Collection specialist
MB Philippines Inc.
- Pasig, Philippines15 floor Unit 1506, Shaw Blvd, Kapitolyo, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Posted a month ago and deadline of application is on 23 Oct
Recruiter was hiring 9 days ago
2024-07-25T07:04:01.532717+00:002024-10-23T16:00:00+00:00Job Description
- We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments.
- Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.
Responsibilities
- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status
Minimum Qualifications
Requirements and skills
- Proven experience as a Collection Specialist or similar role
- Knowledge of billing procedures and collection techniques (e.g. skip tracing)
- Familiarity with laws related to debt collection (e.g. FDCPA)
- Working knowledge of MS Office and databases
- Comfortable working with targets
- Patience and ability to manage stress
- Excellent communication skills (written and oral)
- Skilled in negotiation
- Problem-solving skills
- Bachelor’s degree or equivalent
Perks and Benefits
Mobile Phone Discount
Medical / Health Insurance
Paid Sick Leave
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Required Skills
- Billing and Invoicing
- Account Management
Preferred Courses
- Accounting
- Accountancy [Internal Audit]
- Accounting Technology
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Accounting and Finance
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Shaw Blvd, Kapitolyo
- Industry
- Information Technology / IT
- Vacancy
- 1 opening
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About MB Philippines Inc.
MB Philippines, Inc. is a service-oriented company, professionalizing on knowledge-enabling solutions to both business and technology challenges. These solutions are aimed at rural banks, credit unions, thrift banks, cooperative banks and other financial institutions.
Knowledge-enabling solutions provide banking and financial firms with some market edge, namely increased operational effectiveness and efficiency, which develop the capabilities of its main assets – the people and the knowledge within them.
MB Philippines, Inc. does not take shortcuts for solving problems. It facilitates knowledge creation and knowledge transfer activities. All activities highlight the capabilities of its client is foremost when showcasing the competencies among every one in the organization.
In the process, the company provides its clients with value-added services including mentoring and training. MB Philippines, Inc. has a roster of seasoned consultants. They are the best breed in their respective areas of service.
With more than 20 years or real-world experience, they are confidently capable of putting clients into positions of market superiority. This sets the company apart from other players in the market. MB Philippines, Inc. intends to raise the service quality standards of its business partners and clients and believes in empowering them.