Is this role right for you?
As a Junior Discord Community Manager, you will assist in managing and growing our brand's presence on Discord by fostering engagement, facilitating discussions, and ensuring a positive and inclusive community environment. This is an exciting opportunity to develop your skills in community management and contribute to the growth and success of our Discord community.
What are your responsibilities?
- Assist in managing and moderating our brand's presence on Discord, ensuring compliance with community guidelines and policies
- Engage with community members by responding to messages, questions, and concerns in a timely and friendly manner
- Facilitate discussions and encourage community participation by initiating and organizing events, contests, and conversations
- Monitor and moderate chat channels to ensure a positive and respectful environment for all community members
- Collaborate with the Senior Discord Community Manager and internal teams to gather insights and provide feedback on community sentiment and trends
- Stay updated on Discord's features, updates, and best practices to ensure effective community management
- Assist in implementing and enforcing community guidelines and rules to maintain a welcoming and inclusive community space
- Analyze community feedback and metrics to provide insights and suggestions for improving community engagement and satisfaction
Are you right for the role?
- Excellent written and verbal communication skills with a friendly and approachable tone
- Detail-oriented and organized, with the ability to manage multiple conversations and tasks simultaneously
- Familiarity with Discord's platform, features, and moderation tools
- Basic understanding of community management principles and best practices
- Ability to remain calm and professional in challenging situations and handle conflicts with empathy and diplomacy
- Ability to take direction and work collaboratively with the Senior Discord Community Manager and other team members
- Strong problem-solving skills and a willingness to learn and adapt in a dynamic community environment
- Ability to work independently and efficiently in a fast-paced, deadline-driven environment
Perks and Benefits
- Paid Vacation Leave
- Paid Sick Leave
- Medical / Health Insurance
- Maternity & Paternity Leave
- Special Leave Benefits for Women