Service Officer
Security Bank
- Cebu City, PhilippinesCebu City, Cebu, PhilippinesCebu CityCebuPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
As a Service Officer, you will assist the Relationship Manager (RM) in overall account management of its day-to-day transactions such as loan availment, interest payments, and loan documentation, through coordination with Operating Units of the Bank (Credit, Trust, Treasury, International Banking Services Division, Operations & Branch Banking) to achieve efficient and timely implementation of loan facilities. You will help in assessing account handling and early detection of problematic accounts.
- Provides timely and relevant information and issues to clients through effective communication to immediately address concerns that may affect the availability of their loan facilities
- Helps in assessing and evaluating accounts through monitoring payments and handling of clients to detect and identify possible problematic accounts
- Prepares and manages accounts with a credit line of P20.00MM and below through preparing short credit proposals and availment sheets to meet customer needs while developing and maintaining productive relationships
- Prepares availment and instruction sheets based on the Bank's format to ensure all accounts are in the current status
- Monitors documentary deficiencies of all accounts using the CDC monitoring tool in E-Source to ensure all lines are updated and are always available to clients
- Updates the RMs regarding the status of accounts through effective communication to ensure overall proper account management
- Organizes all loan documents through the proper filing of credit folders to ensure completeness of loan documentation
Minimum Qualifications
- With at least 3 years of relevant experience
- Knowledge/familiarization with business and loan documents
- Effective negotiation and monitoring skills
- Able to communicate effectively with clients and other department units
- Ability to anticipate issues and plan strategies on account management
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Accounting and Finance
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Cebu City, Cebu, Philippines
About Security Bank
Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.
We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.
Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.
At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.” Start your BetterBankingcareer with us today.
For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/