Marketing Administrative Assistant
PT Samuel Kripto Indonesia
- Jakarta, Indonesia16, Guntur Kel., Setiabudi, Jakarta, DKI Jakarta, IndonesiaJakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Posted 21 days ago and deadline of application is on 27 Aug
Recruiter was hiring 3 days ago
2024-08-27T04:16:25.427713+00:002025-08-27T04:16:25.427713+00:00Job Description
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Minimum Qualifications
- Minimum diploma degree from secretarial or office administration academy or any related field
- Proven customer support experience
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multitask, prioritize, and manage time effectively
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Guntur Kel., Setiabudi
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About PT Samuel Kripto Indonesia
Vonix began in April 2021 as a new member of Samuel Group, envisioned as a consumer-grade enterprise product in a digital world. We want to democratize the financial services system to be more accessible for everyone.