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Colcap Servicing Pty Ltd

Loan Settlements Officer  

Colcap Servicing Pty Ltd

  • Taguig, Philippines
    Taguig, Metro Manila, Philippines
    Metro Manila
  • ₱25,000.00 - ₱32,000.00 / month
  • Full timeFULL_TIME

Posted a month ago and deadline of application is on 2 Aug

Recruiter was hiring 5 days ago


Job Description

Principal Accountabilities:

  • Instructing solicitors to prepare loan documents in line with Credit Approval
  • Liaising with solicitors to ensure loan documents are issued in a timely manner
  • Ensuring compliance with all pre-settlement credit and special conditions
  • Working with brokers and solicitors towards the successful completion of settlement in a timely manner
  • Answering the telephone
  • Managing the Inbox and replying to email queries from brokers and solicitors
  • Attending to general enquiries from brokers, solicitors and third parties

Critical Challenges and Responsibilities:

  • You will be working in a friendly and extremely fast paced environment and be responsible for ensuring all SLA's, compliance and quality standards are met on a daily basis.
  • Daily liaison with team members on workflow and distribution of tasks
  • Ensuring documentation requirements and systems requirements are complete to recommend deals for funding.
  • Regular communication with Brokers and Broker support staff on requirements for efficient processing of deals through settlement and contract administration

Minimum Qualifications

Knowledge, Qualifications, and Competencies:

  • Proven experience in strong customer service environment
  • Experience with high level document processing
  • Knowledge of Microsoft Office (Word, Outlook and Excel)
  • Ability to maintain confidentiality
  • Ability to be a team player whilst being highly self directed
  • Previous experience in the Australian mortgage industry would be an advantage but not essential
  • You must have excellent communication skills
  • You must have high attention to detail, along with strong time management and organisation skills, and the ability to work to deadlines.
  • Above all, you will have a positive and 'can do' attitude with a high level of enthusiasm and a willingness to learn

Perks and Benefits

  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Single Parent LeaveSingle Parent Leave
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Required Skills

  • Business Correspondence
  • Email Support
  • Customer Service
  • Time Management
  • Critical Thinking
  • Communication Skills

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Taguig, Metro Manila, Philippines
Financial Services
4 openings

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About Colcap Servicing Pty Ltd

Colcap Servicing Pty Ltd is a branch of an Australian corporation based in Sydney, NSW founded in 2006. The company specializes in originating and servicing its white labelled mortgage offering with third party distributors as well as direct retail customers. The business has acquired and originated in excess of 3 billion AUD worth of assets over its history and provided financial products to more than 45,000 customers.

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