Website Project Coordinator | Remote
August 99, Inc
- Pasig, PhilippinesOrtigas Center, Pasig, Metro Manila, Philippines, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Full timeFULL_TIME
Job closed.
Job Description
- Assist our clients in their project’s production process.
- Act as the bridge between our clients and the production team.
- Ensure the project remains within scope.
- Try to keep the project timelines within the approved schedule.
- Continuously add value to our clients through top tier-customer service and developing “best-in-class” products/services with our product development team .
- Work with team members to develop creative solutions for clients and their website.
- Create an environment cultivating a high-level of customer service, excellence and performance for the team
- Report department performance on a weekly basis: important issues, what went well and what could be improved
- Stay up to date with industry best practices
- Regularly coordinate with the client and production teams regarding any new/updated processes or products
- Give feedback to the management team to improve products, services and customer experience.
- Maintain an objective approach on keeping clients happy and coming back for more work
Minimum Qualifications
Job Requirements:
- Experience in project management
- Background in art and design is a must
- Ability to handle multiple tasks simultaneously, prioritize workload efficiently and meet strict deadlines.
- Background in customer support with at least 1 year experience servicing customers in the U.S. / North America.
- Excellent written and oral communication skills with at least a neutral North American accent, including the ability to explain and present technical information
- Background in handling internet-related products such as web hosting and web design.
- Highly adaptable and willing to learn in a fast-paced work environment.
- Goal-driven and detail-oriented.
- Positive attitude and willing to work with a team.
- Salesforce knowledge is a strong plus.
- Wordpress knowledge is a strong plus.
Key Competencies:
- Great Communicator
- Team Player
- Eager to Learn and grow
- Well Organized
- Patient
- Flexible and Resourceful
- Tenacious and Assertive
- Good Attitude
- Coachable
- Creative
Perks and Benefits
Work from Home
Special Leave Benefits for Women
Single Parent Leave
Medical / Health Insurance
Paid Sick Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Required Skills
- Business Correspondence
- Organizing and Planning
- Relationship Management
- Attention to Detail
- Customer Service
- Critical Thinking
- Leadership skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Media and Creatives
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- Ortigas Center, Pasig, Metro Manila, Philippines
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About August 99, Inc
August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.
Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!
August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.