Junior Product Solutions Associate  

Junior Product Solutions Associate

About the Role

We're looking for a Junior Product Solutions Associate to join our team at Media Meter. This entry-level position is perfect for recent graduates with backgrounds in writing, management, or technology who want to explore a career in product development.

In this role, you'll help our team create and improve innovative digital products that transform how media professionals work. You'll be directly involved in our growing product suite:

• Salina: An advanced AI transcription and translation platform that empowers podcasters and video creators to convert spoken content into polished text across multiple languages, dramatically reducing post-production time
• Detour: A context-aware AI assistant that seamlessly integrates with clients' websites, providing visitors with personalized guidance and instant answers while gathering valuable interaction data
• Kurii: Our intelligent web-crawling solution powered by large language models that enables users to extract structured data from any website without coding knowledge
• Sause: A sophisticated media curation platform that helps newsletter creators, writers, and content marketers discover, organize, and repurpose high-performing content, driving engagement metrics that exceed industry benchmarks

You'll learn how products are built from concept to launch while contributing to real projects that solve genuine industry challenges. You'll have the opportunity to grow into expanded responsibilities in a fast-paced environment where we've achieved significant improvements in operational efficiency and user satisfaction.

What You'll Do

1. Research & Planning

• Help research what our users need and what our competitors are doing
• Assist in planning which features to build next
• Take notes during meetings and organize feedback from users
• Track project progress and help keep things on schedule

2. Communication

• Write clear descriptions of features and how they should work
• Create simple documentation that explains our products
• Help different teams understand each other's needs and concerns
• Prepare basic presentations about our products

3. User Focus

• Help collect and organize feedback from users
• Participate in user testing sessions
• Learn to identify when a product is meeting user needs
• Suggest improvements based on user feedback

4. Team Collaboration

• Work with designers, developers, and business teams
• Help coordinate between different groups
• Attend and contribute to team meetings
• Learn from experienced team members

Tools You'll Learn

You don't need to know these already, but you'll get familiar with:

1. Project tracking tools: Jira, Trello, or Asana
2. Team communication: Slack, Microsoft Teams
3. Document creation: Confluence or Notion
4. Basic design tools: Figma or Sketch (for viewing designs)
5. User feedback tools: SurveyMonkey, Google Forms

What You Need

Required

• Bachelor's degree in any field (English, Business, Communications, Computer Science, etc.)
• Strong writing and communication skills
• Basic computer skills and comfort with technology
• Ability to organize information and pay attention to details
• Eagerness to learn new skills and tools
• Ability to explain complex ideas in simple terms

Nice to Have

• Experience with basic office tools (Google Docs, Microsoft Office, etc.)
• Familiarity with project management tools (Trello, Asana, etc.)
• Interest in how technology products are built
• Previous experience working on team projects
• Basic understanding of what makes websites or apps user-friendly