Technical Writer
Klik Digital Sinergi
- South Jakarta, Indonesia40C, RT06/RW01, Jalan Buncit Raya, Duren Tiga Kel., Pancoran, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job Description
- Create in-depth user guides, technical overviews and in-product help documentation
- Create documentation for accuracy and consistency to UAT (scenario testing)
- Publish weekly release notes to internal and external stakeholders with information on product updates, releases and fixes
- Identify problem areas or structural deficiencies and proactively contribute to their improvement
- Collaborate with internal team, including development, engineering, quality analysis, product management, product marketing and customer enablement
- Provide documented feedback and help the team to reach a decision based on historical notes
- Create MoM after meeting
- Update tracker activity operations
- Manage access (Visa, Pam, Refcode, Outlook) and problem access
- Manage device testing
- Manage testing voucher
- Manage balance ewallet testing
Minimum Qualifications
- Having an experience min 6 month as Technical Writer
- Fresh graduate with 6 months experiences are welcome to apply
- Having basic with technical skills
- Understanding of databases and networks
- Good on planning, organizing and structuring work
- Good analytical and evaluative skills
- Having innovative solutions to problems within assignments
- Excellent documentation skills
- Experience creating detailed reports and giving presentations
- Competency in Microsoft applications including Word, Excel and Outlook
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Jl. Buncit Raya 40B, Kel. Duren Tiga, Jakarta - Indonesia 12760, Pancoran, Daerah Khusus Ibukota Jakarta, Indonesia
About Klik Digital Sinergi
Klik Digital Sinergi is principal application product. KDIGITAL has products for the SMB and retail markets running on top of the cloud system. KDIGITAL provides Digital Transformation Solutions and Services for our Client and Partners. KDIGITAL solution and services ranged from ideation and design to managed services