IT Support Specialist | Cebu | Gen San | CDO
Bridge Southeast Asia
- undefined, Cebu Business Park, 26th Street, Bonifacio Global City, Cebu City, Central Visayas, Philippines
- Full timeFULL_TIME
Expired 8 years ago
2017-05-02T16:00:00+00:00Job closed.
Job Description
- Supports the technology equipment and systems for retail locations (POS, inventory management/backoffice solutions, network connectivity, A/V, CCTV)
- Monitors the IT health of an area / location / store and ensures that the IT equipment is working properly.
- Visits multiple retail locations to perform routine IT equipment and systems maintenance, and also to respond to IT support requests.
- Manages the escalation of support issues quickly and efficiently based on impact and urgency
- Coordinates with all IT service providers to diagnose issues and ensure they are addressed to client's satisfaction
Minimum Qualifications
Skills
- Help Desk management
- POS systems administration
- Inventory management: installation, configuration, troubleshooting
- Audio and video equipment installation and support
- Network (LAN/WAN, WiFi) troubleshooting
- PC troubleshooting
- CCTV system deployment and administration
Specialized Knowledge
- Workstation/laptop troubleshooting: Windows and Mac
- POS systems: installation, configuration, troubleshooting
- WiFi access point: installation, configuration, troubleshooting
- Inventory management: installation, configuration, troubleshooting
- Audio/Video technologies: installation, configuration, troubleshooting
Experience
- Completed a 4 year or 2 year IT or MIS related course
- 2 years or more performing IT help desk support (preferred)
- 1 year or more providing IT support at retail locations (preferred)
- Recent college graduates accepted but internship or work experience preferred
Perks and Benefits
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Employee Discounts
Mobile Phone Discount
Transportation Allowances
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Cebu Business Park, 26th Street, Bonifacio Global City, Cebu City, Central Visayas, Philippines
- Vacancy
- 3 openings
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About Bridge Southeast Asia
Bridge Southeast Asia provides a powerful combination of technology and services for growing companies. Clients trust Bridge to handle a diverse range of operations for Human Resources, Information Technology and Data Management.