Streamlined Campaigns
Streamlined Campaigns

Accounts Services Associate  

Streamlined Campaigns

 
  • Quezon City, Philippines
    Mayon Ave, Santa Teresita, Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
    Philippines
    Philippines
  • ₱18,000.00 - ₱20,000.00 / month
    PHP
    18000
    20000
    18000
    MONTH
  • Full timeFULL_TIME
2024-09-17T16:00:00+00:00
Job closed.

Job Description

As an Accounts Services Associate, you will directly report to the Client Services Director and provide crucial support to ensure the highest level of client satisfaction and maintain strong client relationships. This role involves working closely with the client services team and contributing to the successful execution of client projects and campaigns.

Responsible for:

  • Client Relationship Support: Assisting in managing and nurturing client relationships by working closely with clients to understand their needs, address concerns, and provide regular updates on services.
  • Issue Resolution: Addressing client issues and concerns, finding solutions to problems, and ensuring a positive resolution.
  • Record Keeping: Maintaining accurate records of client interactions, transactions, and any changes to their accounts.
  • Client Communication: Regularly communicating with clients at various stages of projects or campaigns, keeping them informed and engaged throughout the process.
  • New Business Development: Assisting in making pitches to win new business and contribute to the development of strategies to enhance client satisfaction.
  • Campaign Coordination: Collaborating with the client services team, strategy, and creatives departments to meet client needs and devise campaigns that align with client briefs and budgets.
  • Retention Strategies: Contributing to developing strategies that the organization can use to maintain a high retention rate with clients.
  • Team Collaboration: Collaborating with account strategists and creatives department to ensure client needs are met, and campaigns align with client briefs and budgets.
  • Compliance and Standards: Adhering to and enforcing company policies related to client satisfaction standards, ensuring that all employees are in compliance.
  • Client Services Team Support: Working closely with the Client Services Director in mentoring and supporting the client services team to meet their professional development and team goals.

Minimum Qualifications

Qualifications/Skills:

  • Experience with Ad Standards Council or production (highly preferred but not required).
  • Strong spoken and communication skills.
  • Strong presentation and negotiation skills.
  • Confidence, tact, and persuasiveness.
  • Excellent organizational and time management skills.
  • Strong interpersonal skills for effective client and team interaction.
  • Proactive approach in ensuring client success and satisfaction.
  • Ability to lead and motivate a team.
  • Keen attention to details.
  • Good business sense and the ability to work within budgets.
  • Willingness to report to the office as we’re looking to fill an office based position.

Perks and Benefits

  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Single Parent LeaveSingle Parent Leave
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Paid Vacation LeavePaid Vacation Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Paid HolidaysPaid Holidays
  • FlexitimeFlexitime

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Media and Creatives
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
Mayon Ave, Santa Teresita
Industry
Media and Creatives
Vacancy
1 opening
Website
http://www.streamlinedcampaigns.com/

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About Streamlined Campaigns

Streamlined Campaigns is a digital marketing & creative agency that helps brands to conceptualise, strategise, and create online campaigns. Your Vision is our Mission. Immediately capture your market’s attention and leave a lasting impression. Our Creative Services will ensure that your brand comes to life through engaging and distinctive creative executions. Help your brand stand out across multiple platforms to attract and retain customers.

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