A gaming community and creative collective formed from the love of playing video games with friends. What started as a community with the goal of creating content about video games has evolved and grown into a massive organization and community with hundreds of talents and thousands of community members. RUMBLE ROYALE is now one of the biggest gaming communities in the Philippines, and regularly organizes events, manages talents, and creates content that anyone who loves gaming can enjoy. RUMBLE ROYALE is about being a community that enjoys having fun together and creating a positive social impact through gaming. We continuously aim to be a good influence in the overall gaming community, with a battlecry that urges our community to REIGN SUPREME!

RUMBLE ROYALE COLLECTIVE CORPORATION

<ul>
	<li>Understand our client's business goals and develop effective solutions in collaboration with RR’s other business units.</li>
	<li>Meet client requests and identify crucial opportunities for client growth.</li>
	<li>Build, maintain, and foster long-term relationships with our key clients.</li>
	<li>Create account project briefs, including timelines, and communicate client demands to the creative, talent, and events team.</li>
	<li>Resolving complaints and keeping track of all processes that pertain to the client’s requests.</li>
	<li>Advocates as the client’s representative in RR to ensure that their demands are met with a focus on improving the customer experience.</li>
	<li>Delegate specific tasks to individual team members; monitor the progress of each account in liaison with an assigned project manager, respectively.</li>
	<li>Manage multiple projects throughout their life cycles and provide clients with detailed weekly/monthly/quarterly reports.</li>
	<li>Deliver our creative projects on time and within the specified budget.</li>
	<li>Creates cost estimates swiftly in coordination with other managers and Division Heads.</li>
	<li>Champion end-to-end projects cycle and sales funnel from lead generation to lead retention and development.</li>
	<li>Upsell and cross-sell RR’s products to both existing and new clients</li>
</ul>

Account Sales Coordinator | Commission Based

The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Main Duties and Responsibilities:

 
I. Program Design Development and Management 
• Leads the process of conceptualization, development, and customization of 
courses that are responsive to the specific requirements of the firms and 
industry sectors, and are aligned with the thrust and objectives of GSB CCE 
 
• Partners with clients to understand their needs, providing inputs and

recommendations regarding program customization that meet present and long- 
term needs

• Comes up with new programs and course offerings based on the learning 
needs/requirements of the clients and target participants and to address 
emerging needs 
• In collaboration with the Program Sales and Marketing Section, provides 
recommendations about the positioning strategy and the specific target market 
segments/ niches for each program/course 
• Collaborates with the Sales and Marketing Head in the preparation of the 
annual promotion plan and provides input for the marketing budget needed

II. Program Management and Evaluation 
• Oversees the process in maintaining the quality of programs, ensuring that the 
programs meet the objectives and expectations of participants 
▪ Ensures that programs and courses are regularly reviewed and updated 
as necessary 
• Reviews and approves the schedule of public courses across all campuses 
including the timely offering of programs, courses, and activities 
• Reviews and endorses partnership agreements (e.g. MOAs, program 
mechanics and requirements, etc.), and submits to the Executive Director for 
approval 
• Endorses and approves financial-related transactions related to program 
development, and checks that liquidation reports are processed and submitted 
on time

III. Partnerships Building and Management

• Spearheads the process of identification of suitable resource persons, potential 
industry organizations, academic institutions, and training providers to create 
partnerships to provide more programs to serve the market 
• Collaborates with partners for trendspotting, new program developments, and 
monitoring of program content quality, delivery, and resource persons’ 
performance

IV. Team Supervision and Section Management 
• Supervises, monitors, and evaluates direct reports 
• Sets the direction of the Section, and determines its operational goals in alignment 
with the Center’s goals 
• Ensures that members of the Section are up to date with best practices, University 
and industry developments, and government regulations as may be applicable

Program Development Head

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

NowServing is a fast-growing healthcare platform that connects patients with healthcare providers across the Philippines. Our mission is to make quality healthcare more accessible to everyone. With thousands of active healthcare providers and growing rapidly, we're looking for a Growth Marketer to drive our consumer acquisition and engagement strategies.

The Role 
We're seeking a data-driven Growth Marketer who will own our consumer growth initiatives. You'll work directly with the founding team to scale our patient base and improve engagement across all consumer touchpoints.

What You'll Do 
- Design and execute consumer acquisition campaigns across multiple channels 
- Own our paid marketing strategy and budget optimization 
- Develop and test compelling messaging that resonates with Filipino consumers 
- Create and optimize the consumer journey from first touch to active usage 
- Analyze performance data to identify growth opportunities 
- Work with our content team to create high-impact marketing materials 
- Build and execute retention and referral programs 
- Optimize app store presence and conversion

What We're Looking For 
- 2+ years experience in consumer/growth marketing roles 
- Strong track record in paid social advertising (especially Facebook/Instagram) 
- Experience with mobile app marketing and user acquisition 
- Data-driven approach with experience in analytics and A/B testing 
- Excellent project management and execution skills 
- Strong communication skills in both English and Filipino 
- Experience with marketing automation tools 
- Background in consumer products/services (healthcare experience not required)

Ideal Qualities 
- You love analyzing data to uncover insights 
- You're creative in finding new growth opportunities 
- You have a deep understanding of Filipino consumer behavior 
- You're comfortable working in a fast-paced startup environment 
- You're results-oriented and take ownership of your work 
- You're passionate about making healthcare more accessible

Growth Marketer

ABOUT US 
 
Norde International Distributors is Making Digital Happen.
 
Located in Quezon City, Philippines, the company was established in 2005 and has become the leading distributor of digital graphic solutions in the country. Throughout its more than a decade history, Norde has been associated with continuous innovation and revolutionary technology.
 
The company collaborates with global partners who possess cutting edge machineries, highly developed skills and certified processes that strengthens business.
 
Norde International provides exceptional state-of the-art digital print solutions to a broad array of industry segments covering general commercial printing, labels, packaging, signages, displays, finishing, direct to garment, design, manufacturing, engineering, and 3D technology.
 
The company aims to bring forth progress and innovation to its clients. It targets to bring great opportunities that can provide sustainability and progress.
 
Norde International Distributors continuously go beyond expectation as it make digital possibilities happen
 
MISSION
We empower our customers to be the most successful they can be in their respective industries by improving their product development and production processes. We do this by: 

+ Delivering great service through our people and processes 
+ Offering relevant solutions through our technologies and innovation 
+ Creating and nurturing mutually beneficial partnerships through commitment and integrity 

VISION
To be the overwhelming partner-of-choice in our target segments through our market leadership, world class products, and industry-leading after-sales services. 

ONE NORDE. ONE TEAM.

Norde International Distributors (QL Development, Inc.)

Job summary: 

Provides technical assistance off-site and onsite by assisting in site preparation, installation, repairing, and troubleshooting various machines. 

 

Duties &amp; Responsibilities: 

<ul>
	<li>Providing remote and on-site technical support </li>
	<li>Providing client support by guiding and training their equipment operators on machine technicalities and proper operation </li>
	<li>Analyzing the client site where the machine will be situated relative to the requirement of the machine/equipment that will be installed (electricity, building details, etc.) </li>
	<li>Assisting the clients in achieving the color stability of their printer </li>
	<li>Updating the customer from time to time on the mandatory software upgrade and the benefits of a new machine (if any) / spare parts/ consumables features </li>
	<li>Supporting the customer together with the Segment Solutions Architect about their printing ideas, and machine-related inquiries to improve the quality and volume of their production </li>
	<li>Collaborating and coordinating with Account Managers (AMs) in assisting clients with their specific printing requirements and recommending technical troubleshooting as the need arises </li>
	<li>Ensuring that all customer service escalations will be solved within the assigned period </li>
	<li>Sending a summary of the troubleshooting report and a picture of defective parts to our principal for claiming SP and defective consumable </li>
</ul>

Field Service Engineers – Manila

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

M2.0 Communications is seeking a visionary Video Lead to lead our video production team in creating impactful and innovative video content. This role will oversee the creative process from concept to delivery, ensuring all projects align with brand guidelines, engage audiences, and achieve business goals.

Key Responsibilities

Creative Leadership:

<ul>
	<li>Develop and execute creative strategies for video projects in line with brand guidelines and campaign goals.</li>
	<li>Lead brainstorming sessions, inspiring teams with innovative concepts.</li>
	<li>Create storyboards, mood boards, and creative briefs to communicate ideas effectively.</li>
	<li>Stay updated on industry trends and technologies to incorporate cutting-edge ideas into campaigns.</li>
</ul>

Production Oversight

<ul>
	<li>Oversee all phases of video production, from pre-production to post-production, ensuring high-quality output.</li>
	<li>Collaborate with producers, directors, editors, and other professionals to bring concepts to life.</li>
	<li>Provide on-set direction to ensure visuals, audio, and performance meet project standards.</li>
</ul>

Performance Analysis and Optimization

<ul>
	<li>Collaborate with marketing, product, and leadership teams to align creative strategies with business objectives.</li>
	<li>Use data-driven insights to enhance creative approaches and improve future campaigns.</li>
	<li>Optimize video content for various platforms, including social media, streaming, and advertising channels.</li>
</ul>

Team Management

<ul>
	<li>Lead and mentor a team of creative professionals, fostering collaboration and innovation.</li>
	<li>Provide constructive feedback to refine concepts and improve execution.</li>
	<li>Build a culture of excellence, creativity, and teamwork.</li>
</ul>

Client and Stakeholder Collaboration

<ul>
	<li>Serve as the primary contact for clients and stakeholders on creative matters.</li>
	<li>Present ideas and campaigns, incorporating feedback as needed.</li>
	<li>Build strong relationships with clients by delivering exceptional creative solutions.</li>
</ul>

Video Lead

Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

The Role

The Sales Associate position will jump-start your career in ultimately becoming a Business Manager that will bring the organization to greater heights by increasing its customer base and portfolio. 
Graduates of the Sales Associate Training Program will become Junior Assistant Managers after six months. 
This role will work best for you if you are always on the go doing fieldwork while enjoying the opportunity to meet new people. Reap the fruits of your hard work and be enjoy the Bank’s performance-based awards and incentives on top of your basic pay. 
 
How You Will Contribute

<ul>
	<li>Generate individual and corporate leads through client mapping</li>
	<li>Acquire new clients and maintain the growth of newly solicited accounts</li>
	<li>Assist clients in the selection of products and services suitable to their needs</li>
	<li>Coordinate with branch operations team for effective bank service delivery</li>
</ul>

Branch Sales Associate Caloocan

The Role

<ul>
	<li>The Sales Associate position will jump-start your career in ultimately becoming a Business Manager that will bring the organization to greater heights by increasing its customer base and portfolio.</li>
	<li>Graduates of the Sales Associate Training Program will become Junior Assistant Managers after six months.</li>
	<li>This role will work best for you if you are always on the go doing fieldwork while enjoying the opportunity to meet new people. Reap the fruits of your hard work and be enjoy the Bank’s performance-based awards and incentives on top of your basic pay.</li>
</ul>

 

How You Will Contribute

<ul>
	<li>Generate individual and corporate leads through client mapping</li>
	<li>Acquire new clients and maintain the growth of newly solicited accounts</li>
	<li>Assist clients in the selection of products and services suitable to their needs</li>
	<li>Coordinate with branch operations team for effective bank service delivery</li>
</ul>

Branch Sales Associate Cebu

Podcast Network Asia is a media and tech platform that offers on-demand audio content (e.g. podcasts, audiobooks, radio dramas, etc.).

It aims to drive growth for on-demand audio content by creating high quality podcasts. This adds value to listeners and brands who want to connect with people.

Podcast Network Asia

We are looking for a Junior Video Producer to assist in the production of high-quality content. This role involves supporting the creative and technical aspects of podcast and video production, ensuring smooth workflows, and contributing to compelling storytelling.

Junior Video Producer

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

MedGrocer

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

 
The Management Trainee oversees the daily operations of MedGrocer. They coordinate with different teams in ensuring the best patient experience.

 
Key Responsibilities 

<ul>
	<li>Establish thorough understanding of operational processes and systems relating to customer service or supply chain</li>
	<li>Identify and implement process and system improvements</li>
	<li>Manage day-to-day operations relating to customer service or supply chain</li>
	<li>Manage, train, and provide learning and growth opportunities to the team</li>
	<li>Coordinate with customers and partners</li>
	<li>Address, investigate, and resolve major operational concerns</li>
	<li>Manage databases and monitors key performance indicators</li>
</ul>

 
Perks and Benefits

<ul>
	<li>HMO for employees</li>
	<li>Paid leaves</li>
	<li>Medicine coupons</li>
	<li>Opportunities for promotion and performance bonuses</li>
	<li>13th month pay</li>
</ul>

 
Why MedGrocer?

<ul>
	<li>Progress: To work in a team to ensure the safe and efficient delivery of medicines to our clients. You will have ownership over your work and have a chance to be exposed to various systems and processes that could enhance your skills in the field of pharmacy</li>
	<li>Purpose: To design and implement an impact in the digitally enabled platform to provide holistic patient programs in the form of discounted medicines, replenishments, and doctor consultations in order to enhance the lives of millions of Filipinos</li>
	<li>People: To both work and have fun with a group of dynamic and passionate individuals from diverse backgrounds, from whom you will learn from and create bonds with</li>
</ul>

Management Trainee | Makati

MEDEV is dedicated to elevating the standard of healthcare in the Philippines by being a leading force in the enhancement of medical equipment quality and ensuring exceptional after-sales support. Our commitment revolves around offering healthcare providers specialized equipment tailored to meet clinical and diagnostic requirements, ensuring optimal utilization. With a focus on fostering long-term partnerships, we uphold a unique sense of integrity in our operations. Our employees are held to the highest standards of business ethics, contributing to the loyalty of customers who repeatedly choose us as their trusted source.

Over our two decades of existence, we have established ourselves as a premier provider of equipment for peripheral vascular testing, ultrasound imaging, 2D-echocardiography, stress ECG testing, holter ECG, Ambulatory BP monitoring, laser dermatology, and more. Recognized for having the largest inventory of backup parts and units, delivering top-notch after-sales training and support, and maintaining a highly responsive service operation, we take pride in our industry reputation.

In recent years, we expanded our product offerings to include critical care, neuro-psychiatry, and radiology. Presently, we can provide a comprehensive range of radiology equipment, including x-rays, mammography systems, CT scanners, and MRI machines. Our inventory extends to equipment for the ICU and emergency department, such as patient monitors, infusion/syringe pumps, and defibrillators. Additionally, we stand out as one of the few providers of EEG machines and Transcranial Magnetic Stimulation equipment in the country. MEDEV is dedicated to continuously evolving and meeting the diverse needs of the healthcare landscape in the Philippines.


MEDEV Medical Devices Corporation

Regulatory Affairs Specialist

The Regulatory Affairs Specialist will be in-charge of all activities related to the licensing and registration of the company’s present and future products (medical equipment, devices, accessories, supplies and related products), and in charge of the company itself to regulatory bodies in the Philippines, including but not limited to the Department of Health (DOH) and the Food and Drug Administration (FDA). He/she shall ensure that the company complies with all legal requirements and is able to continue selling and marketing of products to all its target customers nationwide.

In the performance of the job, the FDA Regulatory Affairs Specialist is expected to communicate consistently with regulatory authorities, as well as with the company’s suppliers and customers. He/she is also expected to assist in other administration, sales and marketing activities of the company.

Business Correspondence

Product Descriptions

Attention to Detail

Critical Thinking

Leadership skills

Data Management

Regulatory Affairs Specialist

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups. 
 
The Neurologist is responsible for providing expert mental health and neurological care through consultations, diagnosis, and treatment of various neurological-related conditions. 

 
Key Responsibilities

<ul>
	<li>Conduct detailed medical consultations and neurological exams, including executive check-ups, and annual physicals, tailoring treatment plans to meet each patient’s unique needs </li>
	<li>Respond to emergency neurological cases and provide immediate care</li>
	<li>Collaborate with program leads and other mental health professionals to discuss and debrief cases, applying insights gained to improve patient outcomes </li>
	<li>Ensure that consultations and treatment plans are aligned with MedGrocer’s protocols</li>
</ul>

 
 
Perks and Benefits

<ul>
	<li>Hybrid work set-up</li>
	<li>Flexible Schedule</li>
</ul>

 
Why MedGrocer? 

<ul>
	<li>Progress: To work on projects that involve managing documents and reports while handling a team, which exercises your organization, analytical, and leadership abilities. You will have ownership over your tasks and have the chance to interact with other mental health professionals</li>
	<li>Purpose:To design and implement an impact in the digitally enabled platform to provide holistic mental health care in the form of 24/7 teleconsultations and medical coverage in order to enhance the lives of millions of Filipinos</li>
	<li>People: To collaborate and bond with a group of dynamic and passionate individuals from diverse backgrounds 
	 </li>
</ul>

Neurologist

Colcap Servicing Pty Ltd is a branch of an Australian corporation based in Sydney, NSW founded in 2006. The company specializes in originating and servicing its white labelled mortgage offering with third party distributors as well as direct retail customers. The business has acquired and originated in excess of 3 billion AUD worth of assets over its history and provided financial products to more than 45,000 customers.

Colcap Servicing Pty Ltd

Are you ready to unleash your potential and kickstart an exciting new career? We are looking for passionate, energetic individuals to join our dynamic team! If you thrive in a fast-paced environment and love taking on new challenges, then this is the opportunity for you.

As part of our team, you will have the chance to work on the first true “fully digital”, direct-to-consumer mortgage lender in the UK and collaborate with talented colleagues. We offer growth opportunities and a supportive work culture that encourages creativity and personal development.

If you are ready to push the boundaries, think outside the box, and be part of something truly special, then we want to hear from you! Apply now and embark on a thrilling journey with us. The sky's the limit!

Key responsibilities:

<ul>
	<li>Investigate and respond to customer complaints fairly and thoroughly</li>
	<li>Gather information from internal and external sources to resolve complaints within agreed-upon deadlines</li>
	<li>Maintain accurate records in the complaints database</li>
	<li>Provide reporting and insights to committees on complaint handling activities and key performance indicators (KPIs)</li>
	<li>Identify root causes of complaints and alert team manager to any emerging trends.</li>
</ul>

Persuasion and Negotiation

Customer Service

Time Management

Communication Skills

Complaints Management Officer

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups. 
 
The Business Development Officer plays a pivotal role in driving growth and innovation for MedGrocer. This position requires versatility in handling various aspects of business development, data analysis, operations management, and team supervision. 
 
Key Responsibilities

<ul>
	<li>Collaborate with various teams across customer experience, account management, and operations, gaining a holistic understanding of the organization's functions</li>
	<li>Oversee daily operations, including customer service and clinic management services, identifying process and system improvements, and resolving operational concerns</li>
	<li>Utilize data analysis to identify pain points and opportunities, contributing to the development and enhancement of services</li>
	<li>Lead clinic development efforts, collaborates with cross-functional teams, stays updated on industry trends and emerging technologies, and recommends innovative solutions for business growth</li>
</ul>

 
Perks and Benefits

<ul>
	<li>HMO for employees</li>
	<li>Paid leaves</li>
	<li>Medicine coupons</li>
	<li>Opportunities for promotion and performance bonuses</li>
	<li>13th month pay</li>
</ul>

 
Why MedGrocer?

<ul>
	<li>Progress: To work on projects that involve market research and coordinating with various stakeholders, which enables you to hone your skills in account management, structuring agreements, and market understanding. You will be able to have ownership over your work and have a chance to be exposed to opportunities that could enhance your capabilities in business development</li>
	<li>Purpose: To design and implement an impact in the digitally enabled platform to provide end to end care in the form of integrating onsite medical services and 24/7 teleconsultations in order to enhance the lives of millions of Filipinos</li>
	<li>People: To both work and have fun with a group of dynamic and passionate individuals from diverse backgrounds, from whom you will create bonds with and have the chance to learn from</li>
</ul>

Business Development Officer | Makati

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups. 
 
The Customer Experience Officer drives our company's growth by leading the efforts to create exceptional patient interactions, making sure their experience is filled with care and efficiency. 
 
Key Responsibilities

<ul>
	<li>Manage day-to-day operations relating to order processing and customer service</li>
	<li>Handle patient concerns and coordinate with various teams to address patient requests</li>
	<li>Generate and analyze daily, monthly, and ad hoc reports and present to internal and external parties</li>
	<li>Establish relationships with clients</li>
	<li>Manage team escalations and work plans, audit work, and provide learning and growth opportunities</li>
	<li>Collaborate with other MedGrocer teams (e.g. IT) to drive product, system, and process development projects</li>
	<li>Evaluate and design initiatives to improve patient health outcomes and customer experience</li>
	<li>Implement, monitor, and scale proposed initiatives</li>
</ul>

 
Perks and Benefits

<ul>
	<li>HMO for employees</li>
	<li>Paid leaves</li>
	<li>Medicine coupons</li>
	<li>Opportunities for promotion and performance bonuses</li>
	<li>13th month pay</li>
</ul>

 
Why MedGrocer? 

<ul>
	<li>Progress: To handle patient escalations by transforming their concerns into solutions, maintaining adherence to high standards and ensuring patient satisfaction in a fast-paced environment. You will be able to lead the end-to-end transformation of ideas into reality, creating a seamless patient experience</li>
	<li>Purpose: To create and execute a digitally enabled platform that seamlessly integrates onsite medical services with 24/7 teleconsultations, improving the lives of millions of Filipinos through comprehensive care</li>
	<li>People: To both work and have fun with a group of dynamic and passionate individuals from diverse backgrounds, from whom you will create bonds with and have the chance to learn from</li>
</ul>

Customer Experience Officer | Makati

MedGrocer partners with numerous pharma companies and employers to enhance the health of over one million Filipinos annually through our medicine programs, telehealth services, and onsite medical staff.

As a Call Center Agent, you'll handle both inbound and outbound calls, helping patients understand their healthcare benefits and enrolling them in disease management programs. You will also work with cross-functional teams to facilitate a seamless patient experience.

You will be required to meet call quotas in this role. 
 

Key Responsibilities

<ul>
	<li>Outbound Calls:

	<ul>
		<li>Educate patients about their healthcare benefits and inform patients about the disease management program requirements</li>
		<li>Facilitate patient enrollment, appointment scheduling, follow-ups, and reminders</li>
	</ul>
	</li>
	<li>Inbound Calls:
	<ul>
		<li>Address patients’ inquiries via call, SMS, and email</li>
		<li>Work with different teams to follow through on patient requests</li>
		<li>Update patient records accurately</li>
	</ul>
	</li>
</ul>

 
Why MedGrocer? 

<ul>
	<li>Progress: Develop your communication and organizational skills in a dynamic health tech environment</li>
	<li>Purpose: Contribute to improving the lives of millions by providing essential health services</li>
	<li>People: Be part of a supportive and diverse team that values learning and growth</li>
</ul>

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