Retail Specialist
Citigroup Business Process Solutions
- Makati, Philippines27th Floor PBCOM Tower Ayala Avenue, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- ₱27,000.00 - ₱31,000.00 / monthPHP270003100027000MONTH
- Full timeFULL_TIME
Expired 7 years ago
2017-08-30T04:23:32.739851+00:00Job closed.
Job Description
RESPONSIBILITIES
- Provide ‘world-class’ service excellence to Citi clients by offering consistent telephone banking experience
- Attend to both inbound & outbound telephone calls in accordance with the standard operating procedures
- Processing of Online banking transactions which include financial entries & data maintenance
- Identify sales opportunities to further enhance Citi's client relationships
Minimum Qualifications
- Has work experience in an international BPO/Call Center setting
- HS grad with 1 year BPO experience / Fresh Grads are also welcome to apply
- Above Average English Communication Skills
- Amenable working on shifts, holidays, weekends & overtime
- Applicants should be Filipino citizens or hold relevant residence status
Perks and Benefits
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Single Parent Leave
Paid Bereavement/Family Leave
Retirement Benefit Plans
Life Insurance
Medical / Health Insurance
Medical, Prescription, Dental, or Vision Plans
Transportation Allowances
Performance Bonus
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Sometimes
- Office Address
- 27th Floor PBCOM Tower Ayala Avenue, Makati, Metro Manila, Philippines
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About Citigroup Business Process Solutions
Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including Consumer Banking and Credit, Corporate and Investment Banking, Securities Brokerage, and Wealth Management.
Citigroup Business Process Solutions Pte. Ltd. (CBPS) provides best-in-class business process outsourcing, customer sales and service, and other off-shore services to various Citi businesses around the world in 15 lines of business including CitiPhone, Credit Operations, and Transaction Services.
www.citibank.com.ph/careers