Account Manager
Sribu
- Jakarta Selatan, IndonesiaRT13/RW12, Jalan Tentara Pelajar, Grogol Utara Kel., Kebayoran Lama, Jakarta Selatan, DKI Jakarta, IndonesiaJakarta SelatanDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Posted 19 days ago and deadline of application is on 28 Aug
Recruiter was hiring 3 days ago
2024-08-28T09:50:07.816979+00:002025-08-28T09:50:07.816979+00:00Job Description
- Membangun hubungan jangka panjang dengan pelanggan berdasarkan dengan kebutuhan
- Berkomunikasi dengan klien dan memahami apa yang dibutuhkannya
- Mengelola kebutuhan klien seperti negosiasi dan perpanjangan kontrak
- Berkolaborasi dengan tim sales dan marketing untuk memenuhi harapan klien
- Mengumpulkan dan menganalisis data yang berkaitan dengan perilaku dan kebutuhan pelanggan
- Bertindak sebagai representatif dan memberikan pengalaman pembelian yang terbaik untuk klien
- Mengidentifikasi tren industri untuk meningkatkan kepuasan pelanggan
- Menyelesaikan kendala yang dimiliki pelanggan dan mencegah timbulnya masalah lainnya
- Membuat strategi untuk memenuhi kebutuhan pelanggan
Minimum Qualifications
- Pengalaman kerja sebagai Account Manager min. 1-2 tahun dalam membangun dan maintain relationship dengan klien
- Komunikatif dan insiatif dalam maintain relationship
- Teliti dan dapat maintain jadwal extend kontrak
- Dapat membina hubungan jangka panjang dan dapat bekerjasama dengan internal tim Sales
- Persisten dan punya management waktu yang baik
- Prefer berpengalaman pernah bekerja di startup/digital agency/ fast pace company
Required Skills
- Relationship Management
- Sales and Marketing Knowledge
- Time Management
- Communication Skills
- Account Management
- Closing Sales
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- RT13/RW12, Jalan Tentara Pelajar, Grogol Utara Kel., Kebayoran Lama
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About Sribu
PT Sribu Digital Kreatif is a market leader in the online crowdsourcing services space in Southeast Asia. Our product is Sribu.com, an online marketplace for businesses to find and hire talented freelancers such as freelance designers, website developers, designers, videographers, copywriters, and more.
Sribu connects clients who need online marketing services with a community of trusted freelancers. We have over 30.000 clients and a community of over 28,000 freelancers. We have won the 2011 SparxUp award and the 2013 Inaicta award for the best online marketplace platform.
Despite being a market leader, we operate with a small team of less than 50 people, staying lean. Being on a smaller team like Sribu, you really get to have an impact on the group’s success and gain exposure to a lot of things you wouldn’t normally be allowed to touch in a larger, more bureaucratic company. Sribu is a fun and exciting place to work, and we’re looking for someone to share their energy with us.