Client Solutions Associate | Open for Career Shifters
Accenture in the Philippines
- Cebu City, PhilippinesCebu City, Cebu, PhilippinesCebu CityCebuPhilippinesPhilippines
- Full timeFULL_TIME
Posted 4 hours ago and deadline of application is on 29 Nov
Recruiter was hiring 4 hours ago
2024-11-25T08:16:17.330230+00:002024-11-29T16:00:00+00:00Job Description
1-Day Onsite Processing is available for this role. Visit our Career Hub every Monday-Friday (except holidays) from 9am-3pm.
Accenture Holiday Rush: Get 30K* Hiring Bonus when you apply & get hired for our CSR opening.
Get a chance to win exciting gadgets when you apply and get hired at Accenture Cebu as Customer Service Representative! Walk-in promo period runs from October 21, 2024 up to December 13, 2024.
Candidates who showed up in the Career Hub and complete the HRI stage will receive Lazada e-wallet voucher worth P310
*Terms and Conditions apply.
About the Role: As a Customer Service Representative, you will be performing the following tasks on a daily:
- You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
- You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.
- You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.
- You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope.
Minimum Qualifications
About You: The ideal candidate will have the following skills and experience:
- College graduates, undergraduates, SHS, and HS graduates
- With 0-5 months BPO experience
- With excellent communication skills
- Amenable to work on a shifting schedule.
- Willing to work in Cebu City, Cebu
Perks and Benefits
Transportation Allowances
Other
What’s in it for you? Start your Accenture journey to enjoy these benefits:
- HMO coverage (medical, dental, mental health) from day 1 of employment
- Free medicines for you and your dependents*
- Expanded maternity leave up to 120 days*
- Expanded paternity leave up to 30 days*
- Employee Stock Purchase Plan
- Paid Sick and Vacation Leaves
- Allowances, company bonuses, and performance incentives
- Loyalty and Christmas Gift
- Inclusion and Diversity Benefits
- Flexible working arrangements
- Company-sponsored trainings like upskilling and certification
- Volunteering opportunities
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Administration and Coordination
- Educational Requirement
- Graduated from high school
- Office Address
- Cebu City, Cebu, Philippines
- Industry
- Information Technology / IT
- Vacancy
- 100 openings
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