Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture in the Philippines

About the Role: As a Quality Auditing Associate Manager you will perform the following (but not limited to) duties and responsibilities: 

<ul>
	<li>Assess quality issues, conduct root cause analysis, recommend insights, develop improvement plans, and collaborate with operations team to improve quality performance</li>
	<li>Establish quality governance process with Client and operations to ensure effective communication and organization, including change management, tools enhancement and process changes. </li>
	<li>Drive investigation of highly sensitive issues affecting Client, working with different teams to understand why and what happened </li>
	<li>Proactively identify opportunities and coordinate with different functions – operations, training, workforce, and reporting towards quality improvement</li>
	<li>Surface creative workarounds for quality issues where tools are the root cause and a technology solution is not imminent.</li>
	<li>Establish governance with the Training &amp; Policy team to execute requirements from client and internal stakeholders.</li>
</ul>

BPO Quality Audit Associate Manager

About the Role: As a Customer Service Analyst (SME) you will perform the following (but not limited to) duties and responsibilities: 

SME for Content Moderation

<ul>
	<li>Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. </li>
	<li>You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.</li>
	<li>Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust &amp; Safety community, provides valuable skills to promote individual and collective well-being. </li>
</ul>

 

SME for Voice Account

<ul>
	<li>Be subject matter expert across all facets of the business.</li>
	<li>Read, understand and analyze client process as per the business rules</li>
	<li>Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.</li>
	<li>Support with QC and Audit mechanism within process to ensure delivery on SLA’s.</li>
	<li>Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent.</li>
	<li>Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls</li>
	<li>Always demonstrate the highest level of customer service.</li>
	<li>Pay close attention to detail and follow through to resolve any outstanding issues.</li>
</ul>

BPO Customer Service Subject Matter Expert

1-Day Onsite Processing is available for this role. Visit our Career Hub every Monday-Friday (except holidays) from 9am-6pm.

Accenture Holiday Rush: Get 30K* Hiring Bonus when you apply &amp; get hired for our CSR opening.

Get a chance to win exciting gadgets when you apply and get hired at Accenture Manila as Customer Service Representative! Walk-in promo period runs from October 24, 2024 up to December 13, 2024.

*Terms and Conditions apply.

About the Role: As a Customer Service Representative, you will be performing the following tasks on a daily:

<ul>
	<li>You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.</li>
	<li>You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.</li>
	<li>You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.</li>
	<li>You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope.</li>
</ul>

Customer Engagement Associate | BPO Experience Not Required

Multisys Technologies Corporation is considered one of the leading software solutions company in the Philippines that provides a wide range of cost-effective, full-scale software services, system platforms, and integrations being used by thousands of companies and organizations.


Empowering Your Business

A leading software company in the Philippines, Multisys has been steadfast in seeking greater digital transformation for the country, through systems design, development (programming), and deployment (implementation).

Who We Are

We are a software solutions company backed by a team of full-stack developers and elite programmers.


What We Do

Multisys empowers businesses and is a partner to everyone. The wide breadth of copyrighted platforms and solutions that we openly offer underscores our relentless commitment to helping private companies operate more efficiently and grow, as well as to assist government agencies for faster and more effective delivery of services to the public.

How We Help

We put our heart and core on system automation and integration services that expedite various processes and transactions—ultimately helping reinforce the ease of doing business across the Philippines archipelago.


Corporate Principle

We pursue and bring solutions beyond software development to create impactful advancement to empower businesses.

Our Mission

Our mission is to build a sustainable and future-ready society by providing smart solutions to empower businesses and partners to expedite and streamline their processes.

Our Vision

Our vision is to revolutionize ways of life towards greater digital transformation through innovative software solutions.

Our Culture

We Work to Play and Play to Win
We maintain a casual work environment to inspire our people and help them achieve more.

Multisys Technologies Corporation

Job Summary:

The IT Auditor plays a crucial role in evaluating computer information systems, conducting risk assessments, and performing internal control and audit reviews. He/She ensure compliance with application and infrastructure security standards, identify weaknesses, and develop strategies to prevent security breaches. The IT Auditor also assesses financial, operational, compliance, and reputational risks, and provides recommendations to enhance governance, risk management, compliance, and internal control activities within the organization.

Essential duties and responsibilities

<ul>
	<li>Collaborate with the Head of Department to plan and scope annual and ad hoc information security audits.</li>
	<li>Develop and maintain Internal Audit Procedures to ensure best practices are followed and specific areas of risk are addressed.</li>
	<li>Prepare detailed audit planning memoranda, programs, and procedures for each audit assignment, covering various areas such as network reviews, application systems review, database reviews, security reviews, and more.</li>
	<li>Execute audit assignments, document well-referenced working papers and evidence, and ensure confidentiality, integrity, and availability of data and business applications.</li>
	<li>Prepare comprehensive audit reports, including findings from pre- and post-implementation reviews, general and application controls audits, IT security evaluations, compliance testing, and IT management policy reviews.</li>
	<li>Prepare audit finding memoranda and working papers, ensuring adequate documentation to support completed audits and conclusions.</li>
	<li>Present written and oral reports and technical information in a concise and accurate manner to management.</li>
	<li>Recommend revisions or additions to policies and procedures to improve governance systems, risk management, compliance, and internal control environment.</li>
	<li>Maintain a comprehensive system for recording audit plans, work papers, findings, reports, and follow-up audits. Monitor the implementation of audit recommendations and follow up on findings.</li>
	<li>Address control issues on new business processes, policies, and procedures, and provide consultative services to management as requested.</li>
	<li>Conduct investigative audits when necessary to evaluate instances of fraud, dishonesty, or gross negligence violating the company's code of conduct.</li>
	<li>Perform information control reviews covering system development standards, operating procedures, system security, programming controls, communication controls, backup and disaster recovery, business continuity planning, and system maintenance.</li>
	<li>Provide suggestions and guidance on leading practices in IT risk management, focusing on application and information security, network, data privacy, and DR/BCP.</li>
	<li>Offer guidance to Business and IT management on IT risk management matters, especially related to application and infrastructure security.</li>
	<li>Participate in the change management process, providing recommendations and guidance on security and control risks.</li>
	<li>Review and assess internal control procedures and security for systems under development or enhancements.</li>
	<li>Assist and train other audit staff in the use of computerized audit techniques and methods for analyzing computerized information systems.</li>
	<li>Stay updated on developments related to IT sector's laws, regulations, best practices, tools, techniques, and audit standards through continuous professional development.</li>
	<li>Conduct operational, compliance, financial, and investigative audits as assigned.</li>
	<li>Perform other related duties as assigned.</li>
</ul>

IT Auditor

Philippine Manufacturing Company of Murata Inc. ( PMM )
Innovator in Electronics

We are Manufacturing company but,
We are not just manufacturing products,
We are the company to foster the people.
We provide all employees the opportunity to grow up!
I. Profile
Date Of Establishment - September 22 2011
Construction of PMM factory started - January 2012
Date of Inauguration - October 22 201
PMM Production started - January 2013
Start Of Commercial Operation - March 2013
Location - FPIP, Tanauan Batangas
Product - Multi-Layer Ceramic Capacitor ( MLCC )
Number Of Employees - Total 1,891 
(1,387 Directly Hired) 
(31 EXPATS)- As of March 2017
Site Area - 227,464㎡
ISO 14001:2004 Certified - November 2013
ISO 9001:2008 Certified - May 2014
ISO/TS 16949 Certification - Gearing Towards

II. Status ( As of March 2017 )

Currently, building 1 is completely constructed and as of now the building 2 is on going construction because we are GROWING!
PMM lot area can cover 2 more buildings of the same size as the first one.

III. MLCC
This product can be found inside of ALL Electronic equipment around you! One device/gadget can contain hundreds to thousands pieces of our product- MLCC.
Like: smartphone, laptop, television, aiconditioner, cars, medical devices and etc.

IV. Culture and Environment
PMM employees:
LOVE to smile and greet one other
FREE to share ideas, perspective, improvement and learnings
SHARING one goal!
SHOWING respect and professionalism
WILLING to accept changes and challenges
DO find true friends, family, personal and professional growth (locally and overses)
ALL talented performers!

Environment:
Very Safe!
Maintaining its Cleanliness
Strong coordination and communication to all sections
Positive vibe!

Expats:
Approachable
Considerate
Proactive
Talented

Philippine Manufacturing Company of Murata Inc.

<ul>
	<li>Discuss business operations issue with other section management members to identify applicable IT solutions in the market to solve the specific business issues,</li>
	<li>Performs analysis of market and technology trend to identify the future of improvements in relation to IT solutions,</li>
	<li>Contributes to the creation of direct subordinates' and own development plan to keep the organization suitable and optimized based on current and future function requirement,</li>
</ul>

IT Supervisor

About the Role: As a Customer Service New Associate, you will be performing the following tasks on a daily:

<ul>
	<li>Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer</li>
	<li>Resolve problems and issues in a professional manner and engage with customers to identify additional needs</li>
	<li>Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services</li>
	<li>Achieve challenging individual, team, and contact center targets</li>
</ul>

 

If you are interested to be part of our diverse community, you may drop by at our career hub every Monday – Friday (except holidays) from 9AM-3PM located at:

<ul>
	<li>San Nicolas, Ilocos Norte: G/F Valdez Center Bldg. A Venvi IT Park, San Nicolas Ilocos Norte.</li>
</ul>

Client Management Associate | Open to BPO Starters | Accenture Ilocos

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

Project Coordination

<ul>
	<li>Assist in the development and maintenance of project schedules, timelines, and milestones;</li>
	<li>Coordinate project tasks and ensure they are completed on time and within scope;</li>
</ul>

Stakeholder Liaison

<ul>
	<li>Help the PMs in coordination work between project teams, clients, and other stakeholders;</li>
	<li>Assist in facilitating communication and collaboration among project stakeholders, ensuring that all parties are informed and engaged;</li>
</ul>

Administrative Support

<ul>
	<li>Support the PM in preparing presentations for stakeholders.</li>
	<li>Maintain project dashboards and updated them regularly; and,</li>
	<li>Follow up on action items and decisions made during meetings;</li>
	<li>Coordinate with vendors and contractors with the guidance of the PM as necessary for project execution;</li>
</ul>

Quality Control 

<ul>
	<li>Ensure that project deliverables meet quality standards and client expectations;</li>
	<li>Assist in conducting quality assurance reviews and implementing improvements; and,</li>
	<li>Support project managers in maintaining compliance with organizational and regulatory standards.</li>
</ul>

Risk Management

<ul>
	<li>Help the PM identify potential project risks and issues and report them to the project manager;</li>
	<li>Assist in developing risk mitigation plans and strategies.</li>
</ul>

IT Project Coordinator

About the Role: As a Customer Service New Associate, you will be performing the following tasks on a daily:

<ul>
	<li>Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer</li>
	<li>Resolve problems and issues in a professional manner and engage with customers to identify additional needs</li>
	<li>Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services</li>
	<li>Achieve challenging individual, team, and contact center targets</li>
</ul>

Client Support Associate | BPO Experience Not Required | Accenture Ilocos

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

At Talisik Labs, our focus lies on crafting tools powered by generative AI. In the past year alone, we've developed a suite of groundbreaking AI applications, exemplified by the Unified Salina App This suite encompasses a chat-with-video app, a chat with-document app, and an AI assistant with memory capabilities. You'll be a key player in building and refining web applications like the V4 application. The V4 application, comprising Media Watch, Shared View, and Ad Watch, operates in harmony to deliver comprehensive media monitoring and analytics solutions, making a global impact. As we expand into the global market, we're seeking a passionate individual with a strong background in project management, a knack for problem-solving, and the ability to thrive in a collaborative environment.

Your Role:

As a project manager, you are responsible for planning and overseeing projects from initial ideation through to completion. You will be coordinating people and processes to deliver projects on time, within budget, and with the desired outcomes aligned to objectives.

Your responsibilities include:

<ul>
	<li>Project Planning and Strategy: Develop comprehensive project plans, including setting milestones, allocating resources, and defining deliverables in collaboration with development teams.</li>
	<li>Team Leadership: Lead cross-functional teams (developers, QA, designers, etc.) to ensure that project goals are met on time and within budget.</li>
	<li>Stakeholder Management: Act as the primary point of contact for clients and stakeholders, ensuring that their needs and expectations are clearly understood and met.</li>
	<li>Risk Management: Identify, assess, and mitigate risks throughout the project lifecycle, ensuring that any issues are promptly addressed.</li>
	<li>Budget Management: Monitor project expenses to ensure adherence to the allocated budget, making adjustments as necessary.</li>
	<li>Agile/Scrum Leadership: Lead Agile/Scrum ceremonies (sprint planning, daily stand-ups, retrospectives) to maintain project momentum and address any blockers.</li>
	<li>Quality Assurance: Ensure that all project deliverables meet the company’s quality standards before they are delivered to clients.</li>
	<li>Continuous Improvement: Evaluate project outcomes and processes, suggesting improvements for future projects.</li>
	<li>Project Documentation: Create and maintain comprehensive project documentation, including drafting and managing the project charter and scope documents.</li>
</ul>

Soft Skills:

<ul>
	<li>Professionalism: Strong work ethic, integrity, and responsibility.</li>
	<li>Adaptability: Ability to adjust to changing priorities and project demands.</li>
	<li>Teamwork: Skill in collaborating effectively and fostering a team-oriented environment.</li>
	<li>Creativity: Bringing innovative solutions to enhance project quality.</li>
	<li>Empathy: Understanding the needs and perspectives of team members and users.</li>
	<li>Time Management: Efficiently balancing time to meet project deadlines.</li>
	<li>Continuous Learning: Proactive in learning and adapting to new challenges and technologies.</li>
</ul>

What We Offer:

<ul>
	<li>Fast growth in a dynamic, engaging environment. Evaluations for growth are done every quarter.</li>
	<li>Mentorship from experienced developers and engagement in a supportive work culture.</li>
	<li>Exposure to projects at the cutting-edge of generative AI.</li>
</ul>

IT Project Manager

WHO ARE WE?

Maxima is a company with a 35-year history providing customers with quality heavy and industrial equipment to support their needs. We're a subsidiary of Marubeni Corporation, a global Fortune 500 company. We're the sole distributor of Komatsu Construction and Mining Equipment, as well as Bomag Compaction machines.

WHAT CAN I EXPECT?

At Maxima, our people are the heart of our business. With over 800 employees, we aspire to give you career opportunities and job security where you can pursue new ideas and take action to build your future. You’ll be part of a team working together to achieve value-driven and innovative services where you can play a vital role in achieving growth and excellence.

You can expect a conducive working environment, various learning opportunities, competitive compensation and benefits package, fun and dynamic activities and depending on your role, opportunities to work abroad. 

WHAT ARE WE LOOKING FOR?

You will be part of a professional and passionate team who are working together to achieve value-innovative services and can play a vital role in achieving growth and excellence.


Maxima Machineries Incorporated

About the role:

Jr. IT Officer in Maxima plays an important role in ensuring that all requests related to developing, testing and maintaining software application are served in a timely manner. In this role, initial assignment will include the following:

<ul>
	<li>Collaborate with cross-functional teams to define and implement new features.</li>
	<li>Troubleshoot and debug issues in existing application.</li>
	<li>Participate in code reviews and contribute to best practices.</li>
	<li>Stay updated with the latest industry trends and technologies.</li>
</ul>

Java

MS SQL Server

Laravel

MySQL

Jr. IT Officer

Job Summary:

A Project Manager focuses on platform delivery of each project. He/she is in charge of the day-to-day operations by defining project requirements, identifying project milestones, phases, elements and budget. Additionally, he/she monitors and publishes project progress reports, tracks activity, resolves problems, and recommends actions.

Essential Duties and Responsibilities:

<ul>
	<li>Assembles and manages project management team, in coordination with the Research and Development Department;</li>
	<li>Manages project team's engagement and productivity;</li>
	<li>Determines operational objectives by studying business functions, gathering information and evaluating output requirements and formats;</li>
	<li>Constructs workflow charts and diagrams by writing specifications and studying system capabilities;</li>
	<li>Improves systems by studying current practices and designing modifications;</li>
	<li>Recommends controls by identifying problems and writing improved procedures;</li>
	<li>Defines project requirements by identifying project milestones, phases, elements and budget;</li>
	<li>Monitors project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions;</li>
	<li>Validates resource requirements and develop cost estimate models;</li>
	<li>Performs daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports;</li>
	<li>Creates informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement;</li>
	<li>Prepares technical reports by collecting, analyzing and summarizing information and trends;</li>
	<li>Prepares and submits documents such as but not limited to:
	<ul>
		<li>Weekly</li>
		<li>Monthly</li>
		<li>Annual</li>
		<li>Other report that may be required;</li>
	</ul>
	</li>
	<li>Ensures strong relationship with clients; and</li>
	<li>Supports and participate in Human Resources activities, such as but not limited to the following:
	<ul>
		<li>Talent Acquisition</li>
		<li>Onboarding</li>
		<li>Employee Engagement</li>
		<li>Learning and Development</li>
		<li>Employee Relations</li>
		<li>Offboarding</li>
	</ul>
	</li>
</ul>

Project Management

Process Improvement

Communication Skills

Ready to become part of the dynamic Accenture team? We’re seeking candidates with the right skills and experience for this role. Think you match the profile? Reach out to us, we'd love to hear from you!

 
Join Us and Earn a PHP 30,000* Joining Bonus! Visit our Career Hub in person, accept your job offer on the same day, and ensure you’re ready to start in November - January —these three steps are essential to qualify for this must-have bonus! *Terms and condition apply 
 
About Accenture 
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

 
What you’ll do:

A. Application Development

<ul>
	<li>Program, design and maintain software applications</li>
	<li>Support analysis, implementation of technology solutions based on client requirements</li>
	<li>Identify and solve system issues</li>
</ul>

B. Functional Development

<ul>
	<li>Develop new features or products for a particular area of our platform, working alongside the Development Team</li>
	<li>Maintain and enhance current features and functionalities, and monitor and control the system</li>
	<li>Configure business processes based on defined business requirements</li>
</ul>

C. Analytics

<ul>
	<li>Turn information into action through Analytics-based solutions</li>
	<li>Develop quantitative and qualitative business insights using analytical tools and techniques</li>
	<li>Integrate systems and data quickly and effectively</li>
</ul>

D. Software Tester

<ul>
	<li>Construct and execute test scripts</li>
	<li>Document and report system errors and gaps identified during testing phase</li>
	<li>Drive recommendations that contribute to the improvement of the program</li>
</ul>

E. Application / Modern Support

<ul>
	<li>Support end-users through calls</li>
	<li>Provide end-to-end support for incidents and client requests from problem diagnosis up to resolution</li>
	<li>Document and report gaps or issues identified during the operation</li>
	<li>Drive recommendations that contribute to the improvement of the program</li>
	<li>Build relationships to create, reinforce, motivate and guide customers and partners</li>
</ul>

F. IT Operations Associate

<ul>
	<li>Administer and maintain clients’ IT systems infrastructure, deal with servers, databases, network, and Cloud</li>
	<li>Develop and maintain knowledge of tools and service management procedures necessary to run IT operations</li>
	<li>Support incident identification, prioritization, and resolution activities</li>
	<li>Participate in automation and other continuous improvement initiatives</li>
</ul>

IT Associate | Cebu

Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

<ul>
	<li>Elicit detailed functional requirements from product managers/owners, users, and key stakeholders and ensuring they are documented to a detailed standard in user stories for delivery.</li>
	<li>Identify dependencies, risks and issues as it relates the requirement throughout delivery.</li>
	<li>Contribute to discovery and facilitate grooming and user-story breakdown sessions.</li>
	<li>Collaborate closely with the Product Manager, Tech Leads, designers, developers, and internal stakeholders throughout solution design and through development.</li>
	<li>Translate business requirements into detailed technical specs for engineering.</li>
	<li>Independently handle complex issues with minimal supervision.</li>
	<li>Work closely with stakeholders to ensure requirements are captured, scope is controlled, and expectations are met</li>
	<li>Creates and maintains high-quality business analysis artifacts, including specifications, user story, etc.</li>
	<li>Identify the risks associated with the proposed solution as well as the risk for not implementing the solution</li>
	<li>Effectively communicating requirements to stakeholders, managing conflicts, issues and changes in order to ensure that stakeholders and project team members remain in agreement on solution scope</li>
</ul>

IT Systems Analyst

<ul>
	<li>Deploy and implement according to the Improvement and expansion plans of overall IT Infrastructure including Server Systems, Data and Voice Network Systems and all its related scope,</li>
	<li>Provides proposal in the improvement of overall IT Infrastructure and all of its related scope.</li>
</ul>

IT Sr. Staff

YourBookkeepersOnline (YBO) is an Australian Outsourced Service Provider to Accounting Firms and their business clients. With origins as a start-up, we are now part of a global accounting brand, but have kept our fun, close-knit and inclusive culture intact. Our first Delivery Office was set up in Davao, and the Manila Office opened in February 2017. Being a new and growing organization, we are looking for people who can share our vision, embrace our culture and take the journey with us. We work collaboratively in an open environment and everyone has direct access to any member of the team, including management. We have designed a viable and effective training program that can offer accountants a career that is at par with their Australian counterpart. We are big on work-life balance and discourage working overtime. We do not promise the moon and the stars, but if you decide that we are a match to your goals, then we will invest in you. Get to know us more. Apply today and see where it takes you.

YourBookkeepersOnline (YBO)

Responsibilities:

<ul>
	<li>Providing remote technical support and assistance to end-users, resolving hardware, software, and network-related issues promptly and effectively</li>
	<li>Troubleshoot and resolve IT problems, identifying root causes, and/or escalating to supplier or partner organisations as required, to minimise downtime and disruptions</li>
	<li>Remotely install, configure, and maintain computer systems, mobile devices, software, printers, and peripherals to ensure optimal performance and security</li>
	<li>Managing system user accounts and access permissions, ensuring data security and compliance with company policies</li>
	<li>Log, manage and respond to IT support tickets and inquiries via various channels, such as email, phone, or ticketing systems, and documenting solutions and resolutions</li>
	<li>Providing training and guidance to end-users on IT tools, applications, and best practices to enhance their productivity and technical proficiency</li>
	<li>Monitoring and maintaining IT inventory, including hardware and software licenses, and assisting with procurement as needed</li>
	<li>Collaborating with the IT team to implement IT projects, upgrades, and system improvements, contributing to the overall efficiency of IT operations</li>
	<li>Staying updated with the latest technology trends and advancements in IT support, continuously enhancing technical skills and knowledge</li>
</ul>

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