IT Operations Associate | Entry Level
Accenture in the Philippines
- Mandaluyong, PhilippinesBarangka Ilaya, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired a year ago
2023-03-29T16:00:00+00:00Job closed.
Job Description
This position is in office-based work set-up with shifting schedules and will be doing end to end support with calls. Office location will be discussed on a later part of the recruitment process. For any questions or clarification, please contact your assigned recruiter.
- Address incident and service request tickets
- Provide on call support
- Maintain administrator level remote access on our supported servers
- Automated monitoring of server availability, capacity and performance
- Operating systems configuration changes
- Implement change requests in the Unix environment
- Administer and maintain clients’ IT systems infrastructure, deal with servers, databases, network and Cloud
- Develop and maintain knowledge of tools and service management procedures necessary to run IT operations
- Support incident identification, prioritization, and resolution activities
- Participate in automation and other continuous improvement initiatives
Minimum Qualifications
- Bachelor's Degree in Computer Engineering, Information Technology or other related courses
- Fresh Graduates
- Knowledgeable in Back Up and Recovery Management and Server Operating Systems
- Knowledgeable in Network administration, operations & maintenance troubleshooting
- Knowledgeable in Service Support, Service Delivery, IT Service Management, IT Operations
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- GF Cybergate 1 Tower Pioneer, Mandaluyong City
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About Accenture in the Philippines
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.