We are a telehealth platform that lets patients get prescribed generic medication via telemedicine online. We connect patients to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient. Our platform offers products and services available across 47 states in the USA. Our mission is to make it easier for all Americans to access affordable care and treatment for conditions that impact their daily lives.



Quantified Commerce

Remote position

Virtual training and work from home (remote)!

Competitive Incentives

How will this role have an impact?

<ul>
	<li>As part of the Quantified Commerce healthcare customer success team, you will interact with patients and resolve any billing and customer service related issues that they might have.</li>
	<li>This role will report to a customer success manager.</li>
</ul>

What will you do?

<ul>
	<li>Receive inbound customer calls &amp; chat requests from patients with questions and concerns that they might have regarding the service.</li>
	<li>Present a positive and professional face to clients, health plan members, and workforce</li>
	<li>Adhere to assigned shift times and maintain daily productivity requirements.</li>
	<li>Seek to support requested overtime to meet unexpected high-volume requirements.</li>
	<li>Escalate member complaints immediately if any to the customer success manager.</li>
	<li>Follow departmental procedures when communicating with patients.</li>
	<li>Respond well to coaching and supervision.</li>
	<li>Act as a subject matter expert for peer side-by-side coaching. Assist with training fellow employees, as needed.</li>
	<li>Be responsible for the security and privacy of any and all protected health information that may be accessed during normal work activities.</li>
</ul>

Copy of Copy of Customer Service Representative | Work From Home

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

The Engineering Technician I will be performing troubleshooting in any breakdown malfunction encountered during operations while ﻿sustaining continuous improvement on equipment in accordance to corporate goals.

The post holder will be responsible in setting up and maintaining equipment in accordance with the company's utilization and productivity goals for every instance as needed.

Technician 1 Mabalacat, Pampanga

Philippine Manufacturing Company of Murata Inc. ( PMM )
Innovator in Electronics

We are Manufacturing company but,
We are not just manufacturing products,
We are the company to foster the people.
We provide all employees the opportunity to grow up!
I. Profile
Date Of Establishment - September 22 2011
Construction of PMM factory started - January 2012
Date of Inauguration - October 22 201
PMM Production started - January 2013
Start Of Commercial Operation - March 2013
Location - FPIP, Tanauan Batangas
Product - Multi-Layer Ceramic Capacitor ( MLCC )
Number Of Employees - Total 1,891 
(1,387 Directly Hired) 
(31 EXPATS)- As of March 2017
Site Area - 227,464㎡
ISO 14001:2004 Certified - November 2013
ISO 9001:2008 Certified - May 2014
ISO/TS 16949 Certification - Gearing Towards

II. Status ( As of March 2017 )

Currently, building 1 is completely constructed and as of now the building 2 is on going construction because we are GROWING!
PMM lot area can cover 2 more buildings of the same size as the first one.

III. MLCC
This product can be found inside of ALL Electronic equipment around you! One device/gadget can contain hundreds to thousands pieces of our product- MLCC.
Like: smartphone, laptop, television, aiconditioner, cars, medical devices and etc.

IV. Culture and Environment
PMM employees:
LOVE to smile and greet one other
FREE to share ideas, perspective, improvement and learnings
SHARING one goal!
SHOWING respect and professionalism
WILLING to accept changes and challenges
DO find true friends, family, personal and professional growth (locally and overses)
ALL talented performers!

Environment:
Very Safe!
Maintaining its Cleanliness
Strong coordination and communication to all sections
Positive vibe!

Expats:
Approachable
Considerate
Proactive
Talented

Philippine Manufacturing Company of Murata Inc.

<ul>
	<li>Conduct different types of failure analysis (e.g. DPA, C-SAM, appearance check tec.) as instructed by QC Engineers in order to analyze defect mode,</li>
	<li>Perform reliability test for critical quality issues and discuss result to QC Engineers,</li>
	<li>Update Superior/QC Engineers regarding the completion of if there is any abnormality encountered for requested failure analysis.</li>
</ul>

QC JR. STAFF

<ul>
	<li>To manage test equipment tools and creation of report as per required lead time and accuracy of content within the scope of organization.</li>
	<li>Assist MSA study for all equipment in the production process to determine if any error in the measurement.</li>
</ul>

QA Jr. Staff

COMPANY OVERVIEW 

Primal Enterprises Corporation (PEC) was incorporated in 1988 and is one of the largest importers and distributors of automotive aftermarket products in the Philippines, supplying a range of globally-sourced automotive parts, accessories, electronics, and lubricants to key cities nationwide. Some of our popular automotive brands: 

●	VIC automotive filters from Japan
●	MAG 1 lubricants and chemicals from USA
●	Hi-Q brake pads and shoes from Korea
●	MA-FRA car care products from Italy
●	Deflector car accessories and many more

Beyond automotive aftermarket products, PEC is rapidly expanding into energy-saving devices and materials for architectural and industrial use, such as but not limited to:

●	Sunbloc architectural-grade ceramic window films from Korea
●	United Oil industrial lubricants from Singapore

WHY JOIN US? 

To support our expansion, we need highly motivated, self-driven individuals who go above and beyond what is expected and possess high initiative and integrity to grow with us. If you have what it takes, we look forward to having you on our team!

By being part of our team, you will have the opportunity to experience the following:

●	Development of critical work and interpersonal skills through working with a wide range of people in multiple departments within the company
●	Commitment to achievement of goals, quality products, and concern for all stakeholders
●	Ample benefits commensurate with level of work, including bonuses and health allowance (details to be discussed in job offers)


CHECK US OUT 

To understand more about what we do, check out our Facebook pages:

	Sunbloc Performance Window Films: www.facebook.com/SunblocWindowFilms 
	MAG 1 Philippines: : www.facebook.com/MAG1Philippines 
	MA-FRA Philippines: www.facebook.com/MaFraPhilippines 
	VIC Filter Philippines: www.facebook.com/VICPhilippines

Primal Enterprises Corporation

Position Overview:

We are looking for a reliable and detail-oriented Office Staff member to join our team. This role will primarily involve processing sales orders, invoicing, and providing support to both sales staff and other company departments. The ideal candidate will be a strong communicator, highly organized, and able to manage multiple tasks efficiently in a fast-paced environment.

 

Key Responsibilities include:

<ul>
	<li>Sales Order Processing: Accurately enter and process sales orders into the company’s system, ensuring all relevant details are correct and complete.</li>
	<li>Invoicing: Generate and send invoices to customers, following up on any discrepancies or issues to ensure timely payment.</li>
	<li>Customer Communication: Respond to customer inquiries regarding orders, invoices, and payments, providing prompt and courteous service.</li>
	<li>Sales Support: Act as a liaison between the sales team and other departments, providing administrative support, coordinating order details, and facilitating communication.</li>
	<li>Data Entry &amp; Record Keeping: Maintain accurate records of sales orders, customer accounts, and invoices within the company’s database.</li>
	<li>Cross-Department Coordination: Collaborate with operations, finance, and logistics teams to ensure smooth order fulfillment and resolve any issues that may arise during the process.</li>
	<li>Follow-up on Orders: Monitor the status of sales orders and proactively communicate any delays or issues to sales staff and customers.</li>
	<li>Documentation Management: Organize and file all necessary documentation related to sales orders, payments, and customer accounts.</li>
	<li>Issue Resolution: Address and resolve discrepancies related to orders, payments, or invoicing by coordinating with internal departments and customers.</li>
	<li>General Office Duties: Assist with additional administrative tasks as needed, such as answering phones, filing, and supporting other office staff in day-to-day operations.</li>
</ul>

Office Staff

Established in August 2012, at its helm are seasoned managers, engineers and technical people whose only goal is to make NEWCORE become one of the country’s leading provider in interior fit-out, indoor air system and sustainable solutions in terms of quality, performance precision and safety standards.

SCOPE OF SERVICES

We specialize in INTERIOR FIT-OUT SYSTEMS, INDOOR AIR SYSTEMS & SUSTAINABLE SOLUTIONS. We employ a dedicated team of architects, engineers and skilled craftsmen to implement civil, mechanical, electrical, plumbing, fire protection, structured cabling, network connectivity, BMS, CCTV/surveillance monitoring, precision air-conditioning, interior design, monitoring and metering of indoor air quality, data logging and lighting systems.

We also provide optimal professional solutions in alternative energy, recycling programs & noise reduction.

We value our commitment to our clients. To deliver projects on time, with quality and value-for-money, we ensure a healthy and safe working environment during construction as we believe that upholding highest health and safety standards result in the highest productivity and quality of our services.

Newcore Industries International, Inc

<ul>
	<li>Take the lead in bid proposal preparation - project lists, organization charts and any accreditation/support documentation all RFQ and bid proposal packages to develop deliverable list, timeline for BOQ (Bill Of Quantity) preparation, submission requirements and responsibilities and final package submission</li>
	<li>Participate in the conceptualization and implementation of marketing campaigns in various media platforms.</li>
	<li>Organizing marketing events and activities such as product launches, media announcements, and the like</li>
</ul>

Graphic Designer

CMG Retail is a house of brands empowering women to build confidence and creatively express themselves everyday.

Our portfolio spans boutiques (CLN, CMG, So Fab), department stores (Matthews, Figlia, Figliarina, Sorores, Marie Nicole, Shubizz), men's (Traffic, Uomo) and international (Dr. Martens, Staccato, Vizzano).

With over 40 years of experience in the fashion industry and more than 200 retail locations nationwide, we are a trusted partner of women from all walks of life.

We look forward to meeting you!

CMG Retail Group

The Merchandising Assistant is responsible for the detailed execution of any merchandising related tasks in order to support the efforts of the Merchandising team. Responsible to perform each task dutifully so as to help keep the merchandising process fluid, efficient, and effective.

Stock Data Filing and Product Handling 
• Facilitates sample viewing through monitoring container arrivals to warehouse, requesting product samples, displays and arranges product samples, and monitors product shoot, 
• Prepares complete and correct stock cards, having complete information such as vendor, stock number , cost, and arrival date 
 
Inventory Management 
• Prepares the purchase orders of approved items for filing in the system 
• Closely monitors stock level on assigned channel and stock movement such as repeat orders, consolidation and replenishment, mark downs, movement of stocks, based on assigned area/channel 
• Prepares the transfer orders for any approved stock movement

Buying 
• Ensures the timely and correct creation of Purchase Orders 
• Remains observant and adaptable to the changing needs of the consumer through close monitoring with marketing on consumer behavior 
• Prepares the buying process template for proposal to management

Merchandising Assistant

We are your LITTLE SPAIN - a friendly, casual, neighborhood RESTAURANT - CAFE- BAR and DELI located in the heart of Makati.

Established in 2014, Pablo and Cartel are continuously growing our company. We are a hardworking team of individuals that strive to work together to provide a great dining experience to our customers through attentive and personalized service and fresh, good quality food and drinks.


Picasso Bistro Inc.

We are your Little Spain - a friendly, casual, neighborhood Restaurant - Cafe - Bar and Deli located in the heart of Makati. As the Restaurant Manager, your main responsibility will be the following:

<ul>
	<li>Lead the dining team during your designated shift,</li>
	<li>Monitor the daily operations of the restaurant,</li>
	<li>Ensure an excellent dining experience of VIPs and guests.</li>
	<li>You will also be taking care of any guest or employee concerns and restaurant issues to be able ensure that the Restaurant is meeting the service standards.</li>
</ul>

Restaurant Manager

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture in the Philippines

About the Role: As a Customer Service Analyst (SME) you will perform the following (but not limited to) duties and responsibilities: 

SME for Content Moderation

<ul>
	<li>Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. </li>
	<li>You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.</li>
	<li>Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust &amp; Safety community, provides valuable skills to promote individual and collective well-being. </li>
</ul>

 

SME for Voice Account

<ul>
	<li>Be subject matter expert across all facets of the business.</li>
	<li>Read, understand and analyze client process as per the business rules</li>
	<li>Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.</li>
	<li>Support with QC and Audit mechanism within process to ensure delivery on SLA’s.</li>
	<li>Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent.</li>
	<li>Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls</li>
	<li>Always demonstrate the highest level of customer service.</li>
	<li>Pay close attention to detail and follow through to resolve any outstanding issues.</li>
</ul>

BPO Customer Service Subject Matter Expert

The Data Encoder is responsible for collecting, encoding, and ensuring the completeness and accuracy of all data regarding sales reports of the brand. 

<ul>
	<li>Encode the necessary data in a complete, accurate and organized manner in the system</li>
	<li>Sort and compile the data properly before encoding in the system</li>
	<li>Update the system by entering the new relevant data into the system everyday</li>
	<li>Maintain data base backups to secure the data from any kind of loss.</li>
	<li>Ensure confidentiality and safe keep of all the data encoded in the system</li>
</ul>

Data Encoder

Pelicen is passionate about delivering the highest service excellence and establishing the most solid benchmarks for business operation and corporate governance. We create innovative solutions, which deliver compelling outsourcing services, creating value for shareholders, clients and employees, whilst maintaining a broad commitment to the environment and society.

Pelicen Inc.

Duties and Responsibilities

<ul>
	<li>Maintain active status of all assigned clients.</li>
	<li>Promote account-strength maintenance via account balance replenishment.</li>
	<li>Upsell the company offers and services.</li>
	<li>Ensure the adherence of the clients to compliance and other regulatory requirements in relation to their account activities.</li>
	<li>Coordinate with other departments regarding any actions taken by the assigned clients to maintain good account management.</li>
	<li>Work that may be assigned from time to time</li>
</ul>

Persuasion and Negotiation

Sales and Marketing Knowledge

Public Speaking

Customer Service

Communication Skills

Performance Management

Outbound Sales Representative

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level). 

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies. 
	 </li>
</ul>

VIP Web Consultant | Customer Service | Remote

Autohub GROUP is a synergy of automotive dealerships, distributorships and car service companies composed of Ford, Nissan, Hyundai, Mazda, Foton, Changan, Ssangyong, Geely, MINI, Rolls Royce, Lotus, Pagani, Vespa, and Triumph. It also sets up the Autohub Institute of Technology which caters to Automotive Servicing NCI and NCII. Renthub for car rentals, Nexthub for car repair services, Painthub for automotive body and paint, ACCS and VKool for car parts and accessories. 

Autohub Group of Companies, Inc. is a registered business under the Securities and Exchange Commission on July 19, 2007, with its corporate office at Block 15, Ford Global City Building, Rizal Drive, Bonifacio Global City, Taguig. Its primary function is to manage the different dealerships/brands indicated above. It is headed by its President and Dealer Principal, Mr. Willy Q. Tee Ten. 

Autohub is your One-Stop-Auto Shop! Its product range consists of high-end to entry level vehicles (i.e. passenger cars, SUV’s, pick-ups, 4-6 wheeler cab and chassis trucks and motorcycles), genuine and aftermarket parts and accessories, and car care products.  

Autohub is equipped with the world’s finest machines, as well as highly trained, qualified sales and service personnel, to provide its clientele with all their vehicle requirement’s needs while maintaining excellent customer satisfaction through efficient and quality customer oriented programs and the centralization of its group sales and service activities.

VISION – to be the preferred Automotive Group for innovative solutions, quality products and reliable services.

MISSION – to provide comprehensive automotive products and services through synergy that would ensure complete customer satisfaction and best interest of all stakeholders.


Autohub Group of Companies, Inc.

<ul>
	<li>Responsible for generating repair referrals through coordination with offsite accredited insurance providers.</li>
	<li>Responsible for providing insurance claims assistance through proper coordination</li>
	<li>Assists customers in filing Insurance claims, claims procedures and dealings with Insurance providers.</li>
	<li>
	Visit and promote company product and services to client.
	</li>
</ul>

Relationship Management

Presentation Skills

Digital Marketing

Problem Solving

Body & Paint (BP) Insurance Coordinator

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Job Summary: A Production Merchandiser is responsible for overseeing and coordinating the production of garments from the initial stages to final delivery. This role involves working closely with various departments, suppliers, and manufacturers to ensure the smooth and timely production of high-quality garments. BOM creation is critical to this role, as it specifies the materials and components required for garment production.

Key Responsibilities:

<ol>
	<li>BOM Creation: Create and maintain an accurate Bill of Materials (BOM) for each garment style. This includes specifying the type and quantity of fabrics, trims, buttons, zippers, labels, and other materials needed for production. Ensure that BOMs are current and reflect any design or specification changes.</li>
	<li>Costing: Calculate the cost of materials and components listed in the BOM to determine the overall production cost for each garment style. This involves working with suppliers to negotiate prices and obtain cost-effective materials.</li>
	<li>Supplier Management: Identify and evaluate potential suppliers for fabrics, trims, and other materials required for garment production. Develop and maintain strong relationships with suppliers to ensure a reliable supply chain.</li>
	<li>Production Planning: Collaborate with production managers and planners to create production schedules that align with order deadlines and capacity constraints. Ensure that the required materials are available when needed to avoid delays.</li>
	<li>Quality Control: Monitor the quality of materials and components received from suppliers to ensure they meet the company's standards. Address any quality issues promptly and work with suppliers to resolve them.</li>
	<li>Inventory Management: Keep track of inventory levels for materials and components, ensuring sufficient quantities are on hand to meet production demands without overstocking.</li>
	<li>Communication: Act as a liaison between the design and production teams, providing technical support and clarifications on BOM details, design specifications, and any changes in production requirements.</li>
	<li>Cost Analysis: Continuously analyze production costs, identify areas for cost reduction, and implement cost-saving measures while maintaining product quality.</li>
	<li>Documentation: Maintain accurate records of BOMs, supplier communications, cost calculations, and production schedules. Ensure all documentation is organized and easily accessible.</li>
	<li>Problem Solving: Proactively identify and address production challenges, such as material shortages, quality issues, or production delays, to ensure on-time delivery of orders.</li>
</ol>

Production Merchandiser

Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

About the Role

As a Better Banking Specialist, you are responsible for delivering the Bank’s service proposition by providing quality customer management and service through various robust and efficient channels of the Contact Center Inbound/Outbound Calls, Email, Chat, Social Media with 24x7 support. You will handle service-related queries of clients that may involve credit card inquiries, billing, disputes and other bank products.

 

 

How you'll contribute

 

<ul>
	<li>Receive inbound or conduct outbound calls to support and manage client inquiries, and requests, and address concerns.</li>
	<li>Provide Support to a wide range of product lines: CASA, Loans, Transaction banking (Digibanker), Security Bank Online, Credit cards and all other products supported by the contact center.</li>
	<li>Answer/accomplish emails and/or other correspondences where required</li>
	<li>Conduct cross or upsell of various bank products based required portfolio sales delivery</li>
	<li>Escalate complaints or complex cases timely; Assign or endorse to appropriate Support units/functions; Case Management and resolution.</li>
</ul>

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