The milestones achieved by our first company, Trends, is a testament to how impactful and well-received our humble beginnings have been. Now, we have multiple subsidiaries that operate independently of each other, with distinct business objectives and operational structure. When we are blessed with success, it is our duty to walk in wisdom and plan our course for making the best of it. Empowered by a strong vision, we are now ready to put in the work that comes with positioning our conglomerate to enter the world’s biggest economies. From generating growth in the ICT industry, we are now pursuing to nurture leading and global businesses. 
The time has come to explore the possibilities in ICT and beyond.

Equipped with a vision and the right values, we are expanding and reaching new heights as a powerful, nurturing, and timeless conglomerate. We are moving towards a more promising future to cultivate opportunities and provide a customer experience like no other. Trends Group Inc. promises to give our partners the satisfaction they deserve and elevate itself to create and grow leading and global businesses.

Trends Group, Inc.

Duties and Responsibilities 

A. Product Management

<ul>
	<li>Maintain responsibility for tracking key metrics across a portfolio of IT Learning products and services</li>
	<li>Serve as an expert about the ACAD Training Services, the product manager will assist salespeople in optimizing sales and market presence.</li>
	<li>Serve as an intermediary between ACAD Sales team and Vendor Partners about the ACAD Learning products, the product manager will assist salespeople in negotiating pricing, discounting, scheduling, etc. for partner-delivered offerings</li>
	<li>Determines product pricing by utilizing market research data; reviewing service and sales costs; specifying volume; costing special and customized orders</li>
</ul>

B. Portfolio and Partner Management

<ul>
	<li>Determines product pricing by utilizing market research data; reviewing service and sales costs; specifying volume; costing special and customized orders</li>
	<li>Manage the existing vendor partners and suppliers in terms of course delivery logistics, service fulfillment, billing and monitoring of service-level agreements</li>
	<li>Evaluate potential suppliers using developed and agreed criteria to support alignment and understanding of the expectations and requirements of engagement</li>
	<li>Monitor and report on the performance of selected vendors to ensure delivery in line with contractual obligations and performance metrics</li>
	<li>Manage outward communication to vendors to facilitate understanding and awareness of organizational strategic direction, changes and challenges</li>
	<li>Manage the interaction between vendors and internal program delivery leaders to provide adequate visibility of interdependent initiatives and programs</li>
	<li>Liaise with procurement partners to review, report on and revise contractual agreements as necessary</li>
	<li>Manage the balance in vendor relationships to support the achievement of agreed commercial outcomes</li>
</ul>

C. Marketing Management

<ul>
	<li>Manage the balance in vendor relationships to support the achievement of agreed commercial outcomes</li>
	<li>Combines sales, marketing and product knowledge of IT Certification Courses to conduct market research, and design a marketing strategy, in order to promote a ACAD product</li>
	<li>Obtains product market information by working with the sales manager to develop product sales strategies</li>
</ul>

Product Manager

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

Aces Call Center Jobs Inc.

<ul>
	<li>Taking phone calls from customers.</li>
	<li>Provide customers with product and service information</li>
	<li>Enter new customer information into system</li>
	<li>Update existing customer information</li>
</ul>

Airline Reservations Officers | Makati

We’re a full-service agency that specialises in marketing that’s backed by data science. What separates us from other companies is our continuous process of measurement, analysis, and tuning that makes sure our clients' brands not only look awesome, but that the campaigns we do live up to their expectations.

We’re anything but a set-it-and-forget-it agency. From consultation to concept to campaign, our main objective is to make our clients happy and accelerate their online success.

Spiralytics, Inc

Client Success Manager 

The Client Success Manager is responsible for growing our clients’ businesses as if they are your own. You are expected to be an expert in online performance marketing, and manage up to 10 people across various disciplines working on each client’s behalf. 

You make sure that the ideas and optimizations that are proposed and implemented by our specialists make sense, and will achieve the best business outcome for each client. 

You explain our specialists’ strategic approach as clearly as possible to client in ways that they understand what we are doing for them. In the clients’ eyes, you will make them feel like you are only managing 1 client. 

Responsibilities 

<ul>
	<li>Manage the implementation team to drive business results for clients. </li>
	<li>Quickly earn trust and be the single point of contact for each client </li>
	<li>Understand client’s brand and performance marketing objectives to ensure that all communications and activities are aligned </li>
	<li>Maintain an internal “marketing brief” to capture all branding guidelines, tone of voice, competitor strategies and general instructions from the client that are documented by the sales team, and passed to the implementation team. This brief also collects all learning as the implementation progresses so that new team members quickly ramp, and so that we capture knowledge and never repeat marketing experiments that did not work previously </li>
	<li>Facilitate weekly client meetings to clearly explain performance metrics and ideas to improve </li>
	<li>Use our internal task management system to ensure on-time delivery of all client deliverables, and quickly create new tasks that come out of client meetings and email/phone requests </li>
	<li>Adhere to strict service level agreements for communication with clients </li>
</ul>

Account Manager

• Use essential job tools and applications diligently. 
• Responsible in achieving the Vendor’s and Distributor’s agreed target 
• Responsible in maintaining Partnership Level per vendor or help achieve the highest Partnership Level per vendor. Ensure training and certification are communicated to internal, but not limited to PreSales, Engineering and Support. 
• Responsible in creating Business and/or Marketing Plan per vendor 
• Responsible in lead generation and/or marketing events per vendor 
• Accountable in managing expectations as far as business solutions and resources are concerned for both internal and external such as but not limited to (1) Customer, (2) Principals/Business partners and (2) account/sales team 
 
• Responsible in external communications for principal engagements / activities such as but not limited to: (1) QBR, (2) Technology/Program Updates, (3) Partnership requirements, such as maintaining and/or expanding partnership level 
• Responsible in ensuring that the team can deliver quality outcome with minimum cost involved and using the company resources diligently without sacrificing the customer service satisfaction. 
• Responsible in Product Solution Announcements, not limited to EOS/EOL, Security Vulnerabilities, Important Updates. Etc and ensure communication, execution plans with other team members from PreSales, Engineering. 
• Responsible with Vendor/Principal/Distributor programs communication such as but not limited (1) SPIFF’s (2) Incentive Programs (3) Rebates (4) Promotions and other means of revenue returns to the company. 
• Responsible in engagements with Reseller/Partner Agreements, review of documents, evaluation of potential solution partners. Follow internal process for legal review and filings.

Vendor Manager

<ul>
	<li>Offer our Learning &amp; Development Solutions which covers Technical training, Business Skills and Soft Skills Training to clients/businesses.</li>
	<li>Obtain a strong knowledge of the solutions being offered and effectively relay its benefits to partner customers</li>
	<li>Develop a competitive sales strategy that anticipates competitor actions and places Trends as the best in the market to meet customer objectives</li>
	<li>Analyze the creation of solution offer and proposal development to ensure it promotes the value</li>
	<li>Have a significant responsibility and influence to shape the team’s future direction</li>
	<li>Forge a strong relationship with Partners, Vendors, and Clients</li>
	<li>Design, implement and evaluate Sales strategies and processes, and ensure their efficiency</li>
	<li>Furnish proposals or RFPs, bid documents, Statement of Works, and Contracts</li>
	<li>Serve as liaison between the Technical Team and the customer</li>
	<li>Provide post-sales services to our customers, ensuring customer satisfaction and retention</li>
</ul>

AnyMind Group is one of the fastest-growing technology companies in the world.

AnyMind Group was founded in April 2016 by Kosuke Sogo and Otohiko Kozutsumi, and has expanded its business to 13 markets and 17 locations worldwide.

We started in the marketing tech industry and expanded our business into influencer marketing, publisher monetization and creator support and management.

Now, we are developing and providing software that supports individuals and businesses for brand product planning and manufacturing, e-commerce enablement, marketing, and logistics.

We're looking to built the business infrastructure for next-generation businesses by leveraging on the power of technology to bring forward a world where anyone can do business easily.

With our mission to "make every business borderless", we will continue to remove borders between online and offline, geographical boundaries and industries through the power of data and technology.

AnyMind Philippines Inc.

What You'll Do

<ul>
	<li>Achieving &amp; scaling up business targets on monthly &amp; annual basis</li>
	<li>Identify and generate business from new clients</li>
	<li>Enhance business from existing clientele</li>
	<li>Identify potential Market Segments</li>
	<li>Maintain effective communications with the external and internal Partners/Customers</li>
	<li>Ensure effective implementation of the campaigns and achievement of the set revenue targets.</li>
	<li>Ability to understand the customer’s need and propose relevant and creative solutions that would in-turn enhance the revenues of the region.</li>
	<li>Understand the client’s business and identify marketing needs and pain points</li>
	<li>Develop and pitch marketing plans integrated with influencer and digital solutions</li>
	<li>Coordinate with internal support teams to ensure smooth campaign execution and deliverables</li>
	<li>Have a strong understanding of company products, competition in the market and positioning.</li>
	<li>Consistently deliver sales targets every month and develop sales strategy</li>
	<li>Contribute to team effort and be able to coach and mentor other junior members</li>
	<li>Keep up-to-date with the latest advertising, digital marketing, influencer trends</li>
</ul>

Organizing and Planning

Digital Marketing

Business Development

Social Media Management

Advertising

Ad Networks

Business Development Manager

INFOMAX is a wholly owned Filipino company that was incorporated and registered to SEC in February 1998. 
Infomax aims to provide world class solutions in the area of Content Integration and Business Intelligence.  Our goal is to maximize the IT investments of our clients by providing them with high-value solutions that will improve their business processes and increase their revenue stream. 
We aim to be the preferred Partner in their business initiatives.
We enable and empower our employees to render innovative and high quality services to our customers. We will empower our employees with industry skills and product knowledge to become highly respected professionals in their fields.

Infomax Systems Solutions and Services Inc.

<ul>
	<li>Help with the build, test, and delivery of OutSystems solutions</li>
	<li>Comfortable presenting ideas and areas of improvement for processes</li>
	<li>To produce documentation and articulate key ideas in developing new systems</li>
	<li>
	Outsystems Certification is a Plus
	</li>
</ul>

Developer Outsystems Hybrid Work

<ul>
	<li>Fill customer orders according to standard operating procedures.</li>
	<li>Process orders requests from physicians, nurses and pharmacists</li>
	<li>Enter patient profile into the medication software system.</li>
	<li>Provide product information and deliver product samples</li>
</ul>

Customer Service Representative | Pharmaceutical Account | Makati

<ul>
	<li>Respond to questions.</li>
	<li>Keeps equipment operational by:
	<ul>
		<li>Following established procedures.</li>
		<li>Reporting malfunctions.</li>
	</ul>
	</li>
	<li>Maintain call center database by entering information.</li>
	<li>Take the customer through the sales process.</li>
	<li>Participate in development of client training programs by:
	<ul>
		<li>Identifying learning issues.</li>
		<li>Recommending instructional language.</li>
	</ul>
	</li>
	<li>Determine requirements by working with customers.</li>
	<li>Describe products and services.</li>
</ul>

Call Center Agent | Retail

<ul>
	<li>Answer calls and respond to emails.</li>
	<li>Handle customer inquiries both telephonically and by email.</li>
	<li>Research required information using available resources.</li>
	<li>Manage and resolve customer complaints.</li>
	<li>Provide customers with product and service information.</li>
	<li>Enter new customer information into system.</li>
	<li>Update existing customer information.</li>
	<li>Process orders, forms, and applications.</li>
	<li>Identify and escalate priority issues.</li>
	<li>Route calls to appropriate resource.</li>
	<li>Follow up customer calls whenever necessary.</li>
	<li>Document all call information according to standard operating procedures.</li>
	<li>Complete call logs and produce call reports.</li>
</ul>

Sales and Marketing Knowledge

Travel Ticketing Executives

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

MedGrocer

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups. 
 
The Contact Center Manager drives our company's growth by leading the efforts to create exceptional patient interactions, making sure their experience is filled with care and efficiency. 
 
Key Responsibilities

<ul>
	<li>Manage day-to-day operations relating to order processing and customer service</li>
	<li>Handle patient concerns and coordinate with various teams to address patient requests</li>
	<li>Generate and analyze daily, monthly, and ad hoc reports and present to internal and external parties</li>
	<li>Establish relationships with clients</li>
	<li>Manage team escalations and work plans, audit work, and provide learning and growth opportunities</li>
	<li>Collaborate with other MedGrocer teams (e.g. IT) to drive product, system, and process development projects</li>
	<li>Evaluate and design initiatives to improve patient health outcomes and customer experience</li>
	<li>Implement, monitor, and scale proposed initiatives</li>
</ul>

Why MedGrocer?

<ul>
	<li>Progress: To handle patient escalations by transforming their concerns into solutions, maintaining adherence to high standards and ensuring patient satisfaction in a fast-paced environment. You will be able to lead the end-to-end transformation of ideas into reality, creating a seamless patient experience.</li>
	<li>Purpose: To create and execute a digitally enabled platform that seamlessly integrates onsite medical services with 24/7 teleconsultations, improving the lives of millions of Filipinos through comprehensive care.</li>
	<li>People: To both work and have fun with a group of dynamic and passionate individuals from diverse backgrounds, from whom you will create bonds with and have the chance to learn from.</li>
</ul>

Contact Center Manager

<ol>
	<li>Performs business requirements gathering from external and internal stakeholders using elicitation techniques and ensures proper documentation of these business requirements</li>
	<li>Reviews, analyzes and evaluates client's requirements to implement system solutions to support the client's requirements</li>
	<li>Translates client requirements into functional requirements in a clear manner that is comprehensible to developers/project team.</li>
	<li>Conducts software design sessions with Solutions Architect and Development to define functionalities of a software for Infomax developed product and services.</li>
	<li>Define project requirements by identifying project milestones, phases and activities and creating a project timeline based on the milestones and activities</li>
	<li>Monitoring of the deliverables and ensuring timely completion of projects.</li>
	<li>Function as a liaison between business users and the technical team.</li>
	<li>Conducts regular checkpoints/meetings with the business users to ensure that issues are appropriately addressed.</li>
	<li>Conducts functional testing of software releases and ensures that it's aligned with the business requirements</li>
	<li>Monitors software problems of Infomax developed products and services from problem reporting to resolution.</li>
	<li>Supports project delivery by working with the Project Team to document and coordinate user acceptance testing and training plans</li>
	<li>Provides the necessary support to ensure that all issues encountered during User Acceptance Test are properly addressed and resolved on a timely manner.</li>
	<li>Manages development of Infomax developed products and services, features and enhancements, as aligned with each product’s roadmap.</li>
	<li>Conducts Risk Assessment with Project team for identifying risks ang mitigating plans for each assigned project.</li>
	<li>Consolidates &amp; Validates Build Packages and Patches, as endorsed by QA, for proper commercial versioning and documentation, and handover to implementation team.</li>
	<li>Formulates pricing strategies in delivering product to the marketplace.</li>
	<li>Researches on new technologies for use in improving usage of the product.</li>
</ol>

Business Analyst  Hybrid Work Set Up

INQUIRER.net is the official news website and member of the Inquirer Group of Companies that includes the Philippine Daily Inquirer, Hinge Inquirer Publications, Cebu Daily News, Inquirer LIBRE, Bandera, INQUIRER.net, Megamobile Inquirer, Print Town, DZIQ 990AM Radyo Inquirer and DAG.
 
It features 24/7 breaking news, the latest on local and international issues and events, and compelling commentaries on Politics, Entertainment, Sports, Lifestyle, Business, and Technology. It also features Global Nation for OFWs who want to know more about the latest from the Philippines.
 
INQUIRER.net offers multimedia features, easy channel navigation, strong social media presence and numerous engagement platforms that allow the readers to experience and be part of the news no matter where they are.

Inquirer Interactive Inc.

● Produces advertising content according to client brief such as but not limited to

i. Website features / Branded Features/listicles

ii. Develop scripts / create shot lists for video projects

iii. Social media post copies/captions for uploads

iv. Create interview guide questions

● Assists Marketing in creating content for its audience/advertiser/readership

promotion

● Ensures that the advertising content developed meets qualitative and quantitative

measures or objectives agreed on in the advertising contract

● Ensures that project delivery is timely with the goal of client and partner

satisfaction.

● Develops creative content concepts for production and implementation as

required by advertisers or as required by management

● Assists sales team during client event coverages and gathers content (agreed on

in the contract) such as

i. Photos of significant moments during the event

ii. Interview key personnel

iii. Take videos of the event

iv. Mount a live broadcast

● Performs other related tasks that may be assigned from time to time.

Computer Literacy / Basic Computer Skills

Content Creator | Sales and Marketing | Cebu

<ul>
	<li>Keep records of all conversations in our call center database in a comprehensible way.</li>
	<li>Update job knowledge by studying new product descriptions; participating in educational opportunities.</li>
	<li>Delight customers and ensure best customer experience possible.</li>
	<li>Build sustainable relationships and engage customers by taking the extra mile.</li>
	<li>Determine requirements by working with customers.</li>
	<li>Update job knowledge by participating in educational opportunities.</li>
</ul>

Healthcare BPO Agent | Pasong Tamo Extension, Makati

Healthy Options is the first and largest all-natural and organic products retailer in the Philippines,
specializing in premium and natural food and health products.

Established in 1995, we have grown to expand our organization, creating three other equally passion-driven brands: Bow and Wow, our niche market for cats and dogs; Wine Story, a fine and rare wine retailer; and Planet Grapes, an upscale wine shop and restaurant that caters to the new generation of wine lovers.

We’re looking for the best talent who can help take our business to the next level, all while having fun and helping the world at the same time. If you believe you have what it takes, feel free to browse through the different job openings we have and see where you can fit in!

Healthy Options, Corp.

Job Description

Our vision is to have a healthier world where people take responsibility for their own health and the planet.

Since our first store opened at Shangri-La mall in 1995, our customer advisors have dedicated themselves to achieving our vision through educating and empowering our customers. The success in establishing Healthy Options as the premier all natural products store chain in the country has been made possible by our dedicated people.

To build on this success, we will continue to focus on providing world-class customer experience and innovative natural products and services.

Join us to continue and expand the contribution Healthy Options is making to society.

In return, we will teach and prepare you to manage your own business. How soon you achieve this is entirely up to you. From cashiering to merchandising, from planning to operations, from brand management to people management, you will learn all the skills and secrets of how to be your own boss in a retail environment. Moreover, you will receive above average starting salary and benefits including medical and life insurance after a successful probationary period.

<ul>
	<li>Provide superior customer service by understanding customers' health conditions and requirements.</li>
	<li>Answer queries and provide complete and accurate product information and benefits carried by the company.</li>
	<li>Generate sales and assist in retail operations management.</li>
	<li>Perform other administrative tasks that may be assigned by the Store Executive.</li>
	<li>Participate in all improvement and engagement programs and initiatives implemented in the store.</li>
</ul>

Why Join Us?

<ul>
	<li>Be part of Asia’s largest all-natural product retailer for 25 years!</li>
	<li>Enjoy our beautiful and employee–friendly stores/office, with cute office pets in our HQ.</li>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Kalibrr Job Search

Product Manager

Airline Reservations Officers | Makati

Account Manager

Vendor Manager

Account Manager

Business Development Manager

Developer Outsystems Hybrid Work

Customer Service Representative | Pharmaceutical Account | Makati

Call Center Agent | Retail

Travel Ticketing Executives

Contact Center Manager

Business Analyst Hybrid Work Set Up

Content Creator | Sales and Marketing | Cebu

Healthcare BPO Agent | Pasong Tamo Extension, Makati

Wellness Advisor | Onsite