Microsoft Solutions Specialist  

Summary:

The position is a Subject Matter Expert and will present and discuss technical information to a variety of non-technical audiences both in person and through documentation. Microsoft 365 Specialist is responsible for the design, configuration and maintenance of Office 365 environment. This includes ensuring the optimal performance, security, and availability of all Office 365 applications.

Description:

• Involve in analysis, design, development and implementation of Microsoft 365 solutions, as well as cloud identity management, device configuration, and application deployment
• Establish and maintain processes for managing scope during the project lifecycle, setting quality, performance standards, and assessing risks
• Continuously develop solution and collaborate closely with stakeholders to tailor solutions for business needs using Microsoft 365
• Work with global teams to understand their requirements and to achieve best performance utilizing Microsoft 365
• Create any required documentation to facilitate user adoption and knowledge transfer

Requirements:

• Minimum 2 to 5 years of working experience in Microsoft 365 Technologies especially in user adoption within Microsoft 365
• Showcase a proven track record of effectively managing a diverse range of service requirements and migration to Microsoft 365
• Deep understanding of Office 365 services, excellent troubleshooting skills, and a proactive approach to ensure seamless productivity for all users
• Experience with PC, Mac configuration image, deployment technologies, using configuration management tools such as, Intune and JAMF to successful install and manage Office 365 applications
• Proficiency in PowerShell scripting for automation and management of M365 environments
• A strong passion in working with Microsoft 365 technologies
• Excellent problem-solving skills with a proactive and resourceful approach to tackling challenges
• Understand the development process
• Familiarity with the functions and creation of solutions in Microsoft 365 - advanced level
• Microsoft 365 administration - advanced level
• Excellent interpersonal skills
• Required language(s): English

Preferred:

• Microsoft Office Specialist Certification
• Self-Starter