Call Center (Fluent in English)
ATI Business Group
- Central Jakarta, IndonesiaCentral Jakarta, DKI Jakarta, IndonesiaCentral JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Posted 15 days ago and deadline of application is on 31 Oct
Recruiter was hiring 3 days ago
2024-09-02T03:06:37.922968+00:002024-10-31T17:00:00+00:00Job Description
Role of Purposes:
Call/Chat is a position within ATI Business Group to support one of our biggest client based in Australia. This Position will report directly to Team Leader or Senior Team Leader to that account. In general, this role will responsible for Assisting Agents globally to manage Land Booking.
Responsibilities:
- To resolve client issues that related to Land booking as first resolution.
- Assisting supplier via phone lines
- To manage the inquire in timely manner.
- Support to escalate the higher inquiries to the respective key person.
Be Part of ATI Journey:
Our aim at ATI Business Group in working with our Clients is to support their continued growth by providing cost-effective technology and talented & scalable people resources on demand. ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 we now have over 1300 employees providing services to our clients across the globe.
Minimum Qualifications
- Bachelor's degree in any Major
- Fluent in English (Speaking, Listening, and Writing)
- Have 1+ year working experience in Customer Service with English communication skill
- Fresh graduates with advanced levels of English communication skills are welcome to apply.
- Willing to work in shifting mode (24/7) including public holidays.
- Willing to work at Central Jakarta (Batu Tulis, Gambir) or BSD, Tangerang
Perks and Benefits
Paid Sick Leave
Maternity & Paternity Leave
Paid Holidays
Required Skills
- MS Office
- Problem Sensitivity
- Public Speaking
- Chat Support
- Customer Service
- Typing
- Communication Skills
Preferred Courses
- English Languages
- English Language Education [English for Specific Purposes] (Thesis Program)
- Tourism & Hospitality Management [Tourism Management]
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- Jl. Batu Tulis Raya No.14, RT.3, RT.3/RW.2
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