ABOUT US 
 
Norde International Distributors is Making Digital Happen.
 
Located in Quezon City, Philippines, the company was established in 2005 and has become the leading distributor of digital graphic solutions in the country. Throughout its more than a decade history, Norde has been associated with continuous innovation and revolutionary technology.
 
The company collaborates with global partners who possess cutting edge machineries, highly developed skills and certified processes that strengthens business.
 
Norde International provides exceptional state-of the-art digital print solutions to a broad array of industry segments covering general commercial printing, labels, packaging, signages, displays, finishing, direct to garment, design, manufacturing, engineering, and 3D technology.
 
The company aims to bring forth progress and innovation to its clients. It targets to bring great opportunities that can provide sustainability and progress.
 
Norde International Distributors continuously go beyond expectation as it make digital possibilities happen
 
MISSION
We empower our customers to be the most successful they can be in their respective industries by improving their product development and production processes. We do this by: 

+ Delivering great service through our people and processes 
+ Offering relevant solutions through our technologies and innovation 
+ Creating and nurturing mutually beneficial partnerships through commitment and integrity 

VISION
To be the overwhelming partner-of-choice in our target segments through our market leadership, world class products, and industry-leading after-sales services. 

ONE NORDE. ONE TEAM.

Norde International Distributors (QL Development, Inc.)

Duties and Responsibilities

<ul>
	<li>Optimize, maintain, manage, and update the Acumatica erp system, mis operational procedures, and other information systems utilized by the company.</li>
	<li>Analyze existing operations, protocols, and processes, and make improvement plans.</li>
	<li>Collaborate with other departments to schedule and coordinate upgrades, automation, and tests.</li>
	<li>Provide software application training for users, upgrade and configure software applications, and perform regular security monitoring to identify any possible intrusions.</li>
	<li>Prepare an integrated database from various data sources using spreadsheets and data programming tools to extract relevant and useful information</li>
	<li>Keep and secure Management Information System equipment and devices;</li>
	<li>Develop data processing programs and reporting tools using acumatica, ms excel, or other similar software to efficiently generate standardized reports and easily capture quantitative data</li>
	<li>Generate accurate reports on a timely basis by following a structured process to ensure compliance with the approved kpi Report</li>
	<li>Analyze and recommend software and hardware to maximize productivity for all networks.</li>
</ul>

ERP Administrator

Since 2009, MCS Philippines has been providing support for website and business operations. Our office is conveniently located in the Makati Central Business District. 
 
Teamwork is a virtue that we strongly instill, and we consider each employee an integral part of the company. Our teams work and communicate harmoniously in a dynamic environment. 
 
We strive to exercise social awareness through various people-oriented activities like providing scholarships, volunteering in social work, and donating to charities. We are also focused in giving our employees a competitive salary and flexible healthcare benefits, which undeniably help improve their well-being and lifestyle. 
 
Be part of MCS Philippines, and join our roster of highly skilled and competent employees.

MCS Philippines

The Database Administrator is responsible for database server capacity planning, installation, configuration, database design, migration, performance monitoring, security, troubleshooting, as well as backup and data recovery. The Database Administrator is also tasked with generating reports.

Primary Duties and Responsibilities:

<ol>
	<li>Monitors/Troubleshoots database servers located onshore and offshore office.</li>
	<li>Provide reporting on various metrics.</li>
	<li>Coordinates and works with other department leads in dealing with issues and other IT concerns.</li>
</ol>

Windows Server

Database System Administration (DBA)

Database Administrator

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

<ul>
	<li>Administer and support backbone servers like Active Directory (AD), Domain Name System (DNS), Microsoft Exchange Server, Domain Host Configuration Protocol (DHCP), Server Virtualization, Windows Servers and Linux Servers;</li>
	<li>Ability to assume ownership, accountability and leadership to a given tasks;</li>
	<li>Modify and update user account information, mailboxes and internet accounts upon request and approval;</li>
	<li>Manages the day-to-day operations of the system by monitoring, maintenance and provide support to district office (DO) servers and ensure high availability and attain acceptable level of system performance;</li>
	<li>Responds to issues, problems and concerns escalated by Customer Care and other support groups related to systems administration function in a timely manner;</li>
	<li>Need to possess a high level of patience and professionalism when working with other employees;</li>
	<li>Isolates problems and collaborate with other support groups or to Sr. systems administrator for proper action;</li>
	<li>Provide assistance in recovering files and databases from workstations or servers that have encountered hardware or operating system problem;</li>
	<li>Setup, install and configure workstations used by Stradcom-based employees such as operating system, M365, MS Office, Outlook, internet browser, and other software purchased by the company as needed;</li>
	<li>Submit reports required by the department manager or management (Weekly, Monthly or ad-hoc reports) ;</li>
	<li>Conduct troubleshooting (ad-hoc technical team member for onsite isolation of abnormal behavior of the system);</li>
	<li>Administer and provides support to Interconnectivity projects;</li>
	<li>Compliance with Stradcom policies like conduct, dress code, absenteeism, tardiness, etc. and;</li>
	<li>Performs other job-related tasks that may be assigned by immediate superiors from time to time.</li>
</ul>

Systems Administrator

SuiteStudio Operations, Inc. is a progressive company specialising in excellent-quality design, web development, finance support, and online merchandising, particularly on NetSuite Suitecommerce Platform. We offer extremely competitive compensation and benefits in accordance with skill levels and qualifications, and provide a warm, healthy work environment in Pasig City's central business district.

 Kitchen Warehouse (http://www.kitchenwarehouse.com.au) is Australia's #1 Online Retailer for top quality kitchen and homewares.

Suitestudio Operations Inc.

The successful candidate’s primary responsibilities

<ul>
	<li>Will work closely with both the tech and BPM teams to align initiatives and ensure seamless integration of NetSuite and business processes.</li>
	<li>Manage and maintain the NetSuite ERP system, ensuring its optimal performance, security, and stability.</li>
	<li>Develop, implement, and maintain customizations and configurations in NetSuite to support process improvements.</li>
	<li>Collaborate with business departments to identify, document, analyze, and optimize business processes.</li>
	<li>Train end-users on NetSuite functionality and process improvements, and provide ongoing support.</li>
	<li>Provide ongoing technical support to all internal NetSuite users.</li>
</ul>

Duties and responsibilities

Analysis

<ul>
	<li>Partner with the business and build relationships within the tech team – &amp; business team members. Communicate clearly and coordinate closely with each team member</li>
	<li>Support the business in building requirements and user stories.</li>
	<li>Identifying opportunities to improve and streamline current processes with NetSuite.</li>
	<li>Clearly articulate problems, solutions, and processes.</li>
	<li>Take business requirements and user stories, form technical requirements, and produce the desired outcome.</li>
	<li>Build process maps and documentation to explain to other team members.</li>
	<li>Design and deliver training sessions with team members.</li>
</ul>

Administration and QA

<ul>
	<li>Manage users, roles, permissions, and authentication.</li>
	<li>Design and set up reports for each function within the business.</li>
	<li>Create saved searches &amp; reports and assist other staff in their setup &amp; use.</li>
	<li>Manage templates, forms, custom records &amp; custom fields.</li>
	<li>Plan, implement and review customizations of NetSuite including custom records, forms, fields, saved searches and reports</li>
	<li>Quality Assurance &amp; test pre-Go-Life into production</li>
</ul>

Support

<ul>
	<li>Monitor and maintain day to day operation of the NetSuite platform for internal stakeholders.</li>
	<li>Systematically break down issues to identify root causes and resolve them.</li>
	<li>Troubleshoot issues. Create &amp; document troubleshooting workflows.</li>
	<li>Support existing NetSuite scripts.</li>
	<li>Support internal users on NetSuite issues</li>
</ul>

Other

<ul>
	<li>Follow agile methodologies (e.g. SCRUM) and help to improve DEV process &amp; outcome.</li>
	<li>Maintain up-to-date knowledge of NetSuite functionality, customizations, and integrations</li>
	<li>Report to GM of Technology and work closely with Tech Team and business stakeholders based in Perth &amp; Melbourne, Australia</li>
</ul>

Netsuite Administrator and Business Process Management Analyst

The Systems Administrator is responsible for managing and maintaining servers/workstations or other computer systems. 
He is responsible for all promotion of codes from designers/developers and partners. Maintain documentations of hardware and software.

Primary Duties and Responsibilities:

1. Provide technical support for troubleshooting issues or problems with the applications and systems.

2. Perform daily systems administration of computer systems.

3. Troubleshoots and on-call when a computer system goes down or malfunctions.

4. Ensures quick and correct diagnoses of any system malfunctions with ready available fixing solutions.

5. Deploys software patches and prevents break-ins and other security problems with preventive measures.

6. Performs other functions related, analogous, and pertinent to the preceding enumeration as may be assigned by superiors from time to time.

SharePoint

MS SQL Server

Active Directory

Microsoft / MS Exchange

Aboitiz Power Corporation (AboitizPower, AP) is a leader in the Philippine Electric Power Industry with a portfolio of assets located across the country. It has several hydroelectric and geothermal assets in its generation portfolio and also has non-renewable power plants located across the country. 
 
This includes:

- Hedcor, Inc.
- Therma Luzon, Inc.
- Therma South, Inc.
- Therma Marine, Inc.
- Therma Mobile, Inc.
- East Asia Utilities Corp. 
- Cebu Private Power Corp. 
- AP Renewables, Inc.

At AboitizPower, we thrive together to drive change for a better world.

We are a PEOPLE-CENTRIC organization who provides growth OPPORTUNITIES on a professional and personal level. We shape a better future as we do purposeful WORK in an ENVIRONMENT that is culture-focused, continuously innovating, and where individual and team contributions aligned to winning with integrity are RECOGNIZED.

When you work at AboitizPower, you become part of an organization that is passionate and committed to advancing business and communities by providing reliable, reasonable, and responsible power to all.

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. Scammers are falsely claiming to be representatives of Aboitiz, offering jobs in exchange for recruitment fees. Aboitiz does not ask for money from our applicants at any point of the job application process.

#POWERyourFuture

Aboitiz Power Generation Group

Will be responsible for the overall System Administration, operations, maintenance of the company’s IT infrastructure, including its composite local and wide area networks, computer hardware, and operating systems.

<ul>
	<li>Provides general computer hardware and software technical support in PV Sinag and Hedcor offices including the plants, specifically but not limited to:</li>
	<li>Burn-in and acceptance/rejection of newly acquired computers and/or components.</li>
	<li>Initiates and recommends repairs/replacements of computers and/or components.</li>
	<li>Performs Network Monitoring and Optimization.</li>
	<li>Ensures push and pull operations of WSUS/Patch Management programs.</li>
	<li>Ensures push and pull operations of Anti-Virus programs.</li>
	<li>Performs and discharges System/Network Administration functions for all local network devices, servers, and users with prior approval from the department head.</li>
	<li>Reports Application-specific issues and concerns to the appropriate Systems Developer.</li>
	<li>Performs daily, weekly, and monthly corporate data backup and recovery procedures.</li>
	<li>Ensures prompt replies on IT-related problems and queries via the IT Helpdesk.</li>
	<li>Submits a monthly availability and status report on servers, workstations, and data networking systems.</li>
</ul>

Information Technology Support Engineer | For Olongapo

Founded in 1987, Questronix Corporation has grown to be one of the largest IT solution provider and systems integrator in the Philippines. We offer best of breed solutions from IT infrastructure to business applications, built on world class technology companies and supported by our certified technical team with proven Filipino expertise and skills available in the country today.

In 1990, Questronix was appointed by IBM as its first business partner for IBM UNIX platform and the company evolved in providing end-to-end solutions that run on IBM technology. After a decade of investment, skills and commitment in working with IBM, Questronix was awarded the Premier Business Partner status, making our company the first Business Partner in the country to be elevated to this exclusive circle.

Our methodology on selecting our technology partners and implementation team for our services ecosystem allows us to deliver consulting-led systems integration focused on open standards, interoperability and proven best practices that result in higher project success rates.

Today, Questronix’s solutions suite include Data Center & IT infrastructure, IT Service Management, Security, Business Continuity, Hybrid Cloud Solutions, Mobility Solutions, Enterprise Resource Planning, Business Analytics, Enterprise Asset Management, Enterprise Content Management, Information and Data Management, Business Process Management and Industry Specific Solutions.

Approaching its 34th year in business, Questronix Corporation continuously strives to improve and evolve coupled by its enduring drive to deliver Filipino excellence and workmanship to its clients. As such, it has earned prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched its name in the IT corporate landscape.

Questronix Corporation

<ul>
	<li>Assist in requirements analysis and solutions design.</li>
	<li>Assist in project management deliverables (network matrix, implementation plan, etc.)</li>
	<li>Provide configuration, and administration support for one or more of the following platforms: 
	A.) Microsoft 365 
	B.) aws 
	C.) JumpCloud 
	D.) CrowdStrike 
	E.) Slack 
	F.) Atlassian 
	G.) Docusign 
	H.) ProofPoint 
	I.) GlobalSign</li>
	<li>Assist in Knowledge Transfer for the implemented solutions.</li>
	<li>Work with Security Governance Team to ensure compliance with Cybersecurity-related regulations and industry standards.</li>
</ul>

SOC Analyst

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

The position is responsible for the front and back end of web applications. The person should be able to develop and maintain functional and stable web applications to meet the user's needs as well as have experience in UI/UX development.

<ul>
	<li>Participate in the entire application lifecycle, focusing on coding and debugging</li>
	<li>Write clean code to develop functional web applications</li>
	<li>Troubleshoot and debug applications</li>
	<li>Perform tests to optimize performance</li>
	<li>Collaborate with Front-end developers to integrate user-facing elements with server side logic</li>
	<li>Gather and address technical and design requirements</li>
	<li>Follow emerging technologies</li>
	<li>Liaise with developers, designers, and system administrators to identify new features</li>
	 
	 
	 
</ul>

HTML

Angular.js

ASP.NET

Node.js

JavaScript

Full Stack Developer

The ATR Asset Management Group (ATRAM or ATRAM Group) operates through ATR Asset Management, Inc. (ATRAM MF) and the ATRAM Trust Corporation (Formerly Maybank ATR Kim Eng Capital Partners, Inc. - Trust).
 
In 2009, the ATRAM Group decided to expand its presence in the fast-growing domestic asset management industry by forming a dedicated business group called ATR Asset Management Group (ATRAM or ATRAM Group).  This group, comprised of ATRAM MF  and ATRAM - Trust, manages portfolios consisting of mutual funds, trust assets, insurance portfolios, and real estate for proprietary and third party clients.

Why join us?

We are the leading Digitally-powered Asset and Wealth Management ﬁrm serving institutional clients and retail customers,  providing innovative products and unique customer experiences delivered through technology-enabled platforms. Our goal is to secure our clients’ ﬁnancial future
 
ATRAM offers a professional, fair and progressive work environment. In addition, ATRAM strongly supports career development and work-life balance for its employees.

ATR Asset Management (ATRAM)

Role Summary:

The role shall be responsible for overseeing the institution’s information and data security. The ISO shall manage the organization’s security posture, including risk assessments and incident response. It should function in partnership with both IT and business leadership to ensure that all systems are secure and compliant with industry standards. He/she shall be reporting directly to the Risk Management Head to maintain independent oversight.

Main Duties and Responsibilities: 

<ul>
	<li>Design and implement information security policies and procedures aligned with applicable laws and regulations to protect information assets from unauthorized access, use, or disclosure.</li>
	<li>Keep abreast on latest legislation, regulations, advisories, alerts and vulnerabilities that may pertain to and/or affect ATRAM and its business interests.</li>
	<li>Plan and schedule activities and/or tasks pertaining and relating to information security, including monitoring of IT health checks, and the performance of information security review</li>
	<li>Research and recommend security measures to be included in the installation of packages or new application programs.</li>
	<li>Develop and implement an active information security risk assessment program and routinely administer and monitor measures to ensure that ATRAM’s information facility, both physical and logical, is protected from potential breaches, threats and/or hacks emanating from either within or outside the entity.</li>
	<li>Develop and implement an incident reporting and response system to address information security breaches.</li>
	<li>Respond to alleged policy violations and/or complaints from external parties. </li>
	<li>Identify recurring problem and initiate change requests meant to prevent the recurrence of breaches against information security. </li>
	<li>Identify and manage risks to the confidentiality, integrity and availability of information assets.</li>
	<li>Ensure that all reported and/or recorded deviations against approved security and privacy policies and procedures went through Root Cause Analysis (RCA). Ensure that the RCA is a standard attachment to all reports concerning deviations.</li>
	<li>Recommend new and enhanced work processes in close coordination with various business unit heads to provide corrective and preventive action to recurring problems.</li>
	<li>Coordinate the dissemination of information security policies, standards and procedures, and spearhead the development and delivery of educational and training awareness programs for all employees, authorized users and other stakeholders pertaining to information security and related laws and regulations.</li>
	<li>Monitor compliance with information security policies and procedures and takes corrective and preventive action as necessary.</li>
	<li>Conduct review of Information Security Manual (at least on an annual basis or interim) to incorporate updates in regulatory requirements and changes in processes to ensure that ATRAM policies are compliant with regulatory requirements and best practices.</li>
	<li>Perform other tasks as maybe assigned by the Risk Management Head.</li>
</ul>

Information Security Officer

Multisys Technologies Corporation is considered one of the leading software solutions company in the Philippines that provides a wide range of cost-effective, full-scale software services, system platforms, and integrations being used by thousands of companies and organizations.


Empowering Your Business

A leading software company in the Philippines, Multisys has been steadfast in seeking greater digital transformation for the country, through systems design, development (programming), and deployment (implementation).

Who We Are

We are a software solutions company backed by a team of full-stack developers and elite programmers.


What We Do

Multisys empowers businesses and is a partner to everyone. The wide breadth of copyrighted platforms and solutions that we openly offer underscores our relentless commitment to helping private companies operate more efficiently and grow, as well as to assist government agencies for faster and more effective delivery of services to the public.

How We Help

We put our heart and core on system automation and integration services that expedite various processes and transactions—ultimately helping reinforce the ease of doing business across the Philippines archipelago.


Corporate Principle

We pursue and bring solutions beyond software development to create impactful advancement to empower businesses.

Our Mission

Our mission is to build a sustainable and future-ready society by providing smart solutions to empower businesses and partners to expedite and streamline their processes.

Our Vision

Our vision is to revolutionize ways of life towards greater digital transformation through innovative software solutions.

Our Culture

We Work to Play and Play to Win
We maintain a casual work environment to inspire our people and help them achieve more.

Multisys Technologies Corporation

Job Summary:

<ul>
	<li>A System Analyst (SA) analyzes user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. Further, an SA is responsible for maintaining and improving computer systems for an organization and its clients. SA is often required to work outside standard hours to oversee upgrades and fixes, ensuring there is minimal interruption to business as usual.</li>
</ul>

Project Management

JIRA

Microsoft / MS Visio

System Analyst

Direc Business Technologies, Inc. is the top-of-mind provider of intelligent business management solutions ranging from Enterprise Resource Planning, Customer Relationship Management, IT and Security, HRIS and Payroll.

Apart from our cutting-edge intelligent business management expertise, we also pride ourselves on proven implementation methodology, high-quality services, and excellent customer support.

We are always up to date with business trends and new technologies which enable us to deliver relevant solutions to enterprises today!

DIREC BUSINESS TECHNOLOGIES INC.

<ul>
	<li>Work with customers to discover, build and assess their business needs, client success and onboarding plans and translate them into relevant solutions–evaluate procedures, processes, scope, and timeline</li>
	<li>Build and design complex and customized technical and non-technical solutions according to the customer’s specific needs</li>
	<li>Create a system design for the preparation and evaluation of alternative workflows by developing, analyzing, and organizing requirement specifications, data mapping, diagrams, flowcharts, and prototypes</li>
	<li>Conduct system administration training</li>
	<li>Conduct end-user training according to the process workflow design based on client’s requirements</li>
	<li>Solve issues related to system implementations</li>
	<li>Provide regular project status reports to the customers and management</li>
	<li>Provide value-adding service to customers by building custom integrations and solutions outside the available features and capabilities of the system</li>
	<li>Lead online activities, events, consultations, and one-on-one demos to educate prospects and customers on the features of our product</li>
	<li>Collaborate interdepartmentally to advise and design creative solutions to fulfill customer requirements</li>
</ul>

CBI Consultant

Healthy Options is the first and largest all-natural and organic products retailer in the Philippines,
specializing in premium and natural food and health products.

Established in 1995, we have grown to expand our organization, creating three other equally passion-driven brands: Bow and Wow, our niche market for cats and dogs; Wine Story, a fine and rare wine retailer; and Planet Grapes, an upscale wine shop and restaurant that caters to the new generation of wine lovers.

We’re looking for the best talent who can help take our business to the next level, all while having fun and helping the world at the same time. If you believe you have what it takes, feel free to browse through the different job openings we have and see where you can fit in!

Healthy Options, Corp.

The Service Desk Associate manages the IT support system and handles the first line troubleshooting of concerns raised by the different business units.

The Service Desk Associate are shared between the Business Systems and the Technical services group and will be reporting to both team managers.

Essential Duties and Responsibilities

<ul>
	<li>User support</li>
	<li>Provides continuous first-line support to users of computer applications.</li>
	<li>Escalates the issues to the corresponding Bus. Systems Analyst and Technical Team or further checking as needed</li>
	<li>Coordinates other technical issues directly with service providers for second-line support.</li>
	<li>Monitors scheduled jobs and system and site availability</li>
	<li>Manages the manual/automated ticketing system and ensures that all concerns are addressed/answered based on the defined response times</li>
</ul>

Why Join Us?

<ul>
	<li>Be part of Asia’s largest all-natural product retailer for 29 years!</li>
	<li>Enjoy our beautiful and employee –friendly stores/office, with cute office pets in our HQ.</li>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Service Desk Associate | Onsite

<ul>
	<li>Development, implementation and maintenance of Security Programs, Policies and Procedures</li>
	<li>Supports in the development of applicable globally-accepted standards, guidelines and procedures to achieve compliance to security policies and programs</li>
	<li>Contributes in the formulation and enhancement of the corporate Information Security Policy</li>
	<li>Implements and maintains established information security management program of the company</li>
	<li>Maintains reliability and integrity of the IT infrastructure by developing, implementing and exercising:</li>
	<li>Comprehensive Business Continuity Plan (including documentation of detailed procedures) to help the organization achieve recovery capabilities at an alternate site (Disaster Recovery Center)</li>
	<li>Incident Management Process (including documentation of detailed procedures) how to handle security incidents</li>
	<li>Other security programs in pursuit of new regulatory or legal compliance as authorized and approved by the Management</li>
	<li>Development, implementation and maintenance of IT Risk Management Process for IT Infrastructure</li>
	<li>Assists owners/custodians identify, evaluate, assess and secure their information assets</li>
	<li>Assists in determining the security posture of IT systems, applicability and effectiveness of implemented controls</li>
	<li>Generates and submits compliance and security assessment findings, recommendations and reports to the department manager</li>
	<li>Research and development of applicable controls from emerging security trends and technologies</li>
	<li>Selects, evaluates, recommends security controls</li>
	<li>Monitors and generates reports of the security program implementation, business continuity and recovery testing and activities during security assessments</li>
	<li>Development, implementation and maintenance of Procedural and Technical Security Controls</li>
	<li>Implements recommended security controls resulting from the risk assessment</li>
	<li>Monitors and generates reports of system status, performance and security events of implemented security controls</li>
	<li>Resolves issues arising from problems encountered on implemented security controls and/or escalates to third-party technical support</li>
	<li>Monitors and handles security incidents in accordance to established Incident Management Procedure which may involve coordination with other departments and external parties</li>
	<li>Maintains technical security controls managed by the department by conducting regular maintenance activities not limited to backup of systems</li>
	<li>Develops and maintains processes, procedural documents and up-to-date inventory of deployed and implemented security controls</li>
	<li>Observes and facilitates change management process for equipment, facilities, hardware and software utilized in the IT infrastructure</li>
	<li>Extended Delivery of Security Services (Security Education/Awareness Program, Consultancy and others)</li>
	<li>Supports in the development and conduct of approved information security awareness program to all employees and third-party personnel engaged with the company</li>
	<li>Assists in providing technical consulting services in accordance with approved standards to other departments on matters related to information security</li>
	<li>Assists the department in coordination with the Legal Division to achieve regulatory and legal compliance</li>
	<li>Works with internal and external/third-party auditors and consultants</li>
	<li>Coordinates with other Technical teams so that reliable and secure services are provided to internal and external clients</li>
	<li>Supervises the activities of third-party personnel/consultant whenever they are working on-site</li>
	<li>Regularly attends conferences, professional association meetings and technology seminars to remain well-informed with the latest information security technological developments.</li>
	<li>Performs other job-related tasks and projects that may be assigned by his/her superiors from time to time.</li>
</ul>

JoyRide is the first and only homegrown superapp in the Philippines that offers a diverse range of ride-hailing and delivery services. With over 10 million app downloads, JoyRide operates 24/7 in different cities, catering to the needs of commuters in Metro Manila, Rizal, Bulacan, Cavite, Laguna, Cebu, and Baguio City, and soon set to expand its services to Pampanga and Ilocos Norte. JoyRide began its journey as a Motorcycle Taxi (MC Taxi) service, challenging the existing ride-hailing monopoly in the country, and has now expanded to offering 4-wheel options like JoyRide Car, JoyRide Taxi Cab, and JoyRide Super Taxi. Guided by its vision of becoming the country's premier mobility company, JoyRide is steadfast in its commitment to continually explore accessible, efficient, and innovative technology-driven mobility solutions that empower and positively impact the various communities it serves.

JoyRide PH

The Operations Technical Supervisor will lead a team in the management and enhancement of our information systems and IT infrastructure. This role involves overseeing operations technical support, and system performance while ensuring operational efficiency and security compliance. The supervisor will also play a pivotal role in strategic planning, process improvement, and maintaining high levels of service for our IT operations.

 

Key Responsibilities:

<ul>
	<li>Oversee the troubleshooting of hardware, software, and network issues, ensuring timely and effective resolution.</li>
	<li>Ensure all security measures, including antivirus software, are current and functioning properly to protect organizational data.</li>
	<li>Manage the onboarding process for new employees, including the setup of workstations and user accounts.</li>
	<li>Oversee the installation, configuration, and maintenance of computer systems, printers, and other IT equipment.</li>
	<li>Supervise and mentor technical staff, fostering a collaborative environment that promotes skill development and knowledge sharing.</li>
	<li>Conduct in-depth analysis of current systems and processes, recommending improvements to optimize performance and efficiency.</li>
	<li>Provide ongoing support for information systems, ensuring all users have the necessary resources and assistance.</li>
	<li>Prepare and present comprehensive reports on system performance, project progress, and relevant metrics to management.</li>
	<li>Monitor and maintain local area networks (LAN), wide area networks (WAN), and other network systems, ensuring reliable connectivity and performance.</li>
	<li>Identify issues during operational hours, providing recommendations and timely responses to service requests and concerns.</li>
	<li>Maintain accurate records of IT support activities, inventory, and system documentation, including issue resolutions and data management.</li>
	<li>Oversee data entry and maintenance, ensuring accuracy and compliance with organizational standards, while generating reports and summaries as needed.</li>
</ul>

IT Supervisor

Job Summary:

A Project Manager focuses on platform delivery of each project. He/she is in charge of the day-to-day operations by defining project requirements, identifying project milestones, phases, elements and budget. Additionally, he/she monitors and publishes project progress reports, tracks activity, resolves problems, and recommends actions.

Essential Duties and Responsibilities:

<ul>
	<li>Assembles and manages project management team, in coordination with the Research and Development Department;</li>
	<li>Manages project team's engagement and productivity;</li>
	<li>Determines operational objectives by studying business functions, gathering information and evaluating output requirements and formats;</li>
	<li>Constructs workflow charts and diagrams by writing specifications and studying system capabilities;</li>
	<li>Improves systems by studying current practices and designing modifications;</li>
	<li>Recommends controls by identifying problems and writing improved procedures;</li>
	<li>Defines project requirements by identifying project milestones, phases, elements and budget;</li>
	<li>Monitors project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions;</li>
	<li>Validates resource requirements and develop cost estimate models;</li>
	<li>Performs daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports;</li>
	<li>Creates informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement;</li>
	<li>Prepares technical reports by collecting, analyzing and summarizing information and trends;</li>
	<li>Prepares and submits documents such as but not limited to:
	<ul>
		<li>Weekly</li>
		<li>Monthly</li>
		<li>Annual</li>
		<li>Other report that may be required;</li>
	</ul>
	</li>
	<li>Ensures strong relationship with clients; and</li>
	<li>Supports and participate in Human Resources activities, such as but not limited to the following:
	<ul>
		<li>Talent Acquisition</li>
		<li>Onboarding</li>
		<li>Employee Engagement</li>
		<li>Learning and Development</li>
		<li>Employee Relations</li>
		<li>Offboarding</li>
	</ul>
	</li>
</ul>

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