinates the flow of information internally and with other offices concerned</li>
	<li>Receives and records Office correspondences and communication materials and carries out appropriate actions</li>
	<li>Handles coordination and logistical support requirements for meetings, events, and activities</li>
	<li>Contributes to efforts in communicating and promoting to various stakeholders vital and up-to-date information, reports, and initiatives pertaining to University strategies, rankings, and accreditations</li>
	<li>Serves as a repository of all communication materials of the Office of the Associate Dean for Administrative and Student Services</li>
	<li>Collates data and prepares reports pertaining to staff formation, health &amp; wellness, etc. and submits to the Assistant to the Associate Dean for Administrative and Student Services for review and endorsement</li>
	<li>Coordinates with the Office of Mission and Identity to update and/or submit reports on MI-related programs</li>
	<li>Coordinates with the University Physician’s Office and/or Higher Education Clinic on protocols related to employees and students’ health and wellness</li>
	<li>Coordinates with Campus Security and Mobility Office on campus security and safety protocols</li>
	<li>Coordinates with Graduate School of Business sub-offices, Finance and Treasurer/Central Accounting Office and Central Purchasing Office on inventory and/or disposal of office equipment and furniture</li>
</ul>

II. Financial Management Support

<ul>
	<li>Keeps financial records and expense accounts of the Office to ensure that all financial documents are properly accounted for</li>
	<li>Works closely with the Assistant to the Associate Dean in preparing the budget proposal of the Graduate School of Business, and provides information in drafting budget reports (e.g. supplies and expenses, new equipment, minor and major improvement, etc.)</li>
	<li>Prepares and processes all financial-related documents (e.g. order for checks, reimbursements, liquidation reports, petty cash vouchers, etc.) for approval by the ADASS and submission to the Central Accounting Office</li>
	<li>Assists in monitoring collection activities of Graduate School of Business</li>
</ul>

III. Records Management Support

<ul>
	<li>Updates office database and maintains files and records of correspondences, documents, and other materials for the Office in a systematic manner and consistent with the need to protect confidentiality and data privacy</li>
	<li>Maintains pertinent files and records and facilitates disposal of old files and records according to University guidelines</li>
</ul>

IV. Human Resource Matters Support

<ul>
	<li>Facilitates the routing and submission of HR-related documents to Office of Human Resource Management and Organization Development (e.g. hiring justifications, Terms of References, etc.) and conducts follows throughs as needed</li>
	<li>Provides support in filling in of vacancies in the School through:</li>
	<li>Provides administrative support in the implementation of the developmental plans for employees under the Graduate School of Business</li>
</ul>

V. Performs other office-related tasks as may be assigned by immediate supervisor or authorized representative.

Administrative Assistant VI | Office of the Associate Dean for Administrative and Student Services

Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

As a Service Officer, you will assist the Relationship Manager (RM) in overall account management of its day-to-day transactions such as loan availment, interest payments, and loan documentation, through coordination with Operating Units of the Bank (Credit, Trust, Treasury, International Banking Services Division, Operations &amp; Branch Banking) to achieve efficient and timely implementation of loan facilities. You will help in assessing account handling and early detection of problematic accounts.

<ul>
	<li>Provides timely and relevant information and issues to clients through effective communication to immediately address concerns that may affect the availability of their loan facilities</li>
	<li>Helps in assessing and evaluating accounts through monitoring payments and handling of clients to detect and identify possible problematic accounts</li>
	<li>Prepares and manages accounts with a credit line of P20.00MM and below through preparing short credit proposals and availment sheets to meet customer needs while developing and maintaining productive relationships</li>
	<li>Prepares availment and instruction sheets based on the Bank's format to ensure all accounts are in the current status</li>
	<li>Monitors documentary deficiencies of all accounts using the CDC monitoring tool in E-Source to ensure all lines are updated and are always available to clients</li>
	<li>Updates the RMs regarding the status of accounts through effective communication to ensure overall proper account management</li>
	<li>Organizes all loan documents through the proper filing of credit folders to ensure completeness of loan documentation</li>
</ul>

Service Officer

We are a below-the-line advertising agency with > 20 years of experience in health and ethical advertising: launches, communication strategies, branding, conventions, conferences, activations, etc.- we’ve done it all.

We are composed of dedicated and experienced team members who have your back when it comes to developing fresh and innovative brand strategies.

We invest in talents that integrate the science of your brand with creativity.

MarketConnect Inc.

Client Relationship Management:

<ul>
	<li>Act as the senior point of contact for key clients, developing strong, long-term relationships with C-suite executives and key decision-makers.</li>
	<li>Ensure the highest levels of client satisfaction, regularly checking in with clients to ensure their expectations are being met and exceeded.</li>
	<li>Serve as the escalation point for any client issues or concerns, and work to resolve them promptly and efficiently.</li>
	<li>Lead client meetings and presentations, providing strategic insights and recommendations to drive client success.</li>
</ul>

Team Leadership &amp; Development:

<ul>
	<li>Lead, mentor, and develop a high-performing client service team (Account Managers, Account Executives), ensuring they have the tools, training, and support needed to succeed.</li>
	<li>Conduct regular team performance evaluations, provide constructive feedback, and set clear goals and expectations.</li>
	<li>Collaborate with other departments (creative, media, production) to ensure alignment on client deliverables and objectives.</li>
	<li>Foster a collaborative and positive team culture, focusing on growth and continuous improvement.</li>
</ul>

Strategic Account Oversight:

<ul>
	<li>Own the strategy, execution, and results of all client campaigns, ensuring they align with client goals and deliver measurable ROI.</li>
	<li>Lead the development of strategic marketing and advertising plans, ensuring they reflect the client’s brand objectives and market needs.</li>
	<li>Ensure that all client deliverables (creative, media, reporting, etc.) are of the highest quality and are delivered on time and on budget.</li>
	<li>Identify opportunities for upselling, cross-selling, and expanding the scope of work with existing clients, positioning [Company Name] as a trusted partner.</li>
</ul>

Financial Management:

<ul>
	<li>Oversee client budgets, ensuring that campaigns are delivered within budget parameters while maintaining profitability for the agency.</li>
	<li>Prepare and present accurate project estimates, cost proposals, and invoices to clients in collaboration with the finance team.</li>
	<li>Ensure effective financial oversight of client accounts, tracking time, resources, and profitability to maintain strong margins.</li>
</ul>

Reporting &amp; Analytics:

<ul>
	<li>Monitor campaign performance, analyzing data and reporting insights to clients on a regular basis.</li>
	<li>Provide clients with strategic recommendations for campaign optimization, based on performance data and industry trends.</li>
	<li>Prepare and deliver regular status reports, presentations, and updates to clients, senior leadership, and internal teams.</li>
</ul>

Business Development &amp; Growth:

<ul>
	<li>Collaborate with the business development team to identify and pitch new business opportunities, leveraging existing relationships to secure new clients.</li>
	<li>Act as a trusted advisor to clients, guiding them on the latest industry trends, new technologies, and innovative advertising strategies.</li>
	<li>Contribute to agency thought leadership and the development of new services or products that can drive revenue growth.</li>
</ul>

Client Service Director

Colcap Servicing Pty Ltd is a branch of an Australian corporation based in Sydney, NSW founded in 2006. The company specializes in originating and servicing its white labelled mortgage offering with third party distributors as well as direct retail customers. The business has acquired and originated in excess of 3 billion AUD worth of assets over its history and provided financial products to more than 45,000 customers.

Colcap Servicing Pty Ltd

Our innovative Australian mortgage company is on the lookout for a dynamic and ambitious individual to join our team. By joining our ranks, you'll play a crucial role in safeguarding our organization, driving growth, and making a tangible difference in the lives of our clients.

As we continue to conquer new frontiers in the financial services industry, we need a dedicated and passionate problem-solver to help us maintain our position as a leading mortgage provider. If you're up for the challenge, buckle up and get ready for an unforgettable adventure!

Responsibilities and Tasks:

<ul>
	<li>Respond to customer inquiries via email, fax, and phone</li>
	<li>Handle internal and external customer calls, making outbound calls as needed</li>
	<li>Address Mortgage Manager inquiries and disputes, providing timely and accurate responses</li>
	<li>Escalate issues to the right department when necessary</li>
	<li>Communicate with team members to ensure understanding of updates and initiatives</li>
	<li>Delegate tasks to team members, ensuring correct procedure and resolution</li>
	<li>Manage ad-hoc activities as needed</li>
</ul>

Customer Service Officer day shift

Webcast Technologies, Inc. (WTI) is an Information and Technology company known for innovation and integrated positioning solutions with the use of Global Positioning System (GPS), Geographic Information System (GIS), and Telemetry System. Our services include GPS Tracking System, Software Development, Mobile Application Development, among others.

For over 20 years, WTI has been helping companies from different industries track their valuable assets. Some of our clients include Shell, Petron, Chevron, Unilever, Coca Cola, Maynilad, Cemex, LF Logistics and KFC.

WTI covers the whole Philippines with its main office located at 154 Panay Ave. Diliman, Quezon City and satellite offices in Laguna, Cebu, Cagayan De Oro and Davao.

The software and GPS Tracking System we develop are custom- designed to address our client’s specific business needs. At WTI, we put premium to quality service. Our team of outstanding professionals reflects the company’s standard in providing excellent work.

Webcast Technologies, Inc.

<ul>
	<li>Handle requests from the clients under TMSuite and should make sure that all requests and concerns are done properly and in a timely manner.</li>
	<li>Vehicle Registration and pairing</li>
	<li>Updating Vehicle Information in TM Suite</li>
	<li>Check and Validate trip with error in dispatching</li>
	<li>Validation of Errors</li>
	<li>Monitor number of units in TM Suite Database vs Data Studio</li>
	<li>Coordinate with different departments any issues and concerns that may arise.</li>
	<li>Monitor the fleet status and ensure that fleet status updates are being sent to the clients</li>
</ul>

Customer Service Representative

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture in the Philippines

About the Role: As a Service Delivery Operations Team Lead you will perform the following (but not limited to) duties and responsibilities: 

Team Lead for Voice Account

<ul>
	<li>Responsible for setting individual performance objectives that align to the overall objectives of the team</li>
	<li>Responsible for the day-to-day operations of the team ensuring all metrics are met and assists team members in overcoming their challenges through effective performance management</li>
	<li>Provide mentorship, guidance and career development to team members</li>
	<li>Exhibits leadership strength by fostering a positive environment within the team and implementing activities to increase individual and team engagement</li>
	<li>Recognize problems and issues that affect work efficiencies and performance outcomes of the team and provides recommendations and course of action derived from concerns seen and initial analysis of data</li>
	<li>Escalate issues that may affect delivery of work and business outcomes in a timely manner to management</li>
</ul>

 

Team Lead for Content Moderation

<ul>
	<li>You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns. </li>
</ul>

 

Your role requires the following responsibilities:

<ul>
	<li>Conducting Huddles: Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.</li>
	<li>Task Management Guidance: Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.</li>
	<li>SLA and KPI Achievement: Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.</li>
	<li>Performance Reviews: Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.</li>
	<li>Training and Quality Coordination: Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.</li>
	<li>SOPs and Documentation: Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.</li>
	<li>Individual Connects: Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.</li>
	<li>Performance Reporting:</li>
	<li>Reporting: Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.</li>
	<li>Leave Management: Implement a planned approach for managing team shrinkage through a Leave management system.</li>
	<li>Attendance Tracking: Accurately track team attendance for billing purposes.</li>
	<li>Time Sheet Validation: Validate team time sheets fortnightly with 100% accuracy.</li>
	<li>Security and Data Protection: Ensure adherence to all security and client data protection measures and guide the team in following required protocols.</li>
</ul>

Service Delivery Operations Team Lead

First ISO 9002 Certified Agency in the Philippines.

“The Only Foundation of the Security Business is Reliable
Service.”

Awards:
Outstanding Security Services Provider (National)
(Best Choice Awards, 2017)

Most Outstanding Security Services Provider
(Global Awards for Marketing Excellence, 2006)

Best Security Services Award
(Quezon City Awards, 2006)

One of the Top 10 Leading Security Agencies
(PNP SAGSD, 2002)

Eaglewatch Security Services

We are looking for trainable Personnel to oversee aspects of Administrative practices and processes involved in the Security Services Industry.

The Administrative Assitant will be working hand in hand with the Administrative Head. He/ She will handle and oversee all aspects of materials managed internally and externally by the agency. This includes:

<ul>
	<li>Requests</li>
	<li>Procurement</li>
	<li>Inventory</li>
	<li>Monitoring</li>
	<li>Release</li>
	<li>Audit</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

This test unit measures the ability to listen, understand, and follow a set of spoken instructions and remember the important details for implementation

Hiring employees that can accurately follow steps and processes dictated verbally ensures two things--same output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Verbal)

This test unit measures the ability to type text presented on the computer screen with a minimum speed and accuracy

Unless the objective is to just transfer information to a new format or medium, information needs to get recorded in a timely and accurate manner so that the idea/thought does not get lost. And because most jobs require some amount of computer work, hiring an employee with keyboarding skills makes work more efficient. This test measures the ability to type text with minimum speed and accuracy.

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