Service Technician
Studio84 Inc
- Manila, Philippines483 R-8, Quiapo, Manila, Metro Manila, PhilippinesManilaMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 8 years ago
2017-05-21T16:00:00+00:00Job Description
- Establish service by:
- Studying system requirements.
- Ordering and gathering components and parts.
- Completing installation.
- Performing acceptance tests.
- Serve existing client by:
- Analyzing work orders.
- Investigating complaints.
- Conducting tests.
- Resolving problems.
- Keep personal equipment operating by:
- Following operating instructions.
- Troubleshooting breakdowns.
- Maintaining supplies.
- Performing preventive maintenance.
- Calling for repairs.
- Document service and installation actions by completing forms, reports, logs, and records.
- Maintain customer confidence by keeping service information confidential.
- Update job knowledge by regularly reading updates and training in GSX.
- Provide correct parts for quotation and order.
- Perform other related tasks as may be assigned from time to time.
Minimum Qualifications
- At least a Vocational Diploma, Short Course Certificate, or a Bachelor's/College degree in Computer Science, Information Technology, or any equivalent course.
- At least 1 year of work experience in the related field.
- Preferably 1-4 years of experience specializing in Technical or Quality Control/Assurance or other equivalent fields.
- Familiarization with computing hardware and software.
- Knows how to troubleshoot electronics, analyzing information, and maintain equipment.
- Maintains client relationships
- Good reporting skills.
- Confidentiality, quality focused, and results driven.
- Good command of the English language.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Completed associate's degree
- Recruiter response to application
- Once in a while
- Office Address
- UP Technohub - QC, Glorietta - Makati, Jazz Mall - Makati, ATC - Muntinlupa, Paseo - Laguna, Marquee Mall - Pampanga
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About Studio84 Inc
Studio84, Inc. is a service-oriented and quality conscious organization specializing in the distribution and retail of consumer electronics and technical services.
Under the trade name SWITCH, the company started on 2008 with an island kiosk in Alabang Town Center. Our existence in the market for the past years is one proof that our vendors and customers are very confident and satisfied on our commitment to service and quality. Today, we have eleven (11) retail branches and eight (8) service centers nationwide.
Our mission and vision is to provide premium Apple experience to our customers and to provide our employees with challenging work in an open and participative environment marked by equal opportunies for personal as well as professional growth. Treated with dignity and respect, encouraged to be creative and innovative, take active roles to improve overall productivity, and be evaluated for performance on the basis of fair and equitable standards.
It’s not just about selling products. It’s about leaning. It’s about knowing your products, your market and your business. At SW!TCH, we want everyone to be involved and to get involved. As our company grows, we want our team to grow with us. Our main assets are our “people assets” and that is why we invest heavily in training our new members. Having the right attitude towards work is the key to any successful business. You have to be happy at work and passionate at what you do. This is what we want to instill in all our team members. Everyone at SW!TCH plays a key role in the entire business. There is no hierarchy. Everyone is equal. Everyone is expected to learn all facets of the business. This is what keeps our work fun and exciting.
We invite you to be a part of a growing company. Be exposed to a fun-filled learning work place. Learn and teach at the same time. If you think you have what it takes to be part of our company, send in your resume at any of our SW!TCH branches. Whether your strength is in sales, management, logistics, finance, marketing, merchandising or training; our company is the right place for you. Get trained by the people from Apple. Get first dibs on whats hot in the market. Get to use the latest and most sought after tech items today. All these perks at SW!TCH.