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Customer Service Representative | Email
BuildZoom
- Quezon City, PhilippinesQuezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Penuh waktuFULL_TIME
Deskripsi Pekerjaan
- We are looking for a highly organized and analytical person to join our growing content operations team and help us optimize the way we operate.
- This team is responsible for uploading content and photos to websites.
- Tracking shares and readership of our articles.
- Most importantly, managing email communications with contractors who we feature.
Kualifikasi Minimum
The ideal candidate will have excellent written and verbal communication skills, and should have substantial experience with client-facing email outreach and management, preferably within the U.S. To succeed in this role, you should be able to craft appropriate responses to emails without supervision and manage / learn to manage all communications efficiently using CRM software such as Streak. Additionally, the candidate should be interested in learning how to evaluate conversion and click-through rates data for optimization.
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Great written communicator
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Proven experience with client-facing email campaigns
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Strong attention to detail and skilled multi-tasker
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Excellent communication skills both internally and externally, verbally and written
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Outstanding time-management skills and adept at setting priorities
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Fast learner and self starter - takes the initiative to proactively solve problems
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Thrives in a fast-pace, goal-driven environment
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Familiar with basic CRM software and Google Suite applications-, particularly Google Sheets
Fasilitas dan Tunjangan
Work from Home
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- Quezon City, Metro Manila, Philippines
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