GIS Specialist | Technical Support  

We are looking for a GIS Specialist who will contribute to the implementation of services rendered by the Training and Technical Support Division by performing the tasks assigned in accordance to quality standards set by the company.

Responsibilities:

• Provide technical assistance to clients through calls, emails, and on-site visits.
• Install and configure ArcGIS components according to the system architecture; configure ArcGIS Online.
• Create and configure GIS web applications, mobile applications, and dashboards using ArcGIS configurable tools and applications.
• Configure Geodatabases in an enterprise implementation with an RDBMS.
• Design and configure Enterprise Geodatabase management and maintenance workflows, which may include Versioning, Replication, Indexing, Archiving, Backup and Restore, and other QA/QC Procedures.
• Provide support on installation, licensing, and configuration of Esri software.
• Provide information on usage and concepts of documented software functionalities and workflows.
• Troubleshoot failures, errors, performance issues, crashes, or unexpected behavior.
• Provide documented samples and code snippets to support customization and development.
• Conduct presentations/demos to demonstrate capabilities of ArcGIS software and apps.

• Bachelor’s Degree in Information Technology, Geography, Environmental Sciences or any related courses.
• At least one year experience in Esri GIS software.
• At least six months experience in Enterprise Geodatabase.
• Familiar with the architecture of the ArcGIS platform.
• Proficient in relevant computer applications and ability to use productivity software.
• Exceptional verbal communication and presentation skills.
• Effective corporate communication and information management skills.
• Strong written communication skills.
• Excellent listening skills.
• Self-motivated, with high energy and an engaging level of enthusiasm.
• Willingness and ability to travel as necessary.