Technical Account Manager, Cebu City
3E Hitech Solutions Inc.
- Cebu City, PhilippinesCebu City, Cebu, PhilippinesCebu CityCebuPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
- May lead cross-functional deal team with manageable risks and resource requirements.
- Work closely with other presales, project delivery and customer success teams to ensure alignment and objectives.
- Communicate effectively with stakeholders to provide updates, initiatives, and address any concerns or questions.
- Accountable for multiple customers or a single medium customer across multiple portfolios or specific portfolio, carrying independent sales targets.
- Identifies and develops new business opportunities, in collaboration with pre-sales experts.
- Constantly interacts with key stakeholders within customers, understanding their objectives, challenges and remit to increase own effectiveness.
- Coordinates activities among sales, pre-sales and other functions based on in-depth organisational understanding (Mode of Operations, processes, etc) and relevant market knowledge, in order to meet business objectives.
- Participates in pricing strategies and contract negotiations and actively provides useful input.
- Contributes to the LoA process from business and commercial perspective.
- Interprets internal and external business challenges and recommends best practices to improve products, processes and services.
- Contributes to strategic decisions within own defined scope (account, portfolio, geography, etc).
- Solves complex problems based on sophisticated analytical thought and complex judgment.
- Acts as a professional leader for staff / workteam / taskforces, often the most senior and recognised sales professional in a team, who serves as best practice resource.
Minimum Qualifications
- Bachelor's degree in Computer/Electrical/Electronic Engineering, IT Graduate or a related field
- Customer Satisfaction, Account Management, and Customer Service skills
- 1-3 years working experience in sales and related work.
- Strong understanding of digital operations, networks, and architectures.
- Excellent in interpersonal, communication and presentation skills
- Knowledgeable of ICT and Telco Products
- Experienced in Solutions Selling handling corporate and key accounts
- Experience with security tools and technologies, such as SIEM, IDS/IPS, firewalls, and endpoint protection
- Solid technical knowledge of networking theories and protocols such as TCP/IP, SIP, FTP/SFTP, OSI Model
- Relevant certifications in cybersecurity (e.g., CISSP, CEH, CompTIA Security+) are a plus.
- Strong Lead Generation skills
- Strong problem-solving and negotiation skills
- Ability to build and maintain relationships with clients
- Experience with Corporate and Government customers
- Experience in the telecom industry is a plus
- Willing to travel to client sites as required; able to work outside standard business hours
- Preferably residing within Batangas City.
- Candidate must be willing to relocate in Batangas City.
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Cebu City, Cebu, Philippines
About 3E Hitech Solutions Inc.
3E Hitech Solutions, Inc. embraces a wide area of fields of specialization in the Philippine business environment. Among these are state-of-the-art networking and telecommunication systems such as routers, switches. Likewise, 3E Hitech is also engage in the distribution of Fiber and Power Cables with one pf the major manufacturer of these cables. These cutting-edge technologies are proudly under exclusive distributorship.
3E Hitech has also expanded its presence by partnering up with some of the best and most respected brands around the world in the field of cyber-security and PON/GPON equipment.