![Asuransi Astra](https://rec-data.kalibrr.com/www.kalibrr.com/images/5NH8TLDY36EFSNWG9BF7Q3T8PPV38U7HT5Y944PN-5d40ffe0.jpg)
![Asuransi Astra](https://rec-data.kalibrr.com/www.kalibrr.com/logos/R7G59R8HHUU57F849VUEJUKFVWV7M4PG9P73LPH4-5d400e0d.png)
Service Development Analyst
Asuransi Astra
- South Jakarta, IndonesiaSouth Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Lowongan dipasang 2 hours ago dan batas waktu lamaran adalah 30 Jul
Rekruter terakhir aktif 3 hours ago
2024-07-01T08:49:06.119640+00:002024-07-30T17:00:00+00:00Deskripsi Pekerjaan
Service Development Analyst will be responsible to evaluate (existing processes), develop, and implement processes, knowlege, skills, abilities, and attitudes of frontliners in Asuransi Astra. They will also track and monitor every customer interaction and our internal processes to achieve Simple, Reliable, and Memorable Service.
- Evaluate existing services and update: (a) Process standard; (b) Socialization/communication program and training material (ensure awareness, knowledge, ability, skill, services behavior); (c) Managing business process documentation so that it is always updated & excellence (Simple, Reliable, & Memorable)
- Monitor and evaluate all operational activities in company services channel such as Garda Center, Branches, Garda Akses, Workshop, Hospital, Partners, Intermediary, and e-channel
Kualifikasi Minimum
- Min. Bachelor's Degree (S1): Psychology/Communication/Management
- Min. 2 years of experiences in services industry or related
- Have an experience in development/training will be a plus
- Experience to evaluate training or company services standard
- Excellence skills in: (a) Analysis & judgement; (b) Interpersonal & communication; (c) teamwork; (d) Customer services.
*Placement: Head Office - TB Simatupang, Jakarta Selatan
*One of the selection process: Need to present business process flowchart/figma that you have made before.
Fasilitas dan Tunjangan
Retirement Benefit Plans
Special Leave Benefits for Women
Medical / Health Insurance
Performance Bonus
Life Insurance
Transportation Allowances
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- General Services
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- Asuransi Astra (Garda Center) - TB Simatupang, Gedung Graha Asuransi Astra, Jalan TB Simatupang No.Kav. 15, RT.4/RW.1, Lb. Bulus, Kec. Cilandak, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12440, Indonesia
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.