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Information Technology Helpdesk
PT Prodia Widyahusada Tbk. (Prodia)
- Central Jakarta, IndonesiaCentral Jakarta, DKI Jakarta, IndonesiaCentral JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Expired a month ago
2024-07-27T17:00:00+00:00Job closed.
Job Description
- Execute ticket orders that are entered into the system and resolved according to the SLA.
- Carry out the process of installing, configuring and implementing new applications / new functions / upgrading / repairing ICT infrastructure devices.
- Ensure services and support for application systems run according to SLA.
- Carrying out regular maintenance & monitoring of application systems (software / hardware / network / data communication & backup).
- Create reports and documentation related to asset management, FPIK, and work evaluation.
Minimum Qualifications
- Execute ticket orders that are entered into the system and resolved according to the SLA.
- Carry out the process of installing, configuring and implementing new applications / new functions / upgrading / repairing ICT infrastructure devices.
- Ensure services and support for application systems run according to SLA.
- Carrying out regular maintenance & monitoring of application systems (software / hardware / network / data communication & backup).
- Create reports and documentation related to asset management, FPIK, and work evaluation.
- Qualification:
- Minimum S1 Information Systems / Informatics Engineering, min GPA 3.00
- Minimum 2 years experience in IT department.
- Mastering basic networking & system troubleshooting.
- Willing to work with shift pattern.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Prodia Tower, Jl. Kramat Raya No. 150, Jakarta 10430, Indonesia
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About PT Prodia Widyahusada Tbk. (Prodia)
Laboratorium Klinik Prodia didirikan pertama kali di Solo, Jawa Tengah, pada tanggal 7 Mei 1973 oleh beberapa orang idealis berlatar belakang pendidikan farmasi. Sejak awal, Drs. Andi Wijaya, MBA, PhD. beserta seluruh pendiri lainnya tetap menjaga komitmen untuk mempersembahkan hasil pemeriksaan terbaik dengan layanan sepenuh hati. Komitmen itulah yang mengantarkan Prodia menjadi Laboratorium Klinik terbaik dan terbesar di Indonesia seperti sekarang ini serta menjadi pusat rujukan nasional.
Sejak 2012, Prodia merupakan satu-satunya laboratorium klinik di Indonesia dengan akreditasi College of American Pathologists (CAP) sehingga kualitas hasil pemeriksaan dari Prodia sejajar dengan laboratorium internasional.
Visi:
1. Layanan Kesehatan Terpercaya menunjang Pengobatan Generasi Baru (Transforming toward reliable Next Generation Health Care)
2. Sebagai "Center of Excellence"
Misi:
1. Untuk DIAgnosa lebih baik
2. Untuk si DIA yang bergabung dengan Prodia