We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Work with operations managers, team leads, staff to document existing work flow.</li>
	<li>Document tasks and responsibilities of team members.</li>
	<li>Work with the QA analytics team to maintain a list of reports that track team success metrics, KPIs, frequency of generation and dissemination.</li>
	<li>Work with Process QA managers to document optimized work flow.</li>
	<li>Document and update standard operating procedures (SOP).</li>
	<li>Determine the clearest and most logical way to present information for easy comprehension of process work flows.</li>
</ul>

Technical Writer

<ul>
	<li>​​​​Develop and deliver comprehensive training programs in the following areas:</li>
</ul>

a. Dental Anatomy

b. Dental Procedures

c. Dental Billing

d. Insurance Verification

e. Dental Billing Software

f. Dental Insurance and Revenue Cycle Management

<ul>
	<li>Evaluate trainees' performance and give feedback based on learning outcomes</li>
	<li>Create training modules such as PDFs, videos, and presentations</li>
	<li>Assist in running different training programs in the dental billing department</li>
	<li>Assist learners with hands-on activities with different dental billing software</li>
</ul>

Trainer

NRI Indonesia was established in October 2015. NRI Indonesia supports the advancement of clients' Digital Transformation (DX) with our comprehensive services of IT consulting and software development, backed by the knowledge, proven track record and expertise of our parent company, Nomura Research Institute (NRI) Japan. We realize truly meaningful solutions for our clients, and support their growth by seamlessly combining our consulting and tech capabilities. At NRI Indonesia, we strive to solve social issues and contribute to a sustainable future.

Our activities cover the following:
- Planning, designing and implementing enterprise system
- Designing/implementing loyalty program
- Big data analytics
- Managing and operating systems particularly in the area of retail and distribution, manufacturing, finance and service industries

According to NRI’s basic philosophy, NRI Indonesia aims co-prosperity with our clients in the long term relationship, and wishes to contribute to economic growth with improvement of human life in Indonesia.

Nomura Research Institute Indonesia

Summary:

The position is a Subject Matter Expert and will present and discuss technical information to a variety of non-technical audiences both in person and through documentation. Microsoft 365 Specialist is responsible for the design, configuration and maintenance of Office 365 environment. This includes ensuring the optimal performance, security, and availability of all Office 365 applications.

Description:

<ul>
	<li>Involve in analysis, design, development and implementation of Microsoft 365 solutions, as well as cloud identity management, device configuration, and application deployment</li>
	<li>Establish and maintain processes for managing scope during the project lifecycle, setting quality, performance standards, and assessing risks</li>
	<li>Continuously develop solution and collaborate closely with stakeholders to tailor solutions for business needs using Microsoft 365</li>
	<li>Work with global teams to understand their requirements and to achieve best performance utilizing Microsoft 365</li>
	<li>Create any required documentation to facilitate user adoption and knowledge transfer</li>
</ul>

Microsoft Solutions Specialist

Description:

<ul>
	<li>Design, develop, and build highly scalable, cross-platform, and performant applications using the Flutter framework.</li>
	<li>Perform issue analysis, root-cause analysis, and issue resolution.</li>
	<li>Create any required technical documentation</li>
</ul>

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