Customer Management Agent | Open to Career Shifters
Accenture in the Philippines
- Laoag, PhilippinesLaoag, Ilocos Region, PhilippinesLaoagIlocos RegionPhilippinesPhilippines
- Full timeFULL_TIME
Posted 2 days ago and deadline of application is on 30 Dec
Recruiter was hiring 17 hours ago
2024-12-03T10:13:04.643172+00:002024-12-30T16:00:00+00:00Job Description
About the Role: As a Customer Service New Associate, you will be performing the following tasks on a daily:
- Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
- Resolve problems and issues in a professional manner and engage with customers to identify additional needs
- Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services
- Achieve challenging individual, team, and contact center targets
Minimum Qualifications
About You: The ideal candidate will have the following skills and experience:
- Graduate of any course; college undergraduates with relevant work experience are open to apply
- Must be willing to work on a graveyard shift
- Willing to go back on-site once recalled
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Administration and Coordination
- Educational Requirement
- Graduated from high school
- Office Address
- Laoag, Ilocos Region, Philippines
- Industry
- Information Technology / IT
- Vacancy
- 100 openings
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About Accenture in the Philippines
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.