Japanese Bilingual Specialist | Supervisor Level | Temporary Work from Home
Aces Call Center Jobs Inc.
- Makati, PhilippinesNational Capital Region, Philippines, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- ₱75,000.00 - ₱120,000.00 / monthPHP7500012000075000MONTH
- Full timeFULL_TIME
- Responsible for activities assigned by the Service Delivery Manager.
- Act as an escalation point for all operational related issues raised by the client and monitor issues for fast resolution.
- Closely communicates with the client to ensure that the delivery team complies with the latest changes in the procedures.
- Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors the PIP for a defined period.
- Involve in projects for process improvements to meet metrics and targets.
Candidate must be of N1 or N2 Japanese proficiency level. Language certification is not mandatory.
Signing Bonus of Php100,000 to successful hires.
Accepting Filipinos and Foreign Nationals
- Bachelors Degree graduate (any course) or Undergraduates with relevant office-based, billing or finance/accounting experience
- High verbal and written communication skills in Japanese and English languages.
- With previous work experience in the BPO industry
- Amenable to work in Makati or Alabang after the quarantine.
- Has wired internet connection at home to enable work from home arrangement.
Perks and Benefits
- Work from Home
- Retirement Benefit Plans
- Paid Holidays
- Medical / Health Insurance
- Paid Sick Leave
- Performance Bonus
- Recruitment / Signing Bonus
- Life Insurance
- Paid Vacation Leave
- Maternity & Paternity Leave